36C10G26R0003 0020 CCN Next Gen - Medical Amendment.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 12

0020 04-17-2026

36C10G

U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

36C10G

U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

To all Offerors/Bidders

36C10G26R0003

12-15-2025

X

X X x

The purpose of this amendment (0020) is to:

1. Revise language throughout the RFP.

2. Incorporate - ATTACHMENT 2 – IDIQ Price Volume Schedule.

3. Publish and provide CCN NG Medical Open Mic Session Response to Industry 4.17.26

4. Publish and provide 36C10G26R0003 Next Gen Medical_Conformed Copy 04172026

See continuation page for further details. All other Terms and Conditions remain the same.

Jessica Portillo Contracting Officer

This amendment provides a conformed copy of the CCN Next Generation Medical solicitation, noticed as 36C10G26R0003. The following revisions have been incorporated into the updated conformed copy and are detailed below for your reference.

Note: The words struck out in the “From” sections of each change denote the language that will be removed in each revision. The words in red font in the “To” sections of each change denote the new language to be added in each version.

CHANGE 1:

Revise language in section B.3 MININUM GUARANTEED AMOUNT AND MAXIMUM VALUE, paragraph (2) to read as follows:

FROM:

(1) The minimum guaranteed amount for this contract is $10,000.00, Orders beyond the minimum will be determined by Department needs and the results of fair opportunity competitions, other than exceptions as noted in section B. 5.1.1 below. The Government has no obligation to award TOs beyond the minimum guaranteed amount.

(2) The maximum aggregate value of all task orders under this IDIQ is $700,000,000,000.00.

This ceiling is neither divided nor multiplied by the number of awardees.

(3) VA will not reimburse bid and proposal costs in any circumstance.

TO:

(1) The minimum guaranteed amount for this contract is $10,000.00, Orders beyond the minimum will be determined by Department needs and the results of fair opportunity competitions, other than exceptions as noted in section B. 5.1.1 below. The Government has no obligation to award TOs beyond the minimum guaranteed amount.

(2) The maximum aggregate value of all task orders under this IDIQ is $1,000,000,000,000.00.

This ceiling is neither divided nor multiplied by the number of awardees.

(3) VA will not reimburse bid and proposal costs in any circumstance.

CHANGE 2:

Section B.4 IDIQ ADMINISTRATION DATA is hereby revised as follows:

FROM:

This Request of Proposal (RFP) will result in the award of a Multiple Award (MA) Indefinite- Delivery, Indefinite-Quantity (IDIQ) contract for Community Care Network (CCN) Next Generation (Next Gen) Medical services.

This RFP is issued under Multi-Year contracting authority in accordance with FAR 17.1. Funding will be obligated at the TO level. Award of the base period does not obligate the Government to exercise any subsequent option periods. The Government may issue orders across any active period of performance, subject to funding availability.

The resulting Multiple-Award Indefinite-Delivery/Indefinite-Quantity (MA-IDIQ) contracts will include a ten (10) year ordering period, structured as follows:

• Base Period: Three (3) years

• Option Period I: Two (2) years

• Option Period II: Two (2) years

• Option Period III: Two (2) years

• Option Period IV: One (1) year

This Request of Proposal (RFP) will result in the award of a Multiple Award (MA) Indefinite- Delivery, Indefinite-Quantity (IDIQ) contract for Community Care Network (CCN) Next Generation (Next Gen) Medical services.

This RFP is issued under Multi-Year contracting authority in accordance with FAR 17.1. Funding will be obligated at the TO level. Award of the base period does not obligate the Government to exercise any subsequent option periods. The Government may issue orders across any active period of performance, subject to funding availability.

The Government anticipates that the IDIQ award date will commence on or about August 2026.

This anticipated award date is provided for planning purposes only and may be revised at the CO's discretion due to programmatic or operational needs. Periods of performance for individual task orders will be established at the time of order issuance and may begin at any point during the active ordering period. Offerors should be prepared to initiate performance in accordance with the requirements and timeliness specified in each task order.

