26RE014_Attachment 1_PWS.pdf

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

PERFORMANCE WORK STATEMENT(PWS)

Bus Driver Services Okinawa, Japan - DoWEA Pacific South District

Department of War Education Activity 4800 Mark Center Drive

Alexandria, VA 22350

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

1. Introduction

The Department of War Education Activity (DoWEA), as one of only two Federally operated school systems, is responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of War (DoW). DoWEA is globally positioned, operating 161 accredited schools in 9 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico.

DoWEA employs about 14,000 employees who serve over 67,000 children of active-duty military and DoW civilian families. DoWEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for post-secondary education and/or career success and to be leading contributors in their communities as well as in our 21st-century globalized society.

DoWEA operates as a field activity of the Office of the Secretary of War (Personnel and Readiness). It is headed by a director who oversees all agency functions from DoWEA headquarters in Alexandria, Virginia. DoWEA's schools are divided into 3 geographic areas: Europe, the Pacific, and the Americas.

1.1 General

DoWEA requires student transportation services to the Pacific South (Okinawa) Military Community. The Contractor shall provide all personnel, including drivers, services, supplies, and/or equipment necessary to perform student transportation services. Contracted services shall comply with DoWEA and Host Nation requirements for student transportation.

1.2 Scope of Work

The purpose of this requirement is to provide student transportation services. Safety is of the highest priority and is entrusted to the Contractor under this effort. The Contractor shall perform all services in a safe, prudent, and professional manner. The Contract shall take full responsibility for ensuring prompt and proper delivery of services while always maintaining good order of passengers. The Contractor shall provide bus services to students living in established commute areas and outside of the established walking area. Transportation services for students must be completed in the safest and most efficient manner possible, following all DoWEA, Host Nation laws, and military installation regulations.

2. Requirements (Objectives).

2.1 Objective 1. Daily Commute Student Transportation. Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.1.1 Task One Daily Commute Student Transportation: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The Driver shall receive the child at the pick-up point and assist the student while boarding. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR or designated representative. For end-of-school day runs, all buses shall be in position at the school loading zones 10-15 minutes prior to the scheduled departure time.

2.1.2 Task Two: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from front to rear immediately after the last stop of each run to ensure no passengers remain in the vehicle. Check for lost and found articles.

2.1.2.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.1.2.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager, who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.1.2.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run, and date found and be delivered to the school, COR, or designated representative once a week.

2.1.2.4 Standard: Employ and adhere to all General and Specific Requirements and additional standards specified in PWS Objectives 1-4, 2.7, and 2.8 while conducting these tasks.

2.1.3 Task Three: Route & Stop Development and Configuration

2.1.3.1 Standard: The contractor shall develop bus routes, bus stop locations, and run arrival and departure times based on assigned riders.

2.1.3.2 Standard: Routes shall be designed to be optimized for minimum ride time and highest ridership possible.

2.1.3.3 Standard: Bus stops shall be placed in close proximity to the majority of housing locations serviced at city bus stops whenever possible and approved by the COR prior to implementation.

2.2. Objective Two (2) Driver Service: Curricular. The Contracting Officer’s Representative (COR) shall provide the

Contractor with COR-approved trip requests through the designated trip request system. Each trip request will include a complete description of the required curricular school bus transportation services. Only trips approved by the COR are authorized for performance under this contract. Approved trip requests shall be transmitted to the Contractor no later than thirty (30) calendar days prior to the requested departure date.

The Contractor shall perform curricular school bus transportation services for any 24-hour period, including Saturday, Sunday, and Holidays.

2.2.1 Task One Scheduled Curricular: (e.g., physical education class). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR. Destinations include but are not limited to museums, factories, farms, and historical sites which are normally within 60 miles of the installation.

2.2.1.1 Standard: Scheduled Curricular Transportation Standards: Departure and return times are normally the same day and are performed between 0700 and 1600 hours. Trip requests for this service will normally be submitted daily to the contractor by the government no less than 10 days prior to the service requirement. Drivers for daily commute may also be utilized for curricular transportation when times allow. In the event these drivers are not available, or time does not allow use of current drivers, the contractor is required to provide additional drivers. To ensure passenger safety, at no time shall drivers operate buses for over 8 hours in one calendar day.

