RFP_2032H8-18-R-00001_-_Amendment_00001_-_Signed.pdf

Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

PAGE OF PAGES

1 26

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

01/26/2018

See Attached Schedule(s)

00001

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

2032H8-18-R-00001

Mathew Nelker Procurement

MD US

Tel: 240-613-7381 Email: mathew.nelker@irs.gov

Please see continuation on Page 2.

CONTINUE

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Mathew Nelker Contracting Officer

02/08/2018

1x

02/08/2018

Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

PAGE OF PAGES

2 2 The purpose of this Amendment 0001 is to provide government responses to questions submitted in response to RFP Number 2032H8-18-R-00001. As a result of the government responses, Sections B.2, C.5, and F.3 of RFP Number 2032H8-18-R-00001 have been revised. In addition, this Amendment 0001 issues an updated Attachment J-3 - Department of Labor Wage Determinations, an updated Attachment J-5, Technical Exhibit 6, and an updated Attachment J-7 - Definitions.

RFP 2032H8-18-R-00001, Amendment 0001

Government Responses to Contractor Questions

1. C.2.2 – Transportation, Page 15 - Please clarify “inside delivery”. Is this truck to dock/warehouse or delivery to a specific location within the work facility. It it’s a combination of both, what is the approximate percentage of each? Is inside delivery a part of warehousing or is it more accurately transportation of item?

Government Response: The “Y” represents inside delivery is to a specific location within the work facility, “N” represents delivery to the dock. Percentage not tangible.

2. C.2.2.1 – Conduct Scheduled Routes, Page 15 - “The contractor shall propose transportation schedules to the Sub-COR for the routes depicted in Technical Exhibit 6.”

Does this requirement mean that the offeror is expected to propose defined transportation schedules in the proposal, based on volume of materials to be transported?

Government Response: Yes.

3. C.2.2.3 – Perform Unscheduled Pick-Ups and Deliveries, Page 16 - Please clarify how this work tasks and labor will be ordered for all performance periods.

Government Response: Please refer to Section C.5.

4. C.2.4 – Other Logistics Services, Page 18 - What type and volume of items will require

“disassembling, reassembling. . .”

Government Response: Please refer to Technical Exhibits 4, 7 and 8.

5. C.2.1.3, Provide Above Capacity Storage, Page 14 - The contractor shall provide above capacity storage as approved by the Contracting Officer. Where will this storage be required to be located? What will be the minimum required time to negotiate costs for above capacity storage?

Government Response: Location is dependent upon the customer’s request, please refer to Technical Exhibit 9 for required cycle times of ticket acknowledgement, actual service time is negotiable based on complexity of the task.

6. C.2.3.2, Provide Locksmith Services, Page 17 – This PWS paragraph specifically refers to traditional/manual lock systems. Is there now, or will there be any change to electronic key systems, and type, at any of the locations?

Government Response: Not at this time.

7. Attachment J-3. Will the government please verify that the WD provided with the RFP are the most current? These appear to be from Aug 2017 but we believe new WDs were issued in Jan 2018.

Government Response: The updated wage determinations are attached to

Amendment 0001. The new Wage Determination Number for Memphis is 15-4673.

8. CLIN 0001 shows phase-in period of 3 months. Base year CLIN 0001 shows period of 12 months. Will the Government please clarify both periods?

Government Response: Government Response: The period of performance of a phase-in period and base period will not exceed 12 months for a successor. The phase-in period of 3 months is now CLIN 0001A. CLIN 0001B denotes the 9-month

Base Period for a successor. Section B has been revised under Amendment 0001.

Section F.3 has been revised as follows:

F.3 CONTRACT TERM

The contract affords a successor a 90-day Phase-In Period which begins from the date of award. The first full performance period for a successor shall be from the end of the phase-in period through 9 months. The first full performance period for the incumbent shall be from the date of award through 12 months. The contract also includes 4 one-year optional periods. The total period of performance for this contract shall not exceed sixty

(60) months. This contract is renewable pursuant to the clause in Section I of this contract, FAR 52.217-9, “Option to Extend the Term of the Contract.”

9. Schedule B CPFF CLINs identify Unit of Issue “AJ” – Will the Government please define this abbreviation?

Government Response: The Unit of Issue “AJ” is an abbreviation for Adjustable.

10. C.4, Real Estate Projects, Page 24 - Will the Government please identify the relevant

CLIN and workload for this PWS requirement?

Government Response: A CLIN will be created on an as needed basis with a separate Statement of Work for these services after contract award.

11. Section L.4.2 Management Approach, Section 1, Staffing Plan, Page 142 and H.2, Non-Displacement of Qualified Personnel, Page 55 - The PWS is requiring letter of intent for all key personnel, however, with the provisions of H.2 in effect, what is the need for letters of intent? For this same reason, why are resume’s being required for

SCA personnel?

