47QFHA24R0001_T10_08_DEAMS RFP 2nd Set of Responses to Questions._ Final.pdf

Name:

Question Number

Solicitation Section Page Language Reference Question Text Response

J.27 DEAMS Seed Attachment 1_ PWS Document, and Section 1.6.7 6

Security Requirements

Will the government confirm that bidders may exceed MATOC ceiling direct labor rates for personnel in Tier 3 security investigation positions?

Offeror is free to propose an additional cost for these personnel

PRISM MATOC Solicitation Final V5 M.6.2 Seed Task Orders Utilizing STOOP 118

"e. Contractor Seed Task Order Submission:

1. Provide DEAMS staffing labor mix/level of effort

2. Provide a proposed price or cost to perform the work, including Assumptions/Exceptions or

3. Provide a Voluntary Removal of Fair Opportunity Response"

Can the Government please confirm that the non-price factors that will be evaluated for basis of award for the DEAMS Seed Task Order will be the technical response(s) to the following P&R Pool Factors:

1. Factor 1 Technical Approach submission for Subfactor 2:

Management Approach to Critical P&R Functional Areas;

2. Factor 2 Key Personnel submission for P&R Pool Key Personnel; and

3. Factor 3 Corporate Experience Submission for P&R functional area Functional Financial Management Support.

Will the Government confirm these are the non-price factors that will be evaluated for the DEAMS Seed Task Order basis of award? Correct, plus the addition added to amendment 1.

4 N/A Can the Government please provide the name of the DEAMS Seed Incumbent? Publically available information

5 N/A Can the Government please provide the current total contract value of the DEAMS Seed Contract for the current PoP? Publically available information

DEAMS Seed Attachment 4 Price Template N/A

The DEAMS Seed Attachment 4 Price Template asks for an SOC Number in column O.

The MATOC Price Template lists SOC IDs where the ID is a letter, A - D, corresponding to the Skill Level of a particular labor category.

Please confirm that the SOC ID (letter A - D) from the MATOC Price Template is what should be entered in the Seed Price Template field "SOC Number."

Confirmed

DEAMS Seed Attachment 4 Price Template

N/A

Please confirm that Column L - Quoted Overtime Rate - is an optional field that may be left blank if the offeror is not proposing Overtime, or if all hours will be aligned to the Proposed Hourly Rate (Column H)

Optional

DEAMS Seed Attachment 4 Price Template

N/A

The DEAMS Seed Attachment 4 Price Template provides NTE Travel / ODC amounts. In cell H29 of the Base and Option Year tabs, there is also a cell to input a Material Handling Rate.

Some offerors may apply cost burdens other than Material Handling to Travel. Please confirm that offerors may add additional cells to identify additional cost burden rates that may be applicable to Travel and ODCs per their disclosed practices. In accordance with your approved accounting practices, Confirmed

DEAMS Seed Attachment 1

PWS 5

1.6.6. Type of Contract: The Government will

award a hybrid Firm Fixed Price and Labor Hour contract.

The DEAMS Seed PWS states that the Task Order Contract Type is a hybrid FFP and LH contract.

The MATOC RFP states that only FFP and CPFF tasks are permitted under PRISM, and the DEAMS Seed Attachment 4 Price Template only lists FFP and Cost CLINs.

Please confirm the DEAMS Seed task is a FFP task, and not a hybrid FFP and LH contract.

Corrected

DEAMS Seed Attachment 4 Price Template N/A

The Government has pre-filled some information for CLIN x006 - 5.11 AFAOC DEAMS Surge Support. Please confirm that offerors should use only the information pre-filled in the pricing template for CLIN x006 and that the remaining fields for this CLIN (Functional Role / Position Descrption, IDV Hourly Rate, etc) do not need to be completed.

The surge support amounts are not to be exceeded.

The hours are flexible, but offerors may not charge more than the amounts given. Fixed fee will need to be added

DEAMS Seed Attachment 4 Price Template

CLIN x006 is listed as a Cost Type CLIN for Surge Labor Support with a value pre-populated by the Government. Please confirm that if / when this CLIN is ordered, the contractor will be able to invoice fee or profit. Will update

DEAMS Seed Attachment 1

PWS 8

1.6.11. Key Personnel: Key personnel are personnel

proposed to perform in key positions.

Please confirm that offerors may add additional cells to identify additional cost burden rates that may be applicable to Travel and ODCs per their disclosed practices. See response to #8

DEAMS Seed Attachment 1

PWS

In response to this PWS, the Contractor shall provide a task order proposal including but not limited to the following items:

●Complete (all positions) staffing plan/matrix, to include CLIN level identification (CLIN, labor category, position title, estimated hours, complete performance location, key personnel depiction). The contractor is responsible for identifying additional key positions beyond those identified in paragraph 1.6.11 of the PWS, as applicable to the proposed staffing plan

●Resumes for key personnel (if new) ●Completed pricing template (released with RFQ)

A complete listing of the proposal submission requirements and formatting is located within the DEAMS Evaluation Criteria included within this solicitation.

The items listed above do not align with the evaluation criteria stated in M.6.2 will the Government please review and resolve potential differences?

