Services MAC RFI 2 Survey .pdf

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GSA’s OASIS+ MAC Draft Request for Proposal #2
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Intro Questions

Services Multi-Agency Contract (MAC) RFI 2

The U.S. General Services Administration (GSA) seeks feedback from industry on the development of a new Services Multi-Agency Contract (MAC). The Services MAC will enable the federal government to obtain services-based solutions from highly qualified businesses. GSA created the following survey to identify service provider capabilities and their alignment with anticipated requirements. Indicate only experience that you have performed.

The scope of the new Services MAC includes multiple services. It is not expected that industry providers be capable of providing all of the services being considered.

Questions specific to systems, certifications and credentials may not necessarily be associated with a particular domain. Knowledge gained from this survey will be used to level set industry capabilities relevant to specific scope areas. Therefore, we ask you to answer for every Domain where you're interested in participating in, but not be concerned if there is a capability that your company does not possess.

Recognizing the effort it takes to respond to this Request for information (RFI), GSA appreciates and will consider any responses interested parties are willing to provide through this survey, even if all survey questions aren't addressed.

This survey will remain open through 5:00 p.m. Eastern Time on June 21, 2021. Any questions relating to this Request for Information (RFI) should be directed to pshc-dev@gsa.gov.

mailto:pshc-dev@gsa.gov

Company Information

Please complete the information below as accurately as possible. If you have questions about your company's contract information, you can find your company's information in GSA's eLibrary.

You must provide a valid email address to receive a confirmation of submission after completing the survey.

What is the smallest size standard that you qualify for by annual receipts? See: 13 CFR § 121.104 for instructions on calculating average receipts.

Company Name: ${e://Field/vendor_name}

Contract Number or N/A: ${e://Field/key_piid}

First Name: ${e://Field/First%20name}

Last Name: ${e://Field/Last%20name}

POC Email: ${e://Field/Email}

POC Phone Number: ${e://Field/Phone%20Number}

Company Website URL: ${e://Field/vendorurl}

DUNS Number: ${e://Field/vendor_duns_number}

CAGE Code:

$8M

$12M

$16.5M

$22M

$30M

$35M

$41.5M

None https://www.gsaelibrary.gsa.gov/ https://www.ecfr.gov/cgi-bin/text-idx?rgn=div5;node=13%3A1.0.1.1.17#se13.1.121_1104

What is the smallest size standard that you qualify for by employees? See: 13 CFR § 121.106 for instructions on calculating size standard.

Under which of the following socioeconomic contracting programs may your small business be considered? Please check all programs for which your company meets eligibility requirements:

Under which of the following additional programs may your company be considered? Please check all programs for which your company meets eligibility requirements.

None

8(a) - SBA-Certified Business Development Program

EDWOSB - Certified Economically Disadvantaged Women-Owned Small Business

HUBZone - Historically Underutilized Business Zone Program

SBA-Certified Small Disadvantaged Business

SDVOSB - Service-Disabled Veteran-Owned Small Business

WOSB - Women-Owned Small Business

Not applicable; my company is NOT a small business

None; my company IS a small business but is not eligible for any of the socioeconomic programs listed above

AbilityOne https://www.ecfr.gov/cgi-bin/text-idx?rgn=div5;node=13%3A1.0.1.1.17#se13.1.121_1106 https://www.abilityone.gov/index.html

Systems, Certifications, and Credentials

Which of the following industry and/or government credentials does your company currently hold? Please note, these certifications are to understand what capabilities industry currently holds from a broad services spectrum, but are not necessarily a requirement for any scope area (Domain). Do not be concerned if your company does not have a system, certification, or credential listed.

Historically Black Colleges and Universities (HBCU)

Small Business Innovation Research (SBIR)

Federally Funded Research and Development Centers (FFRDC)

Alaskan Native Corporation

Tribally-Owned

Native Hawaiian Organization

N/A

Government-Approved Purchasing System

ISO 9001 Certification

Government-Approved Forward Pricing Rate Agreement (FPRA), Forward Pricing Rate Recommendation (FPRR), and/or Provisional Billing Rates

ISO 17025 Certification

Government-Approved Earned Value Management Systems (EVMS)

ISO 14001 Certification

Estimating System Determined Acceptable by the Government

AS9100 Certification

Government-Approved Property Management System

FEDRAMP / Agency Authorization To Operate

Government-Approved Cost Accounting System

N/A

Capability Maturity Model Integration (CMMI) Maturity Level 2 Certification (or higher) https://nces.ed.gov/COLLEGENAVIGATOR/?s=all&sp=4&pg=1 https://www.sbir.gov/ https://www.acquisition.gov/far/35.017

Which facility security clearance (FCL) does your company currently hold?

