2-Automated Teller Currency Exchange Concession RFP - 2026 Final with Agreement draft.pdf

REQUEST FOR PROPOSALS

SALT LAKE CITY CORPORATION

DEPARTMENT OF AIRPORTS

AUTOMATED TELLER AND CURRENCY EXCHANGE MACHINE SERVICES

Salt Lake City Corporation Department of Airports

Request for Proposals Automated Teller and Currency Exchange Machine Services

Section 1

Notice to Respondents

Salt Lake City Corporation (“City”), through its Department of Airports (“SLCDA”), is inviting proposals from qualified firms to provide and operate automated teller machines (“ATM”) and currency exchange machine services at the Salt Lake City International Airport (Airport).

The Request for Proposals (“RFP”) package can be obtained by prospective Respondents beginning September 14, 2026, by registering online at Utah Public Procurement Place Portal (“U3P”) https://utah.bonfirehub.com/portal/?tab=openOpportunities First time users, click the link on the top right-hand side where you will see a “Register” button.

It is the responsibility of each Respondent to register, frequently monitor for any changes or updates affecting this RFP, after the original posting date, and submit proposals through U3P. Proposals must be submitted by 2 p.m. local mountain time on November 6, 2026. Respondents may contact U3P Support Team at support@gobonfire.com with questions regarding the website.

The right to reject any and all proposals or to accept any proposal that is deemed to be more advantageous to the public and City is reserved.

Respondents or their agents are instructed not to contact selection committee members, City employees, agents or contractors of the City, the Mayor’s office, the City Council, or members of the Airport Board (as outlined in Salt Lake City Code Title 2 Chapter 2.44, Conflict of Interest), or externally manipulate or influence the procurement process in any way, other than through the instructions contained herein, from the date of release of this RFP to the date of execution of the Agreement resulting from this solicitation.

City, in its sole discretion, may disqualify Respondents that violate the prohibitions in this paragraph.

https://utah.bonfirehub.com/portal/?tab=openOpportunities mailto:support@gobonfire.com

Automated Teller and Currency Exchange Machine Services

Section 2 RFP Contents

Section 1 ................................................................................................. Notice to Respondents

Section 2 ................................................................................................................. RFP Contents

Section 3 ........................................................................................................................ Schedule

Section 4 ......................................................................................................... General Overview

Section 5 ................................................................. Submittal and Qualification Requirements

Section 6 ............................................................................................................. Area and Scope

Section 7 ............................................................................................... Non-discrimination/DBE

Section 8 ...................................................................................................... Proposal Responses

Section 9 ......................................................................................................... Evaluation Criteria

Section 10 ................................................................................................. Service Requirements

Section 11 ................................................................................................... Concession Location

Section 12 ............................................................................................................. Proposal Form

Section 13 .......................................................................................... Affidavit of Non-collusion

Section 14 ................................................................................................ Statistical Information

Section 15 ............................................................................................ Letter of Credit Checklist

Appendix .......................................................................................................... Agreement Form

Automated Teller and Currency Exchange Machine Services

Section 3 Schedule

RFP Available September 14, 2026

Deadline for Questions October 29, 2026

Proposals Due November 6, 2026

Interviews TBD

Contract Commencement September 1, 2027

Automated Teller and Currency Exchange Machine Services

Section 4 General Overview

A. REQUEST FOR PROPOSAL (“RFP”)

Salt Lake City Corporation (“City”) through its Department of Airports (“SLCDA”) is soliciting competitive proposals (“Proposal” or “Proposals”) from qualified firms (“Respondent” or “Respondents”) to provide automated teller and currency exchange machine services for use by patrons of the Salt Lake City International Airport (“Airport”). In connection with the automated teller and currency exchange machine services, SLCDA has established the following objectives:

• Provide full ATM services to meet the various needs of the Airport users;

• Provide currency exchange.

• Complement the Airport’s overall commercial programs;

• Increase the convenience of ATM services while enhancing the Airport’s image;

• Optimize revenues to the Airport.

The selected concessionaire will be required to provide all necessary facility build-outs, including materials, supplies and labor, to ensure that the automated teller and currency exchange machine services is designed and finished in a manner that complies with applicable building codes and SLCDA standards.

B. AGREEMENT

City intends to enter into an agreement with the selected Respondent commencing September 1, 2027, and continuing for a period of five (5) years.

City may at its sole option extend the term of this Agreement for up to two (2) additional periods of one (1) year each as City may determine on an annual basis.

