A29 - Amendment 0001 - 15DDHQ24R0000041.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES 1 1

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable) 0001 08-09-2024

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE

DEA

Office of Acquisition (FA) 8701 Morrissette Drive Springfield, VA 22152-1080

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, state and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION NO.

15DDHQ24R00000041

9B. DATED (SEE ITEM 11)

07-23-2024

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 11)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of Amendment No. 0001 is to provide the government's responses to questions received during the "Q&A" portion of the referenced solicitation. Some responses have led to updates to the following documents:

1. Section C; Performance Work Statement

2. Section I

3. Exhibit(s) I, X, XVI, XX, and XXIII

A conformed RFP with the annotation "Amendment 0001" is attached.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

15B. CONTRACTOR/OFFEROR 15C.DATE SIGNED 16B. UNITED STATES OF AMERICA 16C.DATE SIGNED 08-09-2024

(Signature of person authorized to sign) (Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

X

Question

Number

Solicitation File

Name

Solicitation

Section

Solicitatio n Page

Number(s)

Question

(PLACE AN

"X")

Government has updated section

(PLACE AN "X")

Government has clarified/responded Comments

2 Exhibit X -

Government

Furnished Property

Special Mission

Equipment /Avionics

10. Exhibit X

Government

Furnished

Property

Table 1 3 Exhibit X shows aircraft located at Albuquerque and

San Franciso. Exhibit I does not show aircraft located at these two locations. Is the location of aircraft in

Exhibit X or Exhibit I correct?

X Exhibit I and Exhibit

10 updated to match location data.

3 EXHIBIT I-

GOVERNMENT

ASSETS-Monthly

Flight Hours (Flight

Sheets)

1. EXHIBIT I-

GOVERNMEN

T ASSETS-

Monthly Flight

Hours (Flight

Sheets)

Table 1 2 Exhibit I shows aircraft at

Concord, CA, Dallas, TX, Kennesaw, GA, Slidell, LA, and Bogota, Columbia, Exhibit X does not show aircraft at these locations. Is the location of aircraft in

Exhibit X or Exhibit I correct? If aircraft at these locations are added to

Exhibit X, what special mission equipment is on the aircraft?

X Exhibit I and Exhibit

10 updated to match location data. Bogota, Columbia aircraft does not have tracked

Special Mission

Equipment/Avionics, so is is not listed in

Exhibit X.

X Yes, offerors may use

8pt font for Graphics and tables.

L.9

PROPOSAL

INSTRUCTIO

NS

a) General

Instructions

Q&As ; Solicitation 15DDHQ24R00000041

L.9 a)(5) states, “…and print shall be standard 12pt. (or larger) Times New Roman font .” Can Offerors use 8pt for Graphics and tables?

1 A28-RFP-

15DDHQ24R000000

Paragraph (5) L-5

4 EXHIBIT I-

GOVERNMENT

ASSETS-Monthly

Flight Hours (Flight

Sheets)

EXHIBIT I-

GOVERNMEN

T ASSETS-

Monthly Flight

Hours (Flight

Sheets)

Table 1 26 Aircraft AOC-239 is shown as flying 994.1 hours in October

2023. Compared to flying hours for November 2023 through May 2024, 994.1 flying hours appears high for

October 2023. Please verify if 994.1 flying hours is correct.

X AOC-239 was purchased in October

2022 with 994.1 hours on the aircraft.

Actual flight hours for

October 2022 were

42.5 hours. Exhibit I updated.

5 EXHIBIT I-

GOVERNMENT

ASSETS-Monthly

Flight Hours (Flight

Sheets)

EXHIBIT I-

GOVERNMEN

T ASSETS-

Monthly

Table 1 8 Aircraft AOC-150 has no flight hours listed for 2020 through 2024. Is AOC-150 still in the active operational inventory?

X AOC-150 is no longer in the active operational inventory.

Exhibit X -

Government

Furnished Property

Exhibit X -

Government

Furnished

Property

Special Mission

Equipment /Avionics

Special Mission

Equipment

/Avionics

7 EXHIBIT I-

GOVERNMENT

ASSETS-Monthly

Flight Hours (Flight

Sheets)

EXHIBIT I-

GOVERNMEN

T ASSETS-

Monthly Flight

Hours (Flight

Sheets)

Table 1 15 Exhibit I shows aircraft AOC-

185 located at Fort Worth, TX. Exhibit VI shows this aircraft located at Little Rock, AR. Which location is correct?

X Exhibit I is correct.

X These items are listed for spares purposes.

7, 8, 9 Pages 7, 8 and 9 list special mission equipment at various operating locations but the equipment does not have a corresponding aircraft model listed. Are these items spares or should there be an aircraft model listed for each special mission equipment line item?

Please provide an aircraft model if appropriate?

6 Table 1

8 A28-RFP-

15DDHQ24R000000

C.2 background Paragraph 2 1 C.2 states “The Aviation

Division has 139 Special

Agent/Pilot positions. Actual on board varies from year to year .” Please provide a list of current pilot qualifications.

X All DEA Special

Agent/Pilots have a minimum of a

Commercial Pilot

Certificate with an

Instrument Rating.