Resumes for Key personnel will be evaluated IAW Factor c.2 (P&R Pool Key Personnel), pricing will be evaluated under sections e.1 and e.2

DEAMS Seed Attachment 1

PWS 21

5. SPECIFIC TASKS: (Anticipated # of personnel to support all tasks is 150 – 175)

The DEAMS Seed task order provides offerors with a PWS that identifies a range of anticipated personnel to support this task of 150 -

175. Additionally, a range of hours per CLIN / PWS has been provided in DEAMS Seed Exhibit 3, without any specificity as to the labor categories to be used.

This will naturally result in the Government receiving DEAMS task order price proposals that may be vastly different from each other in terms of the "labor solution" informing the proposed price. Under the STOOP procedures, offerors are not permitted to provide an explanation of why their level of effort and skill mix are appropriate for accomplishing the work outlined in the PWS.

The price evaluation criteria states that the Government will review the proposed cost estimates to determine whether the estimated proposed cost elements are realistic for the work to be performed, reflect a clear understanding of the requirements, and are consistent with the unique methods of performance and materials described in the offeror's technical proposal.

However, under the STOOP process, offerors are not permitted to submit a technical approach specific to the DEAMS PWS, and therefore have no opportunity to explain how their proposed hours and skill mix will be used to perform the work. It is unclear how the Government will conduct such an evaluation without an offeror’s explanation of their proposed staffing and price.

Understanding the Government's desire to use the STOOP process for the Seed Task Orders, would the Government please provide hours by labor category for the DEAMS Seed TO, consistent with the information provided for the DRRS and OXD Seed Task Orders?

See amendments

16 PWS 1.6.6 5

The Government will award a hybrid Firm Fixed Price and Labor Hour contract.

Labor hour is not a type of contract called out in the MATOC documentation. Corrected

17 DEAMS PWS 1.6.11.2 10

AFAOC MAJCOM/COCOM SME (MCSME) and agency specific SME

This set of positions is listed in the 1.6.11 "Key Personnel" but is uniquely lacking parenthetic "(key position)" designation. Are these key personnel?

They are KP covered in the PRISM KP Evaluation Criteria

Attachment Seed 4 price template NA

IDV Hourly What should be provided in the IDV rate? Is this the fully burdened rate for the prime and sub if the sub is fulfulling the rate? Updated

OXD Seed Attachment 3 Price Template, DEAMS Attachment 4 Price Template Summary tab

The Offeror shall specify 1880 hours or 1920 hours per year.

In the Summary tabs of both the OXD and DEAMS Seed Attachments (3 and 4 respectively) Price Templates, Offerors are asked to specify 1880 hours or 1920 hours per year for a full-time employee. These hours do not appear to be inclusive of the recently added Juneteenth Federal holiday. Please confirm that Offerors may specify a full-time employee as either 1872 or 1912 hours per year. Holidays not counted

M.3.4 SECTION M

DEFINITIONS 99

6. A request to provide a Price or Cost Proposal within 15 Days for the work included in the STOOP Notice or a Voluntary Removal of Fair Opportunity Response (VRFOR) regarding the STOOP Notice.

a. Task order competition is critical to the success of this MATOC; thus, awardees will only be allowed two (2) VRFORs per calendar year

Please confirm that, for SB Pool awardees, the limit of two VRFORs per calendar year only applies to SB set aside task orders. In other words, a SB Pool awardee choosing not to bid a Full and Open task order does not count against the two VRFORs permitted per year. Counts

H.12. PRIME TO PRIME

PARTNERING 39

Task Order RFP: A Prime Contract Holder is allowed to submit a proposal as a Prime contractor for any individual Task Order RFP but is not allowed to also team, as a Subcontractor, with another Prime Contract Holder who is also submitting a proposal to be the Prime Contractor for the same Task Order RFP. For any individual Task Order RFP, contractors must choose to pursue a Task Order as a Prime Contractor or as a Subcontractor, but not both at the same time!

Please confirm that, if a Prime Contractor chooses to pursue a Task Order as a Subcontractor, doing so does not count as one of the two VRFORs allowed per calendar year. Does not count

22 Attachment 1 PWS, 1.6.4 2-3 of 54

1.6.4. Hours of Operation, first paragraph This section states: "Contractor shall not exceed the monthly allocation of hours, calculated at 8 hours per day times the number of business days/month, without authorization from the COR."

Will the Government confirm Contract Line Item Numbers (CLIN) are Firm-Fixed-Price (FFP) and, therefore, this requirement is not applicable?

All CLINs are FFP except for Surge Support and Travel

Attachment 1 PWS, 1.6.5 /

1.6.14 4 &12-13 of 54

1.6.5 Place of Performance; 1.6.14 Contractor Travel Does the Government intend to require on-site support for Outside the Contiguous United States (OCONUS) locations?

Yes, as required, or remote based on mission requirements and govt approval per the PWS

24 Attachment 1 PWS, 1.6.7 6 of 54

1.6.7 Security Requirements Will the Government confirm that the fifth row in the first table should map to Section 5.7, "DEAMS Compliance and Sustainment," instead of Section 5.8?

Yes, 5.7 requires a security clearance and should have been listed accordingly in the security requirements.

25 Attachment 1 PWS, 1.6.6; 5. 6 and 22 of 54

1.6.6, Type of Contract; 5, Specific Tasks The Government provided an anticipated range of 150-175 personnel associated with the entire scope of the requirements in the Defense Enterprise Accounting and Management System (DEAMS) Performance Work Statement (PWS), Section 5, "Specific Tasks."

However, Section 5 is inclusive of external tasks being funded by multiple other customers.