Government Response: Government Response: The Offeror shall provide with their proposal a letter of intent for ALL key personnel and individuals currently not employed by the Offeror or subcontractors. The letter of intent is a letter from the

Offeror to an individual, offering that individual employment under this contract, and that individual’s acceptance of that offer. Per Section L.4.5, “The offeror shall provide the resumes and references of personnel proposed to fill the key positions identified as: Program Manager, Deputy Program Manager, and Project Leaders at all Campus and Computing Center Locations.”

12. Section L.4.5, Key Personnel Resumes, Page 147 and H.10, Key Personnel Positions, Page 71 – Is the Government specifying that all Key Personnel, including “(. . . project leaders at all Campus and Computing Center Locations) must be exempt personnel not subject to SCA provisions?

Government Response: Yes

13. C.2.2.3, Perform Unscheduled Pick-Ups and Deliveries, Page 16 – Will the

Government please identify the relevant CLIN and workload for this PWS requirement?

Government Response: This requirement is identified under CLIN X006 - Labor

Support, in Attachment J-1 and Section B. Please refer to Technical Exhibit 6 for workload data.

14. C.2, Campus and Computing Center Locations – Fixed Price, Page 12 – Will the

Government please clarify that the contractor will have no responsibility for storage, transportation, movement, repair or recycling/disposal/excessing of any hazardous materials. During the site visit we noticed a room marked Hazardous Waste

Accumulation Site at New Carrollton as part of the tour.

Government Response: Please refer to Section C.2, as there is no Hazardous Waste

Accumulation Site at New Carrollton.

15. L.4.1, Section 2, Transportation Services, Page 139-140 - requires the offeror to

“describe relevant experience of how the Offeror will manage special handling needs associated with tax documents. Since this function has only been performed by the IRS and the incumbent, how can other offerors meet this requirement?

Government Response: It is the responsibility of the offeror to draw parallels between their relevant experience and the size, scope and complexity of the PWS requirement.

16. Are there any bonds associated with this solicitation?

Government Response: Please see Section H.13, INSURANCE - WORK ON A

GOVERNMENT INSTALLATION and Section I.2 for FAR Clause 52.228-5 –

Insurance – Work on a Government Installation (JAN 1997) and FAR Clause

52.228-7 – Insurance – Liability to Third Persons (March 1996).

17. C.2.3 Repair Services, Page 16 – What are the manufacturers of the “pipeline Tax

Processing Equipment” that the contractor will be required to repair? Please include, model numbers, date of acquisition, location, and repair history during the current contract term. No pipeline equipment was presented at either site visit.

Government Response: Please refer to Technical Exhibit 4.

18. If any facility is closed for inclement weather/natural disaster, will that time excused from work be regularly compensated?

19. L.4.2, Management Approach, Strike Contingency Plan, Page 144 – Without a collective bargaining agreement in place, will the Government waive the requirement for this plan?

Government Response: No.

20. Are the office locations in this solicitation the same or different than in the current solicitation? Will the Government please identify those differences?

Government Response: Technical Exhibit 2 is updated quarterly to reflect the most accurate data.

21. C.2.2 Transportation Services, Page 15 – The PWS identifies the contractor shall not use shared vehicles when transporting tax documents. Does this mean, specifically, that only tax documents may be transported in a vehicle?

Government Response: No. Please see response to Question 31.

22. L.4.2, Management Approach, Subcontractor Management Plan, Page 144 – Please clarify both the meaning of the instruction and the information that is expected to be provided in response to the instruction. The instruction is: “Describe work and management of contract personnel within the standard flow of the project plan where work being subcontracted is under management and processes of the project’s organization”

Government Response: Expectations of the subcontractors are the same as the employees of the contractor.

23. Can the Government give guidance as to page limits and font sizes accepted? For font sizes we would like to suggest 11 pt. maximum type size for text and no less than 8 pt type for tables and figures.

Government Response: As there are no page limitations, a font size of 12 is preferred for all documents in an offeror’s proposal submission.

24. There is a lot of data in the current system that must be imported/converted to the new system. Where is that data located, what format is it in?

Government Response: Data is stored in the incumbent’s AMIS, and the format is proprietary information.

25. How will the government level the cost advantage of the incumbent due to them not being required to develop a security compliant interface with the IRS ERC/KISAM?

Government Response: In accordance with FAR 15.002(b), this will be a competitive acquisition. When contracting in a competitive environment, the procedures of this part are intended to maintain a process designed to foster an impartial and comprehensive evaluation of offerors’ proposals, leading to selection of the proposal representing the best value to the Government

26. C.2.4.2 Move Property, Page 18 - This PWS paragraph states in part, “The move may include the movement of up to five (5) boxes each, their computer, peripheral equipment, credenzas, bookcases, file cabinets, etc. Requests for services in excess of these limits will not be the responsibility of the logistics services contract.” Is it correct that these boxes will be packed by the individual being moved and that those boxes may contain personal items, and, does the contractor have any liability assigned by the Government for those personal items?

27. C.2.1.1 Receive Property, Page 13 - Will the Government be responsible for inspections of vehicles, incoming packages and mail at each location as part of threat assessment?

Government Response: That is correct.

28. C.2.4.4 Forms Management, Page 20 - Part of this requirement is to “inventory, track, store. . .” IRS Published Products. What is the inventory frequency and reporting to meet this requirement?

