T_10_-_47PF0019R0135.pdf

47PF0019R0135, Northern Minnesota CFM Services Consolidated Facilities Management Services

GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA

REQUEST FOR PROPOSAL

Request for Proposal (RFP)

U.S. GENERAL SERVICES

ADMINISTRATION

GREAT LAKES REGION

PUBLIC BUILDINGS SERVICE

Acquisition Management Division 230 S. Dearborn, Suite 3500

Chicago, IL 60604

PROJECT:

Consolidated Facilitates Management Services

Location 1

Grand Portage Land Port of Entry Complex

9403 E. Hwy 61 Grand Portage, MN 55605

Location 2 International Falls Land Port of Entry Complex 2 Second Avenue International Falls, MN 56649

Location 3 Baudette Land Port of Entry Complex Highway 72 and International Bridge Baudette, MN 56623

Location 4 Warroad Land Port of Entry Complex 41781 State Hwy 313 Warroad, MN 56763

Location 5 Bemidji Federal Building 522 Minnesota Avenue Bemidji, MN 56601

Period of Performance:

Base: 05/01/2020 – 04/30/2021 Option Year 1: 05/01/2021 – 04/30/2022 Option Year 2: 05/01/2022 – 04/30/2023 Option Year 3: 05/01/2023 – 04/30/2024 Option Year 4: 05/01/2024 – 04/30/2025 Option Year 5: 05/01/2025 – 04/30/2026 Option Year 6: 05/01/2026 – 04/30/2027 Option Year 7: 05/01/2027 – 04/30/2028 Option Year 8: 05/01/2028 – 04/30/2029 Option Year 9: 05/01/2029 – 04/30/2030

SOLICITATION NO: 47PF0019R0135

ISSUE DATE: October 16, 2019

CLOSING DATE & TIME: November 18, 2019 5:00 pm Central Standard Time.

CONTRACT NO:

DATE OF AWARD:

ISSUED BY:

U.S. General Services Administration Great Lakes Region Public Buildings Service Acquisition Management Division 230 S. Dearborn, Suite 3500 Chicago, IL 60604

GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA GSA

ATTENTION OFFERORS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract.

Please note that it is not inclusive - you are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions, and clauses.

SOLICITATION NO. 47PF0019R0135

GENERAL SERVICES ADMINISTRATION’S MISSION

To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.

“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must “ are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.

SOLICITATION ISSUED ELECTRONICALLY

This solicitation is being issued electronically as of the solicitation “Date Issued” in block 5 of the Standard Form 33 – SOLICITATION, OFFER AND AWARD. The offeror shall not alter the solicitation or any component thereof (i.e. drawings, etc.). The Government’s version of the solicitation and accompanying components take precedence if a discrepancy arises between the version issued by the Government and the signed documents submitted by the offeror.

INFORMATION COLLECTION REQUIREMENTS

The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

SYSTEM FOR AWARD MANAGEMENT (SAM)

All contractors must be active in the System for Award Management (SAM), https://beta.sam.gov/ prior to submission of offers to be considered for award.

AFFIRMATIVE PROCUREMENT PROGRAM (APP)

GSA has implemented an Affirmative Procurement Program intended to maximize the use of recovered materials, environmentally preferable, and bio-based products. Offerors should familiarize themselves with the requirements for using and reporting on the use of such materials in performance under any resultant contract.

FAR 23.7 requires consideration of environmental factors when purchasing products and services. FAR

4.303 and FAR 52.204-4 require double sided printing on recycled paper for all reports required by this contract. FAR 52.223-10 encourages vendors to practice waste reduction.

SAFEGUARDING DOCUMENTS

Associated plans, drawings, or specifications provided under this solicitation are intended for use by prospective bidders/offerors (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/offerors to exercise reasonable care when handling documents relating to building drawings/plans, security equipment, security equipment installations, and contract guard service, to include:

1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information;

2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information;

3) Upon award and completion of any appeals process, unsuccessful bidders/offerors making every reasonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and

4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.

PERFORMANCE BASED SPECIFICATIONS

Note that the service specifications included in this solicitation are performance-based specifications.

These specifications express the Government’s requirements in the form of minimum quality standards.

Work schedule, frequencies, resources utilized, and methods of performance are to be determined by offerors.

COLLECTIVE BARGAINING AGREEMENT

The current union agreement in effect for the Elevator Services requirement expires in 2022. Perspective offerors should take this into consideration in preparing their offers.

CURRENT CONTRACTOR AND CURRENT CONTRACT PRICE

The current contractor is H&S Universal, LLC located in Columbia, MD. The current monthly price for Locations 1-4 is $62,016.50. Location 5, the Bemidji Federal Building is currently under a separate contract with Tigua Enterprises located in El Paso, TX. The current monthly price for the Bemidji Federal Building is $25,159.99. Although this solicitation is for services basically the same as the current contracts Scope of Work, it should be reviewed carefully before submitting a bid.

