36C10G26R0003 0007 CCN Next Gen Medical Amendment.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 6

0007 02-06-2026

36C10G

U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

36C10G

U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

To all Offerors/Bidders

36C10G26R0003

12-15-2025

X

X X

X

The purpose of this amendment (0007) is to:

1. Update language in the RFP.

2. Provide responses to offerors questions.

All Other Terms and Conditions remain the same.

Jessica Portillo Contracting Officer

36C10G26R0003 0007

CONTINUATION PAGE 36C10G26R0003 0007

Note: The words in red font in the “To” sections of each change denote the new language to be added in each version.

CHANGE 1:

The following language in section C. 19 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998), is hereby changed as follows:

FROM:

FAR

Number

Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE

(DEVIATION)

NOV 2025

52.224-1 PRIVACY ACT NOTIFICATION APR 1984

52.224-2 52.229-3

PRIVACY ACT

FEDERAL STATE AND LOCAL TAXES

APR 1984

SEP 2025

52.232-37 52.237-3

MULTIPLE PAYMENT ARRANGEMENTS

CONTINUITY OF SERVICES

MAY 1999

JAN 1991

52.242-17 GOVERNMENT DELAY OF WORK APR 1984

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL

MAY 2020

852.204.71 INFORMATION AND INFORMATION SYSTEMS SECURITY FEB 2023

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-

OWNED SMALL BUSINESS EVALUATION FACTORS

(DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

852.219-70 VA SMALL BUSINESS SUBCONTRACTING PLAN

MINIMUM REQUIREMENTS (DEVIATION)

JAN 2023

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION)

APR 2025

852.237-74 NON-DISCRIMINATION IN SERVICE DELIVERY OCT 2019

TO:

FAR

Number

Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE

(DEVIATION)

OCT 2025

52.224-1 PRIVACY ACT NOTIFICATION APR 1984

52.224-2 52.229-3

PRIVACY ACT

FEDERAL STATE AND LOCAL TAXES

APR 1984

SEP 2025

52.232-37 52.237-3

MULTIPLE PAYMENT ARRANGEMENTS

CONTINUITY OF SERVICES

MAY 1999

JAN 1991

52.242-17 GOVERNMENT DELAY OF WORK APR 1984

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL

MAY 2020

852.204.71 INFORMATION AND INFORMATION SYSTEMS SECURITY FEB 2023

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-

OWNED SMALL BUSINESS EVALUATION FACTORS

(DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

852.219-70 VA SMALL BUSINESS SUBCONTRACTING PLAN

MINIMUM REQUIREMENTS (DEVIATION)

JAN 2023

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION)

APR 2025

852.237-74 NON-DISCRIMINATION IN SERVICE DELIVERY OCT 2019

CHANGE 2:

The following language in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS — COMMERICAL ITEMS, E. Post Pre-Proposal Conference Questions and Proposal Submission Instructions, FACTOR 3: PRICE, is hereby changed as follows:

FROM:

All proposals must include a Price Volume to be considered for award. The Offeror must propose pricing for the labor categories described below. The proposed price shall be an hourly, fully burdened labor rate. Offerors must provide pricing for the base year and all option periods.

Failure to price the base and all option periods shall cause the offer to be rejected from further consideration. Offerors shall submit their price in a table within the Price Volume (reference Table 5- Price Volume Table below) and provide an explanatory narrative that the Offeror provides as the basis for their proposed price for each labor category.

Price Rounding: The Government requires the Offeror to propose prices that are two decimal places.

If a proposal is not received from a HubZone small business concern, the price evaluation will not consider the preference for HubZone small business concerns (FAR 52.219-4).

Directions for Pricing Labor Categories

The Offeror shall propose hourly labor rates for the following labor categories for each year of the Period of Performance:

• Program Manager, Senior: a Senior labor category has about 10 years of experience and a MA/MS degree, working on mission critical aspects the program. Program Managers plan, direct, and coordinate operations of public or private sector organizations, including formulating policies, managing daily operations, and planning the use of resources.

Customer Service Representative, Mid-Level (Journeyman): a journeyman labor category has about 3 to 10 years of experience and a BA/BS or MA/MS degree. A Journeyman labor category typically performs all functional duties independently. Customer Service Representatives interact with customers to provide basic or scripted information in response to routine inquiries about products and services. They also may handle and resolve general complaints.

Trainer, Senior: a Senior labor category has about 10 years of experience and a MA/MS degree, working on mission critical aspects the program. A Trainer designs and conducts training and development programs to improve individual and organizational performance. They may also plan, direct, manage, and coordinate the training and development activities.