2.2.2 Task Two: Career Practicum Transportation: Career Practicum is a specialized subset of curricular trips, involving regular, short-distance transportation to on-base internships and vocational training sites. These trips typically involve small groups and short durations and may be serviced by non-CDL vehicles such as sedans or vans.

2.2.2.1 The contractor shall provide drivers, not requiring CDLs, as required to transport students for Career Practicum scheduled trips based on the schedule provided by the Government.

2.2.2.2 Career Practicum transportation will be identified as a distinct Contract Line Item Number (CLIN).

The contractor shall price this service accordingly to reflect their shorter distances and lower capacity, targeting cost efficiency equivalent to local commercial transportation.

2.2.3 Task Three: School Bus Trip Reporting: The Contractor shall provide a “School Bus Trip Report” for completed curricular school bus transportation services as designated under Paragraph 7.1, “School Bus Trip Report” of the PWS.

2.2.3.1 Curricular Standard: The contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.2.4 Standby/Parking/Alternate Parking: On site standby and parking or alternate parking will be approved or arranged by the COR. Drivers for daily commute may also be utilized for co- curricular transportation when times allow. In the event these drivers are not available, or time does not allow use of current drivers, the contractor is required to provide additional drivers. To ensure passenger safety, at no time shall drivers operate buses for over 8 hours in one calendar day.

2.2.5 Curricular Work Requests. The government will normally submit a work request to the contractor 10 working days prior to the projected start date of any co-curricular/activity school bus transportation requirement. The contractor shall review the trip requirements and notify the COR within 24 hours if the requested trip arrival and departure times are not achievable. The contractor shall offer suggestions or solutions on how to achieve the trip request requirements.

2.2.6 Emergency Special Education Driver Services. The contractor may be required to furnish drivers to transport special education students when, for any reason, Special Needs Driver services provided by USAF 18th Logistics Readiness Squadron (18LRS) special needs bus drivers are not available. In the event this service is required, the COR shall notify the contractor at least 48-72 hours in advance by a formal memorandum (these services may not be ordered by a trip request or by any individual other than the COR or Contracting Officer). The formal memorandum shall include the number of drivers needed, the estimated number of hours, the routes, and times. The contractor has 12 hours to notify the government if they cannot perform the requested services.

2.2.7 Task Three: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from front to rear immediately after the last stop of each run to ensure no passengers remain in the vehicle. Check for lost and found articles.

2.2.7.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.2.7.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.2.7.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative once a week.

2.2.7.4 Standard: The Contractor shall provide a “School Bus Trip Report” for completed co-curricular/activity school bus transportation services as designated under Paragraph 7.1, “School Bus Trip Report” of the PWS.

2.3 Objective Three (3) Driver Service: Co-Curricular/Activity School Bus. The Contracting Officer’s Representative (COR) shall provide the Contractor with COR-approved trip requests through the designated trip request system. Each trip request will include a complete description of the required curricular school bus transportation services. Only trips approved by the COR are authorized for performance under this contract.

Approved trip requests shall be transmitted to the Contractor no later than thirty (30) calendar days prior to the requested departure date.

The Contractor shall perform co-curricular/activity school bus transportation services for any 24-hour period, including Saturday, Sunday, and Holidays. Buses to support this service will normally depart/return to the school the same day between 0600-2300 hours.

2.3.1 Task One Scheduled Co-Curricular: (e.g., sports practices, etc.). The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR.

2.3.1.1 Scheduled Co-Curricular Trans Standard: Departure and return times are normally the same day and are performed between 0500 and 2300 hours.

2.3.2 Task Two Activity School Bus: The contractor shall provide authorized transportation services for after school students attending studies, clubs, practices, etc. After school transportation consists of one run (one-way) to transport2. students from school to predetermined drop-off points. Centralized school bus stops within the installation are used for this service as described in schedule provided by COR or designated representative.

2.3.2.1 Departure and return times: Departure and return times are normally the same day and are performed between 1700 and 2000 hours.

2.3.3 Co-Curricular and Activity Bus Standard: The contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.3.4 Standby/Parking/Alternate Parking: On site standby and parking or alternate parking will be approved or arranged by the COR. Drivers for daily commute may also be utilized for co- curricular transportation when times allow. In the event these drivers are not available, or time does not allow use of current drivers, the contractor is required to provide additional drivers. To ensure passenger safety, at no time shall drivers operate buses for over 8 hours in one calendar day.

