Att.J-13 Past Performance Questionnaire_AMA-400.pdf

PDF 2 MB Posted

Attached to
Screening Information Request (SIR) FAA's AMA- 400 Technical Instructional Support Services Contract Federal contract opportunity
Solicitation number
6973GH-25-R-00020
Issued by
Department of Transportation Federal Aviation Administration Franchise Acquisition Services

About this file

This is a Past Performance Questionnaire (PPQ) template to be completed by government customers evaluating a contractor's prior performance. The form consists of six major evaluation sections: Quality/Timeliness of Service, Cost Control, Business Relations - Effective Management, Customer Satisfaction, Integrity, and Additional Comments.

The questionnaire requires detailed ratings across multiple criteria including contractor compliance with requirements, timeliness of deliverables, resource allocation, quality control, cost management, personnel expertise, problem-solving capabilities, and overall customer satisfaction. The form instructs that the PPQ must be completed by a Contracting Officer, Contracting Officer Representative, or Corporate Officer with oversight of the referenced project, and submitted directly to the FAA Contracting Officer at helaina.k.germosen@faa.gov. The document specifies that subcontractor PPQs may only be submitted in addition to, not in place of, prime contractor submissions. The form uses both narrative responses and rating scales (0-5 and adjectival ratings) to evaluate contractor performance.

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Att.J-9_AC Form 3370-2_Contract Employee Clearance Record.pdf PDF
Att.J-13 Past Performance Questionnaire_AMA-400.pdf PDF
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Text version

- SOURCE SELECTION SENSITIVE -

CONTROLLED UNCLASSIFIED INFORMATION

PAST PERFORMANCE QUESTIONNAIRE

Questionnaires for subcontractors' work may not be submitted in place of the prime contractor; only in addition to the prime contractor submissions.

PAST PERFORMANCE PROJECT INFORMATION (To be filled out by the Offeror):

- Complete Table 1 only and then;

- Send to Rater/Customer with request to submit their completed form directly to the Contracting Officer ONLY at helaina.k.germosen@faa.gov

CONTRACTOR NAME:

CONTRACT NUMBER:

ORDER NUMBER (if applicable):

PROJECT TITLE:

TOTAL PERIOD OF PERFORMANCE,

INCLUDING OPTIONS : MM/YYYY –

MM/YYYY OR Present (Within 5 Yrs)

TOTAL CONTRACT VALUE:

CONTRACT TYPE: (e.g. FFP, CPFF, etc.)

DESCRIPTION OF WORK

PERFORMED:

(supplemental page may be submitted)

RATER NAME:

TITLE:

AGENCY OR BUSINESS NAME:

PHONE:

E-MAIL:

SIGNATURE OF RATER: (Ratings must be provided by a Contracting Officer, Contracting Officer Representative, or Corporate Officer with cognizance over the project for the ordering activity.

** NOTE TO RATER/CUSTOMER:

DO NOT return this questionnaire (or carbon copy) back to the Offeror. Please submit only to the Contracting Oficer via email: helaina.k.germosen@faa.gov.

Please provide you response no later than Date:

For each of the six (6) criteria listed below, the rater must choose one (1) Adjectival Rating by checking the box, as applicable or enter a score as applicable. At a minimum, for any rating that is checked as equivalent to unsatisfactory or scored at 2 or less (where the contractor was not satisfactory), please submit additional comments to provide more insight on the rating. For any rating that would be Not Applicable, please explain why it does not apply.

Table 1

PAST PERFORMANCE REFERENCE INFORMATION (To be filled out by the RATER/CUSTOMER):

Table 2

PPQ

SIR 6973GH-25-R-00020

PAST PERFORMANCE QUESTIONNAIRE

1. Quality/Timeliness of Service.

a. How would you rate the contractor's general overall compliance with contract requirements?

Considerably surpassed minimum requirements ( ) Exceeded minimum requirements ( ) Met minimum requirements ( ) Less than minimum requirements ( ) Not Applicable ( )

b. How would you rate the timeliness of the Contractor's service - delivered reports on time and adhering to the required schedule?

Considerably surpassed minimum requirements ( ) Exceeded minimum requirements ( ) Met minimum requirements ( ) Less than minimum requirements ( ) Not Applicable ( )

c. Did the contractor commit adequate resources in timely fashion to meet contract requirements?

Provided abundant resources ( ) Provided sufficient resources ( ) Provided minimal resources ( ) Provided insufficient resources ( ) Not Applicable ( )

e. Did the contractor commit adequate resources in timely fashion to solve problems?

Provided abundant resources Provided sufficient resources ( ) Provided minimal resources ( ) Provided insufficient resources ( ) Not Applicable ( )

f. How would you rate the contractor on the timeliness of its responses to inquiries or other administrative matters?

Extremely timely Generally timely Generally not timely Seldom timely Not applicable

CONTROLLED UNCLASSIFIED INFORMATION

d. How often where submittions/reporting not accurate?

Never ( ) Rarely ( ) Sometimes

Not Applicable ( )

PPQ

SIR 6973GH-25-R-00020

g. How would you rate the contractor for program management in each of the following categories? Using a scale of 0-5 (with 5 being excellent).

Adequate and complete management plan

Specific management team dedicated to this project

Did the contractor execute in accordance with their submitted QC processes

2. Cost Control.

a. To what extent did the contractor meet the proposed cost estimates?