Government Response: Frequency is daily, weekly, monthly, annually, and on an ad hoc basis.

29. C.2.4.3(2) Labor Support, Page 19 - What is the frequency, duration and timing to support “special events” identified in the PWS requirement?

Government Response: Please refer to Technical Exhibits 7, 8 and 9.

30. B.1 – General, Section B.1 5th paragraph states that the contractor may cancel the service request within 24 hours on a five or less day cycle time and 48 hours on a six-plus day cycle time if required information is not received. In section C.5 it only states 48 hours. Please clarify which is correct?

Government Response: Section B.1 is correct. Section C.5 has been revised under

Amendment 0001 with the following:

C.5 WORK ORDER PROCESSING

Work Order Processing is a requirement for all services under this solicitation and any resultant contract. The Government’s principle process to order services is through the Employee Resource Center (ERC)/ Knowledge, Incident/Problem, Service Asset Management (KISAM). Order services for printed products/forms requests are submitted directly into the AMIS by the Government. Work order processing criteria for printed products may include but is not limited to customer and delivery order point information and specific product identification. The types, descriptions and times for completion (cycle times) of work orders typically requested are listed in Technical Exhibit 9.

In the event the contractor receives a work order that does not have sufficient information to complete the request, the contractor shall obtain clarification from the Sub-COR. If the service request has a five (5) day or less cycle time, the request maybe canceled after 24 hours’ notice to the Government. If the service request is a six (6) day or longer cycle time, the request may be canceled after 48 hours’ notice to the Government. The contractor shall process and close work orders timely as described in Technical Exhibit 9. The contractor shall ensure the Sub-COR is provided with or has the ability to obtain current status upon request.

31. C.2.2, Transportation Services: Please define Shared Vehicles

Government Response: Vehicles not solely used exclusively for the IRS, FMSS

Logistics Services Contract.

32. C.2.2.1, Conduct Scheduled Routes: Currently the contractor is responsible for maintaining the main campus dock, is it the expectation that the contractor maintain all the docks to which they deliver?

33. C.2.3.2, Provide Locksmith Services: Are safes included? Is this exclusive to manual locks or will electronic locks be covered as well?

Government Response: All safes are excluded.

34. C.2.4.3, Labor Support: In regard to movement of 1-5 items within five miles or less.

Please conform if that is within 5 miles of the campus or any building within five miles of another?

Government Response: Within 5 miles of the campus or computing center.

35. C.2.1.5, Recycle/Excess/Disposal: Please confirm who is responsible for Reporting and

Tracking Property – the Government or the Contractor.

Government Response: As per Section C.2.1.5, the Contractor.

36. C.3.3.3, Labor Support: Please clarify if the five-day cycle time for the movement of 1-

5 items at a campus building (C.2.4.3), is the same time requirement for Posts of Duty transactions.

Government Response: The cycle time is dependent on the call type used under labor support. Please refer to Technical Exhibit 9.

37. C.1, OBJECTIVE: Requirement: A fully Automated Management Information and

Inventory (AMIS) System: Can this system be Cloud base?

38. C.5, WORK ORDER PROCESSING: Requirement: The Government’s principle process to order services is through the Employee Resource Center (ERC)/ Knowledge, Incident/Problem, Service Asset Management (KISAM).

Question: Where does this system reside? Server/Website? SharePoint? Form based?

Government Response: IRS Server/Website.

39. C.6, AUTOMATED MANAGEMENT INFORMATION AND INVENTORY

SYSTEM (AMIS): Requirement: The AMIS shall be compatible with the ERC/KISAM and have the ability to receive and transmit work order requests and updates between the two systems.

Question: If our provided AMIS (CMMS) is capable of providing all requirements does it have to interface with existing system? System allows us to grant full access to approved

IRS employees, management reports capabilities.

Government Response: Yes, the proposed AMIS shall be compatible with

ERC/KISAM and have the ability to receive and transmit work order requests and updates between the two systems.

40. C.2.3, REPAIR SERVICES: Requirement: The contractor shall provide repair services for all pipeline tax processing equipment. A cap to the contractor’s risk is provided at

$5,000.00 per repair for all pipeline tax processing equipment. Workload is provided in

Technical Exhibit 7 for the Campus and Computing Center locations.

Question: Technical Exhibit 7 does not provide information on pipeline tax processing equipment. Is that information available? Number of repairs, estimated spend in a year, type of equipment supported?

Government Response: Please refer to Technical Exhibit 4.

41. C.2.3, REPAIR SERVICES: Requirement: The contractor shall be responsible for the repair of the electrical components inside the systems furniture. From storage records it looks like Herman Miller is the office furniture used at most sites. Can we get sample model numbers, vintage of furniture?

Government Response: Please refer to Attachment J-5, Technical Exhibit 11.

42. C.2.3, REPAIR SERVICES: When installing or modifying furniture are we responsible for power drops?

Government Response: The contractor is not responsible for installing hardwire power drops.