The resulting Multiple-Award Indefinite-Delivery/Indefinite-Quantity (MA-IDIQ) contracts will include a ten (10) year ordering period, structured as follows:

• Base Period: Three (3) years

• Option Period I: Two (2) years

• Option Period II: Two (2) years

• Option Period III: Two (2) years

• Option Period IV: One (1) year

CHANGE 3:

The following table in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS — COMMERICAL PRODUCTS AND COMMERCIAL SERVICES, C. Instructions, Conditions, and Notice to Offerors is hereby changed as follows:

FROM:

Table 1 – IDIQ Proposal Volume Requirements

Factor Content Delivery Method

Volume Page Limit

Contracts Documents

Contracts Documents

Written Contract Documents:

Cover Letter

Table of Contents

Table of Figures

List of Tables

Organizational Chart

Glossary

Completed Reps & Certs

Executed Proposal, to include SF1449 and SF 30 Amendments

Points of Contact

OCI Information

N/A

Factor 1

Technical Evaluation

Corporate Experience Written Proposal

I No more than 3 contract/TO references Reference narrative of no more than 25 pages

Factor 2 Veteran Involvement/Subcontracting Plan

Written Proposal

II 15

Factor 3 Price Written

III 20

Table 1 – IDIQ Proposal Volume Requirements

Factor Content Delivery Method

Volume Page Limit

Contracts Documents

Contracts Documents

Written Contract Documents:

Cover Letter

Table of Contents

Table of Figures

List of Tables

Organizational Chart

Glossary

Completed Reps & Certs

Executed Proposal, to include SF1449 and SF 30 Amendments

Points of Contact

OCI Information

N/A

Factor 1

Technical Evaluation

Corporate Experience Written

I No more than 3 contract/TO references Reference narrative of no more than 25 pages

Factor 2 Veteran Involvement/Subcontracting Plan

Written

II 15

Factor 3 Price Written

III 25

CHANGE 4:

The following language in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS — COMMERICAL PRODUCTS AND COMMERCIAL SERVICES, Factor 3:

PRICE, is hereby changed as follows:

FROM:

All proposals must include a Price Volume to be considered for award. The Offeror must propose pricing for the labor categories described below. The proposed price shall be an hourly, fully burdened labor rate. Offerors must provide pricing for the base year and all option periods.

Failure to price the base and all option periods shall cause the offer to be rejected from further consideration. Offerors shall submit their price in a table within the Price Volume (reference Table 3- Price Volume Table below) and provide an explanatory narrative that the Offeror provides as the basis for their proposed price for each labor category.

Price Rounding: The Government requires the Offeror to propose prices that are two decimal places.

If a proposal is not received from a HubZone small business concern, the price evaluation will not consider the preference for HubZone small business concerns (FAR 52.219-4).

Directions for Pricing Labor Categories

The Offeror shall propose hourly labor rates for the following labor categories for each year of the Period of Performance:

• Program Manager, Senior: a Senior labor category has about 10 years of experience and a MA/MS degree, working on mission critical aspects the program. Program Managers plan, direct, and coordinate operations of public or private sector organizations, including formulating policies, managing daily operations, and planning the use of resources.

• Customer Service Representative, Mid-Level (Journeyman): a journeyman labor category has about 3 to 10 years of experience and a BA/BS or MA/MS degree. A Journeyman labor category typically performs all functional duties independently.

Customer Service Representatives interact with customers to provide basic or scripted information in response to routine inquiries about products and services. They also may handle and resolve general complaints.

• Trainer, Senior: a Senior labor category has about 10 years of experience and a MA/MS degree, working on mission critical aspects the program. A Trainer designs and conducts training and development programs to improve individual and organizational performance. They may also plan, direct, manage, and coordinate the training and development activities.

Table 3 - Price Volume Table

Labor Category

Base Year Option Year

Option Year

Option Year

Option Year

Year

Year

Year

Year

Year

Year

Year

Year

Year

Year 10

Program Manager Senior

Customer Service Representative, Journeyman

Trainer, Senior

All proposals must include a Price Volume to be considered for award. The Offeror must propose pricing for the labor categories described below and in Attachment 2: IDIQ Price Volume Schedule. The proposed price shall be an hourly, fully burdened labor rate. Offerors must provide pricing for the base year and all option periods. Failure to price the base and all option periods shall cause the offer to be rejected from further consideration. Offerors shall submit their pricing using Attachment 2: IDIQ Price Volume Schedule and provide an explanatory narrative that the Offeror provides as the basis for their proposed price for each labor category. The narrative description of the Price Volume shall be limited to 25 pages.

Attachment 2: IDIQ Price Volume Schedule does not count against page count.

Price Rounding: The Government requires the Offeror to propose prices that are two decimal places.

If a proposal is not received from a HubZone small business concern, the price evaluation will not consider the preference for HubZone small business concerns (FAR 52.219-4).

