20250804_REG II HRF_FTIG_PWS Meal Service.docx
DOCX document 73 KB Posted
- Attached to
- NYARNG - Catering at FTIG, 4-8 August
- Solicitation number
- W912PQ25QA036
About this file
This Performance Work Statement (PWS) details catering services for the New York Army National Guard (NYARNG) Sustainment Year Collective Training Event at Fort Indiantown Gap, Pennsylvania from 4-8 August 2025. The contractor will provide catered meals for approximately 500 training participants, serving breakfast (0600-0800) and dinner (1700-1900) daily, with specific dietary requirements including 22 Halal meals, 5 Vegetarian meals, and 1 Shellfish Allergy meal. The meals will be prepared and served in Dining Facility Buildings 6-203, with the government providing kitchen equipment including walk-in freezers/refrigerators, gas ovens, stoves, and steam tables rated to serve 1,500 meals per hour.
The solicitation (W912PQ25QA036) is a full and open competition using simplified acquisition procedures, with quotes due by 16 July 2025. Contractors must submit 1) pricing per meal, 2) current Army Veterinary Food Inspection certification for prime and subcontractors, and 3) ServSafe Certificate. Meals must conform to the attached 21-day catering menu, and contractors must have an active SAM.gov registration. The contract will be awarded to the lowest-cost, technically acceptable offer that meets all solicitation requirements, with a total anticipated meal volume of 2,120 meals across breakfast and dinner services during the event.
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Performance Work Statement Contracted Meal Service REG II HRF at Fort Indiantown Gap, PA 04 August 2025 – 08 August 2025
1.0 General:
1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform catering services, as defined in this PWS.
1.1.1 Objectives: The New York Army National Guard (NYARNG) anticipates purchasing catered meals in accordance with this Performance Work Statement (PWS). The intent is to provide quality catered meals to the NYARNG, in support of personnel in attendance of the REG II HRF’s Sustainment Year Collective Training Event at Fort Indiantown Gap, PA from 04 August 2025 – 08 August 2025.
1.2 Background: The Sustainment Year Collective Training Event is a Joint training event hosted by the REG II HRF C2. At the peak of this exercise, the NYARNG will be hosting over 500 training participants. This event is being held on post at Fort Indiantown Gap, Pennsylvania.
1.3 Period of Performance (POP): The Period of Performance shall be 5 calendar days beginning 04 August 2025 to final catering services on 08 August 2025.
1.4 General Information:
1.4.1 Place and Performance of Services: The contractor shall provide services at a minimum between the hours of 0600-0800 for breakfast service and 1700-1900 for dinner service daily, including on recognized US holidays. Period of service is from 04 August 2025 – 08 August 2025. Performance shall be at Dining Facility Buildings 6-203 Smathers Road, Fort Indiantown Gap, Pennsylvania 17028. Teleworking is not authorized.
1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement. In-person work on site is required to serve meals to meet requirements of the service.
1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.
1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.
1.4.2 Recognized Holidays: There’re no recognized United States (US) holidays during this service period.
1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).
1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.
1.4.5.1 For contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. Contractor and employees do not require common access cards to meet requirements for the service.
1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: Contractor and employees do not require background investigations to meet requirements for the service.
1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).
1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security: All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.
1.4.5.5 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.
1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.
1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.
1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the contractor.
1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.
1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.
1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.
1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.
1.4.12 Controlled Unclassified Information (CUI). Observation of events, operations, physical changes, etc. may reveal sensitive information. Therefore, specific restrictions are needed to preclude unintentional release of this information to unauthorized parties.
CUI includes any images, data or information, or observed events that reveal information about government operations, personnel, equipment; including, but not limited to headcounts, activities, schedules, work/deployment frequency, routines, techniques, procedures, assets, weapons, equipment, personnel names, titles, positions, personnel movements, facility conditions, repairs, equipment movements, equipment orders, deliveries, shipments, etc. Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract must be immediately reported to the installation Security Office.
1.4.13 Contractor and all associated sub-contractors will not release, perform, display, or disclose any Controlled Unclassified Information (CUI) to any person other than its own employees who require these data to perform the contracted services. Non-disclosure will specifically include data particular to para 1.2 and Technical Exhibit 3; such as delivery schedules, service dates and times, quantities, locations, conditions, indicators of usage, and any observed troops.
1.4.14 The contractor, contractor employees, and associated sub-contractors will NOT disclose to unauthorized third parties, unofficial websites (including Social Networking sites), company websites, publications, newsletters or other any media; any CUI images, data or information that may reveal sensitive government operations, personnel, equipment, and/or classified or controlled unclassified information. Company press releases related to this contract will be coordinated through the Contracting Officer.
1.4.15 Contractor and all associated sub-contractors employees will comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative).