43. C.2.2.4, Transport Certified and Registered Mail: Requirement: The process for picking up, signing/stamping and delivering certified/registered mail could take up to an hour dependent upon the location.

Question: Are total numbers available? Daily, weekly or monthly averages? Do these arrive at one Post Office in that territory or several locations?

Government Response: Please refer to Technical Exhibit 6.

44. C.2.4.1, Move Boxes: Requirement: The contractor shall move boxes as requested through work orders. The maximum number of boxes permitted on a single request is

200. The Government considers a pallet of shrink wrapped boxes as one (1) box.

Question: Shrink wrapped pallets, is the standard size 64 cubic feet?

45. C.2.4.3, Labor Support: Requirement: The following types of services are required under Labor Support/Other Logistics Services: microphone set ups and removal;

hanging/removing pictures, signs, banners, and bulletin boards;

hanging/removing/changing the time on clocks; hanging/removing Automated External

Defibrillators (AED) and health unit equipment on walls; installing/moving/removing walk-off mats and directory boards; assembly and disassembly of child care furniture and equipment; movement of individual items from one place to another, using equipment as necessary.

Question: Who is responsible for repairing walls after removing pictures, signs, banners and etc.? Patch and painting walls.

Government Response: This is not the responsibility of the contractor.

46. C.2.3.1, Repair Property: Requirement: The contractor shall be responsible for the purchase, removal, storage, replacement and proper disposal of fluorescent light bulbs for systems furniture in accordance with the latest applicable Federal, State, local and environmental regulations for managing the removal, storage, and disposal of fluorescent light bulbs. The Government will provide sizes and quantities of fluorescent bulbs to the contractor for pricing purposes.

Question: Numbers provided in TE-7 look to be recommended stocking levels, not estimated replacement per month, quarter or annually? Is there annual replacement numbers available?

Government Response: This number varies and is proprietary.

47. C.2.4.1, Move Boxes: Requirement: In lieu of a work order request, the Philadelphia

Campus requires daily sweeps three (3) times per day to pick up and deliver from 23 centralized drop points.

Question: Can we get the square footage of the Philadelphia Campus build(s)?

Government Response: 687,224 square feet.

48. C.2.4.4, Forms Management: Requirement: The Government requires contractor support to receive, inventory, track, store, pick up/deliver and dispose of all IRS

Published Products. Contractor support criteria may include but is not limited to;

customer and delivery order point number, Form ID, catalog number, version, revision, quantity, requisition, warehouse location, receipt and delivery dates.

Question: TE-5 shows large quantity of stock and delivered forms, where are these stored at? No reference in warehousing section.

Government Response: Please refer to the facility column in Technical Exhibit 4 for warehouse locations.

49. C.3.1.1, Repair Property: Requirement: The contractor will supply, replace and dispose light bulbs at the PODs. However, if the customer has a bulb, it must be clearly stated in the ERC ticket so the contractor will not charge for an existing bulb. The contractor will just install it and dispose of the used bulb.

Question: Is there an estimate on supplied light bulbs furnished? Disposal costs?

Government Response: This information is proprietary. Please refer to Technical

Exhibits 7 and 8 for workload.

50. C.8.1, Government Property (GP): Requirement: Throughout the duration of the contract, the amount of parking spaces for both work vehicles and personal vehicles may be reduced due to changing requirements of the Government. In those instances, the contractor will be responsible for acquiring any needed parking spaces at no additional cost to the Government.

Question: Under current contract is the incumbent paying for parking at off-site locations? If so, which site are affected?

Government Response: It varies by location, and this information is proprietary.

51. C.8.1, Government Property (GP): Requirement: The contractor shall be responsible for the monthly cost of DSL Service at the campus and computing center locations to have internet connectivity. At those locations where no DSL connectivity is available, the contractor is responsible for ensuring there is alternative internet connectivity that is compliant with the IRS’ cyber security regulations. Requirement: Any contractor owned electronic equipment shall never be plugged into a government communication line. The government is obligated to provide the contractor access to voice, facsimile and copier equipment but is not obligated to have any or all of these items placed in the contractor’s space. Question: Is WiFi connections acceptable?

Government Response: At these locations where no DSL connectivity is available, the contractor is responsible for ensuring there is alternate internet connectivity that is compliant with the IRS’ cybersecurity regulations.

52. C.8.2, Government Equipment (GE): Requirement: The joint inventory shall be signed and dated by the contractor Project Lead and the Government Sub-COR. The contractor shall maintain a detailed electronic inventory of GE on the AMIS. The contractor shall maintain GE preventative maintenance and repair records, and related information. The contractor shall manage, maintain, and repair the GE the contractor chooses to use. Question: GE provided Powered Industrial Trucks. (Motorized equipment, forklifts, pallet jacks, etc.) Will current Preventative Maintenance and repair records be available for review or current annual spend records be provided?

Government Response: The Government will furnish the GE identified in

Technical Exhibit 11 in its present condition.

53. C.8.4, Alternative Facilities: Requirement: The contractor may use alternative facilities in addition to the mandatory GF in order to meet the storage requirements identified in

Technical Exhibits 4 and 5. Alternative facilities shall be approved by the Government.