Less than estimated cost ( ) Comparatively equal to estimate ( ) Exceeded the costs ( ) Considerably surpassed estimate ( ) Not applicable ( )

b. How would you rate the contractor's initiative, if any, in reducing overall costs to the contract? Example may exist where a modification for additional/new efforts were needed.

Extremely efficient Generally efficient Generally inefficient Extremely inefficient Did Not provide efficiencies when interim proposal opportunities arose

CONTROLLED UNCLASSIFIED INFORMATION

PPQ

SIR 6973GH-25-R-00020

PAST PERFORMANCE QUESTIONNAIRE

Extremely timely & efficient Generally timely & efficient Not timely but accurate Generally inefficient for each Extremely inefficient

ADDITIONAL COMMENTS:

c. How would you rate the contractor's ability to submit timely current,accurate, and complete billing (invoicing)?

ADDITIONAL COMMENTS:

Indications that the provided team had experience in subcontractor OR J/V-Teaming management and surveillance (as relevant)

Process, or metrics, for the evaluation of their own overall management performance

3. Business Relations - Effective Management.

a. To what extent was the contractor able to solve contract performance problems without extensive guidance from government (or entity with requirement) counterparts?

Considerably successful ( ) Generally successful ( ) Little Success ( ) No success ( ) Not applicable ( )

b. How would you rate the consistency and quality of the products/services you've received over time?

Considerable Above average Average Very little None ( )

c. Was the contractor's selection and use of personnel appropriate for the performance of this contract?

Provided highly qualified personnel ( ) Provided qualified personnel ( ) Provided minimal personnel ( ) Provided insufficient personnel ( ) Not applicable ( )

d. To what extent was the contractor effective in interfacing with the Government's (or other) staff?

Extremely effective Generally effective Somewhat effective Somewhat ineffective Rarely engaged ( )

f. Has it ever been necessary to send this Contractor a Corrective Action Request (CAR) letter?

( ) Yes ( ) No

g. Has this contract been partially or completely terminated for default, or is a termination pending?

( ) Yes ( ) No

h. Has it ever been necessary to send this Contractor a Notice to Cure letter?

( ) Yes ( ) No

CONTROLLED UNCLASSIFIED INFORMATION

PPQ

SIR 6973GH-25-R-00020

PAST PERFORMANCE QUESTIONNAIRE

e. How would you rate the contractor for performance in each of the following categories? Using a scale of 0-5 (with 5 being excellent).

Effective management, including subcontracts

Notification of problems

Flexibility

Proactive vs. reactive

h. How would you rate the expertise and performance of the contractor's key personnel?

Extremely effective ( ) Generally effective ( ) Generally ineffective ( ) Extremely ineffective ( ) Not applicable ( )

ADDITIONAL COMMENTS:

4. Customer Satisfaction.

a. To what extent did the contractor provide timely assistance, when responding to problems?

Considerably surpassed minimum requirements ( ) Exceeded minimum requirements ( ) Met minimum requirements ( ) Less than minimum requirements ( ) Not applicable ( )

b. How would you rate the contractor's response to inquiries related to administrative issues?

Displayed considerable initiative Displayed some initiative Displayed little initiative Displayed no initiative Not applicable

c. Would you select this contractor again?

( ) Yes ( ) With slight prejudice ( ) No

ADDITIONAL COMMENTS:

CONTROLLED UNCLASSIFIED INFORMATION

PPQ

PAST PERFORMANCE QUESTIONNAIRE

5. Integrity.

a. Did you experience any integrity problems with this Contractor?

( ) Yes ( ) No

b. Has the company consistently delivered on its promises or commitments to the Government?

( ) Yes ( ) Mostly ( ) No

b. Has the company consistently delivered on its promises or commitments to the Government?

( ) Yes ( ) No ( ) I don't believe there is an applicable situation

ADDITIONAL COMMENTS:

6. Please provide any other comments you may have. If you have scored any category as less than acceptable/met, please make a comment in the area of the rating or here.

CONTROLLED UNCLASSIFIED INFORMATION

PPQ

PAST PERFORMANCE QUESTIONNAIRE

CONTRACT TYPE:
DESCRIPTION OF WORK PERFORMED:
NAME:
TITLE:
AGENCY OR CUSTOMER:
PHONE:
EMAIL:
ADDITIONAL COMMENTS_3:
ADDITIONAL COMMENTS_4:
ADDITIONAL COMMENTS_5:
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Need by Date_af_date: 20-Dec-2024
ADDITIONAL COMMENTS:
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Group2: Off
Group3: Off
Group4: Off
Group5: Off
Group6: Off
Group7: Off
Group8: Off
Group9: Off
Group10: Off
Group11: Off
Group12: Off
Group13: Off
Dropdown4: [0]
Group14: Off
Group15: Off
Group16: Off
Group17: Off
Group18: Off
Group19: Off
Group20: Off
Group21: Off
Group22: Off
ADDITIONAL COMMENTS12:
CONTRACTOR NAME:
CONTRACT NUMBER:
ORDER NUMBER if applicable:
PROJECT TITLE:
TOTAL PERIOD OF PERFORMANCE INCLUDING OPTIONS MMYYYY MMYYYY OR Present:
TOTAL CONTRACT VALUE:
Dropdown5: [0]
Dropdown8: [5]
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Grp6-2: [0]

File details come from the government source that posted it. Updated .