Some SA/Ps have additional certificates, including Airline

Transport Pilot

Certificate, Certified

Flight Instructor

Rating, Certified

Flight

Instructor/Instrument

Rating, and

Multiengine

Instructor Rating.

9 A28-RFP-

15DDHQ24R000000

C.2 background Paragraph 2 1 C.2 states “The Aviation

Division has 139 Special

Agent/Pilot positions. Actual on board varies from year to year.” Please provide an annual expected estimate for new pilots and historic attrition rates.

X Historic attrition rates and onboard rates of new pilots vary from year to year—at the peak, we trained over

20 new pilots in one year, but that was an outlier. Typically, we train approximately

10 pilots per year.

10 A28-RFP-

15DDHQ24R000000

Section C.11 Paragraph 5

& 6

17 There are 2 C.11.6; Flexibility and Maintenance Area

Security. Please update the numbering ?

X Corrected numbering in PWS file TASS

PWS-FINAL-08-06-

11 A28-RFP-

Factor 2 Quality

Approach

Paragraph 9 6 Can an Offeror submit its complete SMS Manual as an attachment outside of the page count for the QCP?

X No.

13 A28-RFP-

15DDHQ24R000000

Section L Paragraph 5 L-5 Can an Offeror cross-reference between plans in the same volume?

X Yes; however, cross-referencing should be kept to a minimum to avoid confusing plans and requireements.

A28-RFP-

15DDHQ24R000000

C.14.8.10

IEHS&S

Manager

Paragraph 9 78 No.X12 Can an Offeror submit its complete IEHS&S plan as an attachment outside of the page count of the technical volume?

14 A28-RFP-

Section C.6.1

Transition

Phase-In

Paragraph 3 6 Reference requires that

“Transitioning of employees to the new contract should be completed in the first 30-45 days”, however, this section also states “The Contractor shall conduct a 100 percent transition-in inventory at all contract performance locations, to be conducted jointly with the Government within the first 120 days of contract start date .” If employees are no longer employees of the incumbent contractor by the 45th day, does the new contract owner bear responsibility for whatever not-inventoried items are at site, until such a time that the joint (new contract owner and government) inventory is conducted?

X TASS-PWS-FINAL-8-

6-2024.pdf, C.12.2.22 updated to read, "This program approach shall be submitted as part of the proposal."

15 A28-RFP-

Section C.6.1

Transition

Phase-In

Paragraph 3 6 Please provide a definition of

“transitioning” in the

“Transitioning of employees” reference. Does transitioning mean that the employee has been hired, Public Trust (or equivalent) clearance has been moved to the new contract owner, and the employee is charging their work to the new contract owner? Or, does it mean that the transitioning person has accepted an employment offer?

X TASS-PWS-FINAL-8-

6-2024.pdf, C.6.1 updated for clarification.

Reference: C.12.2.22 Flight

Operations Quality Assurance

(FOQA) - “This program shall be submitted as a part of the proposal .”

Should the FOQA program be developed IAW the FAA

Advisory Circular AC No:

120-82 (78 pages) and submitted with the proposal prior to the initial evaluation? If so, does it count against the 150 page

QCP?

17 PWS pages 28-

29, C.12.2.23, C.11.2.23.1

C.11.2.23.2

Paragraph numbering seems to be out of sequence, going from C.12.2.23 to C.11.2.23.1 then C.11.2.23.2. Will the

Government renumber the affected PWS paragraphs to follow the sequence?

X Corrected numbering in PWS file TASS

PWS-FINAL-08-06-

TASS-PWS-FINAL-8-

6-2024.pdf, C.12.2.22 updated for clarification.

X16 A28-RFP-

15DDHQ24R000000

Section

C.12.2.22

Paragraph 2 28

18 PWS page 17, C.11.6

There are two paragraphs with the same number (C.11.6), Flexibility and Maintenance

Area Security. Will the

Government renumber the affected PWS paragraph and the paragraphs that follow?

X Corrected numbering in PWS file TASS

PWS-FINAL-08-06-

19 PWS pages 18-

20, C.11.10.1, C.11.10.2, C.11.10.3

C.11.10.1 and C.11.10.2 reference C.11.11. However there is no C.11.11. The reference seems to point to

C.11.10.3. Will the

Government confirm the reference to C.11.11 is correct and adjust numbering to reflect the reference?

X Corrected numbering in PWS file TASS

PWS-FINAL-08-06-

20 F and PWS F.1, C.6.1 Is it the Government's intent for the 120 day Transition to run concurrently with the base period starting January 1, 2025, or will the Transition be completed prior to Base

Period 1?

X It is the Government's intent for the 120 day transition to run concurrently with the base period starting

January 1, 2025.

21 Exhibit XVI Entire

Document

What time period do these costs represent? How many months of data and what period?

X January 1, 2019 to

December 31, 2023.

Update time period is

Exhibit XVI -

Aircraft Maintenance

Cost Per Flight Hour

R1.pdf

22 Section L page 5, para

L.9.a)(5)

Offerors are instructed to "use a standard page size 8.5x11 inches, printed on one side

(one sheet printed on both sides will count as 2 pages), and print shall be standard

12pt. (or larger) Times New

Roman font”.

1. Will the Government allow the use of 11x17 pages for large tables and graphics?

2. The use of a large font and

TNR font type will inordinately increase the size of graphics, preventing them from fitting on the page within the page margins. Will the

Government permit the use of a smaller font type (Arial or

Arial Narrow) and a smaller font size to proportionately size the text within the graphics and captions?