NOTICE CONCERNING COMPLETION OF SOLICITATIONS

Offerors are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information. Verify calculations before signing your bid.

Offerors shall submit with their offer the following documents:

• 552.204-70 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Section I)

• FAR 52.204-8 Offeror Representations and Certifications (Section K)

• 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment (Section K)

• FAR 52.209-7 Information Regarding Responsibility Matters (Included in GSA Form 3501 and

3502 Solicitation Provisions)

• GSA Form 527 – Contractor’s Qualification and Financial Information

• Standard Form 24 – Bid Guarantee

• Standard Form 33 – Solicitation, Offer, and Award

• Section B – Supplies or Services and Prices Offer

• Offeror’s Checklist (See Section L)

• Management Plan (See Section L)

• Quality Control Plan (See Section C and Section L)

• Work and Staffing Plan (See Section L)

• Service Call (NCMMS) Plan (See Section L)

• Past Performance References (See Section L, Attachment A)

• Cost Proposal Worksheets (See Attachments)

BOND REQUIREMENTS

BID GUARANTEE AND BOND ARE REQUIRED

If a bid guarantee is required to be submitted with your offer, any contract awarded will require a performance bond as specified in this solicitation. Offerors who utilize individual sureties should note (1) the requirement for a certified, audited, financial statement for each person acting as an individual surety

(see Section L, clause entitled FAR 52.228-1 Bid Guarantee) and (2) the requirements of the clause entitled FAR 52.228-11 Pledge of Assets in Section I.

If bonds are required, also note the requirements of the various bid guarantee and bond clauses in Section I. For example, a new performance bond is required if a contract option for an additional performance period is exercised.

SITE VISIT

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

CONTRACTOR DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER.

Enter your DUNS number in Block 15A on the first page of this solicitation. If you do not know or do not have a DUNS number please contact Dun and Bradstreet directly to obtain one. A DUNS number will be provided immediately by telephone at no charge to you. For information on obtaining a DUNS number, you should call Dun and Bradstreet at 1-866-705-5711. Be prepared to provide the following information:

(1) Company name, (2) Company address, (3) Company telephone number, (4) Line of business, (5) Chief executive officer/key manager, (6) Date the company was started, (7) Number of people employed by the company, (8) Company affiliation.

EXERCISING OPTIONS AND MULTIPLE AWARD CONTRACTS

If this is a multiple award contract with optional performance periods, please note that the successful awardee will be required to re-certify size status prior to the option being exercised.

FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS

If this is a multiyear service contract or a service contract that may exceed a year in length if options are exercised, offerors should note the price adjustment provisions in Section I of this solicitation.

FREEDOM OF INFORMATION ACT (FOIA) REQUESTS

It is not necessary to reference the FOIA when requesting procurement history, such as the name of the current contractor, contract amount, contract copies, or abstracts of bids. For this information, you may contact the point of contact shown in Block 10 on the first page of the solicitation.

USE OF EXPRESS PACKAGE CARRIERS

Because of increased security standards and building renovations, “next-day” express package carriers may experience delays in making deliveries within the Chicago Loop Federal Center. Offerors should take this fact into consideration when determining when to submit their offers.

SOLICITATION COPIES

Note that Block 9 on the first page of the solicitation specifies the number of copies of the offer that must be returned by offerors.

Do not include any allowance for any contingency to cover increased cost for which adjustments are provided for under the Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multi-year Contract) contained in the CONTRACT CLAUSES section of this contract.

Reimbursement for emergency call-back, overtime, and additional services will only be computed for the man hours performed at the work site.

PRICING OF OPTIONS

Offerors shall price the initial One (1) Year period and the option requirements for the Four (4) AND Nine

(9) – 1 Year Options by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial 1 year period of performance will apply all option periods. The minimum wage rates and fringe benefits applicable to the initial 1 year period of performance are outlined on the wage rate sheet.

PROMPT PAYMENT DISCOUNT

Block 13 on the first page of the solicitation and possibly the solicitation pricing page(s), is to be used to offer prompt payment discounts. Payment terms are set forth in the Prompt Payment clause in this solicitation. Offerors are cautioned against inserting any statement that indicates that payment is due sooner that the time stipulated in the Prompt Payment clause. EXAMPLE: Inserting "Net 20" may cause the offer to be rejected as unacceptable, because the entry would be contrary to the 30-day payment terms specified in the Prompt Payment clause.

OPTION TO EXTEND SERVICES

Offerors should note that Section I of this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.

QUALITY CONTROL PLAN (QCP)

The contracting Officer (CO) must accept a completed Quality Control Plan (QCP) prior to award of a contract. The QCP will be specific to the contract specification and location(s) in accordance with the provisions and requirements of the solicitation.

NOTICE TO PROCEED (NTP)

Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that approved clearances for proposed employees have been received and approved.

AVAILABILITY OF FUNDS

Funds are not presently available for award. The Government's obligation under this contract is contingent upon the availability of appropriated funds. No legal liability on the part of the Government may arise until funds are made available to the Contracting Officer.