Will the Government update this range to encompass the externally funded tasks to align with Section 5? It is all encompassing

26 Attachment 1 PWS, 1.6.11 8-9 of 54

1.6.11 Key Personnel There are key positions listed within the DEAMS Task Order (TO) PWS that are not directly mapped based on title and/or description to the key personnel at the Personnel and Readiness Infrastructure Support Management (PRISM) Pool level.

1) Will the key personnel identified in the DEAMS TO be evaluated?

2) Will the Government provide a crosswalk? They are covered

27 Attachment 1 PWS, 1.6.11 8-9 of 54

1.6.11 Key Personnel, key positions table With regard to the table identifying key positions:

1) Will the Government update the position in the second row (5.2) from "Task Leads" to "Task Leads & SMEs," consistent with the personnel listed in Section 1.6.11.2?

2) Will the Government update the position in the second to last row (5.9) from "Task Leads" to "Task Leads & SMEs?"

3) Will the Government clarify which description in Section 1.6.11.2, "PERSONNEL," applies to the: a) DEAMS FMO Business Operations Task Lead; b) "SOC 1 Lead," and c) "AFAOC DEAMS Course Developers?" Updated PWS.

28 Attachment 1 PWS, 1.6.11 8-11 of 54

1.6.11 Key Personnel, key positions table There are numerous mismatches between the "Key Positions" table and the key personnel listed (e.g., the table reflects Section 5.6, "FMO Strategic Communications;" however, the key personnel and PWS section for Functional Management Office [FMO] Strategic Communications is Section 5.7).

Will the Government confirm that it will make the appropriate updates to clarify the links between sections? Corrected

29 Attachment 1 PWS, 16.11.2 10 of 54

1.6.11.2 PERSONNEL,DEAMS FMO Strategic

Communications task lead (key position), Compliance Development and Support

Will the Government confirm that the DEAMS FMO Strategic Communications Task Lead and the Compliance and Development support personnel should be mapped to Sections 5.6 and 5.7, respectively? That is correct

32 Attachment 1 PWS, 5.2.2., b. 24 of 54

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs (CLINs 0003, 0004, 0007, 0008, 0009, and 0010), b.

Certain Major Command (MAJCOM)/Combatant Command (COCOM) Subject Matter Expert (SME) (MCSME) Full-Time Equivalents (FTE) are individually funded. Is the requirement for these to be "individually invoiced and scalable and severable by the government for each location." Will the Government confirm this specific sentence pertains to the separately funded organizations only?

Separately funded CLINS will be individually billed. All positions will be scalable and severable by the government at each location.

33 Attachment 1 PWS, 5.2.2 24 of 54

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs

Will the Government confirm that the inclusion of CLIN 0004 is a typographical error? Corrected CLIN numbering PWS

34 Attachment 1 PWS, 7.11 51 of 54

7.1.1 CONTRACT DELIVERABLE MATRIX In the third row on page 51, Computer Software is aligned with Section

5.7 ("DEAMS Compliance Development and Sustainment"), Section

5.8 ("AFAOC DEAMS Course Developers"), and Section 5.9 ("DEAMS Functional Support – Agile Development Support"). Will the Government confirm computer software products relates to Deployment/Training Support and Air Force Accounting Operations Center (AFAOC) DEAMS Course Developers only?

The contractor may recommend and implement other software products including Robotic process automations, as required in 5.9, or other software tools to improve processes in scope of this TO.

DEAMS Seed Attachment 4, Price Template N/A

DEAMS Seed Attachment 4_Price Template 1) Will the Government provide instructions for Column K, “%Discount?”

2) Will the Government explain the purpose of Columns M and N with respect to references to Occupancy Agreement Space Inventory System (OASIS) and Federal Supply Schedule (FSS)? Updated

DEAMS Seed Attachment 4, Price Template N/A

DEAMS Seed Attachment 4_Price Template The DEAMS Seed TO Pricing Sheet includes an overtime (OT) column; however, it is an FFP order without OT and is not covered by the Services Contract Act (SCA), so personnel will be considered exempt. Accordingly, will the Government remove the OT column from the DEAMS Seed TO Pricing Sheet or otherwise confirm it is not applicable (N/A)?

See question 7. Overtime should not be necessary given the presence of Surge Support CLINs for the same thing

DEAMS Seed Attachment 4, Price Template N/A

DEAMS Seed Attachment 4_Price Template It appears the DEAMS Seed TO Pricing Sheet includes unnecessary columns (e.g., IDV Hourly Rate, OASIS only -Deviation from Category Qualifications, and Quoted Overtime Rate).

Can the offeror adjust the spreadsheet to remove the unnecessary columns?

This has been addressed elsewhere and the templates need to be updated.

DEAMS Seed Attachment 4, Price Template N/A

DEAMS Seed Attachment 4_Price Template The DEAMS Seed TO Pricing Sheet includes columns regarding OASIS. Will the Government confirm these columns should be removed, as the Government has requested PRISM Multiple Award Task Order Contract (MATOC) labor categories and not OASIS labor categories?

This has been addressed elsewhere and the templates need to be updated.

