11_Past Performance Questionaire 6973GH-20-R-00069.doc

DOC document 57 KB Posted

Attached to
Flight Program Participant Pilot Training Services Federal contract opportunity
Solicitation number
6973GH-20-D-00069
Issued by
Department of Transportation Federal Aviation Administration Non-Franchise Acquisition Services

About this file

This past performance questionnaire and related federal contract opportunity solicit pilot training services. The Federal Aviation Administration ATO Flight Program Operations organization seeks aviation safety training and currency/proficiency services for flight program participants. Services include management, instructor pilots, administrative support, flight dispatch specialists, and training platforms such as aircraft. The small business set-aside contract may award to multiple vendors and requires pilot school and contract support portions. Responses are due by the solicitation due date of June 15, 2020. Questions can be submitted to the contracting officer by May 15, 2020.

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Text version

- SOURCE SELECTION SENSITIVE -

FOR OFFICIAL USE ONLY

PAST PERFORMANCE QUESTIONNAIRE

PAST PERFORMANCE PROJECT INFORMATION (To be filled out by the Offeror):

CONTRACTOR NAME:

CONTRACT NUMBER:

ORDER NUMBER (if applicable):

PROJECT TITLE:

TOTAL PERIOD OF PERFORMANCE, INCLUDING OPTIONS : MM/YYYY – MM/YYYY OR Present

TOTAL CONTRACT VALUE:

CONTRACT TYPE:

DESCRIPTION OF WORK PERFORMED:

PAST PERFORMANCE REFERENCE INFORMATION (To be filled out by the Rater):

NAME:

TITLE:

AGENCY OR CUSTOMER:

PHONE:

E-MAIL:

SIGNATURE OF RATER: (Rater must be provided by a Contracting Officer, Contracting Officer Representative or Corporate Officer with cognizance over the project for the ordering activity.

For each of the six (6) criteria listed below, the rater must choose one (1) Adjectival Rating by checking the box, as applicable. At a minimum, for any rating that is checked as equivalent to unsatisfactory, please submit additional comments to substantiate the rating.

1.

Quality/Timeliness of Service.

a. How would you rate the contractor's general overall compliance with contract requirements?

Considerably surpassed minimum requirements

Exceeded minimum requirements

Met minimum requirements

Less than minimum requirements

b. How would you rate the timeliness of the Contractor's service - delivered reports on time and adhering to the required schedule?

c. Did the contractor commit adequate resources in timely fashion to meet contract requirements?

Provided abundant resources

Provided sufficient resources

Provided minimal resources

Provided insufficient resources

d. Did the contractor commit adequate resources in timely fashion to solve problems?

Provided abundant resources

Provided sufficient resources

Provided minimal resources

Provided insufficient resources

e. How would you rate the contractor on the timeliness of its responses to inquiries or other administrative matters?

Extremely timely

Generally timely

Generally not timely

Seldom timely

ADDITIONAL COMMENTS:

2.

Cost Control.

a. If applicable, to what extent did the contractor meet the proposed cost estimates?

Less than estimated cost

Comparatively equal to estimate

Exceeded the costs

Considerably surpassed estimate

b. How would you rate the contractor's initiative, if any, in reducing overall costs to the Government?

Extremely efficient

Generally efficient

Generally inefficient

Extremely inefficient

3.

Business Relations - Effective Management.

A. To what extent was the contractor able to solve contract performance problems without extensive guidance from government (or entity with requirement) counterparts?

Considerably successful

Generally successful

Little Success

No success

b. To what extent did the contractor display initiative in meeting contract requirements?

Displayed considerable initiative

Displayed some initiative

Displayed little initiative

Displayed no initiative

c. Was the contractor's selection and use of personnel appropriate for the performance of this contract?

Provided highly qualified personnel

Provided qualified personnel

Provided minimal personnel

Provided insufficient personnel

D. To what extent was the contractor effective in interfacing with the Government's (or other) staff?

Extremely effective

Generally effective

Generally ineffective

e. Has this contract been partially or completely terminated for default, or is a termination pending?

( ) Yes

( ) No

f. Has it ever been necessary to send this Contractor a Notice to cure letter?

( ) Yes

( ) No

PAST PERFORMANCE QUESTIONNAIRE

g. How would you rate the performance of the contractor's key personnel?

Extremely effective

Generally effective

Generally ineffective

Extremely ineffective

4.

Customer Satisfaction.

a. To what extent did the contractor provide timely assistance, when responding to problems?

b. How would you rate the contractor's response to inquiries related to administrative issues?

Displayed considerable initiative

Displayed some initiative

Displayed little initiative

Displayed no initiative

c. Would you select this contractor again?

( ) Yes ( ) No

5.

Integrity.

a. Did you experience any integrity problems with this Contractor?

( ) Yes ( ) No

b. Did the contractor maintain integrity during contract performance?

( ) Yes ( ) No

6.

Please provide any other comments you may have.

PAGE

SIR 6973GH-20-R-00069

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