Technical Criteria Attachment E For ease of evaluation, the proposals must provide a narrative point-by-point response, addressing in detail each area of the evaluation criteria. The criteria are not intended to limit a proposal’s content or exclude any relevant or essential data. Vendors are at liberty and are encouraged to expand upon the criteria to demonstrate the vendor’s ability to provide the State with a solution.

Vendors need to provide a narrative for the following criteria.

1. System Hardware and Software Capabilities (200 Points)

· Describe your proposed hardware suite, including smart point-of-leak sensors, water flow sensors, multi-zoned sensor tape/ropes, and automated remote shut-off valves.

· Detail the features of your centralized, cloud-based monitoring dashboard, specifically how it provides real-time data, AI-powered analytics, and automated alert notifications.

· Explain your communication network configuration and how the system reliably alerts users to leak events without relying on the facility's local Wi-Fi.

· Describe how your system architecture allows for future technology upgrades, such as new apparatuses, modules, or supplementary components during the contract term.

2. Installation Services and Methodology (175 Points)

· Outline your methodology for conducting pre-installation site assessments with the Eligible User to determine the optimal placement of sensors and equipment.

· Detail your end-to-end deployment process for hardware installation, platform setup, and network configuration.

· Explain your quality control process to ensure all installed equipment functions as proposed and adheres strictly to all local building and plumbing codes.

· Describe how your installation services scale to accommodate diverse facility types across state agencies, school districts, cities, counties, and higher education institutions.

3. Ongoing Support, Training, and Maintenance (125 Points)

· Describe the comprehensive technical support and maintenance options you provide to Eligible Users after the system is deployed.

· Detail your process for providing user training to the agency's designated staff and internal project managers.

· Explain how you provide and maintain the digital system user manuals for authorized users.

· Outline how you assist the internal project manager in configuring automated alert notifications and interpreting dashboard analytics.

4. Project Deliverables and Reporting (100 Points)

· Provide a sample or detailed outline of your post-installation reports, including how you document device locations and network connectivity status.

· Describe your process for generating a finalized site map that details the exact placement of all sensors, relays, and shut-off valves.

· Explain your procedure for reviewing deliverables with the internal project manager to obtain a final sign-off sheet confirming agency expectations are met.

· Outline how you negotiate and structure project timelines, kickoff meetings, and installation dates within individual Purchase Orders or Statements of Work.

5. Experience and Qualifications (100 Points)

· Detail your experience providing commercial-grade Water Leak Detection Systems to government entities, educational institutions, or large commercial portfolios.

· Describe previous engagements where your IoT-driven solutions successfully mitigated operational risk, financial loss, and health hazards associated with water damage.

· Explain your organizational capacity to support a Statewide Cooperative Contract where usage is on an as-needed basis with no guaranteed historical purchase amounts.