Table 3 - Price Volume Table

Labor Category Base Year

Option Year 1

Option Year 2

Option Year 3

Option Year 4

Option Year 5

Option Year 6

Option Year 7

Option Year 8

Option Year 9

Program Manager Senior

Customer Service Representative, Journeyman

Trainer, Senior

All proposals must include a Price Volume to be considered for award. The Offeror must propose pricing for the labor categories described below. The proposed price shall be an hourly, fully burdened labor rate. Offerors must provide pricing for the base year and all option periods.

Failure to price the base and all option periods shall cause the offer to be rejected from further consideration. Offerors shall submit their price in a table within the Price Volume (reference Table 3 - Price Volume Table below) and provide an explanatory narrative that the Offeror provides as the basis for their proposed price for each labor category.

Price Rounding: The Government requires the Offeror to propose prices that are two decimal places.

If a proposal is not received from a HubZone small business concern, the price evaluation will not consider the preference for HubZone small business concerns (FAR 52.219-4).

Directions for Pricing Labor Categories

The Offeror shall propose hourly labor rates for the following labor categories for each year of the Period of Performance:

• Program Manager, Senior: a Senior labor category has about 10 years of experience and a MA/MS degree, working on mission critical aspects the program. Program Managers plan, direct, and coordinate operations of public or private sector organizations, including formulating policies, managing daily operations, and planning the use of resources.

• Customer Service Representative, Mid-Level (Journeyman): a journeyman labor category has about 3 to 10 years of experience and a BA/BS or MA/MS degree. A Journeyman labor category typically performs all functional duties independently.

Customer Service Representatives interact with customers to provide basic or scripted information in response to routine inquiries about products and services. They also may handle and resolve general complaints.

• Trainer, Senior: a Senior labor category has about 10 years of experience and a MA/MS degree, working on mission critical aspects the program. A Trainer designs and conducts training and development programs to improve individual and organizational performance. They may also plan, direct, manage, and coordinate the training and development activities.

Table 3 - Price Volume Table

Labor Category Base Year

Option Year 1

Option Year 2

Option Year 3

Option Year 4

Program Manager Senior

Customer Service Representative, Journeyman

Trainer, Senior

CHANGE 3:

The following language in section E.4 ADDENDUM to FAR 52.212-2 EVALUATION—

COMMERICAL ITEMS, C. EVALUATION CRITERIA AND METHODOLOGY, FACTOR 1:

Technical - Corporate Experience is hereby changed as follows:

Table 3 – Written Submission Ratings

TO:

Table 4 – Written Submission Ratings

CHANGE 4:

The following language in section E.4 ADDENDUM to FAR 52.212-2 EVALUATION— COMMERICAL ITEMS, C. EVALUATION CRITERIA AND METHODOLOGY, FACTOR 3: Price

FROM:

FACTOR 3: Price

Evaluation Criteria: For this factor, the Offeror’s price proposal will be evaluated for completeness and to determine whether the proposed prices are fair and reasonable in accordance with FAR 15.404-1(b). Evaluation of option years shall not obligate the Government to exercise such options. Price will not be evaluated adjectivally or assigned a score.

i. Completeness. The Government will review the pricing submissions for completeness. A proposal is complete if the Offeror providing prices in a pricing table that does not include blanks, unreadable fields, or incomplete data. The proposed prices shall be traceable between the Price Volume narrative and the price table. Incomplete price submissions may not be evaluated, and the proposal may be eliminated from the competition.

ii. Reasonableness. The Government will perform analysis using one or more of the price analysis techniques identified in FAR 15.404-1 to determine reasonableness.

No price realism analysis will be conducted.

FACTOR 3: Price

Evaluation Criteria: For this factor, the Offeror’s price proposal will be evaluated for completeness and to determine whether the proposed prices are fair and reasonable in accordance with FAR 15.404-1(b). Evaluation of option years shall not obligate the Government to exercise such options. Price will not be evaluated adjectivally or assigned a score.

i. Completeness. The Government will review the pricing submissions for completeness. A proposal is complete if the Offeror proposed prices in a pricing table that does not include blanks, unreadable fields, or incomplete data. The proposed prices shall be traceable between the Price Volume narrative and the price table. Incomplete price submissions may not be evaluated, and the proposal may be eliminated from the competition.

ii. Reasonableness. The Government will perform analysis using one or more of the price analysis techniques identified in FAR 15.404-1 to determine reasonableness.

No price realism analysis will be conducted.

ATTACHMENTS:

CCN NG Medical Record of Questions Amendment 0007 does not replace or change any other attachments. This is for responses to industry questions which clarify and elaborate on questions posed.

- See attached: CCN NG Medical Record of Questions Amendment 0007

All other terms and conditions remain the same.

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