2.3.5 Co-curricular/Activity Bus Work Requests. The government will normally submit a work request to the contractor 10 working days prior to the projected start date of any co- curricular/activity school bus transportation requirement. The contractor shall review the trip requirements and notify the COR within 24 hours if the requested trip arrival and departure times are not achievable. The contractor shall offer suggestions or solutions on how to achieve the trip request requirements.

2.3.6 Task Three: End of Run Checks: Drivers shall thoroughly inspect the passenger compartments from front to rear immediately after the last stop of each run to ensure no passengers remain in the vehicle.

Check for lost and found articles.

2.3.6.1 Standard: End of run checks are conducted within 5-10 minutes of conclusion of last stop for every run.

2.3.6.2 Standard: If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible.

2.3.6.3 Standard: Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative once a week.

2.3.6.4 Standard: Employ and adhere to all General and Specific Requirements and additional standards specified in PWS Objectives 1-4, 2.7, and 2.8 while conducting these tasks.

2.4 Objective Four (4) Far East Events. The School Representative, COR, or STO will provide the Contractor with a written work order request to include a complete description of the Far East Event transportation services to be performed ten (10) business days prior to the requested departure date. The Contractor shall perform Far East Event transportation services for any 24-hour period, including Saturday, Sunday, and Holidays.

The Contractor shall provide a “School Bus Trip Report” for completed Far East Event transportation services as designated under Paragraph 7.1, “School Bus Trip Report” of the PWS.

2.4.1 Task One Scheduled Far East Event: The contractor shall transport students and other authorized individuals between schools and their designated on or off installation site as described in schedule provided by COR. Destinations include but are not limited to museums, factories, farms, and historical sites which are normally within 60 miles of the installation.

2.4.1.1 Standard: Scheduled Far East Event Transportation Standards: Departure and return times are normally the same day and are performed between 0700 and 1600 hours. Trip requests for this service will normally be submitted daily to the contractor by the government no less than 10 days prior to the service requirement. Drivers for daily commute may also be utilized for curricular transportation when times allow. In the event these drivers are not available, or time does not allow use of current drivers, the contractor is required to provide additional drivers. To ensure passenger safety, at no time shall drivers operate buses for over 8 hours in one calendar day.

2.4.1.2 Far East Event Standard: The contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.4.1.3 Standby/Parking/Alternate Parking: On site standby and parking or alternate parking will be approved or arranged by the COR. Drivers for daily commute may also be utilized for co- curricular transportation when times allow. In the event these drivers are not available, or time does not allow use of current drivers, the contractor is required to provide additional drivers. To ensure passenger safety, at no time shall drivers operate buses for over 8 hours in one calendar day.

2.4.1.4 Far East Event Work Requests. The government will normally submit a work request to the contractor 10 working days prior to the projected start date of any Far East Event bus transportation requirement. The contractor shall review the trip requirements and notify the COR within 24 hours if the requested trip arrival and departure times are not achievable. The contractor shall offer suggestions or solutions on how to achieve the trip request requirements.

2.5 Emergency Special Education Driver Services. The contractor may be required to furnish drivers to transport special education students when, for any reason, Special Needs Driver services provided by USAF 18th Logistics Readiness Squadron (18LRS) special needs bus drivers are not available. In the event this service is required, the

COR shall notify the contractor at least 48-72 hours in advance by a formal memorandum (these services may not be ordered by a trip request or by any individual other than the COR or Contracting Officer). The formal memorandum shall include the number of drivers needed, the estimated number of hours, the routes, and times.

The contractor has 12 hours to notify the government if they cannot perform the requested services.

2.6 Route and Safety Assessments

2.6.1 The Contractor shall continually assess routes to identify safety risks, inefficiencies, or recurring schedule adherence issues. When schedules cannot be consistently met, the Contractor shall provide written recommendations to the COR for safe and efficient route or schedule adjustments.

2.6.2 The Contractor shall conduct documented safety assessments prior to the implementation of new routes, new bus stops, or changes to existing routes or stops. Safety assessments shall evaluate traffic conditions, student loading and unloading risks, visibility, and roadway characteristics. Changes to existing routes or stops must be approved by the COR.

2.6.3 To ensure passenger safety, the contractor shall ensure that no driver operates a bus for over 8 hours in one calendar day.