PROJECT LABOR AGREEMENT

Offerors may submit a price proposal subject to the PLA requirements set forth in this solicitation (a PLA proposal), a price proposal not subject to the PLA requirements set forth in this solicitation, or both.

Any price proposal submitted shall clearly identify whether it is subject to such PLA requirements.

PRE-BID/PRE-PROPOSAL CONFERENCE

A pre-bid/pre-proposal meeting has been scheduled for this solicitation. Please see the Pre-proposal Conference Notice on the next page for details.

To request a reasonable accommodation due to a disability, please contact Ann Bonis at ann.bonis@gsa.gov by 12:00 pm, CST Wednesday October 23, 2019.

PRE- AND POST-AWARD DEBRIEFINGS

The General Services Administration’s hours of operation are 8 a.m. to 4:30 p.m. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day.

mailto:ann.bonis@gsa.gov

PRE-PROPOSAL CONFERENCE NOTICE

ATTENDENCE FORM

SOLICITATION #: 47PF0019R0135

Consolidated Facilities Management

Northern Minnesota

A pre-proposal conference is scheduled at the time and place set forth below. All prospective offerors are encouraged to attend. Please complete and return this form via email to Contract Specialist Ann Bonis at ann.bonis@gsa.gov, NO LATER THAN October 23, 2019, 12:00 pm Central Standard Time. A Site Visit will be held as part of the pre-proposal conference.

PLEASE NOTE: This preproposal conference/site visit will take place over multiple days due to the multiple, and geographically separated locations. The Government will NOT be providing transportation between locations. Offerors will be required to provide a Government Issued ID and sign in at facility entrance at each location. Offerors must be escorted at all times.

TIME/DATE: 10/29/2019 – 10/31/2019

PRE-PROPOSAL SCHEDULE:

Tuesday October 29, 2019

Offerors will arrive to Location 1: Grand Portage Land Port of Entry Complex 9403 E. Hwy 61Grand Portage, MN 55605 NO LATER THAN 2:00 PM CST.

Wednesday October 30, 2019

Wednesday will cover TWO locations.

Offerors will arrive to Location 2: International Falls Land Port of Entry Complex 2 Second Avenue International Falls, MN 56649 NO LATER THAN 12:00 PM CST.

Offerors will arrive to Location 3: Baudette Land Port of Entry Complex Highway 72 and International Bridge Baudette, MN 56623 NO LATER THAN 3:30 PM CST.

Thursday October 31, 2019

Thursday will cover TWO locations

Offerors will arrive to Location 4: Warroad Land Port of Entry Complex 41781 State Hwy 313 Warroad, MN 56763 NO LATER THAN 8:30 AM CST.

Offerors will arrive at Location 5: Bemidji Federal Building 522 Minnesota Avenue Bemidji, MN 56601 NO

LATER THAN 2:30 PM CST.

mailto:ann.bonis@gsa.gov

[ ] I plan to attend the conference.

Number of attendees: _____________.

[ ] I do not plan on attending the conference.

In case of last minute changes, please be sure to include a phone number:

Name: ___________________________________________

Company: ___________________________________________

Phone: ___________________________________________

TABLE OF CONTENTS

...................................................................................................................... 3 SOLICITATION NO. 47PF0019R0135

SECTION A - SOLICITATION

A.1. STANDARD FORMS

SECTION B - SERVICES, ORDERING AND PRICES

B.0. DESCRIPTION OF SERVICES (FACILITIES MANAGEMENT)

B.0.1 Offer for Standard Services – 5 Year Offer B.0.2 Offer for Above Standard Services – 5 Year Offer B.0.1 Offer for Standard Services – 10 Year Offer B.0.2 Offer for Above Standard Services – 10 Year Offer

B.1. DESCRIPTION OF SERVICES (OPERATIONS & MAINTENANCE)

B.1.0. Offer for Standard Services – 5 Year Offer B.1.1 Offer for Above Standard Services – 5 Year Offer B.1.0. Offer for Standard Services – 10 Year Offer B.1.1 Offer for Above Standard Services – 10 Year Offer

B.2. DESCRIPTION OF SERVICES (CUSTODIAL)

B.2.0 Offer for Standard Services – 5 Year Offer B.2.1. Offer for Above Standard Services – 5 Year Offer B.2.0 Offer for Standard Services – 10 Year Offer B.2.1. Offer for Above Standard Services – 10 Year Offer

B.3. DESCRIPTION OF SERVICES (ELEVATOR)

B.3.0 Offer for Standard Services – 5 Year Offer B.3.1. Offer for Above Standard Services – 5 Year Offer B.3.0 Offer for Standard Services – 10 Year Offer B.3.1. Offer for Above Standard Services – 10 Year Offer