City shall exercise each such option by placing written notice of such extension to Concessionaire Tenant’s Notice Address at least sixty (60) calendar days prior to the expiration of this Concession Lease.

The standard agreement form is attached to this RFP as an appendix. The agreement form is provided for information purposes only. City may modify the terms of the agreement at any time prior to execution.

All Respondents submitting proposals shall be those firms prepared to enter the written agreement and manage and perform the services herein. No franchising, assignment, or distribution of the work shall be permitted unless the subcontracting relationship is proposed under this RFP and accepted by the City.

C. WRITTEN AGREEMENT REQUIRED

1. The selected Respondent will be required to enter into a written agreement with Salt Lake City Corporation (“City”) to provide all services required in this RFP. The standard agreement form is attached to this RFP as an appendix. The agreement form is provided for information purposes only.

City may modify the terms of the agreement as necessary following the RFP process.

2. All Respondents submitting Proposals shall be those firms prepared to enter the written agreement and manage and perform the services herein.

The City’s agreement language, in particular the indemnification, insurance and grant assurance requirements shall not be altered.

3. The selected Respondent will be required to register with the Utah Department of Commerce either as a corporation, limited liability company, limited partnership, DBA, or otherwise, and remain registered through the term of the agreement. The registered company name must match the legal entity name as shown on Respondents W-9. Respondents can register the business by contacting the Department of Commerce, Division of Corporation & Commercial Code at the following website https://corporations.utah.gov/

4. No franchising, assignment, or distribution of the work shall be permitted unless the subcontracting relationship is proposed under this RFP and accepted by the City.

D. PROCUREMENT AND ETHICS REQUIREMENTS

All Respondents must agree to comply with and be governed by City's procurement rules and ethics standards, as follows:

REPRESENTATION REGARDING ETHICAL STANDARDS FOR CITY OFFICERS AND

EMPLOYEES AND FORMER CITY OFFICERS AND EMPLOYEES. The Respondent represents that it has not: (1) provided an illegal gift or payoff to a city officer or employee or former city officer or employee, or his or her relative or business entity; (2) retained any person to solicit or secure this contract upon an agreement or understanding for a commission, percentage, or brokerage or contingent fee, other than bona fide employees or bona fide commercial selling agencies for the purpose of securing business; (3) knowingly breached any of the ethical standards set forth in City's conflict of interest ordinance, Chapter 2.44, Salt Lake City Code; or (4) knowingly influenced, and hereby promises that it will not knowingly influence, a city officer or employee or former city officer or employee to breach any of the ethical standards set forth in City's conflict of https://corporations.utah.gov/ interest ordinance, Chapter 2.44, Salt Lake City Code.

E. TITLE VI NOTICE

The City, in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42 U.S.C. §§ 2000d to 2000d-4), 28 CFR § 50.3, and 49 CFR Part 21, hereby notifies all bidders that it will affirmatively ensure that any contract entered into pursuant to this advertisement, all contractors will be afforded full opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of the owner’s race, color, national origin, sex, creed, age, or disability in consideration for an award.

F. POINT OF CONTACT- EXPLANATION BY ADDENDUM ONLY

No interpretation of the meaning of any provision in this RFP, correction of any apparent ambiguity, inconsistency, error, or any other matter pertaining to this RFP shall be made to any person or entity orally. Every request for interpretation or additional information regarding this RFP shall be made via U3P. The deadline for all questions shall be 5 p.m. Mountain Time on October 29, 2026. City shall not be obligated to respond to requests for such interpretation or correction. By signing and submitting this RFP, Respondent acknowledges that it has registered online at https://utah.bonfirehub.com/portal/?tab=openOpportunities and have viewed all materials on the U3P website, including any addenda to this RFP.

G. RESPONDENT JUDGMENT

It is the responsibility of each Respondent to examine carefully this RFP and to judge for itself all of the circumstances and conditions which may affect its proposal and subsequent operation and management of the SLCDA’s Airport Concession pursuant to the agreement. Any data furnished by City is for informational purposes only and is not warranted. Respondent's use of any such information shall be at Respondent's own risk. Failure on the part of any Respondent to examine, inspect, and to be completely knowledgeable of the terms and conditions of the concession requirements, operational conditions, or any other relevant documents or information shall not relieve the selected Respondent from complying fully with this RFP or subsequent agreement.

H. PROPOSAL REQUIREMENTS

The submittal requirements are outlined in Section 4 and in Section 5 of this RFP.