2.7 General Requirements: The following general tasks and standards apply to all the Objectives (Requirements), above in this section.

2.7.1 Program Management.

2.7.1.1 Route Establishment: The contractor shall provide bus services for DoWEA determined eligible dependents on Okinawa in accordance with the Performance Work Statement (PWS) requirements. As designated under Paragraph 7.1, Contract Deliverables, “Daily Commute School Bus Routes and Schedules” of the PWS.

2.7.1.2 Contract Manager(s): The Contractor shall appoint a Primary and an Alternate Contract Manager who shall be responsible for the performance of work. The Contractor shall notify the COR via the Contract “Manager/ Alternate Designation Report” of the appointments as designated under Paragraph 7.1 of the PWS.

2.7.1.3 The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operations of this contract.

2.7.1.4 The KO, COR and designated representative must be able to contact either the Primary or Alternate Contract Manager at any time, 24 hours a day, regarding emergencies, severe weather notification, or other similar urgent non- routine matters.

2.7.1.5 The Contract Manager or Alternate Contract Manager shall be at the scene of an accident or other emergencies within 60 minutes of notification.

2.7.1.6 The Contract Manager or Alternate Contract Manager shall be located within 100 miles of the servicing location and must be able to attend face-to-face meetings as required.

2.7.1.7 The Contract Manager or Alternate Contract Manager shall provide a Contract Personnel Report to the as designated under Paragraph 7.1, “Contract Personnel Report” of the PWS. This report shall lists all personnel performing duties under this contract by name, position, and proof of their required certifications.

2.7.1.8 The Contractor shall collaborate with the government representative on the development of bus schedules, routes and bus stops based on government provided ridership information (housing area address, school assignment, and grade) for approval by the Contracting Officer Representative (COR).

2.7.1.9 The Contractor shall continually assess the school bus routes and provide recommended safe and efficient route structure changes for the COR’s approval when schedules cannot be adhered to on a consistent basis.

2.7.1.10 Route Establishment Standard: The elapsed time with students on board shall not normally exceed 60 minutes per route/run. Any route longer than 60 minutes requires the COR and District Transportation Supervisor (DTS) approval.

2.7.1.11 The contractor shall ensure transportation does not depart bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR.

2.7.1.12 The Contractor shall schedule bus transportation to arrive at all schools no later than ten (10) minutes prior to scheduled school breakfast starting time if applicable. School buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.7.1.13 School bus stops shall be established within proximity to the majority of housing locations serviced at commercial bus stops when possible.

2.7.1.14 School bus routes shall be optimized to minimize student ride time and provide the highest passenger ridership possible.

2.7.1.15 Short Term & Long-Term Schedule Adjustments: The Contractor shall accommodate any short term and long-term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases.

2.7.1.16 Unscheduled School Day Schedule Changes: The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR.

2.7.1.17 If the Government does not notify the Contractor at least two (2) hours prior to the start of the run, the Contractor receives full consideration for the run.

2.7.1.18 Unscheduled School Day Cancelation: The Government will notify the Contract Manager in the event there is an unexpected School Day Cancelation within six (6) hours of the start of the first run of the canceled school day.

2.7.1.19 If the Government notifies the contractor 24 hours before the first run of the canceled school day, then the contractor will not charge the Government for services not required.

2.7.1.20 If the Government notifies the contractor at least six (6) hours, but not more than 24 hours before the first run of the canceled day, then the Contractor will receive 50% consideration for the run(s) not required.

2.7.1.21 If the Government does not notify the contractor at least six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

2.7.1.22 Long Term Adjustments: The contractor shall implement long term route schedule adjustments within two (5) business days of receipt of a route change request from the COR.

2.7.1.23 Student Passenger Management: Check student school bus pass and/or student bus assignment roster to ensure only authorized student passengers are boarding the school bus as specified or directed by the COR.

2.7.1.24 The Contractor shall provide Student Bus and Route Assignment List to the COR as designated under Paragraph 7.1 “Student Bus and Route Assignment List” of the PWS.

2.8 Specific Requirements for Student Transportation Services (Applies to Objectives 1, 2, 3, and 4).

2.8.1 Passenger Identification: If the student is not on the passenger list, then the driver shall notify the Contract Manger who will request instructions from the COR. The bus driver shall not allow the student to board the bus, nor shall he/she continue the run until the Contract Manager has received instructions from the COR. Students will not be left at the bus stop and efforts will be made to validate their ridership status.