SECTION C - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

C.0. FACILITIES MANAGEMENT SCOPE OF WORK

C.0.1 SCOPE OF WORK

C.0.1.2 THE CONTRACTOR SHALL

C.0.1.3 MINIMUM LEVEL OF WORK

C.0.2. FACILITIES MANAGEMENT DEFINITIONS

C.0.2.1 Acceptance C.0.2.2 Approval C.0.2.3 Building C.0.2.4 Computerized Maintenance Management System (CMMS) C.0.2.5 Contracting Officer (CO) C.0.2.6 Contracting Officer's Representative (COR) C.0.2.7 Contractor C.0.2.8 Delegated On-site Authority C.0.2.9 Emergency C.0.2.10 Facilities Management C.0.2.11 Federal Holidays – (F.4 Recognized Holidays) C.0.2.12 Modification of Contract C.0.2.13 Negligence C.0.2.14 Performance Based Service Contracting C.0.2.15 Quality Assurance Surveillance Plan (QASP) C.0.2.16 Quality Control Program (QCP) C.0.2.17 Standard Services C.0.2.18 Stewardship

C.0.3 QUALITY CONTROL PLAN (QCP)

C.0.3.1 QUALITY CONTROL PLAN (QCP)

C.0.4 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE PROGRAM

C.0.4.1 Contract Performance C.0.4.2 Methods C.0.4.3 Cooperation – Inspections C.0.4.4 Contractor Performance Assessment Reporting System (CPARS) C.0.4.5 Performance Review Meetings

C.0.5 GREEN PURCHASE REPORTS

C.0.6 CONTRACTOR SUBMITTALS/DELIVERABLES CHART

C.1.0. OPERATIONS AND MAINTENANCE SCOPE OF WORK

C.1.1. CONTRACTOR RESPONSIBILITY FOR EQUIPMENT AND SYSTEMS

C.1.1.1 The Contractor Shall C.1.1.2 Excluded from this scope are

C.1.2. OPERATIONS AND MAINTENANCE DEFINITIONS

C.1.2.1 Acceptance C.1.2.2 Acts of God C.1.2.3 Additional Services C.1.2.4 Advanced Meters C.1.2.5 Advanced Metering Systems C.1.2.6 Approval C.1.2.7 Architectural and Structural C.1.2.8 Basic Services C.1.2.9 Building Automation System (BAS) C.1.2.10 GSALink C.1.2.11 Building Operating Plan C.1.2.12 Commissioning C.1.2.13 Ongoing Commissioning C.1.2.14 Computerized Maintenance Management System (CMMS) C.1.2.15 Consumable Parts C.1.2.16 Contracting Officer (CO) C.1.2.17 Contracting Officer's Representative (COR) or Designee C.1.2.18 Contractor C.1.2.19 Contractor’s Other Than Normal Working/Duty Hours C.1.2.20 Controls and Control System C.1.2.21 Defective Service C.1.2.22 Emergency C.1.2.23 Emergency Callback C.1.2.24 Environmentally Sustainable C.1.2.25 Existing Deficiency List Report C.1.2.26 Exterior C.1.2.27 Federal Holidays C.1.2.28 Federal Executive Holidays, Unanticipated C.1.2.29 Fire Protection and Life Safety Systems C.1.2.30 Government-furnished Equipment (GFE) C.1.2.31 Guiding Principles for Sustainable Existing Buildings C.1.2.32 GSA Green Purchasing Program (GPP) C.1.2.33 Indefinite Quantity C.1.2.34 Maintenance Repair C.1.2.35 Miscellaneous Work C.1.2.36 Modification of Contract C.1.2.37 Negligence C.1.2.38 Non-Reimbursable Repair C.1.2.39 Normal Building Operating Hours C.1.2.40 Normal Working Hours C.1.2.41 Occupant Emergency Plan (OEP)

C.1.2.42 Open Systems C.1.2.43 Operations C.1.2.44 Performance Based Service Contracting C.1.2.45 Performance Work Statement (PWS) C.1.2.46 Predictive Maintenance C.1.2.47 Preventive Maintenance (Scheduled and Unscheduled) C.1.2.48 Product Preference (See Exhibit 1.4) C.1.2.49 Quality Assurance Surveillance Plan (QASP) C.1.2.50 Quality Control Program (QCP) – (C.1.8.6 Quality Control Plan (QCP)) C.1.2.51 Repair C.1.2.52 Reimbursable Repair C.1.2.53 Sequence of Operations C.1.2.54 Service Request C.1.2.55 Standard Services C.1.2.56 Stewardship C.1.2.57 Delegated On-site Authority C.1.2.58 Tour C.1.2.59 Vertical Transportation Systems C.1.2.60 Watch C.1.2.61 Software Upgrade C.1.2.62 Software Update

C.1.3. REFERENCES

C.1.4. EXISTING DEFICIENCY INSPECTION/INITIAL DEFICIENCY LIST

C.1.4.1 Initial Inspection C.1.4.2 Initial Deficiency List C.1.4.3 Adjustments and Corrections

C.1.5. STARTUP PHASE/TRANSITION PHASE

C.1.5.1 Startup Phase – RESERVED C.1.5.2 Startup Phase Schedule – RESERVED C.1.5.3 Transition Phase Startup

