36W79719R0001-0003004.docx

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Pharmaceutical Prime Vendor 2020 Federal contract opportunity
Solicitation number
36W79719R0001
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12

About this file

This document contains questions from various Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacies (CMOPs) regarding deliveries from a Pharmaceutical Prime Vendor.

The CMOPs inquire about typical delivery details such as the number of pallets received daily, vehicle and driver check-in procedures, product segregation and inspection processes. Questions also address refrigerated products, paperwork handling, and how lot numbers and expiration dates are managed. The CMOPs provide their warehouse management software systems. One attachment outlines material handler responsibilities regarding unloading commercial vehicles.

36W79719R0001 0003 36W79719R0001 0003.docx

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36W79719R0001 0009 36W79719R0001 0009.docx DOCX document
36W79719R0001-0009000.docx DOCX document
36W79719R0001 0008 36W79719R0001 0008.docx DOCX document
36W79719R0001-0008000.docx DOCX document
36W79719R0001 0007 36W79719R0001 0007.docx DOCX document
36W79719R0001-0007000.docx DOCX document
36W79719R0001 0006 36W79719R0001 0006.docx DOCX document
36W79719R0001 0006 PPVUnitsByMonth no formatting Columns I-K.xlsx XLSX spreadsheet
36W79719R0001-0006000.docx DOCX document
36W79719R0001-0006001.xlsx XLSX spreadsheet
36W79719R0001 0005 36W79719R0001 0005.docx DOCX document
36W79719R0001 0005 PPVUnitsByMonth no formatting Columns F-H.xlsx XLSX spreadsheet
36W79719R0001-0005002.xlsx XLSX spreadsheet
36W79719R0001-0005001.docx DOCX document
36W79719R0001 0004 36W79719R0001 0004.docx DOCX document
36W79719R0001 0004 PPVUnitsByMonth no formatting Columns A-E.xlsx XLSX spreadsheet
36W79719R0001-0004003.docx DOCX document
36W79719R0001-0004004.xlsx XLSX spreadsheet
36W79719R0001 0003 36W79719R0001 0003.docx DOCX document
36W79719R0001 0003 TG-90-1_VATrainingGuide_MaterielHandlersTrainingGuide.pdf PDF
36W79719R0001-0003005.pdf PDF
36W79719R0001 0002 36W79719R0001 0002.docx DOCX document
36W79719R0001-0002000.docx DOCX document
36W79719R0001 0001 36W79719R0001 0001.docx DOCX document
36W79719R0001-0001000.docx DOCX document
36W79719R0001 36W79719R0001.docx DOCX document
36W79719R0001 ATTACHMENT B Specifications for invoice.dat file.doc DOC document
36W79719R0001 ATTACHMENT A List of participating facilities including estimated annual sales.xlsx XLSX spreadsheet
36W79719R0001 ATTACHMENT D Prior Usage Data.xlsx XLSX spreadsheet
36W79719R0001 ATTACHMENT C Subcontracting Plan Template.docx DOCX document
36W79719R0001-003.doc DOC document
36W79719R0001-004.docx DOCX document
36W79719R0001-001.docx DOCX document
36W79719R0001-005.xlsx XLSX spreadsheet
36W79719R0001-002.xlsx XLSX spreadsheet
36W79719R0001-000.docx DOCX document
36W79719R0001 36W79719R0001_1.docx DOCX document
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37W79719R0001 AMENDMENT 3

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 10-08-2019 003A4C Department of Veterans Affairs National Acquisition Center (003A4C4) Building 37 1st Avenue, One Block North of 22nd St.

Hines IL 60141 003A4C Department of Veterans Affairs OA&L National Acquisition Center Building 37 1st Avenue, One Block North of Cermak Hines IL 60141 To all Offerors/Bidders

36W79719R0001 09-10-2019

X X X

X Responses to questions received regarding this RFP are provided on the following pages.