Is your company planning to pursue a Cybersecurity Maturity Model Certification (CMMC) when it is available?

Are there other organization-level systems, certifications, or clearances you recommend for consideration (e.g. Supply Chain Risk Management (SCRM), etc.)?

Experience Questions

Experience

GSA's intent is for the Services MAC to be one contract organized by Domains. A Domain represents a grouping of related functional areas that encompass multiple NAICS codes. Domains are designed to align order requirements to qualified

Top Secret

Secret

Confidential

None

Yes

No industry partners. Please review the document below to learn more about the potential Services MAC Domains.

The following section asks questions about your company's relevant experience projects. For reference, an experience project is a:

Stand-alone contract or subcontract; or Task Order awarded under an Indefinite Delivery, Indefinite Quantity (IDIQ) contract, Multiple Award Schedule (MAS), Blanket Purchase Agreement (BPA), or Basic Ordering Agreement (BOA). For market research purposes, the indefinite quantity master contract (e.g., IDIQ, BPA, etc.) is not considered a project in and of itself; and Some portion of the period of performance occurred within the last five years

As a prime contractor, what is the maximum number of full-time equivalents (FTEs) your company has employed (including prime and subcontractor FTEs) on a single contract?

What is the maximum estimated number of full-time equivalents (FTEs) your company has employed (including prime and subcontractor FTEs) across all contracts simultaneously?

Services MAC Domains Summary

1-25

26-50

51-100

100+

1-25

26-50 https://feedback.gsa.gov/WRQualtricsSurveyEngine/File.php?F=F_5uypX5nUtndL9BQ&download=1

What is the highest annual dollar value of an integrated project - meaning a project spanning across three or more government-wide categories (Reference)

- that your company has performed?

What number of unique labor categories on a single contract makes you consider a project complex? Please only input numbers into the text box below.

Does your company have experience performing as a prime contractor for a major acquisition as defined in OMB Circular A-11, 7, Capital Planning Guide Supplement as a capital project that requires special management attention because of its: (1) importance to an agency’s mission; (2) high development, operating, or maintenance costs; (3) high risk; (4) high return; or (5) significant role in the administration of an agency’s programs, finances, property, or other resources?

51-100

100-500

500+

N/A

SAT ($250K) - $1M

$1M - $5M

$5M - $10M

$10M - $25M

$25M - $50M

$50M+

Yes (please provide contract number):

https://www.acquisition.gov/content/category-management https://www.whitehouse.gov/wp-content/uploads/2021/01/capital_programming_guide.pdf

Does your company have experience providing surge support (e.g., >10% temporary increase in level of effort) on a services contract?

As a prime contractor, does your company have experience managing multiple subcontractors on a project?

What is the maximum number of simultaneous locations your company has performed on a single contract or task order? For reference:

Locations are generally considered distinct based on unique Metropolitan Statistical Area (MSA) codes (ref. column D on the BLS May 2020 Metropolitan and Nonmetropolitan Area Definitions) Any OCONUS locations can be considered a single location at the Metropolitan city level Performance generally includes at least 30 days of performance Virtual/remote work would not be considered distinct locations

No

Yes

No

Yes

No

Business Administration

Environmental

Facilities

Financial

Human Capital

Logistics https://www.bls.gov/oes/current/msa_def.htm

Has your company performed services outside of the contiguous United States

(OCONUS)?

If yes, select which OCONUS locations your company has worked in. If no, skip this question and proceed to the next question.

If yes, select which Domains your company has performed OCONUS work under. If no, skip this question and proceed to the next question.