C.1.6. PHASE-OUT TRANSITION PERIOD

C.1.7. DEFICIENCY LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

C.1.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.1.8.1 C.1.8.2 Communication Equipment C.1.8.3 Onsite Records C.1.8.4 Service Request Function C.1.8.5 Use of CMMS C.1.8.5.1 Use of Contractor Owned CMMS - RESERVED C.1.8.5.2 Use of Government Provided CMMS (NCMMS) C.1.8.5.3 NCMMS Start-Up C.1.8.6 Quality Control Program C.1.8.7 Government Quality Assurance Surveillance Program C.1.8.7.1 Contract Performance C.1.8.7.2 Methods C.1.8.7.3 Records and Files - RESERVED C.1.8.7.4 Cooperation – Inspections C.1.8.7.5 Contractor Performance Assessment Reporting System (CPARS)

C.1.9. BUILDING OPERATING PLAN

C.1.9.1 Building Operating Plan C.1.9.2 Components of the Building Operating Plan (BOP)

C.1.10. EQUIPMENT INVENTORY

C.1.11. MONTHLY PROGRESS REPORTS

C.1.12. RESERVED

C.1.13. EQUIPMENT CONDITION ASSESSMENT

C.1.14. RESERVED

C.1.15. REFERENCE LIBRARY

C.1.16. REVIEW OF DESIGN DOCUMENTS

C.1.17. BUILDING MANAGEMENT SUPPORT SERVICES (MISCELLANEOUS AND UTILITY ESCORT HOURS)

C.1.18. INSPECTION ASSISTANCE FOR SPACE BUILD OUTS

C.1.19. EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS

C.1.20. LABELING OF ELECTRICAL CIRCUITS

C.1.21. OPERATIONAL REQUIREMENTS

C.1.21.1 General C.1.21.2 Extended Operating Hours C.1.21.3 Continuity of Operations (COOP) C.1.21.4 Emergency Operations Plan C.1.21.5 Tenant Environment C.1.21.6 Energy and Water Efficiency

C.1.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

C.1.22.1 Control Systems C.1.22.2 Smart Buildings

C.1.23. SERVICE REQUESTS

C.1.23.1 General C.1.23.2 Emergency Service Request C.1.23.3 Emergency Call Back (after hours) – Location 5 Only C.1.23.4 Urgent Service Request Response - RESERVED C.1.23.5 Routine Service Request

C.1.24. TOURS

C.1.24.1 General C.1.24.2 Operating Logs and Tour Check Sheets C.1.24.3 Tour Frequencies C.1.24.4 Condensate Pans C.1.24.5 Monitoring of Central Plant Equipment C.1.24.6 Boiler Operation

C.1.25. DEMAND RESPONSE PROGRAMS

C.1.26. CURTAILMENT PROGRAM

C.1.27. BAS ALARM RESPONSE

C.1.28. ADVANCED METERING PROGRAM

C.1.28.1 Verification and Calibration

C.1.29. PROTECTION AND DAMAGE

C.1.30. NEGLIGENCE

C.1.31. KEY CONTROL

C.1.32. DISRUPTIVE OR HAZARDOUS TOOLS

C.1.33. SCHEDULED DISRUPTION TO UTILITIES, LIGHTING, FIRE PROTECTION & LIFE SAFETY SYSTEMS, OR SPACE CONDITIONING

C.1.34. PLUMBING SYSTEMS

C.1.34.1 Restrooms C.1.34.2 Irrigation Systems – Locations 4 and 5 Only

C.1.35. MAINTENANCE PROGRAM

C.1.35.1 General C.1.35.2 Maintenance Standard C.1.35.3 Application of Diagnostic Software C.1.35.4 BAS Control Systems C.1.35.5 Smart Building Technology C.1.35.6 Ongoing Commissioning /Re-Tuning - Reserved

C.1.36. WATER TREATMENT

C.1.36.1 General C.1.36.2 Reserved C.1.36.3 Initial Report and Development of Program C.1.36.4 Reserved

C.1.36.5 Corrosion Monitoring C.1.36.6 Periodic Testing

C.1.37. OIL ANALYSIS AND OIL CHANGES

C.1.37.1 Periodic Oil Analysis C.1.37.2 Oil and Refrigerant Additives

C.1.38. LAMPS AND BALLASTS

C.1.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE

C.1.39.1 General C.1.39.2 Maintenance and Repair C.1.39.3 Repair and Replacement Work C.1.39.4 Painting C.1.39.5 Interior Signage and Directories C.1.39.6 Finishes Maintenance C.1.39.7 Historic Building Preservation C.1.39.8 Vertical Transportation and Associated Equipment C.1.39.9 Flag Procedures C.1.39.10 Fine Arts Collection