Section
Page
Paragraph
RFP Excerpt
Question
Response
SOW I-7
37
J.
Ordering: The PPV shall make every effort to ship orders complete with single lot numbers. When quantity equaling a case is ordered, then a full complete case is expected versus a case quantity of loose items
If the VA places an order for a quantity equal to a manufacturer full case, expecting to receive an unopened manufacturer full case, but the PPV only has this quantity as eaches, would the VA still want this order to be filled or would it need to be cancelled by the PPV?

PPV would like to understand if this order should be shipped as individual eaches or should be cancelled.

The consensus from the CMOP sites is to fill the order.

SOW I-16
52
p
CMOP and National Acquisition Center (NAC) Account(s) Specific Delivery Requirements: Products shall be delivered on non-wooden pallets
Can the CMOP locations provide an estimate of the total number of non-wooden pallets they receive on a daily basis?

PPV would like to understand an estimate of the total number of non-wooden pallets received by the CMOP locations on a daily basis to ensure the response is modeled appropriately Not Applicable, offeror should comply with the solicitation requirement.

The information below does not specify the type of pallet only the number received.

52-78 pallets/day = 2-3 trucks per day at times.

78/day would be the max

SOW I-1
20
a.
a. The Pharmaceutical Prime Vendor (PPV) shall maintain an adequate

supply and distribute all drug/pharmaceutical (Federal Supply Class 65) items and other contracted items dispensed under Government supply contracts. These items are sold under various Federal Supply Schedules (FSS), Blanket Purchase Agreements (BPAs), Basic Ordering Agreements (BOA) and VA National Contracts established under the Pharmaceutical Standardization Program (NCS).

Does the VA have products included within their stated formulary that are not actually manufactured by the contracted Vendor?

Many of our generic suppliers are not the manufacturer, for example Golden State, Major, and Avkare are all suppliers to the CMOP and do not manufacture the items supplied.

NA
NA
NA
NA
The proposed contract is a long term, fixed price contract. As the VA is aware, there is a high degree of uncertainty for wholesalers about the effective prices at which they purchase pharmaceuticals. Given these facts, why didn’t the VA include an Economic Price Adjustment clause in the proposed contract?
The VA elected not to include the Economic Price Adjustment clause in the proposed contract because the VA does not consider it to be in the government’s best interest at this time. Economic price adjustments must fit into one of four types per the Federal Acquisition Regulation, and this proposed contract does not fit into any of those categories.
NA
NA
NA
NA
If WAC for contract products declines significantly due to U.S. Government intervention in the commercial market or due to manufacturer driven changes, will the VA commit to renegotiating the PPV’s distribution fees as a change under the Changes clause?

If WAC for contract products declines significantly, the VA would evaluate this situation when it arose.

NA
NA
NA
NA
Over the last few years the VA has been awarding many more National contracts, especially to pharmaceutical resellers and repackagers. As the VA knows these resellers/repackagers often struggle to supply sufficient product and they are often unwilling to agree to typical supplier-wholesaler terms. Does the VA intend to continue to award more national contracts to these entities rather than awarding contracts to the actual manufacturers?

The VA intends to continue to award national contracts in accordance with the terms and conditions of the subject solicitation.

NA
NA
NA
NA
Why isn’t the VA using a traditional best value evaluation structure for a contract worth more than $70 billion that is critical to the VA’s mission?
The VA has elected to use a lowest-priced, technically-acceptable evaluation because:

0. the VA is able to comprehensively and clearly describe the minimum requirements expressed in terms of performance objectives, measures, and standards that will be used to determine acceptability of offers;

0. the VA would realize no, or minimal, value from a contract proposal exceeding the minimum technical or performance requirements set forth in the request for proposal;

0. the proposed technical approaches will require no, or minimal, subjective judgment by the source selection authority as to the desirability of one offeror's proposal versus a competing proposal;

0. the executive agency has a high degree of confidence that a review of technical proposals of offerors other than the lowest bidder would not result in the identification of factors that could provide value or benefit to the executive agency; and

0. the executive agency has determined that the lowest price reflects full life-cycle costs, including for operations and support.