DEAMS Seed Attachment 4, Price Template N/A

DEAMS Seed Attachment 4_Price Template Would the Government consider mapping labor category SOC numbers found in "J9. 47QFHA24R0001_T10_08_PRISM MATOC Exhibit 2_Labor Categories and Definitions" to the PRISM MATOC labor categories per TO, rather than allowing the offeror to propose its own mapping? If the Government knows which labor categories best fit the work, it may be beneficial to ensure all offerors bidding labor categories use the same labor category SOC numbers required for each TO. No

DEAMS Seed Attachment 4, Price Template N/A

DEAMS Seed Attachment 4_Price Template There is not a clear mapping between the labor categories identified in "J9. 47QFHA24R0001_T10_08_PRISM MATOC Exhibit 2_Labor Categories" and "Definitions, J7. 47QFHA24R0001_T10_08_PRISM MATOC Attachment 7_MATOC Labor Rates Ranges.v1, and J3.

47QFHA24R0001_T10_08_PRISM MATOC Attachment 3_Price Labor Rates Template V1."

Will the Government provide the one-to-one mapping or is the offeror provided the flexibility to provide its own mapping?

Provide your own mapping, but it is all covered under the MATOC Labor Rate sheet.

DEAMS Seed Attachment

1_PWS 1

General Please confirm that this Task Order is not intended to replace the 'DEAMS Systems Integrator and Agile Development' contract, and there will continue to be a separate Systems Integrator (SI) as referred to sporadically in the PWS. Some of the current language in the PWS is unclear if the SI and agile development requirements would be the responsibility of the bidder for this TO.

This contract does not replace the 'DEAMS Systems Integrator and Agile Development" contract. The DEAMS SI will continue to be a separate contract.

DEAMS Seed Attachment

1_PWS 1

General PWS 1.4 states the contractor will support a range of task requirements related to the "development, deployment, operations, and sustainment of the DEAMS application, using organizations, and related business processes.” Based on the MDoDS Large pool versus the P&R Large pool, it would appear as if SI scope aligns to the MDoDS Large Pool versus the P&R Large Pool. Could the government clarify if the development, deployment, operations, and sustainment work within the DEAMS Task Order is related to supporting an SI or is the intent that SI scope is included in the DEAMS Task Order?

SI scope is not intended in the DEAMS task order.

The DEAMS TO supports the SI by providing financial management expertise to represent the user community to system development and configuration done by SI agile development teams.

DEAMS Seed Attachment

1_PWS 9

1.6.11.2 PERSONNEL The current key personnel descriptions include highly specialized and restrictive requirements that highly favor incumbent personnel. For example, many of the positions require as many as 10 years of "Air Force financial management policies, processes, and procedures specifically in using the DEAMS application." Would the Government please reconsider these requirements to allow for equivalent or similar DoD and financial system experience? See amendment 1.

DEAMS Seed Attachment

1_PWS 1

General For the DEAMS seed task order: To support a fair and level playing field for pricing and equal access to information, could the government provide the approximate distribution of FTEs between development work and non-development work across the DEAMS task order?

There is no development work in the DEAMS PWS only functional product owner support to agile software development. This effort represents approximately 25-30% of the total FTEs.

DEAMS Seed Attachment

1_PWS 1

General For the DEAMS seed task order: Could the government share who the incumbent contractor is? Publically available information

DEAMS Seed Attachment

1_PWS 2

1.6.4. Hours of Operation Does the incumbent currently have permission to exceed monthly allocation hours? Not without prior authorization from Government

DEAMS Seed Attachment

1_PWS 27 / 34

5.2.4 AFAOC Internal Control Support Team (CLIN

0001) / 5.7 DEAMS Compliance Development and Sustainment (CLINs 0013 & 0014) [CDRL A007] Is the DEAMS internal control evaluation required under CLIN 0001 or

CLINS 0013/14? If under CLIN 0013/14, what, if any, are the control evaluation requirements under CLIN 001?

5.2.4 provides internal control monitoring and testing only for processes under the control of the AFAOC, examples in para f. 5.7 is the overarching internal control program for the DEAMS program and financial audits.

DEAMS Seed Attachment

1_PWS 35

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

Will the Government explain the differences in assessing the current DEAMS control environment under this contract vs. any requirements to assess DEAMS controls under A-123, FIAR, or other internal control assessments? Can the government please describe any unique testing requirements and intersections of these programs?

Testing under 5.7 includes A-123, FIAR as well as FISCAM to support the DEAMS SOC 1 audit and AFS audits.

DEAMS Seed Attachment

1_PWS 35

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

Will the Government confirm that the reference to FISCAM CAPs in letter "h." means external audit findings? How many CAPs are currently documented and how many are required to be created annually (estimated)?

Internal and external audit findings from self assessments and external audits. Currently their are 12 CAPS and created annually is as needed

DEAMS Seed Attachment

1_PWS 35

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

Will the Government please provide how many system change requests occur on a monthly basis? What ticket management software is used to facilitate these requests? See page 35 of the PWS 5.7.1. d.

DEAMS Seed Attachment

1_PWS 35

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

The Government states that the "Contractor shall assess the current DEAMS control environment to provide documentation of DEAMS control design and operating effectiveness." Does this assessment include all business process, IT general controls, and application controls related to DEAMS? Or is this limited to Complementary User Entity Controls for SOC one reports? Based on the SOW standards it is not clear the extent to which the contractor will evaluate controls for

DEAMS.

Scope includes all business process, IT general controls, and application controls related to

DEAMS.

DEAMS Seed Attachment

1_PWS 27 / 35

5.2.4 AFAOC Internal Control Support Team (CLIN

0001) / 5.7 DEAMS Compliance Development and Sustainment (CLINs 0013 & 0014) [CDRL A007] If the contractor is required to evaluate the overall DEAMS internal control program (or portions of it), will the Government please describe:

-The business processes that are in scope and if they are currently in sustainment (able to be assessed)? Please describe the process and the number of controls to be evaluated?

