56D1E25C-D6F7-A070-782594700401C348.docx

DOCX document 19 KB Posted

Attached to
Sanitary Sewer Connections of Single-Family Residences in the Hague Avenue Service Area
Solicitation number
RFP 2026-09-08
Issued by
Franklin County, Ohio

About this file

This is a vendor questionnaire for an audiovisual (AV) system installation project. The questionnaire requires vendors to demonstrate company history, stability, and relevant experience by describing their business background and confirming at least three years of operation. Vendors must provide detailed information on at least three comparable projects completed within the past three years that match the size, scope, and complexity of the current opportunity. The questionnaire addresses project management and approach, requiring vendors to detail their proposed AV system design and how it aligns with functional requirements, provide specifications for the user interface, and submit a comprehensive project timeline covering design, installation, commissioning, and training phases. Vendors must also explain their processes for managing scope changes and technical issues, describe on-site installation standards and quality control measures, confirm they will provide design drawings and signal flow diagrams, detail their safety protocols, and disclose any use of subcontractors with their qualifications.

The questionnaire also requires vendors to describe their training program for end users, specify the documentation deliverables including user guides and as-built drawings, outline warranty policies and service level agreements for post-installation support including troubleshooting response times, and confirm compliance with all federal, state, and local regulations. Vendors must affirm their ability to comply with all scope of work requirements, terms and conditions, billing procedures, and insurance requirements for the contract duration, and they are required to attach a Certificate of Insurance as specified in Section 4.08 of the draft contract. The questionnaire does not specify pricing terms, set-asides, contract duration, renewal options, or funding sources in the content provided.

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Text version

QUESTIONNAIRE

Vendor Experience & Qualifications

1. Provide a brief history of your company.

2. Has the company been in business for at least 3 years?

3. Describe at least 3 projects of similar size, scope, and complexity completed within the past 3 years.

Project Management & Approach

4. Describe your proposed AV system design, including how it meets the functional requirements of the scope of work.

5. Provide detailed information on the proposed user interface.

6. Provide a detailed project timeline, including design, installation, commissioning, and training.

7. How do you manage scope changes and technical issues during installation?

8. Describe your on-site installation standards and how you ensure quality control.

9. Will you provide drawings, signal flow diagrams, and ceiling reflection plans?

10. What is your approach to safety during installation?

11. Will you use subcontractors, and if so, what are their qualifications?

Training, Support & Warranty

12. Describe the training program for staff/users upon completion of the installation.

13. What documentation (user guides, as-builts) will you provide?

14. What is your warranty policy, and what are your SLA terms for service calls?

15. Describe your Post-Installation Support. What is your troubleshooting response time?

16. Is the Vendor able to comply with all federal, state, and local regulations? Please answer yes or no. If not, please explain why.

17. Vendor affirms compliance with all Scope of Work Requirements, Terms and Conditions, Billing, and Insurance requirements (for the duration of the Contract and has attached a Certificate of Insurance (COI) as per Section 4.08 Insurance Requirements of Draft Contract and all contractual requirements.

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