It is also noted that multiple current and prior VA and DOD PPV contracts have used the lowest price technically acceptable source selection criteria successfully.

There is an emerging class of pharmaceuticals (CAR-T, cell or gene therapies) entering the market that are ultra-expensive (typically above $100,000 and often $500,000 or more) and have special handling requirements. For example, Kymriah, Yescarta, and Luxturna each have FSS prices in excess of $250,000. In the commercial market these drugs are typically sold with no negative distribution fee. Currently, these few products that are on the VA’s FSS contracts are identified as PPV-False on the VA’s website and the VA’s usage file indicates no purchases through the PPV. If this class of pharmaceuticals is included in the PPV program, even a limited number of sales could adversely impact the PPV contractor’s profits. Can the VA commit to purchase items in this class of pharmaceuticals at WAC (if included in the PPV) or otherwise keep its purchases of these ultra-expensive pharmaceuticals outside of the PPV?

No, VA cannot commit to purchase these drugs at WAC, because they are considered covered drugs as per Public Law 102-585. The statute establishes that these products must not be charged to the government at a price higher than the calculated as the federal ceiling price and that these products must be available on a Federal Supply Schedule contract. The PPV cannot charge more than the contracted price. It is up to the discretion of the manufacturer which drugs are available through the PPV versus other vendors, so that decision is also outside of the control of the VA.

NA
NA
NA
NA
What is the basis for the VA’s projecting a significant decline in WBPG program volume?
It was noted that there was an error in the linear regression model used to predict this volume. Line Items 5 and 6 are replaced by the following:

5. WAC BASED PRICED GENERICS (WBPG)

PHARMACEUTICALS

ESTIMATED PURCHASES UNDER FASTPAY PROCEDURES
FAST PAY

DISCOUNT OFF PUBLISHED WAC

TOTAL AMOUNT (Total estimated annual purchases *1+proposed distribution fee)

BASE PERIOD
$70,989,282.91
%
OPTION PERIOD 1
$70,438,177.81
%
OPTION PERIOD 2
$69,891,350.62
%
OPTION PERIOD 3
$69,348,768.57
%

Note: Optional Procurement

Proposed pricing for WBPG may be in the form of

(a) at published WAC, meaning there is no discount and no additional charge, (b) published WAC less a fixed percent, or (c) published WAC plus a fixed percent. The proposed pricing shall be indicated in the appropriate table in each Line Item. For price evaluation purposes, the estimated sales indicated for WBPG are considered WAC cost.

6. WAC BASED PRICED

GENERICS (WBPG) PHARMACEUTICALS

ESTIMATED PURCHASES UNDER NET 30DAYS

NET 30DAYS

DISTRIBUTION FEE DISCOUNT OFF PUBLISHED WAC

TOTAL AMOUNT (Total estimated annual purchases *1+proposed distribution fee)

BASE PERIOD
$7,020,918.09
%
OPTION PERIOD 1
$6,966,413.19
%
OPTION PERIOD 2
$6,912,331.38
%
OPTION PERIOD 3
$6,858,669.43
%

Note: Optional Procurement

CMOP SITE QUESTIONS

#
CMOP/Question
760- Leavenworth
761 – Chelmsford
762 – Tucson
763 – Dallas
764 – Murfreesboro
765 – Great Lakes
766 – Charleston
1
How many pallets do you receive each morning?
15 to 26
16 to 40
ON AVERAGE 30 - 40
We usually receive a full truck, 20-26 pallets
10-12 at both facilities daily with some larger shipments surrounding fiscal year closeout
NO RESPONSE
We average 52 pallets a day
1.a.
Understanding that each PO will be separated by pallet, do you allow for POs to be combined on the same pallet if a sleep sheet is utilized?
yes
No
YES
We do not have the equipment to utilize a sleep sheet, but no we do not like different accounts

