6-DS25-3 - Attachment D - Technical Criteria FINAL.docx
DOCX document 24 KB Posted
- Attached to
- DS25-3 Security Paper for Printing Vital Records
- Solicitation number
- DS25-3
- Issued by
- Utah
About this file
This document is a Technical Criteria Attachment for a Request for Proposal (RFP) issued by the State of Utah Division of Purchasing for Security Paper for Printing Vital Records (Contract #DS25-3). The RFP is structured as a single-award contract with a 5-year term, requiring vendors to guarantee pricing for 12 months. The procurement process involves a multi-stage evaluation approach where vendors must achieve a minimum technical score of 455 out of 700 points to advance. The evaluation includes sections on experience and certifications (100 points), paper features (200 points), ordering process and customer service (250 points), and quality control and warranty (150 points).
The technical evaluation will be conducted by an evaluation committee that will score vendor responses across four critical sections, with successful vendors progressing to a physical sample evaluation stage followed by a cost evaluation. Vendors must provide detailed responses about their company's capabilities, including industry experience, security paper features, ordering processes, quality control measures, and warranty information. The RFP emphasizes strict requirements for response formatting, prohibits inclusion of pricing information in technical responses, and ensures that all proposals—including those from vendors with existing Utah state contracts—will be evaluated equally without preferential treatment.
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Other files
| File | Type | Posted |
|---|---|---|
| 2-Vendor Prerequisites - Statewide RFP.pdf | ||
| 4-DS25-3 - Attachment B - Scope of Work FINAL.docx | DOCX document | |
| 3-DS25-3 - Attachment A - Terms and Conditions.docx | DOCX document | |
| 5-DS25-3 - Attachment C - Cost Sheet FINAL.xlsx | XLSX spreadsheet | |
| 8-DS25-3 - Attachment F - Physical Sample Stage FINAL.docx | DOCX document | |
| 1-Claim of Business Confidentiality Updated.pdf.pdf | ||
| 7-DS25-3 - Attachment E - RFP Score Sheet FINAL.xls | XLS spreadsheet |
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Text version
Technical Criteria Attachment D #DS25-3 Security Paper for Printing and Vital Records
PURPOSE OF THIS DOCUMENT: The purpose of this document is to assign a “Technical Score” to a vendor’s proposal. This is done by an evaluation of the vendor’s responses to the questions in this document. If a vendor fails to meet the minimum point threshold for their technical score, they will not move on to the next phase of the RFP.
EVALUATION PROCESS: An evaluation committee will evaluate each response by the vendor, assigning a score to each section of questions. The average score of all evaluators will be used to determine the vendor’s technical score for each section.
Possible technical evaluation points: 700 Minimum technical evaluation points to advance to the physical sample evaluation: 455.
Vendors who receive at least 455 points will advance to the next evaluation stage, which is a physical sample evaluation stage. The sample will be evaluated independently from the technical criteria as a pass/fail stage. Vendors who pass both the technical threshold and the sample stage will proceed to the final evaluation stage, the cost evaluation.
VENDOR INSTRUCTIONS:
1. Vendors must provide clear and concise responses to the questions below. Vendors should use the format provided and save it with their company name in the title of the file (e.g. “ABC Company – Attachment D”); however, if this is not possible, the vendor may provide responses in any format as long each response clearly indicates which question it belongs to. Failure to use this form may result in a lower score if the evaluation committee is not able to easily decipher which responses belong to which question.
2. Promotional material should not be included unless specifically asked for. Internet links will not be accepted unless they are specifically asked for. Responses should directly answer the requested question as clearly as possible.
3. Do not include any pricing information in any response to these questions.
4. Vendors who had or have a State of Utah contract should not assume any preferential treatment. All proposals will be evaluated equally.
TECHNICAL CRITERA:
(scroll down, table begins on the next page)
| # |
| Question |
| Vendor Response |
Informational – This section is NOT scored
| 0a |
| What is your company’s Name? |
| [vendor types response here, cell should expand] |
SECTION 1 – Experience & Certifications (worth 100 points)
| 1a |
| Describe the experience, knowledge, and expertise within the industry. |
| [vendor types response here, cell should expand] |
| 1b |
| Describe any direct experience working with government vital records. |
| [vendor types response here, cell should expand] |
| 1c |
| Describe any industry related certifications your company currently has regarding security paper (e.g. NASPO, ISO, etc). Links to verify your company’s certification are acceptable in this response. Links are only to be provided for verification of certification, not to provide information about the certification. |
| [vendor types response here, cell should expand] |
SECTION 2 – Paper Features (worth 200 points)
| 2a |
| Regarding Security Paper: Describe all non-security features available to your customers. This includes color options, paper weight, sizes, etc. |
| [vendor types response here, cell should expand] |
| 2b |
| Regarding Security Paper: Describe all security features available to your customers, with a brief description of what each feature is and if applicable, an example of the benefits of the feature. |
| [vendor types response here, cell should expand] |
SECTION 3 – Ordering Process & Customer Serivce (250 points)
| 3a |
| Explain how placing an order works from beginning to end. |
| [vendor types response here, cell should expand] |
| 3b |
| Explain the average timeline of an order of 5,000 pages, from the time a proof is accepted to time the product is delivered. |
| [vendor types response here, cell should expand] |
| 3c |
| How would the timeline change (if at all) if an order is 100,000-300,000 pages? (i.e. is there any difference in your timeline between a ‘small’ order and a ‘large’ order?) |
| [vendor types response here, cell should expand] |
| 3d |
| If not already described in 3a, describe the initial setup & design process, this includes any cylinder/plates setup processes. |
| [vendor types response here, cell should expand] |
| 3e |
| If a single order is placed by one customer for (on behalf) of 12 separate entities, do you have the ability to split that order and ship it to 12 separate locations, and invoice 12 separate entities directly for their portion of the order? (i.e. Do you have the ability to work with one entity for a single large order and then ship to/invoice separate individuals?) If yes, please describe how this process would work within your business practices. |
| [vendor types response here, cell should expand] |
| 3f |
| What is your process when a customer asks for a physical proof? |
| [vendor types response here, cell should expand] |
| 3g |
| Is there a minimum or maximum quantity required for ordering? |
| [vendor types response here, cell should expand] |
| 4c |
| Describe your resolution process if a customer discovers an error with their order? (i.e. a vendor error is discovered) |
| [vendor types response here, cell should expand] |
SECTION 4 – Quality Control & Warranty (150 points)
| 4a |
| Describe how you prevent designs or product from being accessed by unauthorized individuals. (i.e. How do you prevent fraudulent activity and what assurances do you give to your customers?) |
| [vendor types response here, cell should expand] |
| 4b |
| Explain your process for paper orders that are stolen or misplaced during processing or shipment. |
| [vendor types response here, cell should expand] |
| 4c |
| Describe your standard warranty that is included with each purchase? |
| [vendor types response here, cell should expand] |
| 4d |
| Describe your process to return material or destroy files related to former printing orders to ensure proprietary or confidential information does not get leaked to unauthorized individuals. |
| [vendor types response here, cell should expand] |
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