Directions for Pricing Labor Categories

Labor Rate Ceilings identified in Attachment 2: IDIQ Price Volume Schedule identifies the labor categories and corresponding maximum binding rates the contractor shall use for task orders issued under this IDIQ, to the extent the task order offeror includes those labor categories in structuring its firm- fixed pricing, and subject to the specific requirements and circumstances of each individual task order.

The Offeror shall propose maximum hourly, fully burdened labor rates for the following labor categories for each year of the base period and all option periods. See Attachment 2: IDIQ Price

Volume Schedule for labor category descriptions and minimum educational and experience requirements.

Labor Category Descriptions:

• Business Analyst – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Supports healthcare network programs by applying industry best practices to develop conceptual business models and identify key operational considerations.

Assesses the functional and operational baseline of the organization and its components, helping to shape program direction and strategy while ensuring stakeholder needs are addressed. Identifies technology or process gaps that affect the program’s ability to meet organizational goals. Develops strategies to enhance IT and operational performance across functional areas. Participates in planning sessions, solution assessments, and design reviews to validate program approaches and deliverables, and assists in resolving complex program or systems challenges.

• Configuration Manager – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Provides configuration management planning and support across systems, processes, and operational environments. Establishes and maintains configuration identification, change control, configuration status accounting, and audit processes.

Ensures that only approved and validated changes are incorporated into systems, workflows, documentation, and data structures, as applicable to task order requirements.

Supports governance and oversight of changes impacting business operations, clinical coordination processes, provider network data, and related administrative functions.

Collaborates with stakeholders to ensure configuration management practices align with performance, compliance, and mission objectives.

• Data Integration Engineer – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Designs, develops, and maintains data integration solutions to support the ingestion, transformation, and exchange of data across internal and external systems.

Integrates data sources including patient-generated health data (PGHD), clinical and administrative data, and publicly available datasets as applicable to task order requirements.

Supports data interoperability across enterprise environments, including on-premise, cloud-based, and external partner systems. Ensures data quality, consistency, and availability to enable reporting, analytics, and operational decision-making. Collaborates with cross-functional stakeholders to align data integration efforts with mission needs, performance objectives, and evolving program requirements.

• Information Assurance / Security Specialist – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Analyzes, defines, and implements security requirements across systems, data, and operations. Designs and supports security solutions to protect sensitive information in compliance with applicable standards. Performs risk assessments, identifies vulnerabilities, and recommends mitigation strategies. Supports security governance activities, including system authorization, continuous monitoring, and compliance with established frameworks. May support specialized environments, including multilevel security (MLS).

• Program Manager II – Has, at a minimum, a master’s degree AND 2+ years of experience. Provides day-to-day management of contract, program, and operational activities, which may include multiple projects, teams, and locations. Organizes, directs, and coordinates planning and execution to ensure effective and efficient service delivery in support of mission objectives. Oversees resource allocation, stakeholder engagement, and performance management across functional areas. Establishes and maintains a quality control program to ensure compliance with contract requirements and performance standards. Has authority to manage resources and adjust organizational structures, as needed, to support evolving requirements. Demonstrates strong written and oral communication skills. Supports activities across clinical, administrative, and operational domains, as applicable to task order requirements.

• Project Manager II – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Provides project-level oversight and is responsible for successful execution of assigned efforts, including cost, schedule, and performance. Applies programmatic, technical, or operational expertise. Coordinates and leads project activities, resolves technical, administrative, and management challenges, and ensures timely delivery within established objectives. Interfaces with stakeholders across technical, clinical, and operational areas to support effective execution and alignment with mission goals.

Supports projects across functional domains, ensuring responsiveness to evolving requirements and performance expectations.

• Quality Assurance Manager – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Develops, implements, and maintains quality assurance and quality control programs to ensure compliance with contract requirements and performance standards.

Monitors and evaluates processes, services, and deliverables to identify areas for improvement and ensure consistent quality across operational, clinical, and administrative functions. Conducts audits, reviews performance metrics, and recommends corrective actions to address deficiencies and improve outcomes.

Collaborates with stakeholders to ensure alignment with mission objectives, regulatory requirements, and continuous improvement initiatives. Supports quality assurance activities across functional areas, including care coordination, claims processing, provider network operations, and related services.

• System Administrator II – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Supports the administration, configuration, and maintenance of systems and platforms across network, server, cloud, and health IT environments. Ensures the reliability, performance, and security of systems supporting operational and mission needs. Installs, configures, and maintains software, systems, and applications to ensure integrity and availability. Implements system enhancements and updates to improve functionality and performance. Supports systems operations and planning to ensure alignment with organizational requirements and evolving program needs.