C.1.40. REPAIRS

C.1.40.1 General C.1.40.2 Non-reimbursable Repairs C.1.40.3 Reimbursable Repairs C.1.40.4 Miscellaneous Work C.1.40.5 Repair Shared Liability Example C.1.40.6 Approval of Work C.1.40.7 Invoicing C.1.40.8 Ordering Repairs from Outside Source C.1.40.9 Force Majeure (Uncontrollable events) C.1.40.10 Warranties C.1.40.11 Quality of Materials and Replacement Parts

C.1.41. SAFETY AND ENVIRONMENTAL MANAGEMENT

C.1.41.1 General C.1.41.2 Scheduling and Recordkeeping C.1.41.3 Refrigerants C.1.41.4 AQMD Operating Permits C.1.41.5 Fuel Storage Tanks C.1.41.6 Solid Waste Audit - Reserved C.1.41.7 Polychlorinated Biphenyl (PCB) Control - Reserved C.1.41.8 Facility Hazards C.1.41.9 Workplace Safety C.1.41.10 Electrical Safety C.1.41.11 Fall Protection C.1.41.12 Powered Platforms C.1.41.13 LockOut/TagOut C.1.41.14 Confined Spaces C.1.41.15 Asbestos Management C.1.41.15.1 Specialized Asbestos, Lead and Mold Services C.1.41.15.1.a Pre-alteration Assessment C.1.41.15.1.b Asbestos and Lead Testing C.1.41.15.1.c Periodic Surveillance C.1.41.15.1.d Vacuuming Debris, OSHA Class IV Work C.1.41.15.1.e Air Sampling for Asbestos and Mold Spores C.1.41.15.1.f Mold and Indoor Air Quality Assessments C.1.41.16 Hazardous Materials C. 1.41.17 Boiler/Pressure Vessel Operation and Inspection Standards C.1.41.18 Labeling and signage

C.1.41.19 Roof Anchorage Points – RESERVED

C.1.42. FIRE PROTECTION AND LIFE SAFETY EQUIPMENT AND SYSTEMS

C.1.42.1 General C.1.42.2 Fire Alarm System Services C.1.42.3 Water-Based Fire Protection Systems C.1.42.4 Fire Doors and Other Opening Protective C.1.42.5 Combination Fire /Smoke Dampers C.1.42.6 Smoke Door Assemblies - RESERVED C.1.42.7 Smoke Dampers C.1.42.8 Portable Fire Extinguishers C.1.42.9 Non-Water-Based Fire Extinguishing Systems - RESERVED C.1.42.10 Smoke Control Systems - RESERVED C.1.42.11 Emergency and Standby Power Systems C.1.42.12 Emergency Lighting Systems and Exit Signage C.1.42.13 Fire Alarm System Central Station Monitoring C.1.42.14 Egress Marking Systems C.1.42.15 Egress Door Openings

C.1.43 MAINTENANCE AND REPAIR OF VERTICAL TRANSPORTATION SYSTEMS - RESERVED

C.1.44 SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

C.1.45. FEDERAL REQUIREMENTS

C.1.46 CONSTRUCTION SERVICES

C.1.47 SUBCONTRACTING

C.2.0 CUSTODIAL SCOPE OF WORK

C.2.1 CUSTODIAL DEFINITIONS

C.2.1.0 General Program C.2.1.0.0 Above Standard Services C.2.1.0.1 Acceptance C.2.1.0.2 Approval C.2.1.0.3 Building C.2.1.0.4 Cleanable Square Feet – (EXHIBIT 2.1) C.2.1.0.5 Cleaning Performance Standard – (C.2.5 Standard Services) C.2.1.0.6 Contracting Officer (CO) C.2.1.0.7 Contracting Officer's Representative (COR) C.2.1.0.8 Contractor C.2.1.0.9 Custodial C.2.1.0.10 Defective Service (Deficiencies) C.2.1.0.11 Emergency C.2.1.0.12 Environmentally Sustainable – (C.2.3 Green Cleaning) C.2.1.0.13 Federal Holidays – (F.4 Recognized Holidays) C.2.1.0.14 Computerized Maintenance Management System (CMMS), National Computerized Maintenance Management System (NCMMS) C.2.1.0.15 Floor Maintenance Services – (C.2.5.1.1 Floor Care) C.2.1.0.16 Guiding Principles for Sustainable Existing Buildings C.2.1.0.17 GSA Green Purchasing Program (GPP) – (C.2.4 Green Purchasing Plan) C.2.1.0.18 Green Cleaning – (C.2.3 Green Cleaning)

C.2.1.0.19 LEED-EB (H.12.6)

C.2.1.0.20 Modification C.2.1.0.21 Negligence C.2.1.0.22 Designated On-site Authority C.2.1.0.23 Ordering Official C.2.1.0.24 Performance Based Service Contracting C.2.1.0.25 Periodic Work C.2.1.0.26 Product Preference – (EXHIBIT 2.6) C.2.1.0.27 Quality Assurance Surveillance Plan (QASP) – (EXHIBIT 2.2) C.2.1.0.28 Quality Control Program (QCP) – (C.2.14 Quality Control Plan (QCP))

