23. EXHIBIT XXIII - Performance_Requirement_Summary.pdf

PERFORMANCE MEASURE INCENTIVE/WITHHOLDING

CRITERIA

Comply with all Applicable Standards and Regulations. Develop and implement an SMS to encompass all aspects of contract performance and a QCP to ensure contract compliance and improvement. Establish and incorporate into the SMS, an Aviation and Industrial Environmental Health and Safety Program (IEH&S) to perform all aspects of environmental, safety, health and hazardous material control.

Monitor the accuracy and completeness of all documentation required in the performance of this contract.

A documented DRF relating to this section permits the CO to deduct up to 20% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

Monitor the accuracy and completeness of information in the MRO database/system as it relates to aircraft maintenance tracking and configurations.

A documented DRF relating to this section permits the CO to deduct up to 15% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

EXHIBIT XXIII

Attachment A: Performance Requirements Summary

AREA/WEIGHT PERFORMANCE

STANDARD

ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

PROGRAM

MANAGEMENT 20%

Applicable Standards & Regulations (C.5) Safety Management System (SMS) & Quality Control Plan (QCP) (C.12.2.3) Environmental Health and Safety (C.12.6) Documentation Support (C.12.2.23)

All documentation (e.g. logbooks, technical publications, service bulletins) required in the maintenance process must be up-to date.

IEH&S permit and reporting requirements including MSDS listings must be maintained current at all times. Any notices of incorrect/out-of- date information will be documented with a Deficiency Report Form

(DRF).

The Government will monitor and evaluate compliance based on scheduled or random inspection and review of audit procedures, processes and documentation.

IEH&S Deliverables identified in C.12.6.7 and C.13.3 will be evaluated for accuracy, timeliness, and compliance.

PROGRAM

MANAGEMENT 15%

Automated Aviation Maintenance, Repair, and Overhaul System (MRO) (C.8.6)

Information contained in the MRO database/system must be incrementally validated, but NLT the end of the 245 day aircraft configuration deadline.

Thereafter the system must be accurate as follows:

100% accuracy of Aircraft Standard Configuration in accordance with specified timelines outlined in related bulletins or maintenance document or NLT 10 business days whichever is sooner.

100% accuracy of Parts Master Configuration effective incrementally as parts have been reviewed, 95% accuracy of Aircraft

The Government will evaluate performance based on periodic review of MRO database/system and any notices of incorrect/out- of- date information.

Inventory effective incrementally as aircraft has been reviewed.

98% accuracy of Time Controlled (items) Tracking effective incrementally as parts have been reviewed.

Any notices of incorrect/out-of- date information will be documented with a - Deficiency Report Form (DRF).

EXHIBIT XXIII

Attachment A: Performance Requirements Summary

PERFORMANCE MEASURE INCENTIVE/WITHHOLDING

CRITERIA

Ensure performance of all scheduled and unscheduled maintenance, inspections, and repair associated with the aircraft, avionics, engines, and associated systems and equipment on all OA designated aircraft and equipment. Provide, when required, all recovery/ transport and/or inspection, maintenance and repair support required for non-airworthy aircraft or unusable support equipment in domestic and remote foreign locations.

Provide maintenance, avionics and logistical support, including driving duties, to SG seasonal and/or special operations both foreign and domestic.

AREA/WEIGHT PERFORMANCE

STANDARD

ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

A documented DRF relating to this section permits the CO to deduct up to 20% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

The Contractor shall be entitled to an additional 1% of the monthly invoiced fixed fee if the contractor is able to attain a performance level of 82% OR for deliverable C.13.4.F, an additional 1% for attaining 84% OR and another additional 1% for attaining 86% or greater OR. The contractor will be entitled to a maximum incentive of 3% of the monthly invoiced fixed fee, if iall of three Thresholds are met. The Contractor shall be disincentivized -1% of the monthly invoiced contractor's fixed fee for each .25% of OR below the 80% AQL, for a maiximum withholding of 20% of the monthly invoiced fixed fee.. (See Attachment 1- Aircraft OR Incentive Disincentive Chart.)

MAINTENANCE PROGRAM (C.12.3 - C.12.3.15

PROGRAM AND C.12.3.18 - C.12.3.36)

20%

AIRCRAFT AIRCRAFT MAINTENANCE The Aircraft Maintenance Program must ensure the aircraft fleet is operationally ready for mission support and delivered on time.

Deliverable C.13.4.F Minimum performance level = 80% Any notices of aircraft not meeting the 80% (OR) performance levels will be documented with a Deficiency Report Form (DRF).

The Government will monitor and evaluate performance based Deliverable Reports referenced in C.13.4.F Operational Readiness.

PERFORMANCE MEASURE INCENTIVE/WITHHOLDING

CRITERIA

Provide special mission equipment and avionics maintenance, repair, calibration, fault isolation and installation support for both ground and airborne systems.

A documented DRF relating to this section permits the CO to deduct up to 10% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

The Contractor will be entitled to an additional 1% of the monthly invoiced fixed fee amount for attaining a performance level of 95% OR or above for deliverable C.13.4.I. The contractor will be entitled to a maximum of 1% of its monthly invoiced fixed if it attains this threshold.

The Contractor shall be disincentivized -1% of the monthly invoiced contractor's fixed feed for each .5% of OR below the 90% AQL, for a maiximum withholding of 10% of the monthly invoiced fixed fee.. (See Attachment 2- SME OR Incentive

Provide full service flight and ground instruction as required in this contract.

A documented DRF relating to this section permits the CO to deduct up to 10% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

Provide Operational Support Pilots.

Provide all ALSE equipment, inspection, repair and certification.