The Proposal must include, at a minimum, responses to each required topic.

Respondents are requested to respond in full, complete, narrative sentences.

Respondents may also address other relevant issues that they consider to be critical to the success of the automated teller machine and currency exchange services.

I. GOVERNMENT RECORDS ACCESS AND MANAGEMENT ACT

City is subject to the requirements of the Government Records Access and Management Act, Chapter 2, Title 63G, Utah Code or its successor (“GRAMA”). All materials submitted by Respondent to City are subject to disclosure unless such materials are exempt from disclosure pursuant to GRAMA. The burden of claiming an exemption from disclosure shall rest solely with each Respondent. Any materials for which Respondent claims a privilege from disclosure shall be submitted marked as "Confidential" and accompanied by a statement from Respondent explaining Respondent's claim of exemption from disclosure. City will promptly notify Respondent of any requests made for disclosure of documents submitted under a claim of confidentiality. Respondent may, at Respondent's sole expense, take appropriate actions to prevent disclosure of such material.

Respondent specifically waives any claims against City related to disclosure of any materials required by GRAMA. In order to comply with GRAMA, please note the following:

1. The burden of claiming an exemption from disclosure of confidential business information shall rest solely with the Respondent.

2. Only those materials for which a claim can be made under the act, such as trade secrets, pricing, non-public financial information etc., should be stamped as “Confidential”. Respondent must not stamp all materials confidential.

3. A written claim of exemption from disclosure of documents must be submitted at the time of proposal submission, including:

i. A concise statement of reasons supporting the claim of confidentiality.

ii. A redacted version of the proposal omitting the claimed confidential information.

iii. An unredacted version for internal review.

4. Affirmation of GRAMA Understanding and Compliance, Attachment A of this RFP.

J. EVALUATION AND EVALUATION CRITERIA

Proposal evaluation criteria are outlined in Section 8 to this RFP. The selection committee will consider all documents, the presentation/interview, the response to the RFP, information gained while evaluating responses, and any other relevant information to make its determination. The committee's selection will be that Respondent which, in the committee's sole opinion, is best able to provide the management and operation of the automated teller machine services.

K. INSURANCE AND BONDS

The selected Respondent, at its own cost and expense, shall secure and maintain the following policies of insurance and bonds:

1. Commercial general liability insurance with City as an additional insured in the minimum amount of $2,000,000* per occurrence. The commercial general liability policy or policies shall provide coverage for premises operations, acts of independent contractors and completed operations. The policy must provide that coverage will not be canceled or reduced without at least thirty (30) days notice to City.

2. Business auto insurance in the minimum amount of $2,000,000* combined single limit each occurrence. The policy must provide that coverage will not be cancelled or reduced without at least (30) days prior written notice to City.

3. Cyber Risk Insurance. Vendor shall provide and maintain cyber risk insurance subject to a limit of at least $1,000,000 per claim to be maintained for the duration of this Agreement and three years following its termination, to respond to privacy and network security liability claims including, but not limited to:

(a) Liability arising from theft, dissemination, and/or use of Salt Lake

City Corporation confidential information, including, but not limited to, bank, credit card account, and personally identifiable information such as name, address, social security numbers, etc., regardless of how the information is stored or transmitted.

(b) Network security liability arising from (i) the unauthorized access to, use of, or tampering with computer systems, including hacker attacks; or (ii) the inability of an authorized third-party to gain access to supplier systems and/or Salt Lake City Corporation data, including denial of service, unless caused by a mechanical or electrical failure.

(c) Liability arising from the introduction of a computer virus into, or otherwise causing damage to, a City's or third person's computer, computer system, network, or similar computer-related property and the data, software, and programs thereon.

(d) Crisis-management expenses (i.e., notification, public relations, reputation damage, forensics, etc.) for a data breach.

4. Evidence of Workers Compensation and Employers' Liability with coverage for statutory benefits required by the State of Utah.

5. A Letter of Credit in the amount of the estimated first years Minimum Annual Guarantee. The Letter of Credit must meet the minimum requirements stated in the Letter of Credit Checklist attached as Section 15.

6. All policies of insurance and bonds provided shall be issued by insurance companies qualified to do business in the State of Utah and listed on the United States Treasury Department's current Department of Treasury Fiscal Services List 570, or shall have a rating of not less than A- in the most current available A.M. Best Co., Inc.'s Best Insurance Report.

Respondents are advised to read Article 7 of the attached agreement form for a comprehensive description of insurance and bond requirements.