2.8.2 Drivers shall refuse entry onto the bus of any adult who is not a DoWEA official, military/local police, a DoWEA, or who has not been specifically authorized by the Contracting Officer or COR

2.8.3 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run.

2.8.4 If an adult tries to board a bus without COR authorization, then the driver shall notify the Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the driver shall immediately call local police for assistance. In no case shall the driver continue the route with the unauthorized adult on board.

2.8.5 Standard: Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the contractor shall immediately notify the COR or designated representative of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the government.

2.8.6 Standard: Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 15 minutes before the scheduled time. The vehicle should not depart an authorized stop prior to the scheduled time.

2.8.7 Standard: The Contractor shall notify the COR or designated representative within 20 minutes and provide replacement personnel, as necessary to minimize the impact of a service delay.

2.8.8 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.8.9 The Contractor shall not move passengers from one vehicle to another during a run, except when a replacement vehicle is provided or when instructed to do so by the COR or designated representative.

2.8.10 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.8.11 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR or designated representative prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.8.12 The Contractor shall have sufficient personnel to meet the student transportation requirement, to include contingency personnel and must be onsite within 45 minutes of notification to the COR.

2.8.13 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR or designated representative. The passenger(s) shall be safely transported to the location specified by the COR or designated representative as soon as possible. Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the school, COR, or designated representative the next business day.

2.8.14 The Contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.8.15 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.8.16 Correct unsafe actions by students, especially to prevent an accident or injury, and to assist the driver, if behavior interferes with the driver's ability to operate the bus safely. The school bus driver shall stop the school bus on the side of the road if the student passengers are making excessive noise or standing while the school bus is in motion. The school bus driver shall immediately notify the dispatcher who shall contact the COR or designated representative for instructions.

2.8.17 Student Transportation Inbound Standards: At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers. If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

2.8.18 The Contractor shall maintain a daily student passenger count for each school bus route, run and school bus stop and provide a “Student Ridership Count Report” as designated under Paragraph 7.1 of the PWS. The Contractor shall incorporate any variances in scheduling to include, but not be limited to, late morning runs for delayed openings, early releases for inclement weather, and midday runs for school “half-days.”

2.8.19 The Contractor shall provide a “Late School Bus Report” each time a school bus arrives after a school’s morning bell time to the COR as designated under Paragraph 7.1of the PWS.

2.8.20 The Contractor shall report passenger misconduct on a School Bus Misbehavior Report (Technical Exhibit 2A, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administrator POC, COR, and STO or to the driver to provide to the COR in accordance with Paragraph 7.1of the PWS.

2.8.21 Student Transportation Outbound Standards: Students shall not be unloaded at school before the scheduled time unless approved by the COR or designated representative

2.8.22 The Driver shall release certain younger students identified by the COR or designated representative IAW the installation’s Child Supervision Policy. Only when a parent or designated person is present. In the event the sponsor, parent or guardian is not present within five (5) minutes of the school bus scheduled arrival time, and the student’s request specifies “Parent at Curb" or the student’s age is below the required age in accordance with the installation’s Child Supervisory Policy, the school bus driver shall immediately notify the Contract Manager. The Contract Manager shall contact the COR or designated representative for instructions. The school bus driver shall take the student(s) to the location specified by the COR or designated representative.

2.8.23 Vehicle Safety Inspections: The contractor shall have a procedure to conduct vehicle safety inspections prior to performing services under this contract. The contractor’s Quality Control Plan shall contain a daily vehicle inspection checklist. This checklist shall, as a minimum, ensure compliance with all applicable DoWEA and Host Nation regulations. The contractor shall maintain a file of the results of all inspections during the entire life of the contract.

2.8.24 Drivers shall perform a pre-operational safety inspection of each bus prior to each use. The contractor shall report any operational or safety concerns to the COR electronically by e-mail for action.

2.8.25 Drivers shall inspect the bus for tampering before each run to carry passengers. A checklist shall be utilized, and records kept and provided for review upon request by the COR.

