5-Attachment 3 - 2024-2025 Telephone Tablet Usage Data.pdf
PDF 94 KB Posted
- Solicitation number
- UC26-13
- Issued by
- Utah County, Utah
About this file
This is a financial and performance data attachment supporting a solicitation by Uintah County, Utah for Integrated Inmate Communications & Technology Services at the Uintah County Jail in Vernal, Utah. The attachment provides comprehensive usage and revenue metrics for telephone and tablet services covering the period from March 2024 through November 2025, demonstrating the operational scale and financial performance of the incumbent system. The data encompasses approximately 392 jail beds across 19 housing units with an average daily population of 196 inmates, and tracks multiple service categories including video visitation (remote and attorney), secure electronic messaging, tablet media activity (games, movies, music, newsstand, and television shows), and wall phone calls.
The financial overview indicates total revenue of $255,895.00 with commissions of $112,978.00 for the March 2024 through February 2025 period, averaging $21,324.58 in monthly revenue and $9,414.83 in commissions. Performance metrics reveal significant utilization across all services, with wall phone calls averaging 9,098 monthly calls during the initial reporting period and increasing to an average of approximately 12,000 calls per month in the 2025 data, eMessages averaging 1,137 monthly during the first year and increasing to 1,770 monthly in 2025, and video visitation activities showing notable growth, particularly remote video visitations increasing from an average of 101 monthly to 197 monthly. The data demonstrates increased adoption and usage trends across all communication platforms, indicating the operational baseline and performance expectations for the incoming vendor to maintain and support under the zero-cost, fully managed service model.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Attachment 3: 2024-2025 Telephone & Tablet Usage Data
1. Financial Overview (Revenue & Commissions) This table tracks total monthly revenue and commissions. Note that the second reporting period spans from January 2025 through November 2025.
Month Revenue Commission
March 2024 $20,890.00 $9,068.00
April 2024 $18,380.00 $8,838.00
May 2024 $20,932.00 $9,679.00
June 2024 $19,677.00 $8,838.00
July 2024 $19,873.00 $8,377.00
August 2024 $23,240.00 $10,173.00
September 2024 $20,992.00 $9,257.00
October 2024 $21,849.00 $9,726.00
November 2024 $20,141.00 $9,091.00
December 2024 $25,445.00 $10,233.00
January 2025 $24,083.00 $10,431.00
February 2025 $20,393.00 $9,267.00
Month Revenue Commission
March 2025 — $11,910.00
April 2025 — $11,186.00
May 2025 — $12,648.00
June 2025 — $12,819.00
July 2025 — $13,491.00
August 2025 — $14,327.00
September 2025 — $14,569.00
October 2025 — $15,985.00
November 2025 — $16,080.00
2024–25 Summary
Total (Mar 24 - Feb 25) $255,895.00 $112,978.00
Average (Mar 24 - Feb 25) $21,324.58 $9,414.83
Average (Jan 25 - Nov 25) — $12,973.91
2. Product Performance Metrics This table combines monthly volume data across all products: Video Visitations (Remote vs. Attorney), eMessages, Tablet Media Activity (Games, Movies, Music, Newsstand, TV Shows), and Wall Phone Calls.
Month Video:
Remote
Video:
Attorney eMessages Tablet:
Games Tablet:
Movies
Tablet:
Music
Tablet:
News
Tablet:
TV
Wall Phone Calls
Mar 2024 81 1 812 108 405 576 6 411 9,008
Apr 2024 22 1 772 98 290 322 7 419 8,817
May 2024 77 1 997 67 340 433 4 503 9,592
Jun 2024 93 0 992 72 348 381 6 407 8,452
Jul 2024 113 0 1,149 115 361 545 7 507 7,835
Aug 2024 157 — 1,593 92 393 638 6 515 9,719
Sep 2024 134 — 1,229 106 373 660 6 346 9,159
Oct 2024 135 — 1,405 102 355 515 8 510 9,718
Nov 2024 86 — 970 90 330 672 7 373 9,339
Dec 2024 141 — 1,837 158 586 1,027 8 701 9,642
Jan 2025 208 — 1,645 124 482 509 6 672 8,715
Feb 2025 126 — 1,108 121 346 381 4 271 7,938
Mar 2025 164 — 1,362 114 332 510 8 455 9,882
Month Video:
Remote
Video:
Attorney eMessages Tablet:
Games Tablet:
Movies
Tablet:
Music
Tablet:
News
Tablet:
TV
Wall Phone Calls
Apr 2025 163 — 1,395 118 341 468 7 360 9,547
May 2025 162 — 1,571 135 407 519 6 441 10,430
Jun 2025 182 1 1,648 52 433 545 6 563 12,310
Jul 2025 175 3 2,026 92 513 494 5 557 12,354
Aug 2025 204 3 2,132 111 409 614 10 420 14,062
Sep 2025 273 4 2,258 155 448 720 12 389 14,643
Oct 2025 261 3 2,251 107 486 792 13 695 15,451
Nov 2025 246 1 2,075 94 548 679 9 676 15,428
Historical Averages
Avg (Mar 24
- Feb 25) 101 0 1,137 104 384 555 6 470 9,098
Avg (Jan 25 - Nov 25) 197 3 1,770
File details come from the government source that posted it. Updated .