28523ExhibitB-2PerformanceRequirements.docx

EXHIBIT B2 – PERFORMANCE REQUIREMENTS

Type/print the full legal name of the bidder company

Instructions:

Note: Bidder must follow the instructions outlined in this Exhibit. Unless Enterprise Services, in its discretion, determines that a bidder’s deviation from these instructions is immaterial or timely corrected, Bids that do NOT follow these instructions may be deemed to be nonresponsive and rejected.

1. Add the bidder’s business name above and follow the instructions below.

2. Provide a written response that addresses how the bidder meets or exceeds each requirement in the Written Response column.

a. Supporting Information. Please make sure to include references in Exhibit A-2 – Bidder Profile that match the information provided in this exhibit. Enterprise Services may request additional information or references to help verify the information provided by the bidder in this exhibit. A bidder’s failure to provide such requested information to Enterprise Services within five (5) business days may result in disqualification.

b. Bidder’s Commitments. Please note that, if bidder is awarded a contract, bidder’s responses to some of the performance requirements below (e.g., customer service) will be incorporated into the resulting cooperative purchasing agreement. Accordingly, bidder is cautioned to state only commitments that bidder can meet throughout the term of the contract. An awarded bidder (i.e., contractor) who is not able to meet such commitments throughout the contract term may be subject to contract termination for breach of contract and damages. Please see Exhibit D – Cooperative Purchasing Agreement.

3. Submit the exhibit as a Microsoft Word document and without modifying the formatting. If you need to print out this document for any reason, please note this document is size Legal 8.5” x 14”.

4. Bidder’s written response to the performance requirements will be assessed as follows:

Stated Business Need Written Response

To meet minimum acceptable standard [0%]: Bidder must commit to deliver all orders within 180 days of the order receipt, offer purchasers an option to cancel orders with a full refund, and no penalties if the goods/products are delayed beyond that time frame. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Added value considerations: Provide information regarding how bidder will meet or exceed the above stated delivery needs:

(a) identify not to exceed delivery lead time commitment for all orders;

list options bidder will offer purchasers if the delivery is unexpectantly delayed (e.g., order cancelation with no charges or requirements, offer equivalent or better alternative product substitution at no additional charge, discounts for the delayed product, if so specify discount %, etc.)

Written Response Required.

(a) Not to exceed delivery time for all orders (in days):

(b) Options offered in case of order delivery delays:

To meet minimum acceptable standard [0%]: Bidder must not impose an order minimum. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Added value considerations: Confirm that bidder is able to support different purchase order sizes and offer volume discounts for large orders by providing the following information:

(a) Identify what is considered a volume order

(b) identify what volume discount(s), if any, bidder will offer and specify what products, or categories of products would be subject to these discounts.

Written Response Required.

(a) Volume order:

(b) Volume discount(s), if any, identified by products or categories (% and volume):

To meet minimum acceptable standard [0%]: Bidder must demonstrate that bidder has sufficient inventory and supply chain management processes to continue to supply goods pursuant to the resulting contract, if awarded, through any short-term market disruptions. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Added value considerations: Demonstrate that bidder has inventory and supply chain management processes that will support the State needs with minimal disruptions by providing the following information:

(a) Identify how many different suppliers bidder utilizes

(b) Identify what processes bidder utilizes when an established supplier/manufacturer can no longer supply a certain product;

(c) Identify average inventory levels that bidder maintains day to day for each of the main product categories;

(d) Identify and describe bidder’s supply chain resilience strategies and/or programs in place to reduce short-term disruptions to the State.

Written Response Required.

(a) Number of suppliers your company employs:

(b) Processes your company utilizes when an established supplier/manufacturer can no longer supply a certain product:

(c) Average inventory levels that your company carries day to day for each the main product categories:

(d) Strategies and/or programs in place at your company to reduce short-term disruptions to the State:

Return this exhibit to Procurement Coordinator at:

DESContractsTeamMaple@des.wa.gov

EXHIBIT B-2 – PERFORMANCE REQUIREMENTS PAGE 2

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