C.2.1.0.29 Sanitize C.2.1.0.30 Service Calls – (C.2.7 Service Calls) C.2.1.0.31 Standard Services – (C.2.5 Standard Services) C.2.1.0.32 Stewardship C.2.1.0.33 Storage Space C.2.1.0.34 Contractor Performance Assessment Reporting System (CPARS)

C.2.2 OBJECTIVES AND SCOPE

C.2.2.0 The Contractor Shall C.2.2.1 Cleaning Hours C.2.2.2 Normal Building Operating Hours C.2.2.3 Normal Working Hours

C.2.3 GREEN CLEANING

C.2.4. SUSTAINABLE PURCHASING

C.2.4.0 Sustainable Product Standards C.2.4.1 Key Sustainable Products (KSPs) C.2.4.2 Green Cleaning Plan C.2.4.3 Additional Guidance for Other Products

C.2.5 STANDARD SERVICES

C.2.5.1 Interior Services C.2.5.1.0 Performance Standards C.2.5.1.1 Floor Care C.2.5.1.2 Carpets and Rugs C.2.5.1.3 Floor Mats and Runners C.2.5.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms and Holding Cells C.2.5.1.5 Fixtures C.2.5.1.6 Surfaces C.2.5.1.7 Walls C.2.5.1.8 Reserved C.2.5.1.9 Dusting C.2.5.1.10 Trash, Wastebaskets and Ash Receptacles C.2.5.1.11 Recyclables C.2.5.1.12 Elevators, Escalators And Stairways C.2.5.1.13 Plate Glass C.2.5.1.14 Window Washing C.2.5.1.15 Blinds and Coverings in Common Areas (Not Including Drapes, Curtains And Unique Coverings) and Building Standard Blinds/Coverings in Tenant Space C.2.5.1.16 Fine Arts Collection C.2.5.1.17 Policing Inside Areas C.2.5.1.18 Interior and Atrium Plants (Common Areas Only) C.2.5.1.19 Concessions C.2.5.1.20 Postal Space – RESERVED C.2.5.1.21 Fitness Centers, Health Units and Laboratories C.2.5.2 Exterior Services C.2.5.2.0 Performance Standards C.2.5.2.1 Plate Glass C.2.5.2.2 Window Washing C.2.5.2.3 Canopies C.2.5.2.4 Hard Surface Areas C.2.5.2.5 Ash Receptacles and Trash Containers C.2.5.2.6 Surfaces (Signs, Tables, etc.)

C.2.5.2.7 Graffiti Removal C.2.5.2.8 Excrement Removal (Human, Bird and Animal) C.2.5.2.9 Policing Outside Areas C.2.5.3 Snow and Ice Removal C.2.5.4 Grounds Maintenance

C.2.5.4.0 Grounds Maintenance Services C.2.5.4.1 Landscape Erosion Management - RESERVED C.2.5.4.2 Composting C.2.5.4.3 Trees and Shrubs C.2.5.4.4 Mulching C.2.5.4.5 Mowing and Edging C.2.5.4.6 Leaf Removal C.2.5.4.7 Over Seeding, Dethatching And Plugging C.2.5.4.8 Fertilization C.2.5.4.9 Flowerbeds and Plants C.2.5.4.10 Plant Replacements Due to Contractor Negligence C.2.5.4.11 Soil and Ground Covers C.2.5.4.12 Unimproved Grounds C.2.5.4.13 Fence Lines C.2.5.4.14 Weeds C.2.5.4.15 Irrigation C.2.5.4.16 Watering

C.2.5.4.17 RESERVED

C.2.5.4.18 Integrated Pest Management Plan (IPM)

C.2.6 ABOVE STANDARD SERVICES

C.2.6.1 Carpet Extraction (Private Areas that exceed 10 SqFt) C.2.6.2 Floor Maintenance Services C.2.6.3 Window Washing C.2.6.4 Postal Lock Boxes and Mail Cases – RESERVED C.2.6.5 Washing Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) C.2.6.6 Pressure Washing and Steam Cleaning C.2.6.7 Tree Thinning

C.2.6.8 RESERVED

C.2.6.9 Government Furnished Trees and Plants C.2.6.10 Snow and Ice Removal for Areas Requiring Special Mechanized Equipment C.2.6.11 Snow Hauling C.2.6.12 Laborer C.2.6.13 High Cleaning

C.2.7 SERVICE CALLS

C.2.8 COMMUNICATION PLAN

C.2.9 PROTECTION AND DAMAGE

C.2.10 SOLID WASTE/TRASH/RECYCLING MANAGEMENT

C.2.10.1.0 Solid Waste/Trash Audits RESERVED C.2.10.1.1. Extent of Work RESERVED C.2.10.1.2 Solid Waste/Trash Removal and Disposal C.2.10.1.3 Solid Waste/Trash Records And Reports C.2.10.1.4 Trash Pick-ups on Call C.2.10.2.0 Recycling C.2.10.2.1 Extent of Work C.2.10.2.2 Recyclable Materials Disposition C.2.10.2.3 Recyclables C.2.10.2.4 Pick-ups on Call Additional or special pickups of recyclables may be required on an irregular basis.