The Government will approve alternative facilities based on Federal, State, local requirements, and IRS policy. The contractor shall assume relocation costs and all other costs associated with the alternative space. The contractor shall meet all PWS requirements during any relocation.

Question: Currently are there any alternative storage facilities being used?

54. C.9.3, Contractor Personnel: Requirement: The contractor shall ensure contractor personnel obtain necessary licenses, certifications, bonding, training, and security clearances in accordance with Federal, State, and local laws and regulations.

Question: What level of security clearances is required and what job position require this clearance?

Government Response: Please refer to Sections G.1.3, C.9.4, and H.10. Required key personnel require a moderate risk level clearance and all others are low.

55. C.12.1, Contractor Personnel Background Investigations: Requirement: Any contractor personnel that receive a moderate risk background investigation will be subject to a required upfront subject interview to fully satisfy suitability and public trust adjudications. Any costs associated with the interviews such as travel expenses, man-hours, etc. are the responsibility of the contractor. Question: Is there an averaged estimated cost that can be provided in performing these investigations?

Government Response: Approximately $180.00.

56. C.2.2, TECHNICAL EXHIBIT 6: TRANSPORTATION SCHEDULES TE-6

Andover Transportation Workload: Requirement: No address provided for warehouse location in the Andover transportation zone.

Question: What is the address for the Andover warehouse location?

Government Response: The Andover warehouse does not exist any longer. Andover warehouse storage is located at 1040 Waverly Avenue, Holtsville, NY, 11767. The address to be used for Technical Exhibit 6 is 310 Lowell Street, Andover, MA, 01810.

57. C.11, SAFETY AND ENVIRONMENTAL PROTECTION: Requirement: The contractor shall perform Job Hazard Analysis on activities required of employees and provide appropriate personal protective equipment (PPE); the Government will not provide personal safety or protective equipment to the contractor.

Question: Does the government review these JSAs or do we provide copies for IRS files?

Government Response: Copies are retained by the Contractor. However, they need to be readily available upon request.

58. C.11, SAFETY AND ENVIRONMENTAL PROTECTION: Does the IRS require safety shoes in warehouse areas?

Government Response: Please refer to Section C.11

59. Insurance Requirements: Question: What level of COI is required? General Liability?

Automotive? Worker Compensation? Equipment floaters?

Government Response: Please refer to Section H.13, page 73.

60. LOGISTICS SERVICES: Contract has Fixed price CLIN and CPFF CLIN pricing.

Q: Will or can the IRS provide estimated ratio of spending between the two CLINs?

Government Response: Offerors are to use the sample scenarios in Attachment J-1 to determine their price proposal for the CPFF CLINs.

61. TE-6, Technical Exhibit 6 - Transportation Work Load: Requirement:

Transportation Schedules. Question: OGDEN Building Legend building codes, not all of the sites code are provided. Will IRS update the legend so we can accurately identify sites for delivery routes? Note: Looks like there are errors in transportation loads and or delivery routes in several territories.

Government Response: An updated Technical Exhibit 6 is attached to Amendment

0001.

62. C.2.4, OTHER LOGISTICS SERVICES: Requirement: The contractor shall provide all labor, equipment, materials and supplies, to include boxes and tape, to support office moves and box and body moves. The contractor shall provide services to move property and boxes point-to-point including, but not limited to, disassembling, reassembling, controlling, reporting, tracking, preparing, transporting, packing, unpacking, placing, and processing work orders. The contractor shall provide inside delivery of property, as requested. Question: Will or can the IRS provide average size of Box moves and

Property moves?

Government Response: The sizes vary.

63. Who is the incumbent?

Government Response: URS Federal Services, Inc., an AECOM Company.

64. What is the incumbents contract number?

Government Response: The current IRS contract number is TIRNO-17-C-00016.

65. What is the current value of the incumbent’s previous award?

Government Response: As of February 8, 2018 the current obligation on Contract number TIRNO-17-C-00016 is $8,993,496.67.

66. B.2, page 5, paragraph 1, In the CLIN pricing area, what does “AJ” mean, in the column Unit of Measure?

Government Response: Please see response to Question 9.

67. C.2.1.5, page 14, paragraph 1, when it says “recycle” equipment, what does this literally mean? Dispose of at a recycling center? Refurbish and use at an alternate location? Or anther definition of recycle?

Government Response: Please refer to Section C.2.1.5, as the work order determines disposition.

68. C.2.1.1, page 13, paragraph 2, when it says the contractor will deliver FEDEX, UPS, etc packages, does this mean that the packages are delivered to the main campus and then the contractor will deliver the packages to offices within the 60-mile radius of the campus?

Government Response: Within the main campus or commuting center only.

69. C.2.2., page 15, paragraph 1, What are the various types of transportation vehicles currently used?

Government Response: This is proprietary information and varies dependent upon need.

70. C.2.2.2, page 16, paragraph 1, When the contractor transports tax documents between locations, how much volume is typically transported? Is it common to use a small passenger sized car? Is it acceptable to use a small passenger sized car?

