210106 Retail Payment Solution -Attachment B- References form.docx

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Attached to
RFP - Retail Payment Solution
Solicitation number
21-557THA-BUSSY-B-23561
Issued by
Dupage County, Illinois

About this file

This document is a Reference Questions and Ratings form related to two state and local contract opportunities from the Illinois State Toll Highway Authority. The first opportunity is for a Walk-in/Cash Payment Solution, referenced as RFP #20-0106. The second opportunity is for Municipal Advisor Services, referenced as RFP #20-0182. The form includes questions for the vendor's references to rate the vendor's performance on factors such as scope of work, selection rationale, timeliness, quality of deliverables, and communication. Respondents are asked to provide an overall rating on a scale of 0-5 for each vendor.

The related state and local contract opportunity is for a Retail Payment Solution, referenced as RFP - Retail Payment Solution. This opportunity is being issued by the State of Illinois and requires electronic submissions only. Vendor questions are due by 9/6/2022 by 12:00 pm CDT.

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Reference Questions and RatingsThe Illinois State Toll Highway Authority 2700 Ogden Avenue Downers Grove, Illinois 60515-1703 630/241-6800 Fax: 630/241-6100

TTY: 630/241-6898

Road Conditions: 1-800-TOLL-FYI www.illinoistollway.com

Contract # and Description: RFP #20-0106 Walk-in/Cash Payment Solution
Vendor Name: ____________________________
Company (that reference is from) ______________________________________
Date: _____________
Private Sector:
|_|
Public Sector:
|_|
Person Conducting Interview:
Contact:
Name – _____________________________
Title – _____________________________
Email address:____________________
Questions
Response

1. What type of work did the vendor perform for your company? Describe the scope.

2. What was the primary reason for selecting this vendor?

3. Was the project completed on time and within budget? If not, why?

4. Did the vendor meet your goals, expectations? If not, why?

5. Would you select this company for a future project? If not, why?

Contract # and Description: RFP#20-0182 Municipal Advisor Services
Vendor Name: ____________________________
Ratings (Scale of 0-5; 0 = poor, 5 = excellent, each question worth 10 pts)
Rating
Comments
1.The knowledge, experience and capabilities of the vendor.
__
2.The commitment of the vendor, the amount of resources provided for the project and the overall quality of the staff working on the project.
__
3.The vendor’s responsiveness to problems or issues that occurred during the project.
__
4.The vendor’s timeliness in providing deliverables and overall quality of the deliverables.
__
5.The vendor’s communication skills and ability to provide meaningful reports.
__
Total Rating Points
___

Attachment B-Reference Questions and Ratings Page 2 of 2 image1.png

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