Management and Advisory

Marketing and Public Relations

Research and Development

Social Services

Technical and Engineering

Command, Control, Computers, Communications, Cyber-Defense, Intelligence, Surveillance, and Reconnaissance (C5ISR)

Yes

No

Africa (sub-Sahara)

East Asia and the Pacific

Europe and Eurasia

Near East (North Africa and the Middle East)

South and Central Asia

Western Hemisphere (North and South America)

Business Administration Human Capital Research and Development

Environmental Logistics Social Services

Facilities Management and Advisory

Technical and Engineering

As a prime contractor, does your company have experience performing cost reimbursement type contracts (as defined in FAR 16.3)?

If yes, select which Domains your company has performed cost reimbursement type contracts under. If no, skip this question and proceed to the next question.

As a prime contractor, does your company have experience successfully competing for and winning task orders in a competitive multiple award contract environment (either FAR 16.5 or FAR 8.4)?

Financial Marketing and Public Relations

Command, Control, Computers, Communications, Cyber- Defense, Intelligence, Surveillance, and Reconnaissance (C5ISR)

Yes

No

Business Administration Human Capital Research and Development

Environmental Logistics Social Services

Facilities Management and Advisory

Technical and Engineering

Financial Marketing and Public Relations

Command, Control, Computers, Communications, Cyber- Defense, Intelligence, Surveillance, and Reconnaissance (C5ISR)

Yes

No https://www.acquisition.gov/far/subpart-16.3 https://www.acquisition.gov/far/subpart-16.5 https://www.acquisition.gov/far/subpart-8.4

Indicate which of the following services your company has performed or is interested in responding to. Any Domain selected below will prompt additional questions related to those selected Domains to appear later in the survey.

Facilities Services Domain Questions

Facilities Services Domain

Services in this domain include any and all services required to maintain and operate buildings, paved services, utilities infrastructure, and real property assets and equipment. This could include major facilities support such as DOD installations, hospitals, cemeteries, and other federal or industrial real property, but does not include major construction. GSA will ask about a wide range of services found in facilities contracts that may not be inherently facilities work.

We are including them because of their historical use, but are also trying to determine what commercial practices are in this space (i.e. the reasonableness of including these services on a facilities contract). We seek your feedback on defining Domains and the services included.

For the services listed in this domain, indicate whether your company has performed the work on a facilities contract only, either as a prime, or as a

Business Administration Human Capital Research and Development

Environmental Logistics Social Services

Facilities Management and Advisory

Technical and Engineering

Financial Marketing and Public Relations

Command, Control, Computers, Communications, Cyber- Defense, Intelligence, Surveillance, and Reconnaissance (C5ISR) subcontractor. As mentioned, we will use the responses from this to determine which services are reasonable to include within the Domain, so do not select a choice unless you have actually performed this on a contract, or it may skew assumptions about what are actual commercial practices.

Second, there have been many discussions about Base Operations Support as a Domain. For this market research effort, GSA is partnering with the Air Force Base Operating Support Program and other military partners to define and determine commonality within the scope of Base Operations Support (BOS) as a Domain. However, GSA recognizes that facilities management services may largely be the same as BOS, and is therefore, combining the facilities and BOS Domain questions for this RFI. As such, please respond to this Domain if you provide any facilities services regardless of your specific agency experience.

We are partnering with the Air Force on market research efforts to leverage economies of scale and to simplify and streamline the industry burden required in responding to multiple agency requests for the same information. The information collected from this RFI will be retained for use by both GSA and the Air Force.

Please indicate to what extent your company has performed the following services (functional categories within a Domain):

Prime (Federal Government)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Airfield lighting

Alarm and security system maintenance

Architectural & framework building maintenance services

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Building management servies

Base operation logistics

Cemetery maintenance

Civil engineering services

Commissioning

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Communication Services - General Communication

Communication Services - Telecommunications

Community center

Custodial services

Emergency management / Incident Response

Electrical services (electrical maintenance)

Elevator maintenance & inspection services

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Energy Management Control Systems

(EMCS)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Energy and water conservation management and reporting

Engineering to support installation of Facility Resource & Optimization (R&O) decision to distribute limited & scarce funding