X Yes, the Government will allow the use of

11x17 pages for large tables and graphics.

Yes, the Government will permit the use of a small font type

(Arial or Arial

Narrow) and a smaller font size to proportionately size the text within the graphics and captions.

23 Exhibit XXIII Page 2 and

On page 2, Aircraft

Maintenance Program OR performance level, the reference states the Minimum

Performance Level = 80%.

The table on page 5 shows the minimum performance as

75%.

Will the government clarify the minimum performance metric and update the table accordingly?

X Corrected performance level table in EXHIBIT

XXIII -

Performance_Require ment_Summary

R1.pdf

24 Exhibit XXIII Page 5 Table of

Incentive/Disincentive is disproportionate. If you miss the OR threshold by 0.01% you are penalized by 1% of the invoiced Fixed Fee, whereas in order to earn an incentive you must exceed the

OR threshold by 5%. Will the govt consider revising the table to make incentive more in balance with disincentives.

X EXHIBIT XXIII -

Performance_Require ment_Summary revised to R1.

25 Section I Clauses by

Reference

FAR 52.222-41 and 52.222-

43 Service Contract Act were missing from the RFP although the attachments include wage determinations.

Please clarify.

X These clauses were inadvertantely omitted. These clauses are required.

Section I has been updated.

26 RFP Entire

Exhibit XX

Do more recently released wage determinations exist that the government would like to include with the RFP?

X Exhibit XX has been updated.

15DDHQ24R00000041 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 INTRODUCTION

The mission of the Drug Enforcement Administration (DEA) is to enforce the controlled substances laws and regulations of the United States and to bring to the criminal and civil justice systems those organizations and/or individuals involved in the growing, manufacture, or distribution of controlled substances appearing in or destined for illicit traffic in the United

States and its territories. DEA mission responsibilities are worldwide. The Aviation

Division’s role in this mission is to provide total aviation support to DEA Field Divisions and other law enforcement agencies in all aspects of Drug Law Enforcement. The provision of a total aviation support system will ensure that the security and integrity of all flight-related systems and support functions are maintained. In addition to domestic operations, the

DEA Aviation Division operates outside the United States in cooperation with individual host countries, and as such, conducts flight missions the nature of which vary from country-to-country.

C.2 BACKGROUND

The Aviation Division is an IS-BAO SMS Stage 3 certified operator, who’s mission includes, but is not limited to aerial surveillance, intelligence gathering, flight training, special operations, cargo delivery, personnel transport, administrative and maintenance operations. DEA has no spare aircraft for mission support during maintenance events; therefore, timely inspections, modifications, overhaul and accurate diagnosis and repair of discrepancies are critical.

The Aviation Division has historically flown annually approximately 29,000 hours, made approximately 4100 purchases for aircraft maintenance, training and support, and completed approximately 350 annual training events. The Aviation Division has 139 Special

Agent/Pilot positions. Actual on board varies from year to year. The Aviation Division has historically performed approximately 1200 maintenance events each year.

The DEA assets include a variety of commercial aircraft consisting of single and twin turbine rotorcraft, as well as, single and twin-engine piston, single and twin turbo-prop and twin-engine jet fixed wing platforms, many of which are modified and equipped with state- of-the-art, highly sophisticated sensor equipment and designed to facilitate detection and apprehension of violators. DEA aviation operations are primarily spontaneous on demand with few, if any, regularly scheduled missions. The Aviation Division currently has a fleet of 109 aircraft; comprised of 81 fixed wing and 28 rotor wing. The average age of this fleet is approximately 20 years old. Aviation Division operations are conducted under FAA FAR

Part 61, 65 and 91.

C.3 SCOPE OF WORK

The Aviation Division’s mission is to provide tactical, technical, and administrative aviation support to enhance and enable DEA’s worldwide mission. These capabilities are critical to

DEA’s strategic goal of disrupting and dismantling Drug Trafficking. Such support includes air and ground surveillance, maritime surveillance, electronic surveillance, photographic reconnaissance, undercover operations, marijuana eradication, prisoner transport and special helicopter operations for DEA’s global enforcement operations. By providing immediate technical, and administrative aviation support, the Aviation Division is a vital force multiplier not only for DEA, but for our interagency and international partners, as well. The purpose of this contract is to provide the Aviation Division, with mission support for the full range of aviation operations, to include: Program Management, Aircraft Maintenance, Flight

Simulators & Avionics, Training, Logistical, Inventory Management, and Administrative

Support necessary to sustain the worldwide DEA aircraft fleet in a safe, reliable and full mission capable condition. The Contractor shall provide aircraft and/or equipment, pilot services and special operations support as required.

C.4 DEFINITIONS

C.4.1 Aircraft: Any manned or unmanned vehicle which requires FAA approvals to operate in the national airspace system.

C.4.2 Best Commercial Practice: - Refers to the methods, processes, procedures, systems, and/or usage that are commonly implemented in industry, and generally have produced the most satisfactory or desirable continuous outcomes.

C.4.3 Betterment: Any non-routine modification that enhances the useful life and/or the functionality of the aircraft.