2.0 Definitions and Acronyms:
2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.
2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.
2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.2 Acronyms:
| AEI | Army Enterprise Infostructure | |
| AR | Army Regulation | |
| AT/OPSEC | Antiterrorism/Operational Security | |
| BI | Background Investigation | |
| CM | Contract Manager | |
| COR | Contracting Officer Representative | |
| DA | Department of the Army | |
| DD254 | Department of Defense Contract Security Classification Specification | |
| DFARS | Defense Federal Acquisition Regulation Supplement | |
| DoD | Department of Defense | |
| DSCA | Defense Counterintelligence and Security Agency | |
| FAR | Federal Acquisition Regulation | |
| GFP/M/E/S | Government Furnished Property/Material/Equipment/Services | |
| HQDA | Headquarters, Department of the Army | |
| HSPD | Homeland Security Presidential Directive | |
| IA | Information Assurance | |
| IS | Information System(s) | |
| KO | Contracting Officer | |
| NGB | National Guard Bureau | |
| NYARNG | New York Army National Guard | |
| OCI | Organizational Conflict of Interest | |
| PII | Personally Identifiable Information | |
| PIPO | Phase In/Phase Out | |
| POC | Point of Contact | |
| PRS | Performance Requirements Summary | |
| PWS | Performance Work Statement | |
| QA | Quality Assurance | |
| QASP | Quality Assurance Surveillance Plan | |
| QC | Quality Control | |
| QCP | Quality Control Program | |
| SCR | Service Contract Reporting | |
| SSN | Social Security Number | |
| TE | Technical Exhibit | |
| USD(I) | Under Secretary of Defense for Intelligence |
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include kitchen and dining facility with counters, hot-holding service lines, tables and customer seating.
3.2 Materials: The Government will not furnish any materials for services.
3.3 Equipment: The Government will provide 1 walk-in freezer, 1 walk-in refrigerator, 8 gas ovens, 4 six-burner gas stoves, 2 steam tables, 4 tray rack warmers, and 1 steam kettle. Facility and kitchen are rated to serve 1,500 meals per hour. Contractor shall not modify or repair any government equipment. The contractor shall clean and return the government equipment in the same condition it was received. Any defects during usage, will immediately be reported by contractor to the COR.
3.4 Services: The Government will furnish bulk trash removal services incident to food services. Removal service will consist of trash deposited in on-site dumpsters only. The Government will not empty wastebins and receptacles inside the building. The Government will transport individual meal containers to alternate feeding sites for on-duty personnel. The Government will not assist in meal preparation or clean provided facilities and equipment.
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The Contractor will furnish all containers, personnel, supervision, materials to include plates, bowls, cups, and flatware necessary to support all meals. Contractor is responsible for providing and preparing individual meal containers for Government transport to on-duty personnel on post.
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
5.0 Requirements: The Contractor shall: SEE TECHNICAL EXHIBIT 3
6.0 Applicable Publications:
Publication (Chapter/Page)
| Date of Publication |
| Mandatory or Advisory |
| Website |
Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar
Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html or https://www.acquisition.gov/dfars
Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12
DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/
DoD 5400.11-R Department of Defense Privacy Program 05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/
DoDD 8140.01 Cyberspace Workforce Management
10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/
DoD 8570.01-M Information Assurance Workforce Improvement Program 12/19/2005 (Change 4: 11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/
DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) 02/28/2006 (Change 2: 05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/
Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx
AR 25-2
Information Assurance 04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 530-1
Operations Security 09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 525-13
Antiterrorism 12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
AR 381-12
Threat Awareness and Reporting Program (TARP) (Section II, ¶ 2-4.b) 06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx
TECHNICAL EXHIBIT 1
Performance Requirements Summary
The PRS includes performance objective the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
| Performance Objective |
| Performance Standard |
| Acceptable |
Quality Level (AQL) Surveillance Method / By Whom
| 5.1 Provide, prepare and serve timely, high quality bulk tray meals cooked under commercial standards and high quality customer service |
| - Food is hot, warm, fresh as appropriate |
- Portions are sufficient size
- Meal includes all components, entrée, starch, salad, vegetable, desert and drink
- Meal plates and utensils are provided
| 98% of time |
| - Daily |
inspections and spot checks
- Complaint
BY COR
| 5.2 Provide individual meal containers for transport as requested. |
| - Food is transported in food safe containers |
- Food containers allow for transportation without spillage.
- Food containers are stackable and partitioned.