Engineering to support construction cost estimates

Engineering services to provide general management over current & future

Environmental compliance

Environmental conservation

Environmental pollution prevention

Equipment and electronics

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Facility & installation

Fire alarm / fire suppression (fire suppression system preventative repair)

Fire Alarm System repair

Fire protection and emergency services

Fitness / sport center management

Force protection assets & entry control points

Ground

HVAC services &

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Insect control

Integrated waste

Janitorial

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Landscaping / grounds

Locksmiths

Logistics: material management, fuels management, vehicle management, planning, traffic management, ground transportation services, or installation deployment readiness center

(DRC)

Maintenance of fuel distribution & grounding systems

Operations & Maintenance (O/M) of facilities, airfields, electrical distribution & HVAC systems, engineering, fresh water system, shipyards, or utility & sanitation system

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Pest control

Plumbing services (plumbing & pipefitting)

Based on the functional categories listed, are there any revisions or additional categories you would suggest?

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Pollution prevention & remediation programs

Real property

Refuse collection and disposal

Renewable energy systems

Repair & restoration projects

Roofing services

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Security forces services

Septic services

Snow removal

Street sweeping

Water distribution

Water tanks

Waste management services (waste management and recycling services)

Facilities Services Domain Continued

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

What is the dollar value of the largest facilities services project your company has performed? Please only input numbers into the text box below.

What types of installations / facilities have you performed facilities services support for? Select all that apply:

SAT ($250K) - $1M

$1M - $5M

$5M - $10M

$10M - $25M

>$25M

Military Bases (Base Operations Support)

Federal Installations/Facilities

Hospitals (Federal or Non-Federal)

Universities

Airports

Warehouses

Does your company have experience performing facilities management services simultaneously for more than one customer?

What government customers are you interested in working with (regardless of experience)? Select all that apply:

Does your company have experience in commercial industrial facilities management and maintenance?

Is your company experienced and sufficiently capitalized to independently design and implement commercial market efficiencies in pre-digital age facilities

Hazardous Waste Sites (such as Superfund sites)

Multi-Facility Campuses

Gyms

Hotels

Security restricted locations such as facilities clearance required buildings, IT secure server rooms, or other Security Operations Centers

Other Large-Scale Commercial Facilities:

Yes

No

Military

Federal

State

Local

Yes such as reliability/condition-based maintenance programs or industry innovations proven to improve service delivery and lower total cost of ownership?

Is your company capable of designing solutions to met Objective Based Outcomes as contained in Statements of Objective vs a detailed PWS?

Is your company experienced in performing facility maintenance or facility management services under a single business agreement for geographically separate locations?

Does your company have experience using a Facility Computerized Maintenance Management System (such as IBM TRIRIGA, MAXIMO, or equivalent)?

In your experience, what is the commercial practice for facilities management services based on the options below?

Yes

No

Yes

No

Yes

No

Yes

No

One contract for facilities management where a facilities management contractor subcontracts for all facilities services needed to operate the entire facilities

Does the addition of unrelated services within the same scope of a facilities contract (e.g. telecommunications, minor construction) affect cost or performance risk and influence your company from pursuing a contract?

Business Administration Domain

Business Administration Domain

This Domain includes requirements to provide assistance with administrative, clerical, and business management services. This includes an array of language services, document management, administrative support, and data services.

Please indicate to what extent your company has performed the following services (functional categories within a Domain):

Multiple smaller facilities contracts for all distinct services, such as building operations and maintenance, janitorial, on-site transportation, etc.

Functionally divide contracts such as facilities services vs logistics vs communications

Other (please explain):

We would not pursue if there are too many ancillary services

We would not pursue if there are any ancillary services

One of two ancillary services are generally not a concern

We would consider a contract even with the need to partner with numerous other companies

We do not operate as a prime contractor in this Domain

Other

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Prime (Federal Government)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Actuarial services

Administrative tasks & support

Business profiles

Clerical duties

Data entry & processing

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Employee suitability

Foreign language services

Library support

Linguist screening & recruitment

Secure shredding & destruction

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Sign language translation

Survey facilitation & assessment

Temporary staffing

Translator & interpreter services

Travel preparation company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

Environmental Domain

Environmental Domain

This Domain supports agencies in meeting their environmental requirements and streamlining the contracting process by providing a faster, more cost-efficient means to meet environmental objectives. Requirements typically involve multi-disciplined teams of scientists, engineers, and other technicians with expertise in areas, such as air and water quality, climate change, asbestos contamination, remediation, ecological restoration, and environmental law such as planning and documentation services for the development, planning, facilitation, coordination, and documentation of and/or for environmental initiatives or mandates in areas of chemical, radiological, and/or hazardous materials.

