24-0005 Exhibit B2 Implementation Plan.docx

DOCX document 32 KB Posted

Attached to
Facility Technology Modernization
Solicitation number
24-0005
Issued by
Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington

About this file

This document is an Exhibit B-2 Implementation Plan for a competitive solicitation issued by the Washington Department of Enterprise Services (Enterprise Services) for a Facility Technology Modernization project. Enterprise Services is seeking to procure a comprehensive software technology solution that supports Asset Management, Work Order Management, and Capital Project Management for 42 state agencies and the 144-acre state Capitol Campus in Olympia.

The implementation plan requires bidders to provide details on their qualifications and prior experience with similar projects, their approach to incorporating State Efficiency and Environmental Performance (SEEP) practices, and a comprehensive implementation plan with milestones and timelines. Bidders must demonstrate a minimum level of experience and ability to meet the project requirements, including integrating with existing software systems. The proposed implementation approach and timelines will become part of the resulting contract. Pricing details are to be provided separately in Exhibit C - Bid Price.

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Other files

File Type Posted
24-0005 Exhibit B1 Performance Requirements.xlsx XLSX spreadsheet
24-0005 PreBid Slides.pdf PDF
24-0005Exhibit-B1PerformanceRequirementsREV1.xlsx XLSX spreadsheet
24-0005 QA2.docx DOCX document
24-0005 Exhibit C Bid Price.xlsx XLSX spreadsheet
24-0005 Amd1.docx DOCX document
24-0005 Exhibit D Contract.docx DOCX document
24-0005 Exhibit E -InclusionPlan-Subcontract.docx DOCX document
24-0005 ExhibitA-1-Bidder'sCertification.docx DOCX document
24-0005 ExhibitA-2-Bidder'sProfile.docx DOCX document
24-0005 Facility Tech Modernization CompSol.docx DOCX document
24-0005 QA1.docx DOCX document
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EXHIBIT B-2 – IMPLEMENTATION PLAN

Competitive Solicitation No.:
24-0005 – FACILITY TECHNOLOGY MODERNIZATION

Bidder:

Business Name

INSTRUCTIONS

· Add bidder company’s name above.

· Questions 1, 2 and 3 detailed below will be assessed as described in Section 3.5 Non-Cost Evaluation (Step 3B) of the competitive solicitation document.

Answer each of the below questions using the provided prompts.

· Question 1 “Qualification and Prior Experience”: Provide only the requested numbers and the list of names; other text for this question will not be considered/evaluated.

· Question 2 “State Efficiency and Environmental Performance (SEEP)”: Bidders seeking to qualify for SEEP points must include a dedicated section in their proposal titled “SEEP Practices and Sustainability” (section provided below). This section should detail how bidder’s software product solution incorporates green practices, including specific examples, metrics, and any supporting documentation or certifications.

· Question 3 “Implementation Approach and Schedule”: Space is provided at the end of this document for the bidder’s reply. Incomplete or limited responses may receive lower scoring. Bidder can include screen shots or diagrams if needed. Written responses must not reference or link to any material outside of this document.

· Submit the exhibit as a Microsoft Word document and without modifying the font or formatting.

· Please note: Not following any of the specified instructions might be grounds for the bid to be considered non-responsive.

1. QUALIFICATION AND PRIOR EXPERIENCE.

a. How many implementations of the proposed solution has your firm performed in the last 5 years?

To meet minimum acceptable standard [0%]: Bidder must demonstrate that it successfully has completed at least 3 projects in the last 5 years that are similar in scope to the services being procured. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

List the projects here, including project name and customer:

1.
2.
3.

b. How many of the above implementations that you provided in question 1 (a) were for organizations managing more than 100 employees?

To meet minimum acceptable standard [0%]: Bidder must demonstrate that it successfully has completed at least 3 projects in the last 5 years that are similar in scope to the services being procured and were for organizations managing more than 100 employees. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Please identify the projects referenced in 1 (a) here:

1.
2.
3.

c. How many of the implementations that you provided in question 1(a) were for government organizations (e.g., capitol campuses, higher education campuses, municipalities, etc.).

To meet minimum acceptable standard [0%]: Bidder must demonstrate that it successfully has completed at least 1 project in the last 5 years that are similar in scope to the services being procured and were for government organizations. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Please identify the projects referenced in 1 (a) here:

1.

d. From implementations that you provided in question 1(a), list software systems that your customer organizations have used for managing their Asset, Inventory, Work Order and Project Management systems with which your solution was able to successfully integrate.

To meet minimum acceptable standard [0%]: Bidder must demonstrate that it successfully has completed at least 1 project in the last 5 years that are similar in scope to the services being procured and were able to successfully integrate bidder’s existing software systems (e.g., financial reporting and tracking systems, contracts management systems, or the like). Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Please provide a list of software names here:

1.
2.
3.
4.
5.

e. How many total customer organizations are currently utilizing your solution for Asset, Inventory, Work Order and Project Management systems?

