7-1.2 SHE113488-2 Bid Specifications.pdf

SHE113488-1 EVIDENCE TOWING RFC

BID SPECIFICATIONS

Main Requirements

Meets Requirement Yes No

1 Company must be available 24/7, 365 days a year.

2 Company must be equipped to tow vehicles in steep canyon areas, off road, and/or in inclement weather.

3 Company is required to be on site within 30 minutes when called for local areas and within 1 hour for calls in the unincorporated and canyon areas.

4 The company shall respond with its own equipment, which is permanently marked with the company name and logo. The company will not use other towing company equipment on a “temporary lease” or substitute backup basis. The door of the tow company name should match the contractor that was called and not with a magnetic placard with the name.

5 Only awarded contractor may perform services under this contract, not a subsidiary of a parent/holding company. If contractor A is called upon to tow, contractor B, a “sister” company may NOT take the place of contractor A.

6 Operators must completely clean the scene of an accident, including but not limited to oil, debris, radiator fluid including absorbent material etc.

7 The dispatch phone number shall be answered in the name of the company making the application.

8 To aid in communication, each company shall maintain and monitor an active email(s) address. This will be the same email(s) that was used on the RFC documents. Failure to respond by the listed due date could result in the company being taken off the call out the rotation.

Include the email address(es) here: _______________________

9 If a tow company accepts a call and arrives at the location of the incident, the vehicle or item assigned to the company/driver must be removed. The driver is not to turn it down once on scene.

10 The company shall ensure that once the operator is given control of the vehicle or item to be towed at the tow site, a notation is made on the invoice of the description of any property that is removed from the vehicle and the name of the person removing it. SLCo Sheriff Deputy will remain with the Tow Driver during the duration of the tow, SLCo SO will provide supervised access to the impound lot at 3510 S. 700 W. South Salt Lake.

The awarded tow companies will be required to invoice the Sheriff’s Office within 30 days of the tow. Tow receipts and backup documentation is required to be submitted with the invoice. The towing invoice/receipt must include:

Company Name, address, name of company driver, unit number, license plate and make, model, vehicle identification number, and year of the towed vehicle if applicable, start date/time, arrival at the scene, the conclusion at the scene, arrival at the yard, and unload time by the operator at the time of the tow, and any authorized signatures as required.

12 The company agrees not to use unapproved managers, office staff, operators, or trucks.

13 Contractor will deliver vehicles to predetermined authorized location.

14 The company shall provide the SLCo Sheriff’s officer with the company’s insurance information when requested.

15 The Company shall fully cooperate with all law enforcement agencies regarding investigations into alleged crimes occurring on or within any company property including but not limited to offices, vehicles, yards, etc.

Dishonesty and/or failure to cooperate will result in contract termination.

16 The company shall ensure that all company staff fully cooperate with SLCo Sheriff’s Officers, on scene towing coordinators, and any other Law Enforcement Officer(s). Dishonesty and/or failure to cooperate will result in contract termination.

17 Vehicles and/or other towed items are to remain with SLCo until released to the owner, or as otherwise determined by the County.

18 The company is not to additionally bill the owner of the towed vehicle/item or the owner’s insurance provider.

Criminal Background Checks Meets Requirement Yes No

1 All manager(s) and office staff who have access to any communication with Salt Lake County Sheriff’s Office are required to submit the original BCI criminal background with a seal.

2 Bidders must submit the original BCI criminal histories for each staff member/employee who is not employed as a tow truck operator.

The original BCI criminal histories must be no older than forty-five (45) days and submitted along with your bid. If the BCI is showing “Criminal History Verified” with the arrest history attachments, staff members that have an arrest(s) that do not have dispositions must be able to provide SLCo Sheriff’s Office with the court dispositions. If not compliant, the staff member will be terminated from the tow rotation. If the company has only one approved driver at any point in time throughout the rotation year and the driver is going to be unavailable or out of service for any length of time, the company shall not use any unauthorized drivers during the absence of that driver. Using an unauthorized driver will result in contract termination.

3 Any new managers, office staff, operators, and trucks must be added by submitting required certifications, background check, and application via email to Serena Briggs serbriggs@saltlakecounty.gov within 10 days of hire or acquisition. The company will ensure that all operators, assistants, trainees, and other employees have enough experience and/or training in currently recommended towing techniques and can perform their duties lawfully, safely, properly, and effectively.