2.8.26 Prior to and after each use, the bus shall be inspected using a standard checklist developed by the contractor and approved for use by the COR. The inspection shall consist of three separate and distinct parts consisting of the following:

• Security inspection – to ensure the bus has not been tampered with

• Pre-operational inspection – to ensure the bus is safe to operate

• Post-operational inspection – to ensure the bus has no sleeping students or items left behind and incurred no damage or malfunction during operation.

• Security – ADD security checks performed along with the operational pre-checks.

The time to complete the inspections shall be considered as part of the daily commute fixed rate and not billed separately. For field trips utilizing buses not previously used for daily commute, the amount billed shall not exceed 15 minutes for the security pre/post inspections combined.

2.8.27 Accidents or Incidents: If an accident or incident occurs, the Driver with the aid of an attendant, if one is aboard the elementary school bus, shall check each passenger for injuries, and shall provide first aid and/or call for medical assistance immediately after the accident or incident. The driver shall notify the Contract Manager within 10 minutes of the accident or incident occurring. The Contract Manager shall notify the COR within five (5) minutes of the driver’s notification. The Contractor shall provide telephonic updates to the COR at least every 30 minutes thereafter until the accident scene is clear and service starts again. Procedures to report a Serious Emergency during the run are below.

2.8.28 Accident. An accident is an event in which a Contractor’s vehicle with students on board is involved in an event that results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s). Examples of accidents include but are not limited to:

2.8.28.1 Collision with another vehicle.

2.8.28.2 Hitting a pedestrian, cyclist, or large animal.

2.8.28.3 Leaving the roadway and striking any object, and/or overturning.

2.8.28.4 Evasive driving or emergency actions that injure any passenger on board.

2.8.28.5 Equipment malfunction or mechanical breakdown that results in injuries to those on board.

2.8.29 Incident. Any event that occurs on/around the school loading/unloading zone or during school transportation services that has an adverse effect on either the performance of this contract or passengers, such as:

2.8.29.1 Any event causing the driver to take evasive action (e.g., swerving, slamming on brakes, etc.)

which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

2.8.29.2 Security problems (e.g., student transportation vehicle is being followed by suspicious vehicles;

strangers approaching students at bus stops or on/around school grounds; strangers questioning the driver or students about routes, schedules, or passengers; bomb threat; etc.).

2.8.29.3 Passenger misbehavior with severe impact (e.g., weapons/prohibited items, assault or battery, vandalism of the vehicle, etc.).

2.8.29.4 An individual health-related emergency requiring professional medical attention (e.g., epileptic seizure, etc.).

2.8.30 Respond to a Serious Emergency during the Run. In a serious emergency as identified below, the driver, or if he/she is incapacitated, Safety attendant, if one is assigned, shall immediately contact Emergency Services and subsequently contact the Contract Manager, who shall immediately contact the

COR.

2.8.30.1 Hijacking of the school vehicle or hostage-taking of a student passenger(s).

2.8.30.2 Gunfire directed at the school vehicle, or in its immediate vicinity.

2.8.30.3 Rocks, bottles, or other objects being thrown at the school vehicle.

2.8.30.4 Person(s), or other vehicle(s) surrounding the school vehicle or impeding its movement.

2.8.30.5 Attempts to force the school vehicle from the road or street.

2.8.30.6 An unauthorized person(s) boarding the school vehicle and refusing to leave.

2.8.30.7 Assault by a person(s) causing grievous harm or injury to a vehicle passenger(s).

2.8.30.8 Major vehicle accident that seriously injures a student passenger(s) requiring immediate help from first responders (police, medical, etc.).

2.8.30.9 Fire aboard the school vehicle that causes evacuation of a student passenger(s).

2.8.31 Accident or Incident Reporting. The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR with initial telephonic reports and submitting a written “Accident or Incident Report” within 24 hours after the accident/incident occurs in accordance with paragraph 7.1. The Government may also require updated reports as needed. The written report shall include at a minimum:

2.8.31.1 The contract number and the date and time of the accident or incident.

2.8.31.2 The location of the accident or incident.

2.8.31.3 The route number and name of driver involved in the accident or incident.

2.8.31.4 The make, model, manufacture year, and size of the Contractor’s vehicle(s) involved in the accident.

2.8.31.5 The names of personnel and passengers involved in the accident or incident, plus the names of all students on board the vehicle when the accident/incident occurred.