C.4.4 Beyond Economical Repair (BER): This is defined as when the expected cost of repairs in parts and labor exceeds the value of the tool in question.

C.4.5 Calibration: The comparison between items of equipment, one of which is a measurement standard of known accuracy, to detect, correlate, adjust and report any variation in the accuracy of the other.

C.4.6 Calibration Certificate: A document stating the traceability to the National Institute of

Standards and Technology (NIST).

C.4.7 Common Hand Tool: Any locally available tool of the aviation maintenance trade that requires no calibration or non-destructive inspection (NDI) and is not a specialized tool required for a specific task or project.

C.4.8 Consolidation: The placing of one hazardous waste container inside another container meeting applicable Federal, state and local regulations (see “Repackage” for comparison).

C.4.9 Consumable: Any item or substance which, upon installation, loses its identity and/or is normally consumed in use (such as nuts, bolts, gaskets, washers, paint, fuel, lubricants, and cleaning and preserving materials; includes Pre-Ex bin-type items) or cannot be economically repaired.

C.4.10 Depot-Level Maintenance: Includes, but not limited to major inspection, repair, major modification, fabrication, overhaul, disassembly/reassembly, refurbishment, upgrading, of aircraft, aircraft components and subcomponents. Depot Level Maintenance includes the enhancement, modification, and upgrading of software, avionics, and special mission equipment.

C.4.11 Essential Chemical: Any of those hazardous waste chemicals defined in 21 CFR

1310.02(b).

C.4.12 Field-Level Maintenance: Includes, but not limited to, minor inspections, repairs, servicing, lubricating, and adjusting as well as the replacement of parts, minor assemblies and subassemblies. This level of maintenance may be performed in the field, on the flight line, or at the location of the aircraft or equipment.

C.4.13 Flight Hours: The number of hours of flight logged during any reportable period.

C.4.14 Hazardous Waste: Any hazardous materials, hazardous substance, waste chemicals, waste containing controlled substances, contaminated debris, equipment, apparatus, etc. or waste chemicals from Office of Aviation Operations maintenance work site or other waste generating activity.

C.4.15 Incoming Manifest: The hazardous waste manifest prepared at the work site for the shipment of hazardous waste to the initial permitted treatment, storage, or disposal facility.

C.4.16 Induction: The date Contractor begins work on aircraft or component. This date shall be the first day of in-process time.

C.4.17 Intermediate-Level Maintenance: Includes, but not limited to, intermediate inspections, replacement, repair, or calibration of unserviceable aircraft, parts, assemblies.

This work also includes the fabrication and manufacture of parts, and technical assistance.

C.4.18 Lab Pack: Two or more hazardous waste containers of compatible waste or one container placed in a Department of Transportation (DOT) specification container and protected by absorbent and/or protective material.

C.4.19 Mission Capable: The material condition of an aircraft indicating that it is safe for flight and can perform all of its designated missions.

C.4.20 Mission Hours: The number of hours reported by the pilot in support of missions.

C.4.21 Neutralization: The treatment of liquid hazardous waste that is defined as a

“corrosive: according to 40 CFR 261.22, whose treatment adjusts the pH to between 5 and 9, inclusive, and whose treatment is in accordance with the treatment facility’s permit.

C.4.22 New: Previously unused or composed of previously unused materials and may include unused residual inventory or unused former government surplus property.

C.4.23 Non-Mission Capable Maintenance: An aircraft is not safe for flight and or is not capable of performing the required mission due to on-going maintenance of aircraft or systems.

C.4.24 Non-Mission Capable Supply: An aircraft is not safe for flight or is not capable of performing the required mission due to maintenance work stoppage for the non-availability of parts.

C.4.25 Non-Reporting Time: Time that is not counted against the operational readiness rate due to an Excusable Delay (Clause 52.249-14), Government directed modification or mandate that the aircraft is grounded. Federal Aviation Administration (FAA) Air worthiness

Directives will not be considered Non- Reporting Time. It is requested by the Contractor to the Contracting Officer’s Representative (COR) and is approved with the concurrence of the

Maintenance Supervisor or his designee.

C.4.26 Operational Readiness Rate: The percentage of total days all aircraft were available for mission performance during the reporting period.

C.4.27 Other than New: Includes, but is not limited to, recycled, recovered, remanufactured, used, and reconditioned.

C.4.28 Outgoing Manifest: The hazardous waste manifest prepared for the shipment of hazardous waste shipped from a permitted storage facility to a permitted treatment, storage or disposal facility.

C.4.29 Precursor: Any chemicals defined in 21 CFR 1310.02(a).

C.4.30 Quality Assurance (QA): Is defined as “a planned and systematic pattern of all actions necessary to provide adequate confidence that an item or product conforms to established technical requirements.” QA can be broken down into two main areas: product assurance and process assurance.

Product Assurance involves making sure that the final product meets design specifications of form, fit and function. And verifying the requirements are correct, the design meets the requirements including implementation reflects the design.

Process Assurance validates/verifies the process used to create final products that are effectively planned, followed and implemented including best practices. QA provides management with objective feedback regarding compliance to approved plans, procedures, standards and analyses.

C.4.31 Rebuild: Factory rebuilt to new equipment performance specifications and used subsequent to rebuilding.