Pickups shall be accomplished within 24 hours of notification by the CO or their designee. Payment for these pickups shall be based on a price per pickup. Additional pickups required to address overflow of trash resulting from normal building operations will not be reimbursed. The above standard service pricing in Section B applies only to additional trash pick-ups required due to an unusual event or circumstance C.2.10.2.5 Recycling Containers C.2.10.2.6 Restriction on Use C.2.10.2.7 Recycling Proceeds C.2.10.2.8 Recycling Records and Reports

C.2.11.0 RECYCLING AND WASTE REPORTS

C.2.11.1 Report Calculations

C.2.11.2 RESERVED

C.2.11.3 Integrated Pest Management Report C.2.11.4 Supporting Documentation C.2.11.5 Reporting Formats

C.2.12 INTEGRATED PEST MANAGEMENT

C.2.12.0 Preventive Pest Maintenance C.2.12.1 General C.2.12.2 Pests Included and Excluded C.2.12.3 Initial Pest Assessment C.2.12.4 Integrated Pest Control Plan C.2.12.5 Pesticide Application C.2.12.6 Structural and Procedural Recommendations C.2.12.7 Record Keeping C.2.12.8 Manner and Time to Conduct Service C.2.12.9 Insect Control C.2.12.10 Rodent Control C.2.12.11 Safety and Health

C.2.13 CHILD CARE CENTER - RESERVED

C.2.13.0 Products - RESERVED C.2.13.1 Standards - RESERVED C.2.13.2 Guidance - RESERVED C.2.13.3 Safety - RESERVED C.2.13.4 Cleaning Requirements - RESERVED C.2.13.5 Quality Standards for Child Care - RESERVED

C.2.14 QUALITY CONTROL PLAN (QCP)

C.2.15 CLEANING SCHEDULES

C.2.16 RESERVED

C.2.17 FEDERAL REQUIREMENTS

C.2.18 CONTRACTOR SUBMITTALS/DELIVERABLES CHART

C.2.19 HISTORIC BUILDING PRESERVATION

C.2.20 SUBCONTRACTING

C.3.0 ELEVATOR MAINTENANCE SCOPE OF WORK

C.3.1 GENERAL NOTE

C.3.2 SCOPE OF WORK

C.3.2.1 Governing Factors in Determining the Adequacy of Elevator Maintenance C.3.2.1.2 Repair & Replacements C.3.2.1.3 Operation of Equipment C.3.2.1.4 Minimum Level of Work C.3.2.1.5 Maintenance Control Program C.3.2.1.6 Scheduled Work C.3.2.1.7 Changes to Existing Elevator Equipment C.3.2.1.8 Inspections and Tests C.3.2.1.9 Uninterrupted Elevator Service C.3.2.1.10 Contractor Spaces, Shops and Storage Areas C.3.2.1.11 Elevators with Firefighters’ Emergency Operation C.3.2.1.12 Asbestos Containing Material

C.3.3. SUBCONTRACTING

C.3.4. PERSONNEL

C.3.4.1 Qualifications of the Contract Manager C.3.4.2 Qualifications of the Supervisor C.3.4.3 Qualifications of Journeyman Elevator Mechanics C.3.4.4 Qualifications of Elevator Mechanic Helpers C.3.4.5 Reserved

C.3.5. ITEMS TO BE SUPPLIED BY THE CONTRACTOR

C.3.5.1 Parts C.3.5.2 Communication Systems C.3.5.3 Metal Waste Containers C.3.5.4 Materials, Supplies and Equipment

C.3.6. ITEMS TO BE SUPPLIED BY THE GOVERNMENT

C.3.6.1 Government Property C.3.6.2 Contractor Space

C.3.7. REFERENCE MATERIALS - DRAWINGS, WIRING DIAGRAMS, MANUALS, WARRANTIES

C.3.7.1 Required Materials C.3.7.2 Drawings and Wiring Diagrams

C.3.8. INSPECTION AND TESTING SERVICES

C.3.8.1 Elevator/Escalator Safety Inspections C.3.8.2 Adjustments and Tests

C.3.9. RESERVED

C.3.10. ON PREMISE REQUIREMENTS

C.3.10.1 Deductions

C.3.11. SERVICE CALLS

C.3.11.1 Routine Service Calls C.3.11.2 Service Call Log (Routine)

C.3.12. EMERGENCY CALL-BACK

C.3.12.1 Emergency Call-Back Service C.3.12.2 Emergency Call-Back Pricing C.3.12.3 Service Call Log (Emergency)

C.3.13. OVERTIME

C.3.13.1 Overtime Services C.3.13.2 Overtime Pricing

C.3.14. ADDITIONAL SERVICES

C.3.14.1 Labor Costs C.3.14.2 Materials and Parts