-Will AFAOC evaluate IT controls based on FISCAM, NIST 800-53A, or other methodologies?

-The domains and number of IT General Controls to be tested (e.g., all FISCAM domains (Security Planning, Access Controls, Segregation of Duties, Configuration Management, Contingency Planning)?

-The domains and number of Business Application Level Controls to be tested.

-If testing of design and operational effectiveness is required for all the business process, ITGC, and application controls.

See MDS

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

Does the Government require the contractor to conduct walkthroughs for the IPA related to business processes, internal control, etc.? Does the Government require the vendor to schedule and facilitate the meetings or to conduct them independently?

The contractor is required to conduct walkthroughs for the IPA related to business processes, internal control, etc. with government personnel oversight and not independently.

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

Will the Government further describe "compliance continuity documents"? Are these results from FIAR/A-123 testing, policy documents, etc.? How does the Government currently document its evaluation and results? See MDS

DEAMS Seed Attachment

1_PWS 35

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

Will the Government please specify the number and extent of SOPs, Desktop Guides, technical and functional guides and/or other documentation that will be maintained and published by the contractor? See MDS

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001) Wil the Government please describe how it approves process change recommendations? How many process changes are anticipated to be implemented and how often? What can the contractor expect in regards to the level of effort per process change?

The contractor will recommend process changes to improve efficiency and reduce risks as required throughout the PoP. The government AFAOC leadership will approve recommendations based risk and return.

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

Does the Government have an information system to manage user access policy, procedures, and changes? How are these currently documented and maintained?

Currently maintained in written SoPs on Confluence or SharePoint sites.

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

Does DEAMS currently use role based access control within Oracle ebs?

No, it uses responsibility based access in Oracle eBS.

DEAMS Seed Attachment

1_PWS 27 / 35

5.2.4 AFAOC Internal Control Support Team (CLIN

0001) / 5.7 DEAMS Compliance Development and Sustainment (CLINs 0013 & 0014) [CDRL A007]

Does DEAMS currently use Oracle Governance, Risk and Compliance Manager software? If yes, will the Government please provide a description of how the software is currently designed and deployed?

Support may vary greatly based on the role the contractor will be asked to participate with GRC and additional details are required to establish a basis of estimate. It is unclear the extent of support as written, especially since this is noted as "as required".

Yes, DEAMS program currently utilizes Oracle GRC and seeking to replace with sustainable tools.

Tasks described in 5.7.1 para f.

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

Regarding Segregation of Duties (SoD), will the Government describe if its system enforces SoD or if it is enforced through access approvals and access recertification.

It is enforced through access approvals and access recertification.

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

How often are periodic user provisioning reviews performed? For how many users? Annually and quarterly for privileged users

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001) Does the Government use tools or software to perform user provisioning reviews?

DEAMS program currently uses UiPath tool to provision users and will migrate to an enterprise SailPoint tool.

DEAMS Seed Attachment

1_PWS 27

5.2.4 AFAOC Internal Control Support Team (CLIN

0001)

Please clarify if the evaluation of Complementary User Entity Controls for SOC one reports is performed under CLIN 0001 or under CLIN 0013/14. Will the Government provide a general number of controls that require evaluation?

In 2023 the DEAMS program evaluated 60-70 control activities for the SOC audit.

DEAMS Seed Attachment

1_PWS 27

5.2.5. AFAOC User Communications (CLIN 0001)

[CDRL A013] Will the Government describe the frequency and number of DEAMS publications performed under this contract?

Approximately 50 a month including daily, weekly, monthly and quarterly publications and communications.

DEAMS Seed Attachment

1_PWS 27

5.2.5. AFAOC User Communications (CLIN 0001)

[CDRL A013]

Will the Government describe the tools or software used to produce the DEAMS Customer Satisfaction surveys? Please provide the number of anticipated participants.

Currently completed using MS SharePoint and could include up to 15K DEAMS users.

DEAMS Seed Attachment 1_PWS 33 5.5 DEAMS FMO Business Operations (CLIN

0011)

Will the Government please estimate the estimated number of leadership travel trips that will need to be administered and the 20-30 a year

DEAMS Seed Attachment

1_PWS 33

5.5 DEAMS FMO Business Operations (CLIN

0011)

Will the Government describe the number and scale of events to be planned for FMO/AFAOC? 1-2 a month for 5-50 attendees

DEAMS Seed Attachment

1_PWS 36

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

Will the Government define what types of audit requests the contractor will be responsible for as part of audit liaison activities (e.g., documentation / provided by client requests)? Will the Government define the estimated number of audit requests, responses, findings, and CAPs that the contractor will be responsible for each period of performance? Finally, will the Government define the estimated number of Federal employees that will be required to coordinate with to fulfil these requests?

Averaging 300 PBC requests a year across approx.

12 government offices.

DEAMS Seed Attachment

1_PWS 36

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

For estimating purposes will the Government define:

1. The number of external and internal audits that will need to be responded to on an annual basis? Please also estimate the number of findings.

2. The number of FIAR meetings held on an annual basis?

3. The number of PIAs, BIAs, Risk Assessments that are supported annually?

Supports approximately 5 external audits and 20- 25 findings a year. Approximately 75 FIAR meetings a year. Estimated one PIA, BIA, Risk Assessment supported throughout the year.

