D.4 - Past Performance Survey.docx

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Q502--LOCUM - Perfusion Services - 626 POP: Time of Award - 9/30/27 UCD 9/30/2031 MSO-2026-COM-0021 BOC 2579
Solicitation number
36C24926R0040
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This is a Past Performance Survey form designed to evaluate contractor performance for VA perfusionist services. The survey is to be completed by references and submitted to Samantha Shackelford at samantha.shackelford@va.gov no later than May 8, 2026 at 5:00 p.m. EST. The form requests evaluator contact information and assessment of the contractor's service delivery during a specified period of performance, including documentation of average monthly case volume and hours per case.

The survey uses a five-point rating scale (Superior, Very Good, Fully Acceptable, Marginally Acceptable, or Unacceptable) to assess six key performance areas: compliance with requirements and expectations, knowledge and expertise in cryoablation services, quality of technicians, personnel accessibility and responsiveness, scheduling process efficiency, and patient privacy protection. A final question asks whether the evaluator would award another contract to the firm. The form requires evaluator signature and date. Responses must be complete and signed to be considered; incomplete or unsigned surveys will be rejected. Reference information is classified as Source Selection Sensitive, and the disclosure of evaluator identities is prohibited.

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Other files

File Type Posted
36C24926R0040 0004.docx DOCX document
D.4 - Past Performance Survey.docx DOCX document
36C24926R0040 0003.docx DOCX document
36C24926R0040 0002.docx DOCX document
A.1 Vendor Questions and Answers - A00002.docx DOCX document
D.2 - Contractor Certification of Immigration.pdf PDF
D.1 - Quality Assurance Surveillance Plan.docx DOCX document
D.5 - Contractor Rules of Behavior.pdf PDF
36C24926R0040 0001.docx DOCX document
A.1 Vendor Questions and Answers - A00001.docx DOCX document
D.3 - Organizational Conflict of Interest.docx DOCX document
36C24926R0040_1.docx DOCX document
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36C24926R0040 - ATTACHMENT D.4 PAST PERFORMANCE SURVEY

AS-NEEDED PERFUSIONIST SERVICES

REFERENCE INSTRUCTIONS: The Department of Veterans Affairs is seeking offerors for award of a VA contract for onsite and on-call Perfusionist services for a base year plus four option years. You have been identified as a reference and your comments would be appreciated. Your comments are considered Source Selection Sensitive; therefore, you are advised that the release of the names of individuals providing reference information about Offeror’s past performance is prohibited. Survey should be completed by evaluator and submitted no later than May 8th, 2026 @ 5:00 p.m. EST via email directly to samantha.shackelford@va.gov.

NOTE: Incomplete or unsigned surveys will not be considered.

Company being evaluated:_______________________________________________ Period of Performance:__ What was the average monthly volume of the services provided? (Number of cases per month? Average number of hours per case?) __ ____________________________________ Name and title/position of evaluator:

Contact telephone number:

Contact e-mail address:

Please evaluate the past performance using only the following ratings without variation. If the rating is other than Fully Acceptable, please provide additional information in the appropriate block or in the remarks section of this form.

S = Superior Performance

V = Very Good with very few issues

F = Fully Acceptable/Good

M = Marginally Acceptable

U = Unacceptable Performance

Please rate and provide information/comments for the following:
Circle/indicate selection
Q1. Rate how well the contractor complies with requirements and/or expectations?
S V F M U
Q2. Rate contractor’s knowledge and expertise in providing cryoablation services.
S V F M U
Q3. Rate this contractor’s technicians.
S V F M U
Q4. Rate the level of access to the contractor’s personnel. (i.e. Did they respond in a timely manner? Did they meet the requirements of being available and responding as according to the contract?)
S V F M U
Q5. Rate overall ease of contractor’s scheduling process.
S V F M U
Q6. Rate how well contractor protects the privacy of patients.
S V F M U

Q9. Would you award another contract to the firm being evaluated? If no, please explain:

Yes No

Additional Remarks: Please use this space to indicate anything else you would like to say about the contractor being referenced or to list anything you especially liked or disliked about this contractor:

Signature of Evaluator
Date

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