on the same pallet

NO RESPONSE
No
NO RESPONSE
2.b
Would it be possible to obtain the manufacturer and model number so we can source the same pallet type?
Different CMOPS seem to have different types of pallets, the contract doesn’t require any specific type of pallet, if awarded you could check with the CMOP to see if they have a preference.
2.c
Are these returned to the Prime Vendor daily?
NO RESPONSE
Yes 1-3 per day
YES
NO RESPONSE
Yes
NO RESPONSE
Yes
3.a
Could you provide an overview of the product mix your currently receive, identifying

Percentage of full cases versus tote shipments

NO RESPONSE
Anywhere from 50-100 totes per day - usually on 1-3 pallets
OF THE 30 – 40 PALLETS 6 ARE TOTES QTY VARIES PER PALLET
85% cases versus totes
0.6
Great Lakes would prefer full cases in most situation. There are always outliers like low usage items.
75% Full, 25% Totes
3.b
Could you provide an overview of the product mix your currently receive, identifying

Percentage of refrigerated product vs ambient product:

NO RESPONSE
3-6 large blue coolers of refrigerated product per day – probably around 20% of truck space is used for refrigerated products
DEPENDENT ON DAY 2% - 25%
8%, Varies daily depending on the orders
0.1
3% refrigerated items
15% refrigerated, 85% Ambient
4
Could you estimate the total number of POs you receive daily?
NO RESPONSE
6-9
18 - 26
45-50 separate po numbers
12-15 between 2 facilities
Between 40 and 60 separate purchase orders.
10
5
What time does your morning delivery arrive? How long does the offload/delivery take?
NO RESPONSE
Truck gets unloaded between 5:30a – 6:30a.
5 AM ½ TO 3 HOURS EACH TRUCK TAKES ABOUT A HALF AN HOUR TO 45 MINUTES
It arrives between 5:30am and 6:00a.m.
NO RESPONSE
5:30am, 20 minutes
Arrive @ 6:00AM, Unload time approximately 50 minutes
5.a
What type of vehicle makes your morning delivery?
NO RESPONSE
53’ tractor trailer
SEMI (HOLDS ABOUT 30 PALLETS) PUP TRUCK MAX 12 PALLETS, ADDITIONAL TRUCKS VARY FROM FULL SEMIS TO LTL
Regular 18 wheeler
53 foot semi for both locations
53 foot truck.
52ft. Tractor Trailer
6
Do you receive afternoon deliveries?
NO RESPONSE
No
NO
yes
NO RESPONSE
No, but we would like this option.
No.
6.a
If yes, what time does it arrive? How long does offload/delivery take?
NO RESPONSE
NA
NA
Usually by 10:00 in the morning, 10-15 minutes to offload
NO RESPONSE
20 minutes
NO RESPONSE
6.b
If no, do you request afternoon deliveries?
NO RESPONSE
No
YES FOR EMERGENCY ORDERS AS NEEDED
no
The only afternoon deliveries are for when something is left off the truck and we require it before the next day.
Yes
No
7
Do you receive Saturday deliveries?
NO RESPONSE
On occasion when mandatory production work
AFTER HOLIDAYS AND EMERGENCIES DEPENDENT ON WORKLOAD TRANSFERS FROM OTHER CMOPS
rarely
There are occasions that CMOP will be working on Saturday and will request a delivery in advance. It typically arrives at our normal delivery time of 6:00am. Offload takes approximately 45 minutes and a 53 foot semi is used.
NO RESPONSE
No
7.a
If yes, what time does it arrive? How long does offload/delivery take? What type of vehicle is used?
NO RESPONSE
5:30am unload time and 53” tractor trailer
SAME AS DELIVERIES ABOVE
6:00a.m. arrival, 20-30 minutes depending on the size, regular 18 wheeler truck
SEE ABOVE
No, NA
NO RESPONSE
7.b
If no, do you request Saturday deliveries?
NO RESPONSE
See above
NA
NO RESPONSE
When needed.
Yes
No.
8
Are drivers required to check-in at a guard shack or other location upon arrival?
NO RESPONSE
No, check in the receiving area.
NO
no
Drivers will need to check in at the receiving dock door.
The driver is required to sign in at the dock.
No
8.a
Is this process the same for morning, afternoon and Saturday deliveries?
NO RESPONSE
Yes
YES
NO RESPONSE
Drivers will need to check in at the receiving dock door.
This would be the same for all deliveries.
NA
9
Is the driver allowed in the facility to unload the truck or will the CMOP associates unload the product and reload any product returns/materials?
Yes CMOP associates generally unload the truck and returning products
CMOP unloads and reloads
IN BACK DOCK AREA TO BRING OUT EMPTY GAYLORDS AND FILL OUT DSCSA RETURN PAPERWORK. We will assist in unloading of truck the driver will reload truck with previous days pallets/products
CMOP unload the truck and reload any product for return
CMOP associates will unload product and reload any returns.
CMOP will load and unload the trucks.
Unloading is performed by VA CMOP employees