C.4.32 Repackage: The removing of hazardous waste from one container and placing or pouring (decanting) it into another container (see “Consolidation” for comparison).

C.4.33 Repaired: Restored to an earlier normal operating condition by readjustments and replacement of parts.

C.4.34 Rework: Any corrections of defective work, either before, during or after inspection.

C.4.35 Scheduled Completion Date: Calendar date determined by adding the in-process time to the induction date.

C.4.36 Shall: Denotes the imperative.

C.4.37 Should: Indicates a desire, though not required outcome.

C.4.38 Special Mission Equipment: Equipment installed in aircraft for mission performance, not required or directly related to aircraft operation (i.e. Gyro-stabilized camera systems and associated equipment, Law Enforcement Specific communication systems).

C.4.39 Special Tool: Tool required by maintenance manual, designed for special use in accordance with drawings, sketches, or prints and any tool requiring calibration or nondestructive inspection.

C.4.40 Stabilization: The treatment of any liquid or solid in accordance with the treatment facilities permit in such a way as to bind the liquid or solid in a concrete/fly ash-type matrix, diminish the recoverability and leachability of any of the constituents, and minimize the diversion of any of the constituents - especially precursor and essential chemicals, and waste continuing controller substances.

C.5 APPLICABLE STANDARDS AND REGULATIONS

The Contractor shall comply with all applicable local, state, county, Federal, Agency, and

Office of Aviation Operations standards, laws, codes and regulations in the performance of this requirement and the City of Fort Worth, Tarrant County, Texas to include all facility, environmental, security, safety, human engineering, and other related industry entities.

The Contractor shall perform all work and maintain conformance with all standards, regulations, codes, policies and procedures applicable to the requirements stated herein to include, but not limited to the following:

• Airborne Law Enforcement Standard, Public Safety Aviation Accreditation

Commission (PSAAC)

• Department of Justice (DOJ) Order 264.2F

• Department of Labor (DOL)

• Department of State (DOS)

• Department of Transportation (DOT)

• DEA Aviation Operations Manual (AOM)

• DEA Aviation Maintenance Manual (AMM)

• DEA Property Management Handbook

• DEA Records System Information (DEARIS) Handbook

• DEA Aviation Division Fleet Campaigns

• FAA Order VS8000.367

• FAA Order 8000.369

• FAA Order 8000.370

• FAA AC 120-92A

• Property Management Regulations (FPMR)

• General Services Administration (GSA)

• International Business Aviation Council, International Standard for Business

Aircraft Operations

• International Convention Aviation Organization (ICAO)

• ICAO ANNEX 6

• ICAO Safety Management Manual, Document 9859

• Joint Federal Travel Regulations

• National Aerospace Standard 412, Foreign Object Damage/ Foreign Object

Debris Prevention

• National Fire Protection Association (NFPA)

• National Institute of Standards and Technology (NIST) 800 series Special

Publications (SP)

• Occupational Safety and Health Administration (OSHA)

• Office of Management and Budget (OMB) Circular A-130

• Title 5 Code of Federal Regulations (CFR), Administrative Personnel

• Title 14 CFR, Aeronautics and Space

• Title 29 CFR, Labor

• Title 21 CFR, Food and Drugs

• Title 40 CFR, Environmental Protection Administration (EPA)

• Title 41 CFR, Rules and Regulations Governing Conduct on Federal Property

• Title 48 CFR, Federal Acquisition Regulations (FAR)

• Title 49 CFR, Transportation

C.6 TRANSITION

The Contractor shall address transition of all services defined in this contract with minimal cost and without impacting operational availability. The Contractor shall include the specific requirements of this contract section. The transition plan of the successful offeror shall be incorporated into the contract.

C.6.1 Transition Phase-In

The Contractor’s proposal shall include a plan for assuming 100 percent responsibility for services required in performance of this contract. The plan shall include a timeline for completion of all phase-in activities using 30-day completion intervals, with total completion within 120 days. Transition is an integral part of contract start up. The intent of providing

120 days for transition is to provide additional time for analysis of the program and databases currently in use, and security background completion for new employees. Transitioning of incumbent employees to the new contract should be completed in the first 30 days. The plan for transition shall include, but is not limited to:

• Management of Phase-In Activities

• Initial Manning Levels and Timeline to achieve Full Manning Level

• Development and Dissemination of Operational Instructions, Procedures, and

Control Directives

• Prevention of Disrupting Work and Operations in Progress

• Transfer of Government Furnished Property, Material, Equipment and Data

• Transfer of subscription-based programs and services

• Manage and maintain the Maintenance, Repair and Overhaul (MRO) automated computerized system, without disruption of operations.

• Obtain FAA Part 145 Repair Station Certificate

The Contractor shall conduct a 100 percent transition-in inventory at all contract performance locations, to be conducted jointly with the Government within the first 120 days of contract start date. Any discrepancies in inventories will be handled on a case by case basis on the value of the items that are not found in the inventories.

The Contractor shall conduct an in-depth analysis of the Government provided inventory, and make required changes to maximize the efficiency and cost effectiveness of the inventory with particular emphasis placed on; reducing excess, eliminating unnecessary repair actions that create an overstock condition, improving repair/replenishment pipelines and reducing overall material costs. The Contractor shall provide the Contracting Officer and the COR with a cost proposal identifying cost savings and work process efficiencies to be implemented.