DEAMS Seed Attachment

1_PWS 36

5.7 DEAMS Compliance Development and

Sustainment (CLINs 0013 & 0014) [CDRL A007]

Will the Government explain how it currently documents results of control testing activities? What systems are in use?

Controls and test results are currently maintained on MS SharePoint

DEAMS Seed Attachment

1_PWS 23

5.2.1 DEAMS Customer Support Division (CSD)

Subject Matter Expert (SME) (CLIN 0001)

What ticketing management system does the Government currently utilize? ServiceNow incident management

1_PWS 23

5.2.1 DEAMS Customer Support Division (CSD)

Subject Matter Expert (SME) (CLIN 0001)

The Government references the contractor shall support business operations until a permanent solution is deployed. Has the permanent solution been designed and developed? Please clarify when this solution is expected to be rolled out.

This is support as required for software bugs until resolved typically < 1 yr.

DEAMS Seed Attachment

1_PWS 23

5.2.1 DEAMS Customer Support Division (CSD)

Subject Matter Expert (SME) (CLIN 0001)

How often are recurring webinars, residence classes, and user forums held? 2-3 a month

DEAMS Seed Attachment

1_PWS 33

5.6 DEAMS FMO Strategic Communications (CLIN

0012)

Will the Government describe the number of correspondence that are produced weekly under this contract? 4-10 weekly

DEAMS Seed Attachment

1_PWS 45

5.9.8 Technical Advisor

Can the Government outline what it defines as all IPT mission areas? See paragraph 5.9.3

DEAMS Seed Attachment

1_PWS 45

5.9.8 Technical Advisor Can the Government clarify if it uses a specific tool/product (e.g., JIRA) to currently manage and prioritize its backlog? The Atlassian tool suite including JIRA

DEAMS Seed Attachment

1_PWS 46

5.9.8 Technical Advisor

For estimating purposes, will the Government provide examples of the frequency and types of system issues it is currently facing?

Most common issues include invalid data impacting RICE and report reconciliations. Issue of various severity occur 2-3 times a week.

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1_PWS 46

5.9.8 Technical Advisor Will the government provide system architecture design documentation or access to a reading room to review technical specifications, system integration, and other relevant system documentation? See provided MDS

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1_PWS 46

5.10 DEAMS Integration SME (CLIN 0017) The Government references a requirement to assist in the development related to other systems to include AFIPPS and TMS. Can the government provide a comprehensive list of systems, their design and functionalities the contractor shall be required to develop integrations requirements for?

This work is ad hoc based on DAF priorities and emerging requirements.

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1_PWS 47

5.10 DEAMS Integration SME (CLIN 0017) Please provide how often are workshops and information share meetings are held? 2-3 a week

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1_PWS 47

5.10 DEAMS Integration SME (CLIN 0017) Please describe what interface test activities are currently conducted.

Does the Government currently conduct or envision conducting automated testing?

Interface testing is currently completed my manual file drops and automated testing tools will be deployed beginning in 2025.

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1_PWS 47

5.10 DEAMS Integration SME (CLIN 0017) Will the Government outline the specific Agile Software Development products it wants the contractor to review? Epics, features, user stories and test scripts.

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1_PWS 24

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs (CLINs 0003, 0004, 0007, 0008, 0009, and 0010)

How many FTEs does the government envision supporting at each location above the focal point for MAJCOM/COCOM/Space Force Field Command or other agency as identified and directed by the government? Additionally, please clarify if these FTEs expected to also deliver the requirements outlined in 5.2.2? Current requirement is 1 FTE per location

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1_PWS 22

Section 5.2 e Does the government already have a checklist of applicable laws, regulations and policies against which it checks compliance? Yes.

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1_PWS 24

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs (CLINs 0003, 0004, 0007, 0008, 0009, and 0010)

Is virtual/on-site at contractor discretion or do both need to be supported? What is the current frequency of ad hoc training or OJT?

How is training completion currently tracked? Does the Government manage an LMS?

Required onsite with waiver from government for virtual. Training under this paragraph is daily over-the-shoulder and OJT with Airmen or civilians in the field.

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1_PWS 25

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs (CLINs 0003, 0004, 0007, 0008, 0009, and 0010)

Does gov’t provide telecom/VTC platform? Is all support CONUS or do other time zones need to be provided training? Yes govt provide telecom/VTC platform and training is required for OCONUS time zones.

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1_PWS 25

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs (CLINs 0003, 0004, 0007, 0008, 0009, and 0010)

Please clarify the frequency of training assessment visits and if they cyclical or based on developing new training/requirements? What deliverables are expected associated with this requirement?

Both regular and new system functionality.

Training materials as required and trip report detailing number of personnel trained and training accomplished.

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1_PWS 25

Section 5.2.3 b Will the government provide a list of all existing interfaces managed? See MDS

1_PWS 25

5.2.2 AFAOC MAJCOM/COCOM SME (MCSME)

and agency specific SMEs (CLINs 0003, 0004, 0007, 0008, 0009, and 0010)

What is the current frequency of software updates or process changes?

How many stakeholders require communications? Are these stakeholders across commands? What communication channels are currently used?

As frequently as weekly, communicated thru email, SharePoint, and teleconference. See PWS 5.2.2.d

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1_PWS 28

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #b

With respect to the continuous onsite presence of the SME, could the government explain the duration it anticipates the SME must be on-site for delivery of site-specific training and user assistance, i.e., for the period of time required to deliver training plus two (2) weeks?