• Technical Writer / Editor – Has, at a minimum, a bachelor’s degree AND 2+ years of experience. Responsible for the content and quality of technical documentation, including SOPs, manuals, reports, and other deliverables developed in alignment with VA requirements and policy. Reviews and edits documentation for spelling, grammar, clarity, and completeness, identifying issues such as missing instructions, redundant sections, or gaps in required content. Depending on the complexity of the material, may verify technical accuracy directly or coordinate with subject matter experts. Ensures all documents comply with the organization’s style guide and may also maintain that guide, recommending updates as needed.

The Offeror’s final proposed rates, as agreed upon by the Government, for the labor categories in Attachment 2: Price Volume Schedule will be incorporated into the contract upon contract award.

CHANGE 5:

The following language in section E.4 ADDENDUM to FAR 52.212-2 EVALUATION—

COMMERICAL PRODUCTS AND COMMERCIAL SERVICES, C. EVALUATION CRITERIA

AND METHODOLOGY, FACTOR 3: Price, is here by changed as follows:

FROM:

FACTOR 3: Price

Evaluation Criteria: For this factor, the Offeror’s price proposal will be evaluated for completeness and to determine whether the proposed prices are fair and reasonable in accordance with FAR 15.404-1(b). Evaluation of option years shall not obligate the Government to exercise such options. Price will not be evaluated adjectivally or assigned a score.

i. Completeness. The Government will review the pricing submissions for completeness. A proposal is complete if the Offeror proposed prices in a pricing table that does not include blanks, unreadable fields, or incomplete data. The proposed prices shall be traceable between the Price Volume narrative and the price table.

Incomplete price submissions may not be evaluated, and the proposal may be eliminated from the competition.

ii. ii. Reasonableness. The Government will perform analysis using one or more of the price analysis techniques identified in FAR 15.404-1 to determine reasonableness.

No price realism analysis will be conducted.

(End of Provision)

TO:

FACTOR 3: Price

Evaluation Criteria: For this factor, the Offeror’s price proposal will be evaluated based upon the Offeror’s proposed maximum hourly, fully burdened labor rates and the Government’s calculated Total Evaluated Price (TEP). All proposed hourly, fully burdened labor rates and the TEP will be evaluated for completeness and determine whether the proposed fixed prices are fair and reasonable in accordance with FAR 15.404-1(b). The Government will evaluate price for all Offerors in accordance with this Section. All pricing assumptions, Government specified estimated quantities, and evaluation scenarios will be applied equally and without deviation across all Offerors to ensure a fair and consistent evaluation.

For the purposes of proposal evaluation, to determine the Offeror’s price for each labor category, for each year of the base period and all options periods, the Government will multiply Offeror’s proposed fully burdened labor rate by the Government’s estimated level of effort (hours). The Government’s estimated level of effort (hours) per labor category per year is provided in Attachment 2: Price Volume Schedule. This level of effort is only an estimate and is used solely for evaluation purposes. The TEP will include the sum of prices for each year in the base year and all option years. Evaluation of option years shall not obligate the Government to exercise such options. Price will not be evaluated adjectivally or assigned a score.

i. Completeness. The Government will review the pricing submissions for completeness. A proposal is complete if the Offeror proposed prices in a pricing table that does not include blanks, unreadable fields, or incomplete data. The proposed prices shall be traceable between the Price Volume narrative and the price table.

Incomplete price submissions may not be evaluated, and the proposal may be eliminated from the competition.

ii. ii. Reasonableness. The Government will perform analysis using one or more of the price analysis techniques identified in FAR 15.404-1 to determine reasonableness.

No price realism analysis will be conducted.

(End of Provision)

CHANGE 6:

The following attachment has been incorporated and added in section D, CONTRACT

DOCUMENTS, EXHIBITS, OR ATTACHMENTS:

FROM:

See attached document: ATTACHMENT 1 -CCN Next Gen Medical IDIQ PWS _02_25_26_v2

TO:

See attached document: ATTACHMENT 1 -CCN Next Gen Medical IDIQ PWS _02_25_26_v2

See attached document: ATTACHMENT 2 – IDIQ Price Volume Schedule

ATTACHMENTS:

• See attached document: ATTACHMENT 2 – IDIQ Price Volume Schedule

• Record of Questions and Answers 0020 4.17.26

• 6C10G26R0003 Next Gen Medical _Conformed Copy 04172026

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