$5M - $10M

$10M - $25M

>$25M

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Prime (Federal Government)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Air monitoring

Archeological / cultural resource management plans

Climate change studies, planning, policy analysis, & mitigation strategies

Consulting on endangered species, wetland & watershed protection

Cultural resource geographic information services consulting

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Environmental emergency response engineering

Environmental impact assessment

Environmental management

Environmental remediation

Groundwater monitoring

Prime (Commercial / Non-Federal)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Habitat conservation assessment, planning & modeling

Hazardous material management, planning, disposal, & remediation

Laboratory (environmental) testing

Mapping, cartography, & integrated mapping from various data sources

Migration pattern analysis

Natural resource management & planning

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Pollutant contamination planning, assessment & mitigation

Reclamation

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

Financial Domain

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Remote sensing for environmental studies

Terrestrial, marine, atmospheric measuring &

Vegetation & topography mapping

$5M - $10M

Financial Domain

This Domain includes requirements designed to support financial objectives.

Services include accounting, budgeting, financial advising, loan servicing, asset management services, and complementary financial services.

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Accounting services

Affordability analysis

Analysis of cost alternatives

Assessment & improvement of budget formulation & execution processes

Assistance in devising or revising accounting policies & procedures

Audit services -general/financial

Budget analysis & tracking

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Business information systems support

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Contract audits, both Generally Accepted Government Auditing Standards (GAGAS) & non-

GAGAS

Cost estimating & analysis support

Debt collection services

Disbursement & reconciliation

Economic analysis

Equity monitoring

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Financial data analysis

Financial impact statement development

Financial risk

Financial

Loan management

Oversight & fraud detection

Performance audits

Prime (Commercial / Non-Federal)

Please indicate the number of contracts aligning to this Domain that your

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Return on investment analysis

Remittance processing

Servicing & restructuring troubled loans

Servicing, monitoring, & maintaining loan assets

Transportation audits

Transaction analysis &

$5M - $10M

Human Capital Domain

Human Capital Domain

This Domain supports training and development services, human capital strategy services, and organizational performance improvement. Services on this Domain aim to support human capital objectives through hiring and talent acquisition, proper background investigations, and career and leadership development. Additionally, this Domain supports career services in employee monetary disbursement management, including those related to payroll, benefits, and retirement management.

Please indicate to what extent your company has performed the following

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Background investigations

Compensation & Benefits

Career development & coaching

Credit history checks

Customized training solutions

Diversity & inclusion

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Employee misconduct remediation

Employee engagement

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Executive leadership programs

Facilitation & organizational data analytics

Human resource transformation

Knowledge & information sharing

Leadership & coaching tasks

Online course development

Organizational performance improvement & knowledge

Payroll

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Performance management

Position classification

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Records disclosure

Retirement

Security clearance processes

Talent management

Temporary help services

Traditional academic coursework

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Workforce analysis, development, &

Workers compensation

Workforce reform tasks

Work schedule & leave administration

Unemployment insurance claims performed as a subcontractor, only refer to the value of the subcontract.

Logistics Domain

Logistics Domain

Services on this Domain include comprehensive logistics solutions, including planning and designing, implementing, or operating systems or facilities for the movement of supplies, equipment, or people by road, air, water, rail, or pipeline.

$5M - $10M

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Analysis & recommendation of support equipment

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Deployment logistics

Disaster management / contingency operations

Distribution & transportation

Industrial relocation / expansion

Infrastructure services (including transportation & delivery)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Integrated Logistics Support (ILS) technical requirement creation

Integrated logistics

ILS risk assessment, schedule creation & performance tracking

Inventory

Life cycle sustainment

Logistical studies & evaluation

Prime (Commercial / Non-Federal)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Logistics design

Logistics operations support &

Logistics optimization

Logistics training services

Rapid development of supplies & equipment through communication & logistics systems

Repair & alteration

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Resource sourcing -global, regional, local, etc.