4 Owners, managers, and office staff must be in compliance with the criteria listed below:

a. Shall not have been convicted in any court in the United States of a violent felony or similar crime(s) as defined in UCA 76-3-203-5, of any assaults or other crimes against a Law Enforcement Officer or Government Official, or sexual offenses of any kind, shall not have been declared by any court in the United States incompetent because of mental defect and/or disease and not fully restored.

b. If the owner(s), managers, or office staff are under investigation for any of the offenses listed above, the SLCo Sheriff’s Office reserves the right to deny the company application for the tow list until such time, as the cases are closed or adjudicated with a disposition.

c. Shall not be a Registered Sex Offender in the United States. If you are placed on the Sex offender Registry at any time during the contract, you must notify the SLCo Sheriff’s Office within 10 days via email or certified U.S. Mail.

mailto:serbriggs@saltlakecounty.gov

d. Shall not have convictions including pleas in abeyance, classified as a felony or misdemeanor crime(s) involving violence moral turpitude, weapons, illegal use or possession of any substance, domestic violence, resisting arrest, obstruction of justice, or thefts of any kind within the last five (5) years. Sentencing must be satisfactorily completed, included but not limited to probation and/or parole-with the date of completion also not within the last five (5) years. Employees, who show a pattern of criminal behavior, may be rejected.

e. Shall not have been convicted of any other crime(s) that when considered with the duties and responsibilities of a manager or office staff employee as outlined in this agreement, the SLCo Sheriff’s Office considers that the best interest of the public is not served.

f. The company shall provide renewal copies of all requested documents by the SLCo Sheriff’s Office Towing Coordinator.

5 The company shall provide evidence of Workers’ Compensation Insurance and shall maintain said coverage while under contract as per Utah State Law. The Exclusion Waiver Endorsement (the statement that you do not want Workers’ Compensation on yourself and others) is NOT acceptable. Notification by the insurance company or the state that a required element of this agreement has been revoked will result in the company being removed from tow list.

6 The company shall provide the SLCo Sheriff’s officer with the company’s insurance information when requested.

7 Company must adhere to UDOT Tow Truck Operation Certifications:

Utah Administrative Rule R909-19-8, UCA-72-9-102(5), UCA-72-9-602, UCA-72-9-602(2)(3), UCA-72-9-603, UCA-72-9-603(3), UCA-53-3, UCA 41-6a-1406, 49-CFR-380-396 Federal Motor Carrier Safety Regulations. 49-CFR-391.45 Medical examiners certificate.

R909-19-8. Certification.

There are three (3) certifications required by the

Department.

1 Tow Truck Operator Certification

a. Effective July 1, 2004, all tow truck operators will be tested and certified in accordance with Towing and Recovery Association of America Inc.

(TRAA) standards and carry evidence of certification for the appropriate level of vehicle they are operating. These standards of conduct and proficiency may be tested and certified through an accepted program approved by the department.

b. Information on qualified certification programs may be obtained at the UDOT Motor Carrier Division website at https://www.udot.utah.gov/connect/business/motor-carriers/towtrucks/tow-truck-certification/ or by contacting the Motor Carrier Division at (801) 965-4892.

c. Bidders must submit a current UDOT Tow Truck Operator Certification for each driver with bid documents. Provide tow truck driver certification from the following UDOT approved entities:

a. Towing and Recovery Association of America (TRAA) testing program www.towserver.net

b. Utah Safety Council www.utahsafetycouncil.org

c. Utah Tow Truck training www.utahtowtrucktraining.com

d. Tow truck motor carriers shall ensure that all tow truck operators:

(i) are properly trained and certified to operate tow truck equipment

(ii) are licensed, as required under Utah Code Sections 53-3-101, through 53-3-909 Uniform Driver License Act

(iii) are complying with the requirements under Utah Code Sections 41- 6a-1406 and 72-9- 603

(iv) have cleared the criminal background check required in Subsections 72-9-602(2) and (3). In addition, a tow truck motor carrier must notify the department of a tow truck operator whom is not in compliance with 72-9-602(3) within two business days of obtaining knowledge from the Bureau of Criminal Identification.

(v) obtain and maintain a valid medical examiner's certificate under 49 C.F.R Sec 391.45.

2 Tow Truck Vehicle Certification.

(a) All tow trucks shall receive and pass, a tow truck certification inspection biannually.

(b) All tow trucks must be equipped with required safety equipment. Safety Equipment List can be found at https://www.udot.utah.gov/connect/business/motor-carriers/towtrucks/towtruck-certification/ or by calling 801-965-4892.

https://www.udot.utah.gov/connect/business/motor-carriers/towtrucks/tow-truck-certification/ https://www.udot.utah.gov/connect/business/motor-carriers/towtrucks/tow-truck-certification/ https://www.udot.utah.gov/connect/business/motor-carriers/towtrucks/towtruck-certification/ https://www.udot.utah.gov/connect/business/motor-carriers/towtrucks/towtruck-certification/

(c) Upon vehicle certification, a UDOT certification sticker will be issued and shall be affixed on the driver's side rear window.

(d) Documentation of UDOT tow truck vehicle certification shall be retained and available upon request by Department personnel.

3 Tow Truck Motor Carrier Certification.

(a) Tow truck motor carriers shall be certified biannually, to ensure compliance as required by the Federal Motor Carrier Safety Regulations, Utah Code Annotated, Utah Administrative Code and local laws where applicable.

BID SPECIFICATIONS