2.8.31.6 The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

2.8.31.7 A chronological narrative of the events leading up to the accident or incident.

2.8.31.8 Whether police were on the scene. If the police were on the scene, any citations or findings made by the police concerning the accident, and any police report numbers.

2.8.31.9 Any recommendations or comments by the Contractor concerning the accident or incident.

2.8.32 Bus Cleanliness. The Contractor’s school bus cleaning procedures shall include a clear standard for daily, routine cleaning, sanitizing, and targeted disinfecting, including steps to take in the event of an infectious disease outbreak such as an epidemic or pandemic. Such plan will be provided to the KO and COR as required. The contractor shall be responsible for maintaining the cleanliness of the interior and exterior of all buses.

Exterior cleaning will consist of a general washing weekly or more frequently as needed. Buses will be waxed three times yearly during periods of no school; during winter, spring, and summer breaks.

Authority to use the government provided bus wash system and associated cleaning equipment for vehicles is determined by the COR based on water restrictions.

The contractor shall furnish the necessary cleaning materials and supplies, ensuring no hazardous cleaning materials are used. Interior cleaning shall consist of removal of trash and cleaning of bus floors daily, cleaning of window surfaces weekly, cleaning of the passenger seats to preclude soiling passenger clothing and cleaning of body fluid spills using the government provided “Body Fluid Kit” as required. CSRS issued to the bus shall be cleaned as needed. Seat belts shall be fastened together in an orderly manner at the end of each run to ensure operability. “Bus Empty” signage shall be utilized at the end of each run after a walk-through inspection of the bus for sleeping children has been completed.

2.8.32.1 The Contractor’ plan shall follow the U.S. Centers for Disease Control and Prevention (CDC) guidance for cleaning, sanitizing, and disinfecting.(www.cdc.gov)

2.8.32.2 The contractor will ensure employees use the most appropriate products and procedures available for the task to help avoid exposing product users and occupants to potential health hazards, by using products certified by Green Seal and Eco Logo or that meet the Child Safe Guidelines.

Certified products do not contain ingredients that are known to contribute to asthma, cancer, respiratory irritation, liver, and kidney disease, or other health conditions. The contractor shall have available for their employees including but not limited to disinfectant products, face masks, water, examination gloves, and other supplies as recommended by health officials.

2.8.32.3 The contractor shall have a training program for employees on cleaning, sanitizing, and disinfecting school buses using products and procedures, as well as providing hazard communications and bloodborne pathogens training to employees.

2.8.32.4 If any Contractor employee is discovered and suspected of having a communicable disease that may result in an epidemic/pandemic, the contractor shall follow CDC and DoWEA guidelines for quarantine, disinfecting, and continued work performance.

2.8.32.5 If any student is found to be infected with a communicable disease that bears risk of pandemic / epidemic, the contractor and school shall follow CDC and DoWEA guidelines for quarantine, disinfecting, and continued ridership.

2.9. Annual and Refresher Safety and Security Training

2.9.1 Annual Safety and Security Training: All contract personnel will attend annual Safety and Security training and refresher Safety training each year. Annual training sessions will normally take place from June through August;

however, training shall be completed prior to the beginning of each contract school year. Refresher training is typically held in January.

2.9.1.1 Annual Security Training: Contractor trainer(s), dispatchers, drivers, replacement drivers must attend the annual three-to-four hour government contracted security training course covering the Security/Force Protection Module and successfully complete an end-of-course examination. This annual security training shall be provided before the start of each school year. The purpose of the annual security training is to provide bus drivers and bus safety attendants with knowledge and awareness of the basic antiterrorism and crime practices and techniques tailored to student transportation, prior to the beginning of the school year.

2.9.1.1.1 For new dispatchers, drivers, replacement drivers that are employed after the conduct of the Government-sponsored contractor’s Security Training, the bus Contractor shall provide interim security/force protection training presented in the security contractor’s training session until the newly hired personnel can attend the annual security training session before the beginning of the next school year.