Government Response: Please refer to Technical Exhibit 6 for workload data.

71. TE-6, page 2, paragraph 1, miscellaneous contents are listed, and have weights of up to

1000 pounds each. Do all locations receiving these large and heavy items have a loading dock and the capacity for a fork lift?

72. TE-3, page 1, paragraph 9, What locations handle the Laser Paper Rolls? For these locations we will need to provide specialized equipment to handle them.

Government Response: Please refer to lines 94 and 141 of Technical Exhibit 5.

73. C.2, page 12, paragraph 1, it states that the contractor is responsible for services for any

IRS office within 60 miles of the main campus. In TE-2, shows offices that are greater than 60 miles from the campus. Is the contractor responsible for any services for the offices more than 60 miles from the campus?

Government Response: Yes, for services that fall within scope of the PWS.

74. TE-6, page 9, there is a column labeled “Maintain Dock (Y/N)”. For those that say Y, meaning the contractor will maintain the dock, what does this literally mean? Are we permanently staffing these locations? Also, what are our specific duties at dock in which we will not maintain?

Government Response: For those marked “Y”, the contractor is responsible to maintain the dock area in a neat, safe, and orderly manner. For those marked “N”, the contractor is responsible to off-load/on-load as requested and leave dock area in the manner they arrived in.

75. TE-6, page 15, For locations that do not have a dock, are there any pick up or deliveries to these locations that would require a forklift or other heavy item handling equipment?

Government Response: The size and equipment type is subject to the work order, depending on the building’s limitations.

76. C.2.2.2, page 16, paragraph 1, What is the size of the containers that hold tax documents? Are these standard banker type boxes use for storing paper files?

Government Response: The containers are approximately 15”x12”x10” in size, but may vary by location.

77. C.2.2.3, page 16, paragraph 1, how often per location do unscheduled pick-ups and deliveries occur? What are the average miles per trip?

Government Response: Please refer to Technical Exhibits 6 and 7.

78. In C.2.3, page 16, paragraph 1, it states “The contractor shall provide repair services for all pipeline tax processing equipment. A cap to the contractor’s risk is provided at

$5,000.00 per repair for all pipeline tax processing equipment.” Then in paragraph two it states, “shall not exceed either 60% of the estimated replacement cost (to be determined by the Government) or $250.00, whichever is lower.” Will you give further details and clarification for each statement? I feel as states, these two paragraphs contradict each other in cost liability limitations.

Government Response: The $5,000.00 applies only to pipeline tax processing equipment. The 60% and or $250.00 threshold applies to all other repairs.

79. In C.2.3, are the only repairs that the contractor is responsible for are those including the actual furniture, and not any building maintenance? (for example, desk units, file cabinets, etc.)

Government Response: The contractor is not responsible for building maintenance.

80. C.2.4.1, page 18, paragraph 2, in this paragraph, 1 box is defined as 1 pallet of shrink wrapped boxes. Is this the definition of box/ boxes listed everywhere else, for example in

TE-3, TE-6 and TE-7?

Government Response: Technical Exhibits 3 and 6 reflect the items as a pallet.

Technical Exhibit 7 reflects the definition as a box move.

81. C.2.4.1, page 18, paragraph 2, are boxes of paperwork only to be moved as a fully wrapper pallet, or will individual boxes ever be moved as individuals?

Government Response: Requests for both are anticipated.

82. C.2.4.1, page 18, paragraph 1, will you give the cost for boxes to use in our proposal, seeing that you mandate that we use an IRS office supply vendor, rather than our own vendors?

Government Response: The contractor is not responsible to purchase boxes for

Section C.2.4.1.

83. C.2.4.1, page 18, paragraph 3, what mileage can we use to calculate costs associated with the 23 drop points stated, seeing that we are not given the actual locations.

Government Response: Drops are within the same building; no mileage is needed.

84. C.3.1.1, page 21, paragraph 1, what is the specific type(s) of fluorescent light bulbs used?

Government Response: Systems furniture task lights.

85. C.3.2, page 22, paragraph 1, is there a preferred style/ brand/ size/ type of replacement locks required?

86. C.4, page 24, paragraph 2, are these quotes types of quotes adjustments to the bid after award and not included in the pricing CLINs, seeing that the actual value per service is unknown?

87. C.6 page 25, paragraph 1, What is the current AMIS being used at each site? Will the current AMIS be in use for this award?

Government Response: This is proprietary information. The PWS requires the offeror to provide its own AMIS system.

88. C.6 page 25, paragraph 1, Does the contractor provide the AMIS for all locations? Are there some that provide a AMIS and some that do not, if so will you list the sites that a

AMIS will be provided, and the sites where the contractor is responsible for implementing a AMIS?

Government Response: All sites require an AMIS.

89. C.2.1.2, page 14, paragraph 1, What locations are forklifts provided, and what locations require forklifts to be provided by the contractor?

Government Response: Please refer to Technical Exhibit 11.