- Prepared to serve by scheduled time
- Hot food will be above 135 degrees when packaged.
| 95% of time |
| - Daily |
inspections and spot checks
- Complaint
BY COR
| 5.1 Provide, prepare and serve timely, high quality bulk tray meals cooked under commercial standards and high quality customer service |
| - Meals are ready for service at least 10 minutes prior to scheduled serving time |
| 100% of time |
| Daily |
inspections and spot checks
- Complaint
BY COR
TECHNICAL EXHIBIT 2
Deliverables Schedule
| PWS Reference / Deliverable Title |
| Frequency |
| Number of Copies |
| Medium/Format |
| Submit To |
| 1.4.5.4 iWATCH Training Certificates |
| Provide within 15 calendar days after employee completes training. |
| 1 |
| Electronic Submission |
| COR |
1.4.5.5 OPSEC
Training Certificates
| Provide within 15 calendar days after employee completes training. |
| 1 |
| Electronic Submission |
| COR |
TECHNICAL EXHIBIT 3
PRS Meal Schedule
| DATE |
| BREAKFAST #OF MEALS |
| LUNCH |
| DINNER |
| 04 AUG 25 |
| N/A |
| N/A |
| 502R, 22H, 5V, 1S |
| 05 AUG 25 |
| 502R, 22H, 5V, 1S |
| N/A |
| 502R, 22H, 5V, 1S |
| 06 AUG 25 |
| 502R, 22H, 5V, 1S |
| N/A |
| 502R, 22H, 5V, 1S |
| 07 AUG 25 |
| 502R, 22H, 5V, 1S |
| N/A |
| 502R, 22H, 5V, 1S |
| 08 AUG 25 |
| 502R, 22H, 5V, 1S |
| N/A |
| N/A |
* See the Feeding Schedule for Contracted meals for specific menu by meal.
KEY:
R= Regular Meals H= Halal Meals K= Kosher Meals V= Vegetarian Meals S= Shellfish Allergy
POINT OF CONTACT:
NAME: MSG McQuay
UNIT: REG II HRF
EMAIL: john.a.mcquaymil@army.mil
PHONE: 585-737-9129
TECHNICAL EXHIBIT 4
QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) WORKSHEET
Instructions for Performance Rating – Within the elements listed below, the evaluator must “Check” the applicable rating and annotate any/all sub-standard performances. Additional elements may be noted in the "other" area of the form. With each DD250/SF1449 receiver’s Report, the Government POC must submit a completed QASP worksheet for the requirements within this contract.
Deliverable/Service
Quality Rating Causative Factors Effect on Mission Action Required / Date
Meal
| Green |
| Comments Unnecessary for “Green” Rating |
Yellow
Red
Food transporting and storage
| Green |
| Comments Unnecessary for “Green” Rating |
Yellow
Red
Timeliness
| Green |
| Comments Unnecessary for “Green” Rating |
Yellow
Red
Cleanliness
| Green |
| Comments Unnecessary for “Green” Rating |
Yellow
Red
Contractor Personnel
| Green |
| Comments Unnecessary for “Green” Rating |
Yellow
Red
Other
| Green |
| Comments Unnecessary for “Green” Rating |
Yellow
Red
With each DD250/SF1449 receiver’s report, the Government POC must submit a completed QASP worksheet for the requirements within this contract.
Government Representative Name (print) Contractor’s Representative Name (print)
Government Representative Signature Date Contractor’s Representative Signature Date
SECTION 5
TECHNICAL EXHIBITS
5a SUPPLEMENTAL SURVEILLANCE CHECKLIST
| COR Supplemental Surveillance Checklist |
| ACCEPTABLE |
| UNACCEPT- ABLE |
| N/A |
Meal
| 1. |
| Are portions served IAW the 21 Day NYARNG Menu portion standards? |
| 2. |
| Are adequate amounts of serving utensils and dinnerware available? |
| 3. |
| Did the vendor provide all food items, as per the required menus? |
Food Preparation
| 4. |
| Are all foods cooked to the appropriate temperature IAW ServSafe? |
Transportation
| 5. |
| Is the vehicles used to transport subsistence clean and covered? |
| 6. |
| Does the vehicle have bread racks or duckboards used to raise the food of the bed of the vehicle? |
Contractor Personnel
| 7. |
| Are proper health and hygiene standards maintained by all personnel IAW ServSafe? |
| 8. |
| Are all special type clothing (rubber gloves, aprons, hats and hair restraints) provided by the contractor and all the employees are adhering to proper wear? |
| 9. |
| Are contract employees consuming contract food? |
| 10. |
| Are contract employees complying with all regulations regarding not bringing food from other sources into the dining facility? |
| 11. |
| Does the contractor maintain sufficient operating hours? |
| 12. |
| Are contract personnel loitering in any working or patron area after normal hours! |
| 13. |
| Is contract management or designated representative present at all times and/or available by phone? |
| 14. |
| Does the contractor adhere to their approved Menu plan? |
| 15. |
| Did the contractor provide a detailed invoice for the Menu plan provided? |
| COR Name (Print & Sign) |
| Date |
| Unit |
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