*NOTE: Commercial General and Auto Insurance limits are based on services performed within non-security areas such as terminals from public street-side locations. Selected Respondents needing access to the Airport Operations Area (AOA) to perform work will be required to provide General and Automobile liability limits of a least $5,000,000 per occurrence.

L. EMPLOYMENT STATUS VERIFICATION SYSTEM

1. Each Respondent and each person signing on behalf of any Respondent certifies as to its own entity, under penalty of perjury, that the named Respondent has registered and is participating in the Status Verification System to verify the work eligibility status of the Respondent’s new employees that are employed in the State of Utah in accordance with Utah Code Section 63G-12-302.

2. The Respondent shall require that the following provision be placed in each subcontract at every tier: “The subcontractor shall certify to the main (prime or general) contractor by affidavit that the subcontractor has verified through the Status Verification System the employment status of each new employee of the respective subcontractor, all in accordance with Section 63G-12-302 and to comply with all applicable employee status verification laws. Such affidavit must be provided to contractor prior to the notice to proceed for the subcontractor to perform the work.”

3. The City will not consider a Proposal for award, nor will it make any award, where there has not been compliance with this Section.

4. Manually or electronically signing the Proposal is deemed the Respondent’s certification of compliance with all provisions of this employment status verification certification required by all applicable status verification laws, including Utah Code Section 63G-12-302.

M. SUBMISSION DATE

Proposals must be submitted by 2 p.m. local mountain time on November 6, 2026.

Respondents may contact U3P Support Team at support@gobonfire.com with questions regarding the website.

N. ADDITIONAL INFORMATION

City reserves the right to cancel or modify the terms of this RFP at any time. City will provide Respondents with written notice of any cancellation or modification.

City additionally reserves the right to accept or reject any or all Proposals.

Respondents or their agents are instructed not to contact selection committee members, City employees, agents or contractors of the City, the Mayor’s office, the City Council, or members of the Airport Board (as outlined in Salt Lake City Code Title 2 Chapter 2.44, Conflict of Interest), or externally manipulate or influence the procurement process in any way, other than through the instructions contained herein, from the date of release of this RFP to the date of execution of the agreement resulting from this solicitation. City, in its sole discretion, may disqualify Respondents that violate the prohibitions in this paragraph.

M. RESPONDENTS PREPARATION COSTS

In submitting an RFP Proposal, Respondent shall be responsible for all costs, including travel, incurred in the preparation of said proposal. Respondent agrees not to seek reimbursement for such costs from City or SLCDA, regardless of whether Respondent is selected.

mailto:support@gobonfire.com

Automated Teller and Currency Exchange Machine Services

Section 5 Submittal and Qualification Requirements

A. SUBMISSION PROCEDURE AND PROPOSAL CONTENT

1. Submission methods.

a. Proposals shall be delivered electronically via U3P by 2 p.m. local mountain time on November 6, 2026.

b. U3P will provide Respondent with confirmation receipt of Proposal submission.

2. Proposals shall meet the following submittal guidelines:

i. Proposals shall be limited to twenty (20) pages in length. Proposals must have all sections combined into a single word-searchable PDF document, unless otherwise stated, and must have each of the tabbed sections noted. The page length counts will NOT include the following:

☒ Proposal Form – Minimum Annual Guarantee

☒ Affirmation of GRAMA Understanding and Compliance ☒ Covers, Tabs, and Table of Contents ☐ Other

*Boxes unchecked will not be required for submission

ii. Proposals shall include a cover letter, which is included in the overall page count.

iii. Proposals must be complete, must contain all required information and documents, and be in the format outlined in outlined in Section 8 – Proposal Responses.

3. Respondents are instructed not to add, delete, or alter any of the terms and conditions of these RFP documents. If Respondent makes any changes to any of the documents, City may, in its sole discretion, reject the Proposal.

4. All late submittals will be rejected as non-responsive. Proposals will become the property of City and will be subject to Government Records Access and Management Act (“GRAMA”) outlined in Section 4.G.

B. MINIMUM QUALIFICATIONS

To be considered for award, Respondents must submit their Proposals in a timely manner and in proper form. Respondents must provide evidence that they are fully competent and that they have the necessary experience and capacity to fulfill agreement requirements. Respondent must have, at a minimum, the following qualifications:

1. Respondent shall have a minimum of two (2) years successful, continuous, and recent experience in the operation and management of the automated teller and currency exchange machine services. The experience must be at an airport comparable to or larger than Salt Lake City International Airport.