90. C.2.1.2, page 14, paragraph 1, What type of fork lifts are being used currently, at all locations? Electric, propane, other?

Government Response: Please refer to Technical Exhibit 11.

91. TE-6 is currently provided in a PDF form, will you provide TE-6 in an excel/ spreadsheet format?

Government Response: Technical Exhibit 6 is only available in PDF.

92. The IRS building addresses listed in TE-2 does not correlate with the delivery locations listed in TE-6. I understand that we will be picking up and delivering items between locations listed in TE-6. Concerning locations on TE-2, that are not listed on TE-6: 1) Do any of these locations have a dock? 2) Are we NOT delivering items to these locations?

3) What are the common services that we will be providing to these locations?

Government Response: The contractor provides all services within the PWS to the buildings listed in Technical Exhibit 2. If the location on Technical Exhibit 6 is not listed in Technical Exhibit 2, then only the workload data in Technical Exhibit 6 applies.

93. To service IRS sites in Puerto Rico, Hawaii and Alaska, is there a preferred shipping vendor? What work load is specific for these locations?

Government Response: Please refer to Section C.1.

94. C.2.1.3, page 14, paragraph 1, What are the location requirements for above capacity storage?

Government Response: Currently there are no requirements, but this is subject to change after award.

95. C.2.2, page 15, paragraph 1, Is it acceptable to use vehicles that are not owned by the contractor for transportation services?

96. C.2.2.3, page 16, paragraph 1, Where are these referenced non-IRS locations? How often does this occur?

Government Response: These sites are in the general area of IRS buildings.

97. C.2.2.4, page 16, paragraph 1, How often do these certified/registered mail services occur?

Government Response: It varies depending upon the season.

98. C.2.3.2, page 17, paragraph 1, Does the contractor provide the supplies for the locksmith services (locks, keys, cross bars for filing cabinets, etc)?

99. C.10, page 38, paragraph 3, The Government may have requirements for moves that must occur on the weekends or over a holiday to avoid personnel interruptions. How often do weekend and holiday hours occur?

Government Response: Seldom.

100. Will the contractor provide grounds maintenance?

101. Can you provide Technical Exhibit 1 on FBO?

Government Response: There is not a Technical Exhibit 1 associated with RFP

Number 2032H8-18-R-00001.

102. TE 12 states warehouses are located in Kansas City, Martinsburg, 2 in Memphis. Why only 4 listed in Attachment 12 when storage is listed for many locations in TE 4 and 5?

Please explain the difference.

Government Response: Technical Exhibit 12 lists the hub locations.

103. C.8.1, page 35, paragraph 1, Says “The Government will allow limited use of existing voice, facsimile, and copier services located in the contractor work areas or another area that the Government has determined would not result in a disruption of Government operations.” The Government does not mention computers, should contractors plan to supply their own computers?

Government Response: Yes

104. C.11.1, page 40, paragraph 1, Does this extend to housekeeping for office spaces undergoing office moves or special event areas?

Government Response: Please refer to Section C.2.4.3, as this makes no reference to cleaning.

105. C.12.1, page 40, paragraph 1, Do Contractor Personnel Background Investigations require a National Agency Check with Inquiries (NACI)?

106. L.1, page 137, Are there page limits to Volume II Part 1 – Technical Approach and Part

2 – Management Approach?

Government Response: There are no page limitations.

107. C.9.4, page 37, paragraph 1, Can you provide the Deputy Program Manager qualifications? These are not listed with the Program Manager and Project Leader qualifications.

Government Response: Please refer to Section C.9.4. The Deputy Program

Manager is expected to act in this role in the absence of the Program Manager.

108. Who is the incumbent eligible to bid?

Government Response: Please see response to Question #63.

109. Will incumbent employees be available to transfer to the successful contractor to continue on the contract?

Government Response: Please refer to Section H.2.

110. Please provide the tenure of each incumbent employee and the associated Department of

Labor job description category.

Government Response: This is proprietary information.

111. What is the total value of the current contract?

Government Response: Please see response to Question #65

112. Is the SOW provided in the solicitation the same as the work that is being performed under the current contract?

113. In comparing it to Solicitation TIRNO-11-R-00009 from 2011, it appears that the level of effort has reduced?

114. C.2.2, Page 5, Transportation Services: Please provide a listing of the vehicles that are used in support of each location covered under the PWS.

Vehicles: Please provide the following for vehicles that may be provided by the contractor under the current contract:

• Make, model, and year of the vehicles used under the current contract

• Mileage per vehicle per year

• Confirm that overnight and weekend parking be available (free to charge) at the work site for the government furnished vehicles.

• Confirm that the government will pay for all maintenance, repairs (not required by the fault of the Contractor), gas, tolls, and parking fees (if applicable).

115. C.2.2 Page 5, Vehicle Identification: Are the Contractor vehicles permitted to be detailed with the contractor name and logo or are they to only be marked with DOT numbers for identification?

Government Response: Yes, logos are permitted.

116. C.2.1.6 Page 5, Warehouse Pick-up and Delivery: Please provide screenshots of the ticketing system to permit contractors to understand the required fields that will be specific to the IRS PWS.