C.6.2 Transition Phase-Out

The Contractor’s proposal shall develop a plan for a transition-out period, in the event that the Contractor is not selected for a follow-on contract, or if the Government elects not to exercise any options to extend the performance period. This plan shall be reviewed, updated to assure all guidance and changes have been incorporated and submitted to the COR for review and approval within the first 30 days of each exercised option period.

The plan for transition-out shall include, but is not limited to:

• Transferring of all data used in the performance of this contract.

• Transfer of subscription-based programs and services

• Providing all completed reports, permits, documents, forms, and technical data used in contract performance as approved by the CO.

• Return of all materials (serviceable, repairable and consumable inventory) to the

Government in quantities established and approved during the contract period.

• Cooperation with the Government and/or new Contractor(s) in: conducting wall-to-wall inventories, ensuring continuity of on-going maintenance operations during the transition period, and executing transfer of responsibility and custody of Government

Furnished Property (GFP), Government Furnished Material (GFM), and Government

Furnished Equipment (GFE) to a new contractor.

• Return all pilot support equipment and material to the Government.

• Provide MRO Training

All technical data developed under this contract shall be marked “Property of the U.S.

Government.” All data pertaining to the MRO becomes the property of the Government and shall be turned over prior to the expiration of the contract.

The Contractor shall provide copies of all documents pertaining to the DEA-generated waste within thirty (30) days of the end of each year of performance and extension periods, if any.

C.7 ADMINISTRATIVE INFORMATION

C.7.1 General

The Contractor shall operate in accordance with all Federal, State, Local, International and

DEA regulations, and shall be responsible for obtaining any rights-of-way, permits, waivers, approvals or licenses and/or certificates required in connection with the operation, maintenance and related support services at the DEA-owned Alliance Facility.

C.7.2 Facility Access

The required Contractor personnel shall have access to the DEA Fort Worth, Texas, Aviation

Operations Center (AOC) Monday through Friday, from 5:30 a.m. to 7:00 p.m. The

Contractor shall ensure that all personnel involved in operations and maintenance services, and related work thereof, meet the security requirements identified in Section H of this contract, prior to the commencement of work.

C.7.3 Hours of Operations

Normal hours of operation for DEA are Monday through Friday from 8:30 a.m. to 5:00 p.m., which allows one-half hour for lunch. The Contractors’ work schedules shall be in accordance with the reporting DEA offices’ hours of operation. Personnel assigned to work space located on the main floor (hangar, offices, and shops) shall work hours that closely mirror the domestic work site supported. The Contractor shall assess the requirements of personnel requiring access to the DEA administrative area (second floor). Upon completion of this assessment, the Contractor shall propose a work schedule that provides the necessary support with supervision (if applicable) for the respective Aviation Division department.

This proposal shall be reviewed annually and submitted to the COR for approval. The

Government reserves the right to change the normal hours of operation for DEA offices.

Contractor personnel may be required to be available at earlier or later times than the normal access hours. The Contractor shall obtain prior written approval from the COR for all support services that require other than normal access hours or weekend access to the Government facility.

Specific support hours of operation for all off-site locations, including ARO’s shall be proposed in writing. All Aviation Resident Office (ARO) and field site contract employees shall have access to their respective work facilities.

C.7.4 Alternate Work Hours

The Contractor may request approval for alternate work hours for contractor employees working in areas without air conditioning during seasons where temperatures exceed 95 degrees Fahrenheit. Application for approval shall be submitted to the COR for concurrence from the DEA Supervisor for the area where services are provided. The contractor shall assure adequate support remains available during the normal hours of operation to support Aviation Division operations.

C.7.5 Remote/Telework

Contract personnel who can perform their duties at a remote location may participate in telework on a situational basis only, and must have advance approval. Application for approval shall be submitted to the COR for concurrence from the DEA representative for the area where services are provided, and approval by the Aviation Division Special Agent in

Charge. Situational telework is allowed for, but are not limited to, extreme weather, facility closures and epidemic or pandemic illness situations.

C.7.6 Disruption to Facility Occupants

The Contractor shall coordinate with the COR and DEA Maintenance Officer for all scheduled maintenance support requirements 24 hours in advance of any work performance that may be disruptive to facility occupants or interfere with normal facility operations.

C.7.7 Housekeeping

Contractor personnel shall maintain good housekeeping practices in all office, shop areas, maintenance and supply areas, the hangar floor, flight line and other maintenance work areas to minimize the production of industrial scrap and waste. Spills shall be cleaned immediately.

Housekeeping function in maintenance and hangar space to include shop areas shall include operations necessary to present a neat, clean appearance at all times thereby preventing safety and health hazards. All rubbish and waste materials shall be properly removed and disposed of at the end of each day.

C.7.8 Distinctive Attire and Safety Apparel

The Contractor shall be responsible for providing contract personnel directly associated with aircraft maintenance safety apparel and distinctive work attire, such as uniform shirt and trousers or shorts, to allow easy identification from a distance. The uniform shall have the contract employee’s name permanently affixed thereon. Contractor personnel indirectly associated with aircraft maintenance, with the exception of administrative personnel, shall wear distinctive work attire, such as polo shirts with Contractor logo permanently affixed thereon. All contractor personnel with assigned work spaces shall have their work space identified with the employee name, position, and contractor’s company name or logo. Emails must have a signature identifying the individual’s Contractor Company and position. The

Contractor shall be responsible for requirements of and ensuring the use of all safety apparel and equipment by Contractor personnel when required by OSHA or other Government regulations.