2.9.1.1.2 Annual Security training sessions will cover at a minimum:

• Introduction to Terrorism (security training curriculum)

• Overview of Crimes against Children (security training curriculum)

• Vehicle inspections (security training curriculum)

• Surveillance Detection and Attack Recognition (security Training curriculum)

• Incident Reporting (security Training curriculum)

• Security Emergency Response (security Training curriculum)

• Standard Response Protocol

• Host nation first responder’s function

• Actions on bus during emergencies

• Safe Havens use and locations

• Protection of Information (security Training curriculum)

2.9.1.2 Internal Refresher Security Training: The Contractor shall conduct a one (1) hour refresher training session for all personnel providing services for this contract. The refresher training will briefly cover the same topics as the annual Security training session and will be conducted during the month of January to refresh contract employees on security procedures.

2.9.1.3 Annual Safety Training: The Contractor shall create and provide three (3) to four (4) hours of Safety training to their dispatchers, drivers, replacement drivers covering the topics listed in PWS 2.9.1.1.2.

2.9.1.3.1 Annual Safety training sessions will cover at a minimum:

• Standards of conduct

• Vehicle safety pre-run inspections

• Accident and incident procedures and reporting

• Safety procedures

• Student management

• Use of child safety seats

• Handling students with disabilities

• Loading zone and bus stops safety procedures, familiarization, and operations

• Emergency evacuations and reporting procedures

2.9.1.3.2 The primary and alternate Contract Manager shall attend the DoWEA annual Safety and Security Training Sessions. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

2.9.1.3.3 The Contractor is responsible for creating the training materials, covering the topics covered under PWS 2.9.1.1.2. The Contractor shall coordinate the training material and presentation with the COR for approval. The Contractor shall provide the draft training material for approval to the COR no later than 5 days after the effective date of the contract award or 5 days after the beginning of each option period, as applicable.

2.9.1.4 Training Memorandum: The Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Sessions. The Contractor shall provide a copy of the memorandum to the COR within five (5) business days of completion of training or before services begin; whichever date occurs first.

3. Constraints.

This section includes the parameters under which the Contractor must perform duties of the PWS.

3.1 Security

3.1.1 Installation Access under Different Force Protection Conditions for Contractor Personnel. Installation access requirements may change without notice based on various threat-based scenarios as dictated by the installation commander. The COR, in concert with the DoWEA District Force Protection Officer, will advise the contractor of any noted access changes.

3.1.2 Safety and Security Training

3.1.2.1 Prior to starting the school year, the Primary and Alternate Contract Manager, all drivers, replacement drivers, and dispatcher shall attend an annual Government-sponsored Safety and Security Training session. Sessions are normally held June to August as coordinated with the COR. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

3.1.2.2 Prior to starting the school year, the Contractor shall annually provide dispatchers, drivers, and replacement drivers, a minimum of seven (7) hours safety and security training covering the topics presented in the annual Safety and Security Training Session. The Contractor training shall include a minimum of one (1) hour of the Security/Force Protection Module.

3.1.2.3 As a part of the seven hours safety and security training, a security contractor shall provide the following training courses to identified bus Contractor personnel either in conjunction with the annual bus Contractor training session or during separate session(s):

3.1.2.3.1 Training session will be completed prior to the beginning of each school year to cover force protection, accident/incidents, student management, use of child safety seats, handling students with disabilities, safety procedures, loading zone familiarization and operations, emergency evacuations / reporting procedures, safe havens, safety precautions at loading zone and bus stops. The contractor is responsible for training new employees hired after the annual training is completed.

3.1.2.3.2 Security/Force Protection Module (i.e., vehicle security inspection, surveillance detection, and emergency response). When ordered by the KO or COR during the school year, a security contractor shall provide a three-hour Security/Force Protection Module training course to new drivers, replacement drivers, and new Contractor trainer(s) that have not completed the formal security training.

3.1.2.4 The Contractor shall also provide the Safety and Security Training to new drivers and replacement drivers that are employed after the conduct of the Contractor’s Safety and Security Training Session.

For new drivers and replacement drivers that are employed after the conduct of the security contractor’s training, the bus Contractor trainer shall provide interim security/force protection training presented in the security contractor’s training session until a security contractor is scheduled during the school year to conduct the formal training and must successfully complete an end-of-course examination.

3.1.2.5 The Contractor shall prepare a training memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Session.

The contractor shall provide a copy of the training memorandum to the COR upon completion of training.

3.1.2.6 As part of the annual training session a one (1) hour refresher safety and security training session will be conducted during the month of January to refresh contract employees of safety and security procedures.

3.1.3 Security/Force Protection Conditions.

3.1.3.1 In the event security threats increase, the Government may…