Government Response: Please refer to Technical Exhibit 10.

117. C.2.2 5, Transportation Services: Please provide a listing of the vehicles that are used in support of each location covered under the PWS.

118. C.2.2.2, Page 6, Provide Special Handling: “The contractor shall transport tax documents in enclosed, locked, and secured vehicles at all times to protect against compromise, damage, spillage, or loss.”

Does the IRS require box trucks and/or tractor trailers to have serialized trailer seals on roll up doors?

Government Response: There are routes that require seals.

119. C.2.2.4, Page 6, Transport Certified and Registered Mail: Requirement: “The contractor shall transport Certified and/or Registered mail from/to the main territory campus location to/from the post office. The contractor shall pick up, sign for and deliver

Certified and/or Registered Mail to a centralized distribution location at the main campus.

The contractor shall also open post office boxes as identified by the Government and deliver the contents to the centralized distribution location. The process for picking up, signing/stamping and delivering certified/registered mail could take up to an hour dependent upon the location.”

Question: Please provide data on the number of Post Office Boxes at each USPS pick-up site.

Government Response: Please refer to Technical Exhibit 6.

120. C.2.2.4, Page 6, Transport Certified and Registered Mail: Is an automated, wireless

Accountable Mail Tracking Solution in place for the electronic capture of certified and registered mail bar codes? If yes, is this GFE? If yes, is it locally housed or cloud based?

Government Response: This is not a requirement in the PWS.

121. C 2.4.1, Page8, Move Boxes: Requirement: The contractor shall move boxes as requested through work orders. The maximum number of boxes permitted on a single request is 200. The Government considers a pallet of shrink wrapped boxes as one (1) box. A box move consists of only boxes, no property, e.g. chairs or coat racks, etc.

Question: Please discuss how often the requirement exists for the movement of palletized boxes. If a pallet is considered a box, and the maximum number of boxes per request is 200, this could require the use of tractor trailers to complete the move within desired service level agreements. Please comment on this requirement.

Government Response: Yes, tractor trailers may be used but in rare instances.

122. C 2.4.1, Page8, Move Boxes: Do the box trucks require lift gates to perform the pick-ups and deliveries? What size box truck is used?

Government Response: No. This is proprietary information.

123. C.2.4.2, Page 8, Move Property: Requirement: “The contractor shall support office moves as requested through work orders. The contractor shall provide and keep on hand, at a minimum 100 standard sized moving boxes, per campus and computing center location, available per month. The contractor shall provide up to 5 boxes per person to support property moves.”

Question: Please define the dimensions of a “standard sized moving boxes” as well as the quantities that have been purchased during the last two contract years.

Government Response: Please refer to Technical Exhibit 6, page 1. The quantities are proprietary information.

124. C 2.4.4, Page 10, Forms Management: Requirement: “The Contractor shall provide a suite of reports documenting this support as noted in C.6.5. The format is .xml and the frequency of the transmission is once daily prior to 12 Noon Eastern Time.”

Question: What reporting platform or software is currently in use and does the information received meet the needs of the Government?

Government Response: The platform is Tumbleweed. The software is proprietary information.

125. C.4, Page 14, Real Estate Projects: Requirement: “The contractor shall provide to the

COR, an informational copy of all quotes for services less than $2,499.99. For services that are estimated to be $2,500.00 or more, the contractor shall submit a detailed quote along with evidence of competition, to the Contracting Officer for approval and a modification to the contract to add funding to that Territory's CLIN. Evidence of competition shall consist of a minimum of three subcontractor quotes and supporting documentation.”

Question: If the contractor/team is capable of performing all of the work, why are three subcontractor quotes required?

Government Response: Real Estate projects are funded and awarded outside of the contract and are subject to FAR regulations requiring 3 quotes.

126. C.6, Page 15, Automated Management Information and Inventory System: What system is in place right now and since the Government has made an investment in this system will it be provided as GFE?

Government Response: The incumbent’s AMIS is in place now and this will not be provided as GFE. Please see section L.4.1, Section 5.

127. C.6, Page 16, Automated Management Information and Inventory System:

Requirement: The contractor shall be responsible for the monthly cost of DSL Service at the campus and computing center locations to have internet connectivity. At those locations where no DSL connectivity is available, the contractor is responsible for ensuring there is alternative internet connectivity that is compliant with the IRS’ cyber security regulations. Question: There are faster internet connection options available in today’s market. Does the IRS still use DSL connections at any of the facilities?

Government Response: Connectivity type is at the contractor’s discretion.

128. C.6, Page 16, Automated Management Information and Inventory System: Will the internet connections and service established at each location be available for contractor use or will the contractor be required to secure new service and possibly run new lines?

Government Response: It will vary by location.

129. C.6, Page 16, Automated Management Information and Inventory System: Is the contractor required to install internet access at every listed facility?

Government Response: No, not if it’s already installed at a facility.

130. C.6.7, Page 23, System Data Storage: Requirement: The contractor shall provide system capacity to maintain current and archived data to meet PWS requirements.