To meet minimum acceptable standard [0%]: Bidder must demonstrate that it successfully has been awarded contracts with at least 3 customers in the last 5 years that are similar in scope to the services being procured. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Please provide a total number here:

NOTE: Before announcement of apparent successful bidder, the top bidder(s) will be asked to provide supporting documentation and references to validate the above numbers. Such documentation has to be provided within ten (10) business days, otherwise the bidder might be disqualified from further consideration. To demonstrate sufficient prior experience with this type of solution and to be determined responsive to this solicitation, the bidder cannot have zero (0) as a response for all 1(b) and 1 (c).

2. STATE EFFICIENCY AND ENVIRONMENTAL PERFORMANCE (SEEP).

To qualify for State Efficiency and Environmental Performance (SEEP) points, bidder must provide detailed information and supporting documentation for the following:

a. Sustainable Development Practices:

1. Bidder use of sustainable development methodologies, such as minimizing waste and reusing resources during the software development lifecycle, including methodologies that support software updates and upgrades that extend the lifespan of existing hardware.

2. Bidder adoption of green data center practices, such as using renewable energy sources and efficient cooling systems.

b. Eco-Friendly Deployment and Maintenance:

1. Bidder solutions for reducing the environmental impact of deploying and maintaining the software, including options for remote installation, updates and support.

2. Bidder initiatives to reduce electronic waste, such as support for hardware recycling programs.

c. Corporate Sustainability Initiatives:

1. Bidder’s demonstrated corporate commitment to sustainability through certifications, such as ISO 14001 (Environmental Management Systems), or membership in environmental organizations.

Evaluation and Scoring The evaluation team will assess the provided documentation and award points based on the comprehensiveness and effectiveness of the SEEP practices described.

Submission Requirements Bidders seeking to qualify for SEEP points must include a dedicated section in their proposal titled “SEEP Practices and Sustainability” (section provided below). This section should detail how bidder’s software product solution incorporates SEEP practices, including specific examples, metrics, and any supporting documentation or certifications.

3. IMPLEMENTATION APPROACH AND SCHEDULE.

The bidder must be able to fully implement the proposed solution in accordance with the requirements and provided responses in Exhibit B-1 – Performance Requirements. Based on the requirements/responses provided in Exhibit B-1, provide an implementation plan describing the implementation approach and an estimated timeline. All training materials and resources described here must be included as part of the fees bid in Exhibit C – Bid Price. Describe the basis and any assumptions used for creating the timeline and any support or resources that will be required from Enterprise Services. Enterprise Services prefers an implementation approach that uses Agile methodology with resulting early and iterative value delivery.

Please note, this proposed implementation approach, and timelines will become a statement of work exhibit to the resulting contract with just minor final adjustment and customized edits when the contract is being finalized. Bidder should ensure that anything indicated here can indeed be performed as proposed.

The implementation plan must include and address, but not be limited to, the following milestones and subjects:

a. Scope Statement: If the solution is modular, explain which modules are being included to meet the requirements and responses in Exhibit B-1. Also explain how the solution is licensed – per module, all-inclusive, licensing per user or a single site-wide license, etc. (This must match the bid price in Exhibit C – Bid Price).

b. Project Team: Provide a description of the proposed project team, identifying the key people who will be assigned to this project, summarizing the individual’s title/role, education, and experience.

c. Requirements gathering: Provide a description of the requirements gathering process including how the specific needs and expectations of the stakeholders will be identified and addressed.

d. Configuration and/or customization (if applicable)

e. Data migration/integration: Provide a plan that describes how bidder’s solution will execute data migration from legacy systems to the new system.

f. Testing: Provide a plan that describes how bidder will perform First Article Test (FAT) to validate the basic functionality and performance of the system.

g. Cut over to production and validation: Provide a plan that describes how bidder will perform integration testing, system testing and user acceptance testing (UAT); confirm the system meets all requirements and performance criteria.

h. Stabilization: Provide a plan that describes how bidder will validate data to ensure accuracy, and perform data integrity checks. Monitor system performance and user satisfaction.

i. Training: Bidder must provide a sufficient level of training for end users to be able to successfully use the solution. Summarize the approach to training. Include a rough estimate of customer hours/duration commitment. For example, an administrator might need 40 hours of training versus a manager who may need 20 hours, etc.

To meet minimum acceptable standard [0%]: Bidder must demonstrate that it successfully has communicated an implementation approach and estimated timeline schedule that supports the scope of the services being procured. Bidders who do not meet this minimum acceptable standard will be disqualified from further consideration.

Return this Implementation Plan to Procurement Coordinator at:

DESCPRMInternal@des.wa.gov

SEEP PRACTICES AND SUSTAINABILITY – BIDDER RESPONSE

IMPLEMENTATION APPROACH AND SCHEDULE – BIDDER RESPONSE

COMPETITIVE SOLICITATION NO. 24-0005 – EXHIBIT B2 – IMPLEMENTATION PLAN PAGE 1

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