2313 Narrative Response Payroll.pdf
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- Solicitation number
- 2313
- Issued by
- Kenosha County, Wisconsin
About this file
This is a narrative response evaluation document for RFP 2313 issued by Kenosha County, Wisconsin, requesting proposals for a comprehensive Human Resource, Payroll, and Time & Attendance software solution. The County seeks to establish a contract for an integrated system designed to automate HR and payroll functions while providing user-friendly interfaces for employees and managers. The RFP requires vendors to address 17 specific narrative response questions covering payroll processing capabilities, system functionality, and implementation approach.
The narrative response requirements address critical operational needs including payroll processing and administration capabilities with multiple pay calendar support, secondary code assignments for employees with multiple job codes or work locations, effective dating of payroll data, and management of complex shift scenarios such as double shifts and third shifts spanning pay periods. Vendors must also describe their solutions for shift differentials, bulk changes such as cost of living increases, wage garnishment tracking, time punch hardware requirements, tax processing workflows, and user role management with access controls. Additionally, the County requires detailed information on how vendors would handle import of existing work rules and workflows, any associated limitations, implementation verification processes, and the level of customer service engagement and account management that would be provided based on the organization's size.
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RFP 2313 HR, Payroll & Time & Attendance Software Solution
Narrative Response – Payroll Kenosha County RFP 2313
Provide a narrative response to each of the following:
1. Provide Highlights of any major features, functions, or areas of support that may differentiate your service offering from your competitor’s offerings and which support the aims of the Kenosha County Payroll Department as outlined above.
2. Please provide a brief description of your payroll processing and administration capabilities. (Please include the type of pay calendars that the solution can support).
3. Describe how your solution solves secondary code assignments for employees with multiple job codes and/or work locations.
4. Describe the extent to which payroll data is effective dated, including any differences with the rest of the HCM solution.
5. Describe how the system manages instance where an employee works a double shift.
6. Describe how the system manages employees who qualify for shift differentials.
7. Describe how the system manages shift differentials when an employee works a double shift.
8. Describe how the system manages a pay period when an employee starts their third shift work prior to the pay period ending at midnight on Saturday and ends their shift
Sunday morning.
9. Provide a list of user roles and describe how your system manages the access.
10. Describe how your system would handle the import of existing work rules/workflows.
11. Describe the limitations to the types of work rules/workflows that can be imported into the system.
12. Describe how the implementation team ensures the system accurately imports work rules/workflows.
13. Describe how your solution handles bulk changes such as cost of living increases.
14. Describe how your solution tracks wage garnishments.
15. Describe what type of time punch hardware is required to work with your solution.
16. Describe how your solution processes taxes from the point of the check being processed to the point of the quarterly and annual reports being filed.
17. Describe the level of engagement that Kenosha County will have with customer service based on the size of our organization. Will we be assigned a specific person or a team?
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