Min 30 days could be longer depending on size of organization and complexity of training and courses needed to be taught.

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1_PWS 28

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #b

With respect to providing site-specific training, could the government provide insight into what site-specific training may entail in terms of training topical information, i.e., is it tied to specific business processes?

Could the government elaborate on the specific topical information to be covered in training for each site and the anticipated frequency of training needed each year? This will support estimating the level of effort for supporting this requirement.

Yes it is tied to specific business processes. At min we provide monthly or as needed. Please refer to PWS 5.3 pg. 31 & 54

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1_PWS 28

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #c

Could the government elaborate on its expectations of contractors in providing formal training event events?

Knowledgeable and skills in Accounting & DEAMS to train new users. Refer to PWS 5.3.b-d

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1_PWS 28

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #c

5.3.1 Deployment Training (CLIN 0002), Bullet #c

Could the government provide the number of users by training topical area, i.e., vendor invoice processing, project cost accounting, construction work in process (CWIP), accounting, etc., and site-specific location to enable bidders to anticipate training course volume and training delivery counts?

Varies on size of organization and complexity of training. Air Force & Space Force wide we have at least 5000 new users to DEAMS for initial user training plus any additional users that may be added for new DEAMS processes.

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1_PWS 28

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #d

Could the government elaborate on any tools that must be used in maintaining and sharing checklists, SOPs, and job aids for each site, i.e., SharePoint site? See CDRL A003

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1_PWS 29

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #f

Will deploying/implementing site management participate in training and support answering questions from attendees of training that pertain to site-specific policies and procedures? Yes

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1_PWS 29

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #h, 4th Sub-bullet

Could the government elaborate on the composition and type of content to be created/maintained in the Information Technology Deployment checklist for each site?

See CDRL A002 deployment integrated master schedule

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1_PWS 29

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], Bullet #h, 5th Sub-bullet

Could the government elaborate on the type of content published in the Time Compliance Network Orders (TCNO) / Maintenance Tasking Orders (MTO)?

TCNO/MTO contain Air Force wide network and standard desktop updates and changes that must be reviewed for impacts to DEAMS application

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1_PWS 29

5.3 Deployment/Training Support (CLIN 0002)

[CDRL A002/A003/A004], 3rd Bullet from bottom of page 29

Could the government elaborate on the Labor Relations Officer (LRO) Notice requirement, including the information to be provided by the contractor in creating/updating it?

Requirement to LRO for notice to use DEAMS application. Title 5 of the United States Code, Section 7113, requires the Air Force to consult with labor organizations afforded National Consultation Rights (NCR) and provide reasonable notice of any substantive change in conditions of employment proposed by Headquarters United States Air Force (HQ USAF) that are applicable to field activities.

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1_PWS 30

5.3.1 Deployment Training (CLIN 0002), Bullet #d Could the government advise what if any tools are used in conducting post training student surveys? Mandated to use DOD MyLearning

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1_PWS 30

5.3.1 Deployment Training (CLIN 0002), Bullet #h

Should the successful contractor expect to engage with an USAF lead/team in publishing WBT courses and to what extent, i.e., approving content developed by contractor, converting content into WBT, etc.? Yes

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1_PWS 30

5.3.1 Deployment Training (CLIN 0002), Bullet #i Should the successful contractor expect to be granted access to the USAF-owned technologies for use in authoring programs, audio, graphics, video, and animation, such as those mentioned? Yes

1_PWS 31

5.3.1 Deployment Training (CLIN 0002), Bullet #l Could the government elaborate on the extent of the current library of DEAMS training materials and the state of it, i.e., final and reflecting current release of system, draft, out of date, etc.?

Current and living documents. New ones are created as new processes are added. See CDRL A003

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1_PWS 37

5.8 AFAOC DEAMS Course Developers (CLIN

0015), Bullet #h

Could the government elaborate on the expectations of the successful contractor for this requirement? Please confirm that the Government operate and maintains the Adobe Captivate application and will provide the contractor with access?

Yes it is tied to specific business processes. At min we provide monthly or as needed. Please refer to PWS 5.3 pg. 31 & 54

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1_PWS 37

5.8 AFAOC DEAMS Course Developers (CLIN

0015), Bullet #l

Are the professional career development courses for DEAMS in addition to the training on how to use DEAMS for users at each site location?

Professional Development Course may include DEAMS functionality and DEAMS user training.

Requirement is only specific to DEAMS content.

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1_PWS 38

5.9 DEAMS Functional Support - Agile

Development Support (CLIN 0016) [CDRL A009], Bullet #b

Could the government share insight on upcoming DEAMS releases in terms of the functionality to be deployed and release schedule? Provided as part of industry day

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1_PWS 38

5.9 DEAMS Functional Support - Agile

Development Support (CLIN 0016) [CDRL A009], Bullet #c

Could the government share metrics over the current backlog of stories for DEAMS, including counts of enhancements versus defects/bugs and an estimate of story points for both?

Government prioritizes bugs/stories for sprint consideration. During PI planning story points are estimated and capacity is calculated for determination of what will be included in sprint.

Contractor is expected to support government by ensuring user story and acceptance criteria is thoroughly captured

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1_PWS 38

5.9 DEAMS Functional Support - Agile

Development Support (CLIN 0016) [CDRL A009], Bullet #d

Could the government share the current set of DEAMS requirements, including prioritization?