A documented DRF relating to this section permits the CO to deduct up to 5% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

FLIGHT PROGRAM

5%

MISSION SUPPORT

Operational Pilot Support (C.12.4.10.2) Pilot Equipment and Material Support (C.12.4.12) Aviation Life Support System Equipment (ALSE) Support (C.12.4.14)

Operational Support Pilots must meet the minimum qualification identified in this contract. Personnel for ALSE support must be trained and certified.

Available resources must provide immediate response. Service and support during all phases of Special Operation Any notices of deficient performance will be documented with a Deficiency Report Form (DRF).

The Government will evaluate performance based on periodic random inspections and audit of all services, materials and cost control measures utilized in performance this requirement.

AIRCRAFT

MAINTENANCE

PROGRAM 10%

Avionics and Specialized Mission Equipment (SME) Support

(C.12.3.16 AND C.12.3.17)

The Aircraft Maintenance Program must ensure that special mission equipment and avionics equipment is operationally ready for mission support and delivered on time.

Deliverable C.13.4.I (OR Availability) Minimum performance level = 90%. Any notices of special mission equipment or avionics not meeting the 90% (OR Availability) performance level will be documented with a Deficiency Report Form

(DRF).

The Government will evaluate performance based on Deliverable Reports referenced in C.13.4.I

FLIGHT PROGRAM

10%

Training Support (C.12.4.2)

FAA PTS for ATP/Commercial Any notices of deficient performance will be documented with a Deficiency Report Form

(DRF).

The Government will evaluate performance based on periodic random audits of training records and pilot proficiency evaluations.

AREA/WEIGHT PERFORMANCE

STANDARD

ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

PERFORMANCE MEASURE INCENTIVE/WITHHOLDING

CRITERIA

Maintain inventory control, A documented DRF proper stocking levels and relating to this section repairable parts inventory in a permits the CO to manner to allow utilization deduct up to 20% of the instead of purchasing new parts. monthly invoiced Utilize the credit card to the contractor’s fixed fee, fullest extent. Monitor receipt of depending on the services and parts/items from severity and volume of vendors to monitor open deficiencies.

purchase orders and close out.

Provide the ability to accurately monitor trends, forecast, and The contractor will be estimate costs for current year entitled to an additional and future years. Provide cost 1% of its monthly estimates for identified seasonal invoiced fixed fee and special operations support; amount for attaining aircraft upgrades; and avionics 25% cost avoidance modifications. Have the ability through utilization of to pay vendors within 30 days. repairable parts for Monitor unpaid receipt of deliverable C.13.1J, good/services. Provide flight following and aircraft tracking services.

and another 1% for attaining 30% cost avoidance.

The contractor will be entitled to a 2% maximum of its monthly invoiced fixed.

AREA/WEIGHT PERFORMANCE

STANDARD

ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

future option years. Cost contractor’s ability to forecast estimates must be within a 10% known lifecycle events.

accuracy range. Vendors must be paid within 30 days of receipt of proper invoice. Receipt of services and/or parts must not remain unpaid longer than 30 days. The ACC must be manned at all times during operational hours.

Any notices of deficient performance will be documented with a Deficiency Report Form

(DRF).

The Government will evaluate forecasted cost estimates based on requests for additional funds of unforecasted operational maintenance events.

The Government will evaluate vendor payments based on vendor feedback and maintenance delays due to lack of vendor payment.

The Government will evaluate ACC support based on staffing shortages and performance (calls).

(C.12.6) received 90 days after beginning review of the MRO database.

of each option year to assess The Government will evaluate forecasted needs during the performance based on

Industrial and Envrionmental than 30 days after certification of The Government will monitor Health and Safety (IEH&S) final invoice. Budget and evaluate performance based Support planning/impact report must be on periodic random audit and

Center (ACC) meeting purchase order and evaluate cost avoidance Support requirements. Purchase orders based on MRO Report (C.12.4.7) must not remain open longer referenced in C.13.1J.

(C.12.5.5) deliverables must meet the NMCS rate based on Deliverable Aviation established delivery date and C.13.1H.

Communication period of performance dates The Government will monitor

Acquisition Support rate. Utilization of repairable inventory and/or random (C.12.5.4) parts as stock must provide cost samples.

Accounting Support avoidance of 20%. Services and The Government will evaluate

ADMIN Inventory Inventory must be maintained at The Government will evaluate PROGRAM Management 95% accuracy. Stock level must inventory control performance 20% (C.12.5.3) ensure no more than 3% NMCS based on annual physical

70.25 70.49 -19 70 70.24 -20

71 71.24 -16

70.75 70.99 -17

70.5 70.74 -18

71.75 71.99 -13

71.5 71.74 -14

71.25 71.49 -15

72.5 72.74 -10

72.25 72.49 -11

72 72.24 -12

73.25 73.49 -7 73 73.24 -8

72.75 72.99 -9

74 74.24 -4

73.75 73.99 -5

73.5 73.74 -6

74.75 74.99 -1

74.5 74.74 -2

74.25 74.49 -3

84 85.99 2 82 83.99 1 75 81,99 0

Attachment 1- Aircraft OR Incentive Disincentive Chart

OR

Beginning

OR Ending Threshold

Pecentage of Fee Incentive/Disincentive

86 100 3

0 85.49 -10

86 86.49 -8

85.5 85.99 -9

87 87.49 -6

86.5 86.99 -7

88 88.49 -4

87.5 87.99 -5

89 89.49 -2

88.5 88.99 -3

90 95 0

89.5 89.99 -1

OR

Beginning Threshold

OR Ending Threshold

Pecentage of Fee Incentive/Disincentive

95 100 1

Attachment 2- SME OR Incentive/Disincentive Chart

Table 1