4-SLCI27014 Attachment 2 Scope of Work.pdf

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Attached to
Salt Lake City Request for Bid SLCI27014 Vehicle Glass Repair, Replacement, and Related Services
Solicitation number
SLCI27014
Issued by
Salt Lake County, Salt Lake City, Utah

About this file

This is a Scope of Work document for Salt Lake City's Request for Bid SLCI27014 regarding vehicle glass repair, replacement, and related services. The scope outlines Salt Lake City's requirement for qualified contractors to provide comprehensive glass services for the city's vehicle fleet, including repair of damaged glass, replacement of broken or damaged windows, and related ancillary services. The contract covers glass work on various vehicle types within the fleet, with services to be performed on an as-needed basis throughout the contract period. Bidders are required to provide detailed pricing for both labor and materials, along with a timeline for service delivery and response to emergency requests. The contract term and specific renewal options, along with any required site visits or pre-bid meetings, would be detailed in the accompanying bid documents and instructions to bidders.

The pricing structure requires bidders to submit competitive sealed bids with itemized costs for glass repair and replacement services, labor rates, and material costs. The contract may include set-asides or preferences for local vendors or small businesses as determined by Salt Lake City procurement policy. Payment terms, insurance requirements, bonding specifications, and performance standards for service quality and timeliness are established to ensure contractor accountability. The funding source is identified as Salt Lake City municipal budget allocations, with the contract awarded to the responsive and responsible bidder offering the lowest cost while meeting all technical and quality specifications outlined in the bid documents.

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SCOPE OF WORK

Vehicle Glass Repair and Replacement Services

The responsibilities of Contractor include, but shall not be limited to, the following.

A. Provide and install replacement glass for automobiles, trucks, and heavy equipment on an as needed basis for the City; for the following types of vehicles/equipment, or any other type as requested by the City.

1. Passenger cars

2. Light trucks

3. Medium/Heavy duty trucks

a. One ton and larger

b. Fire equipment

c. Buses

4. Heavy equipment

a. Graders

b. Loaders

c. Backhoes

d. Other cab enclosed equipment

B. Furnish all parts, equipment, and labor necessary to install glass, including a new sealant kit when installing windshields, for the specified vehicles/equipment. All parts furnished shall be of the highest quality. All glass and peripherals shall be equal to or better than original equipment glass. Such services shall include, but are not limited to:

1. Windshield repair: Fixing minor chips, stars, and cracks (generally less than

1-2 inches) using high quality resin, or other industry standard best practices, to restore structural integrity.

2. Glass replacement: Removing and replacing damaged windshields, side glass, rear glass, vent glass, and mirrors. Contractor shall install a new sealant kit when installing new glass.

3. Advanced Driver Assistance System (ADAS): Perform mandatory camera and sensor recalibrations following any windshield replacement on equipped vehicles.

4. Mobile services: In addition to performing services at Contractors location(s), Contractor may be required to perform services at designated City locations, upon request from City personnel.

C. Contractor shall install parts provided by the City at City’s request.

D. Provide same-day service (complete installation) for service requests made before

2:00 PM. All requests initiated after 2:00 PM shall be completed by noon the following business day.

E. Contractor may be required to provide certain related services, on an as-needed basis, such as window tinting, replacement of trim pieces (i.e. pillar covers, window trim moldings, trim pieces for spotlights, etc.), and replacing glass with plexiglass for certain off-road equipment.

F. All City vehicles and equipment shall be kept inside a building or a fenced security area at all times when in Contractor’s possession. Contractor shall assume full responsibility for damage to City equipment while in its possession.

G. Designated City employee(s) shall inspect all vehicles/equipment serviced to ascertain the quality and acceptability of the work performed and shall require corrections when necessary. Contractor shall correct all defective and/or substandard repairs, as determined by City, prior to payment for services and shall assume all costs related to such corrections.

H. Prepare tickets for each job. Ticket shall include, but is not limited to, the following information:

1. City vehicle unit number and license plate number

2. Contract number

3. Date and time vehicle was checked in for repair

4. Date and time service was completed

5. Description of repair or service

6. Itemized parts and labor-unit pricing and sub-totals for each category

7. Total cost

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