Security

Supply chain provisioning

Supportability implementation

Test range support

Value chain

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

Management & Advisory Domain

Management and Advisory Domain

This Domain includes a full range of management and consulting services that can improve federal agencies' performances and their endeavors to meet mission goals and provide operating advice and assistance on administrative and management issues.

$5M - $10M

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Prime (Federal Government)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Acquisition & grants

Business case

Business intelligence support

Business process improvement / reengineering

Change

Concept development & requirements

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Configuration Management

Cost / schedule / performance improvement

Cost estimation &

Cost / performance trade-off analysis & studies

Earned Value Management (EVM) analysis

Horizontal protection

Prime (Commercial / Non-Federal)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Information analytics

Integration of support systems

Intelligence analysis

Investigative services

Knowledge management

Long rant planning, futures, & forecasting

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Project / program management

Regulatory compliance support

Requirements management

Risk assessment, mitigation, &

Strategy development, forecasting &

Vulnerability assessment

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

Marketing & Public Relations Domain

Marketing and Public Relations Domain

Services on this Domain can accommodate a wide variety of marketing and public relations services that span advertising, marketing, production, and media services.

$5M - $10M

Prime (Commercial / Non-Federal)

Subcontractor

Advertising

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Archiving

Branding initiatives

Broadcast media

Business & trade shows

Captioning & subtitles

Commercial art/photography

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Computer database creation

Conference planning

Conventions, exhibit installation

Conversion / interpretation

Editing/editorial

Email marketing

Facilitating events

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Film treatment & processing services

Focus groups

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Graphic design, custom & stock artwork

Interactive marketing

Market research

Marketing consulting services

Narration

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Public relations services

Presentation slides

Publication design

Search engine services

Signage systems

Social media campaigns

Sound/audiovisual

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Survey preparation & distribution

Travel support

Typographic layouts

Videoconferencing

Video streaming / webcasting

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

Research & Development Domain

Research and Development Domain

This Domain includes any requirements in support of Research and Development (R&D) activities. R&D activities may be aimed at achieving either specific or general objectives. The term R&D includes basic research, applied research, and experimental development. Services include conducting R&D in the physical, Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Website design &

Writing services

$5M - $10M engineering, and life sciences; nanotechnology; Biotechnology; and social sciences and humanities.

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Cell & tissue culture & engineering

Conceptual design, testing, implementation, & modification of product or process alternatives

Design & specification

Conducting clinical trials to satisfy requirements prior to commercialization

Design & improvement of manufacturing or production technologies, processes, techniques

Design, development, & implementation of new reagents, testing methods, or protocols

Prime (Commercial / Non-Federal)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Development of new experimental therapeutic drugs, compounds, molecules

Development of tools, resources, & procedures relating to advanced biologics, assays, &

Development of new methods of drug delivery

DNA: genomics, gene probes, DNA sequencing, genetic science research

Experimental

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Laboratory & clinical research

Life, physical, social, psychological, or mathematical-science research

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Biotechnology research & process

R&D advanced training

R&D of automated processes or robotics

Protein/peptide sequencing & synthesis

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Research of new applications for existing products

Software development or IT initiatives related to experimental product or process improvements

Special studies &

Technology transfer/insertion, training, & consulting

Testing & evaluation (non-routine)

Regulatory requirements compliance testing

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

Social Services Domain

Social Services Domain

This Domain includes a wide variety of social services requirements. These requirements involve government services provided for the benefit of the community and society, such as education, medical care, and housing services. These public services aim to create more effective organizations, build stronger communities, and promote equality and opportunity.

