6-Attachment D.pdf

Technical Criteria

Attachment D SB26-3 Traffic Channelizing and Barricade Devices

PURPOSE OF THIS DOCUMENT: The purpose of this document is to assign a “Technical Score” to a contractor’s proposal. This is done by an evaluation of the Contractor’s responses to the questions in this document. If a Contractor fails to meet the minimum point threshold for their technical score, they will not move on to the next phase of the RFP.

EVALUATION PROCESS: An evaluation committee will evaluate each response by the Contractor, assigning a score to each section of questions. The average score of all evaluators will be used to determine the Contractor’s technical score for each section.

Possible technical evaluation points: 700 Minimum technical evaluation points to advance to the cost evaluation stage: 455

CONTRACTOR INSTRUCTIONS:

1. Contractors must provide clear and concise responses to the questions below.

2. The Contractor may provide responses in any format as long each response clearly indicates the question # and its respective response. Failure to use this format may result in a lower score if the evaluation committee is not able to easily evaluate the information provided.

3. Information such as promotional material, executive summaries, etc. should not be included unless specifically asked for. Unsolicited information will not be considered nor evaluated.

Internet links will also not be accepted unless they are specifically asked for.

4. Do not include any pricing information in any response to these questions.

5. Contractors who currently have or have had a State of Utah contract should not assume any preferential treatment. All proposals will be evaluated equally and only on the information contained in the RFP.

Technical Criteria Evaluation Questions:

Proposal must receive 455 Technical Criteria score points to move to the Cost Evaluation phase of the RFP.

A. Catalog and Product Compliance (Section total = 150 points; 50 points per question)

1. MUTCD Compliance: Describe your process for ensuring all channelizing devices (cones, tubular markers, vertical panels, drums, barricades, etc.) meet the current Manual on Traffic Control Devices (MUTCD) standards as published by the Federal Highway Administration.

2. Catalog Management: Explain your process for maintaining an up-to-date catalog of all compliant products and your process for providing this catalog to Eligible Users upon request.

3. Technological Upgrades: Summarize how your company stays current with new technology or hardware upgrades and how you will incorporate these advancements into the contract offerings.

B. Ordering and Customer Service (Section total = 150 points; 50 points per question)

1. Authorized Representation: Provide a summary of your customer service structure, specifically identifying how your authorized representative will be available via phone or email during standard business hours (Monday–Friday).

2. Response Standards: Detail your commitment to responding to all inquiries regarding returns, quality, and ordering within the required one (1) business-day timeframe.

3. Account Setup: Confirm that you will not require Eligible Users to sign additional terms and conditions or separate agreements when establishing a charge account or credit application.

C. Delivery and Logistics (Section total = 150 points; 50 points per question)

1. Standard Shipping: Describe your logistical capabilities for providing F.O.B. Destination delivery to Eligible Users throughout the entire State of Utah.

2. Emergency and Rush Orders: Explain your procedure for handling emergency or rush delivery requests, including how you prioritize these orders and communicate any necessary shipping charges before the order is placed.

3. Order Accuracy: Detail your internal quality control measures to ensure correct product delivery and your process for rectifying contractor-driven shipping errors at no cost to the state.

D. Quality Assurance and Warranty (Section total = 150 points; 50 points per question)

1. Warranty Support: Summarize your one-year warranty program, specifically how you handle the replacement of products that fail due to defects in design, materials, or workmanship at no cost to the user.

2. Repair Timelines: Describe your process for ensuring warranty repairs or replacements are completed within a reasonable timeframe agreed upon by the Eligible User.

3. Damaged Goods: Outline your policy for bearing the full cost of replacing or repairing products damaged during the transportation and delivery process.

E. Safety and Recalls (Section total = 150 points; 50 points per question)

1. Safety Standards: Describe how you monitor and ensure that all products provided under this contract consistently meet federal, state, and local safety standards.

2. Recall Notification: Detail your communication plan for immediately notifying all affected clients in the event of a product recall.