*See additional information at the end of this amendment.

10
How do you receive and inspect refrigerated product?
Cold storage bins Initial inspection done upon delivery, then more thorough upon breaking down the unit.
Comes in big blue insulated coolers approx. 40” x 40”
Same as we do all products by ndc, lot number , and expiration date
yes
NO RESPONSE
The same way as the other items we receive.
NO RESPONSE
10.a
Do your refrigerated orders come packaged in a specific manner that we should be aware of?
Cold storage bins
In blue coolers or blue insulated totes
YES NORMALLY IN INSULATED GAYLORDS THAT HAVE FROZED COOLENT PACKS ON THE BOTTOM. THESE ARE UNLOADED AND RETURNED THE SAME DAY
Refrigerated orders come in large blue coolers
Refrigerated medications come shipped in an insulated container
These orders arrive in coolers.
Refrigeration is currently identified by specific PO# and is shipped in a blue tote
11
Do you receive physical paperwork with your deliveries to assist with the receiving process?
Yes
Yes – hard copy invoices and BOL with Seal # and quantity of pallets
YES A PAPER COPY OF ALL INVOICES
Yes, the daily paper invoices and shipping documents come in an envelope with our delivery
Invoices and Copies, Daily Route Manifest, Controlled Substance Receipt, and the Bill of Lading.
Yes, we receive packing slips and invoices for all items. The person that delivers the order hands these off.
Bill of lading and shipping documents
12
How are the lot and expiration dates for products utilized by your Operation?
Line item received by quantity and lot #. Info transmitted to production system through barcode scanners
Line item receive by quantity and lot #. Info transmitted to production system through barcode scanners
TO RECEIVE IN, TRACK ASSETS, IDENTIFY SPECIFIC RECEIPTS, FIND PRODUCTS FOR RECALLS/TRACK BAD TROUBLESOE PRODUCTS OFTER RECEIPT
DSCSA, we cannot stock anything that does not have the correct lot number on the product and the paperwork. Currently, when a lot is incorrect, there is a form we fill out, the invoice is printed and the incorrect lot highlighted and emailed to the prime vendor. It takes 2-4 hours to get a corrected invoice and credit back to us so we can stock the item.
Lot and expiration dates are utilized when entering pharmaceuticals into our production operating system. They are validated per DSCSA requirements prior to input for recalls purposes.
All item are received by lot and expiration date. The preference is to have as few lots per item as possible.
Lot numbers, NDCs, and expiration dates are compared to the product invoice and the warehouse management software
13
Could you provide the operational justification on how you manage the unload of pallets which will be segregated by PO?
No sideways pallets. Segregation of PO is essential to the workflow of the receiving process throughout the facility.
CMOP staff unloads and stages pallets and insulated coolers. Coolers are unloaded onto carts, and empty coolers are sent back with PPV empty trailer – loaded with empty pallets and returns from prior day.
THE DIFFERENT PURCHASE ORDERS IDENTIFY WHAT AREA THE PRODUCT IS DISPENSED FROM
We order for five different zones, our receiving employees have their own areas they usually work with to receive and deliver the product. If they have to switch accounts on a pallet they have to go out of that account and download another one, it is very time consuming with lots of chances for errors and things not getting scanned or delivered to the correct zone.
Pallets are staged according to purchase order and location of our facilities. Backordered purchase orders are handled first with other areas following. Pallets are staged in different areas due to production system dispensing locations.
The different PO’s go by internal locations. This is how we know where to stage the pallets when they arrive.
Pallets are unloaded and staged by PO numbers
14
What Warehouse Management software are you currently utilizing?
QMSI applications
SI Baker/Handling software
BAKER – MCKESSON HIGH VOLUME SOLUTIONS
McKesson mobile manager 100
QMSI at Sam Jared facility and CASI at Elam Farms location.
QMSI system.
McKesson Connect and Inventory Maintenance