$5M - $10M

$10M - $25M

>$25M

Prime Prime

(Commercial

(Federal

Government)

(Commercial / Non-

Federal) Subcontractor

(Any)

Experienc

Government)

Prime (Commercial

/ Non- Federal)

Subcontractor (Any)

No ExperiencAddition recovery services

Behavioral health professional services

Beneficiary satisfaction surveys

Disabled veterans driver rehabilitation services

Employee assistance program services

Educational & public health program administration

Government)

Prime (Commercial

/ Non- Federal)

Subcontractor (Any)

No Experienc

Emergency response & social advocacy services

Employee health benefits assessment

Health insurance services

Interpretation services

Mental health provider support

MIPPA improvement assessment

Government)

Prime (Commercial

/ Non- Federal)

Subcontractor (Any)

No Experienc

Outpatient recovery

Pension/insurance administration

Personal and family support

Please indicate the number of contracts aligning to this Domain that your

Government)

Prime (Commercial

/ Non- Federal)

Subcontractor (Any)

No Experienc

Physical/occupational/educational therapy

Psychotherapy

Readjustment services

Government)

Prime (Commercial

/ Non- Federal)

Subcontractor (Any)

No Experienc

Review of internal controls for programs

Settlement services

Separation counseling

Vocational and psychological rehabilitation

$5M - $10M

Technical & Engineering Domain

Technical and Engineering Domain

This Domain includes requirements to provide specific engineering, geoscience, or other technical professional skills - such as those performed by engineers, geologists, geophysicists, and technicians - required to handle specific operating conditions and problems for the benefit of the Government. Work under this Domain typically involves the application of physical laws and principles of engineering in the design, development, and utilization of machines, materials, instruments, processes, and systems; and providing expert advice and assistance on technical functions and issues.

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Advance technology pilot & trials

Alternative energy sources &

Capabilities integration &

Communications

Configuration management

Data analytics, Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Design documentation & technical data

Energy services to include management planning & strategies, audit services, and metering

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Engineering process improvement

Human factors / usability

Independent verification & validation

Integration support

Interoperability

Life cycle management

Modeling & simulation

Prime (Commercial / Non-Federal)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Operation & maintenance or direct support of an existing weapon system or major system

Operational test & evaluation

Optical engineering

Other engineering (aeronautical, astronomical, chemical, civil, electrical, materials, mechanical, etc.)

Quality assurance

Radar engineering

Red teaming & wargaming

Requirements analysis (technical)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Risk management

Scientific (non- R&D) analysis &

Software development (for IT services involving 40 USC § 11103 (a) activities) https://www.law.cornell.edu/uscode/text/40/11103

Please indicate the number of contracts aligning to this Domain that your company has been awarded based on annual expenditure. For experience performed as a subcontractor, only refer to the value of the subcontract.

C5ISR Domain

C5ISR Domain

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Systems engineering (design, integration, analysis, validation etc.)

Technical assessment, data management, &

$5M - $10M

This Domain focuses on Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, and Reconnaissance (C5ISR) mission requirements.

C5ISR organizational and technological capabilities improve situational awareness and enhance command and control strategies within defense and intelligence environments.

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Assured positioning, navigation, & timing capabilities support

C5ISR enterprise

C5ISR prototyping, integrating, &

Command, power, & integration support

Counter-IED & minefield detection

Counterintelligence support

Cyberspace operational support

Cyber & tactical network science

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Detection & neutralization of explosive hazards

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Electro-optical / infrared surveillance

Electronic countermeasures

Information superiority support

Integrated power support servies

Intelligence, information, and electronic warfare

Intelligence analysis, exploitation, & dissemination

Intelligence, surveillance, reconnaissance, & targetting

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Mission command applications

Network visualization

Night vision, electronic, & optical surveillance

Offensive & defensive cyber operations

Power / energy generation &

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Product realization engineering

Signals intelligence

Software development (for IT services involving 40 USC § 11103 (a) activities)

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Standard software framework implementation

Space & terrestrial communications

Tactical & strategic network support

Tactical cyberspace operations

Threat modeling & simulation https://www.law.cornell.edu/uscode/text/40/11103

Concluding Questions

Concluding Questions

Indicate the type of experience your company has in each of the following emerging technologies:

Are there any other services that you would like GSA to consider for the scope of GSA's new Services MAC?

SAT ($250K) - $1M

$1M - $5M

$5M - $10M

Prime (Commercial / Non-Federal)

Subcontractor (Any) No Experience

Artificial Intelligence

Automation Technologies

Distributed Ledger Technology

Edge Computing

Immersive Technology

Quantum Computing

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