C.7.9 Forms

The Contractor shall propose all forms for use in contract compliance. All forms developed for use on this contract shall be submitted to the COR for review. The COR will coordinate with the appropriate DEA official to evaluate the proposed forms. The COR will in turn notify the Contractor of approval or disapproval. Approval by the COR shall be obtained prior to any form being implemented. Once approved, these forms shall become the property of DEA.

Electronic forms are preferable to paper.

C.7.10 Document Support

The Contractor shall maintain copies of all documents prepared as part of this contract for a minimum of five (5) years after closeout, unless otherwise specifically extended or otherwise revised in writing by the CO, or required by Law. The Contractor’s records shall include an identifier and a method for distinguishing DEA manifest from the other client’s manifests.

C.7.11 Safety

The Contractor shall perform all operations in a prudent, conscientious, safe and professional manner. The Contractor shall coordinate and align policies and procedures to support the

Aviation Division IS-BAO Stage 3 SMS Program. The Contractor shall comply with all safety requirements set forth in applicable Federal, State and Local laws, standards and regulations and ensure employees and subcontractors perform the work in a safe manner.

C.8 GOVERNMENT FURNISHED PROPERTY

The Government will provide only the Property and Material set forth in Exhibits VI, VII, VIII, IX, X, XI, XII for use in the performance of this contract. Government Furnished

Material means property that may be incorporated into or attached to a deliverable end item or that may be consumed or expanded in performing this contract.

C.8.1 Equipment, Material, and Space

For Contractor personnel performing work on Government premises, the Government will provide: on-site office space, furniture, telephone service. All other supplies and equipment determined necessary shall be requested and approved by the COR.

The Government will provide supplies and equipment (if available) to include aircraft spares, repair parts, ground support equipment, aircraft tools, and other associated aircraft supplies and equipment at contract start to sustain the operational tempo at the required level. The

Contractor shall use, maintain and replenish as necessary Government Furnished Property for aircraft services, supplies and equipment support. The Contractor shall purchase additional material, supplies or equipment required for contract performance. All material, supplies and equipment will become property of the Government upon receipt and reimbursement.

Available Government Furnished Property is identified in Exhibits VI, VII, VIII, IX, X, XI, XII.

C.8.2 Facility Storage Space

The Government will provide facility storage space for any Contractor/Contractor employee-owned hand tools, required ground support equipment used by the Contractor, hangar space and utilities on a no charge for use basis.

C.8.3 Technical Publications

The Government shall provide technical publications to support the requirements herein. The

Contractor shall use, update and maintain the government-furnished technical publications.

All technical material purchased by the Contractor for contract performance shall become government property and part of the Technical Publication Library upon receipt and reimbursement. The Contractor shall maximize utilization of electronic technical publications to minimize environmental impact and maximize efficiency and cost savings.

Paper technical publications/manuals, and any related subscription cost, unless required by

Law, Regulation or Manufacturer, must be submitted in advance to the COR with concurrence from the DEA Supervisor for the area supported.

C.8.4 Subscription Based Aircraft Support Programs and Services

The Government subscribes to several cost per-flight-hour offerings that provide flexibility and cost predictability benefits on an annual basis. These programs and services contribute to sustaining an acceptable level of Operational Readiness and Aircraft Availability by providing 24/7 Customer Support and access to exclusive OEM rotable inventories.

Additionally, various aircraft in the DEA Aviation Division fleet are equipped with cloud-based Health Usage and Monitoring Systems, (HUMS), Flight Data Monitoring (FDM), and Rotor Track and Balance (RTB) systems. These systems enable Aviation Division to remotely monitor the health of aircraft, engines, components and subcomponents and also provide maintenance personnel with the ability to troubleshoot, predict and perform corrective actions necessary to maintain continued airworthiness.

The Contractor shall be responsible for administering, sustaining, and maximizing the use of all Subscription Based Aircraft Support Programs and Services on aircraft and parts with coverage as listed in Exhibit XXIV. The Contractor shall determine optimal rotable inventory levels required to facilitate operational readiness and parts availability while assuring lower operating cost so as to encourage use of these programs and services. The period of performance (PoP) for such programs and services shall provide consideration for annual funding allotments for continuation.

All Contractor generated data recorded utilizing the Subscription Based Aircraft Support

Programs and Services shall be considered government property.

C.8.5 Government Furnished Data

The Government shall provide to the Contractor the data currently residing on the

Government provided MRO computer system. Title to Government Furnished Data shall remain with the Government throughout contract performance. The Contractor shall use the

Government Furnished Data only in connection with this contract.

C.8.6 Automated Aviation Maintenance, Repair, and Overhaul System

The Government’s Aviation MRO system is IBM Maximo for Aviation (MfA). MfA is provided as GFE; however, the Contractor shall be responsible for the on-site operation, administration, development, maintenance, documentation, and security support services to maintain the operation and enhancement of the system.