ATTACHMENTS:

· TP-90-1 Material Handlers training guide *The attached TP-90-1 Material Handlers training guide. Section 3.02, Page 36 (I-21) speaks to the responsibilities of the truck driver regarding unloading.

3-02. ENTERING COMMERCIAL VEHICLES

1. When drivers do their share and it is in the best interest of the Government, employees are encouraged to assist with unloading trucks, i.e., prearranging the stacking. However, employees should never be in the trailer without the driver. If drivers choose, they may use the services of lumpers (individuals who unload trucks) at their (the driver's) cost, in which case they are responsible for tailgate delivery. The transportation industry standard for truck delivery requires that drivers place freight at the tail of the trailer so the consignee can recover and remove it to a suitable location.

When freight is too large or bulky for a driver to handle, or when the weight of each piece is more than a driver would normally be expected to lift, it is the joint responsibility of the consignee and carrier to arrange sufficient equipment or power to perform unloading functions. One exception to this rule is when a contract is written stating the consignee is responsible for unloading the truck, i.e., Federal Prison Industries.

2. A pallet jack and pallets should be available for drivers to use to complete the tailgate delivery. Drivers can be required to place the loaded pallet on the loading dock but within 1 O feet of the trailer. A dock leveler or dock plate should always be in place for this purpose. For safety reasons, when powered equipment is used in a trailer, it may not be advisable for drivers to do more than assure the unitized load is properly positioned on the lift-truck to prevent damage. If they must first unitize a floor loaded shipment at the delivery dock, the number of packages, their sizes and weights, and the estimated delivery time should be considered before Government manpower is provided.

NOTE: Always chock rear wheels of tractor-trailer before entering vehicle with powered equipment.

3. Drivers who resist unloading for personal reasons, i.e., illness or injury, are still responsible to assist with unloading. They should be given a time limit to begin the unloading after which they may be turned away for interfering with the normal operation or other scheduled use of the dock. A rate of 10,000 pounds per hour as the work standard for unloading a floor loaded shipment should be used. Divide the shipment weight by 10,000 pounds to arrive at the standard unloading time. When evaluating package size and weight for their impact on the unloading time, adjust the standard 10,000 pounds per hour either upward or downward. A load that is at least 1 O percent or more floor loaded qualifies for additional time to unload and is not subject to the standard 2 hours for a palletized load. The point is to agree with the carrier about what is expected using these standardized work rates. If, for the convenience of the Government, employees need to work at a faster rate than drivers can be expected to, then employees may enter the trailer to work along side drivers. It is your responsibility to inform drivers of your expectations based upon standards and to monitor their performance as though they were part of your work force. When a delivery is being made, the carrier is on Government property and must follow Government work rules predicated upon industry standards familiar to the carrier.

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