The current DEAMS priorities are Treasury Disbursing Office (TDO), G-Invoicing, Reporting, and Procure to Pay Handshakes.

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1_PWS 42

5.9.6 Reports and Analysis, Bullet #b Could the government advise as to the number of Team Backlogs currently in operation and if that count is expected to increase or decrease over the period of performance and to what extent it would increase/decrease and approximately when?

There are currently 6 scrum teams working functional requirements and that is expected to increase to 8.

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1_PWS 43

5.9.6 Reports and Analysis, Bullet #c

Could the government elaborate on the nature and extent of tickets likely to be assigned to the contractor related to 5.9.6 Reports and Analysis?

The assigned tickets will typically be requests to fill a reporting need in Oracle Discoverer or OBIEE, through the creation of a new report or modification to an existing report.

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1_PWS 43

5.9.6 Reports and Analysis, Bullet #d Could the government elaborate on the nature and extent of program reports and query requirements related to 5.9.6 Reports and Analysis?

What tools if any are available to the successful contractor in generating program reports? May the contractor assume all requirements will be documented as user stories and that will be the basis for querying requirements documentation?

The tools currently available to generate program reports are Oracle Discoverer, OBIEE, and APEX.

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1_PWS 43

5.9.6 Reports and Analysis, Bullet #e Could the government advise how many solution development working groups are active, the frequency of meetings, and its expectation over the period of performance of whether this will increase/decrease with respect to 5.9.6 Reports and Analysis?

The solution development working groups are incorporated into the Agile ceremonies described in 5.9.6.b.

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1_PWS 43

5.9.6 Reports and Analysis, Bullet #l

Could the government elaborate on the responsibility of the successful contractor in providing technical support for Oracle Discoverer, Oracle BI, and Oracle EBS core and custom reports, i.e., is the role to serve as a liaison between USAF functional users and the reports development teams? Could the government elaborate on the access the successful contractor would have to the reports development teams?

The contractor will address DEAMS reporting program requirements while also incorporating the needs of the functional user community. The contractor will be responsible for creating/modifying reports (5.9.6.m), but will also be embedded with an Agile development team to address foundational changes required to the reporting tools.

1_PWS 43

5.9.6 Reports and Analysis, Bullet #m

Could the government advise on the volume and frequency of ad hoc reports it anticipates? Could it elaborate on what types of investigations ad hoc reports would support? Could it advise what types of compliance requirements it anticipates ad hoc report supporting?

The current volume of ad hoc reporting needs is low, however it can fluctuate based on initiatives (e.g. mandates to track new data elements, upgrades to reporting tools, etc.). Ad hoc reports may need to be generated to investigate data anomalies or cross-validate certain data elements.

An example of compliance reports required are those to track report changes within our reporting tools.

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1_PWS 44

5.9.7 Data Management Support, Bullet #b Could the government advise as to the number of Team Backlogs currently in operation and if that count is expected to increase or decrease over the period of performance and to what extent it would increase/decrease and approximately when? This will aid in estimating the level of effort.

There are currently 6 scrum teams working functional requirements and that is expected to increase to 8.

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1_PWS 44

5.9.7 Data Management Support, Bullet #c Could the government elaborate on the nature and extent of tickets likely to be assigned to the contractor related to 5.9.7 Data Management Support?

Tickets often assigned to the Data Management Support team will be related to civilian pay, DIMES, and GL/SLA postings.

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1_PWS 44

5.9.7 Data Management Support, Bullet #e Could the government advise how many solution development working groups are active, the frequency of meetings, and its expectation over the period of performance of whether this will increase/decrease with respect to 5.9.7 Data Management Support?

The solution development working groups are incorporated into the Agile ceremonies described in 5.9.7.b.

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1_PWS 45

5.9.7 Data Management Support, Bullet #j What tools will the government make available to contractors to support reports and queries over legacy accounting systems to enable capture and analysis of legacy data?

The contractor will have access to standard DAF data tools like CRIS or ADVANA.

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1_PWS 45

5.9.7 Data Management Support, Bullet #l Could the government advise as to the nature and volume of legacy data that is in scope for 5.9.7 Data Management Support?

Approximately $165B of annual execution remains in DAF legacy systems.

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1_PWS 45

5.9.7 Data Management Support, Bullet #m Could the government advise as to the volume of legacy accounting data sources to be engaged in data conversions? Could the government advise as to the state of the legacy accounting data to be converted, i.e., have business process owners identified the data to be converted, has any effort to ready the data for conversion been undertaken, is there insight as to the condition of the data in terms of population completeness, accuracy, validity, and timing? Has the government determined what if any of the data must be cleaned and/or enriched prior to data conversion?

This work has not started yet and is expected to be completed under this TO.

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1_PWS 45

5.9.7 Data Management Support, Bullet #n What data conversion tools will be made available to the successful contractor to enable automation of data conversions, to include extract, transform, and load (ETL) routines?

The contractor will recommend tools as a part of this TO.

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1_PWS 45

5.9.7 Data Management Support, Bullet #r Has the government established a data conversion strategy and timeline for the legacy accounting data? Has the government established conversion plans for each legacy accounting data population to be converted? If yes, please share these or data pertinent to them to enable an understanding of the government's intended timeline and to enable estimation of the level of effort.

This work has not started yet and is expected to be completed…