The Contractor shall utilize DEA’s Aviation MRO system as its primary source to track all aspects of contract performance including time and manpower. Other computer systems may be utilized to perform corporate functions such as financial system of record and payroll.

Transfer of financial, time and manpower data will be allowed from the primary MRO to the

Contractor’s system, if needed. All contractor generated data developed utilizing the

Government Furnished MRO System shall be considered government property.

The Contractor shall ensure that all information contained in the MRO system is accurate and up-to-date. The Contractor shall maintain the capability to produce reports from the MRO system at any time the government requests. The Contractor shall provide personnel that have experience with MfA or a similar/like large scale enterprise wide aviation tracking system to ensure that the data is maintained with 100 percent accuracy.

C.8.7 Automated Flight Tracking System

The Government’s current Flight Tracking system shall be maintained on-site at the Aviation

Division Office.

The Contractor shall utilize the Aviation Flight Tracking System to track all aspects of flight following and aircraft tracking. The Contractor shall ensure that all information contained in the database is accurate and up-to-date.

C.9 CONTRACTOR FURNISHED PROPERTY

The Contractor shall be responsible for obtaining and providing all property support (i.e.

uniforms, cell phones, etc.) necessary to perform the requirements stated herein, unless specifically stated otherwise. All contractor generated data entered utilizing the Government

Furnished MRO or Tracking System shall be considered government property.

All Contractor employees shall utilize their own common hand tools in the performance of work at no cost to the Government.

C.10 DIRECTION AUTHORITY

NOTE: In Domestic or Foreign locations, operational directional authority does not include authority to change any of the terms and conditions, costs or scope of the Contract. Only the Contracting Officer has the authority to change any of the terms and conditions or costs of the contract.

C.10.1 Domestic Operations

Domestic Operations fall under the directional authority of the Contracting Officer (CO). In the domestic locations, the Contractor receives guidance and/or technical direction through the Contracting Officer’s Representative (COR), and/or authorized Office of Aviation

Operations representative. A full range of Government personnel, to include operations, maintenance, training, safety, administrative, quality and contract administration personnel will be co-located at the main operating site, Alliance Facility, to assist in providing oversight and evaluation of contract performance. The COR will provide the Contractor with a list of authorized representatives.

C.10.2 Foreign Operations

Foreign operational direction authority lies with the Host Country. However, in the host country, the principal advisor for guidance and/or technical direction remains with the COR, and/or authorized representative as stated in paragraph C.10.1 above.

C.11 ADMINISTRATIVE REQUIREMENTS

The Contractor shall develop an administrative plan to support contract requirement performance and ensure compliance with all applicable Federal and State Regulations and

Government Policy.

The Contractor may propose any philosophy that will result in streamlining procedures and enhancing timeliness, accuracy and cost savings.

C.11.1 Main Operating Site

The government-owned, Aviation Operations Center (AOC) at Alliance Airport in Fort

Worth, Texas serves as the primary management facility for all Aviation Division operations and support, and shall be operated as an FAA Part 145 Repair Station, while also maintaining a line maintenance capability to support operational aircraft assigned to AOC and other transient aircraft. The Contractor shall maintain accurate documentation, electronic and/or manual records, of all aircraft and equipment maintenance performed.

Main Operating Site Level Maintenance shall include scheduled and unscheduled maintenance and inspections including the capability of field, intermediate and depot level maintenance, major repair, alteration, fabrication and overhaul of aircraft, engines, systems, components, equipment, avionics components, specialized mission equipment and ground service equipment.

C.11.1.1 Hangar Space

The Contractor shall develop and maintain a hangar floor plan at the Aviation

Operations Center with a continuous methodology for improvement and productivity.

The floor plan shall include designated maintenance bays to maximize efficiency and standardization for the following maintenance requirements:

• Two (2) B300/B300C Phase inspections (performed concurrently)

• Two (2) rotor-wing major maintenance inspections (performed concurrently)

• Two (2) Cessna 206 50-Hour inspections (performed concurrently)

• Two (2) special mission equipment installs (performed concurrently)

C.11.2 Foreign and Domestic Field Operating Sites

Field Operating Site Maintenance shall include capabilities as defined in C.11.3 to maintain aircraft in a mission capable condition.

Satellite Part 145 Repair Station locations may be proposed; however, personnel manning these locations must be properly licensed, certificated and/or authorized (i.e. FAA Airframe, Powerplant, Inspection Authorization, Repairman, etc.) to perform the adequate level of maintenance, inspection and repair activities at each location. All tasks shall be coordinated and performed in a manner to minimize daily mission impact.

Field operating sites shall be equipped with adequate resources to perform quality checks of critical tasks and tool control verification upon completion of all aircraft inspection, maintenance and repair activities.

Field work sites identified below in both domestic and foreign locations, are government provided facilities. However, foreign location contract employee lodging/housing accommodations, where necessary, shall be provided by the Contractor.

C.11.3 Work Sites

The Contractor shall provide maintenance support at all Aviation Division designated work sites. The Aviation Division has four (4) Domestic Aviation Resident Office (AROs) work sites, and three (3) foreign work site locations. Support may be required at other locations in instances where it is not feasible to perform the work at a DEA facility.

The Contractor shall provide personnel as a permanent duty assignment to appropriately conduct operations at the sites listed below.