2. Respondent must be qualified and licensed to conduct business in the State of Utah. If not qualified and licensed, Respondent must confirm in writing that, if selected, such licensing will be obtained within thirty (30) days following notice of selection.

3. Respondent shall be in good standing with regard to prior agreements or indebtedness with the City. Any existing past due debt or any failure to fulfill the previous provisions of any previous agreement with City may be cause for rejection of the proposal and disqualification of the Respondent.

Automated Teller and Currency Exchange Machine Services

Section 6 Area and Scope

The automated teller and currency exchange services concession grants the right, obligation, and privilege to operate, manage, and use the concession locations for the sole purpose of providing brand new first-class automated teller banking machines and banking depository services on a non-exclusive basis for passengers, personnel, and the general public using the Airport. The selected Respondent shall provide automated teller services at locations in the Gateway, Main Terminal, Concourse A and Concourse B. The automated teller machines locations referred to above are shown in Section 11 of this RFP. Unless otherwise proposed and accepted by the Airport, all units will be free-standing and front-loaded.

The automated teller machines shall dispense foreign currency, and/or accept and convert foreign currency into US dollars.

The maximum transaction fee or surcharge that may be charged to the public, for the use of the automated teller machine services under this proposal, shall be three dollars ($3.50), and shall remain the same throughout the term of the Agreement.

The rights to be granted to the selected Respondent are non-exclusive. City or tenants may have separate agreements with other concessionaires who may be providing certain of the services contemplated under this RFP.

It is the sole responsibility of Respondents to determine the feasibility of the proposed automated teller machine services concepts and to ascertain the effect or potential effect of other Airport concessions on the automated teller machine services.

Automated Teller and Currency Exchange Machine Services

Section 7 Nondiscrimination/Disadvantaged Business Enterprise

A. NONDISCRIMINATION

The following language will be incorporated into the written agreement between the selected Respondent and City:

"This agreement is subject to the requirements of the U.S. Department of Transportation's regulations 49 CFR Part 23, and Part 26. The concessionaire agrees that it will not discriminate against any business owner because of the owner's race, color, national origin, creed, or sex in connection with the award or performance of any concession agreement covered by 49 CFR Part 23, and Part 26.

The concessionaire agrees to include the above statements in any subsequent concession agreements that it enters and cause those businesses to similarly include the statements in further agreements."

Automated Teller and Currency Exchange Machine Services

Section 8 Proposal Responses

All of the information requested below must be included in Respondent's response to this RFP. Respondents must respond to each of the following inquiries in full, narrative form and to include charts or other illustrations as appropriate. Responses are to be given in the same order as the inquiries, and each inquiry is to be restated prior to its response.

Omission, inaccuracy, misstatement, or failure to respond may be cause to reject the Proposal.

A. Proposal Responsiveness

Submit a detailed proposal of the proposed automated teller machine and currency exchange machine services including:

1. An automated teller machine and currency exchange machine services plan that includes all of the required services and any optional services that Respondent intends to offer. The plan must include service and refill response times for the automated teller machine services, along with a customer support and orientation plan. [Note that any optional services may not be acceptable to SLCDA].

2. Describe in narrative form a proposed marketing plan detailing how the Respondent intends to optimize the automated teller machine and currency exchange machine use and services at the Airport.

3. Submit detailed renderings of the automated teller machines and currency exchange machines, showing what the machines look like, along with a description of the machine’s features and functions. Include details of information technology usage and requirements for the equipment.

4. If proposed, please explain the integration and role of dynamic currency conversion.

5. Please describe in detail the methodology used to propose the specific currency exchange fee percentage.

B. General and Specialized Experience

Submit a complete summary of all comparable airport experience, including dates of operation, and services provided. In addition, responses must include:

1. Organization information:

• Respondent’s name, address, principal office, and type of entity (i.e., corporation, LLC, etc.).

• An owner's name, address, and telephone number

• The date of incorporation/organization and the state in which Respondent is incorporated or organized.

• Former names, if any, under which Respondent has conducted business and the years of operation under each name.

• IRS Tax Information:

1) Firm’s federal tax ID number or alternate number, and

2) A copy of firm’s most current available IRS W-9 Form

NOTE: If Respondent is submitting as an individual, tax information is not required at this time. However, if selected as the successful respondent, Respondent will be required to provide their social security number at that time.

• The name of the contact person responsible for the RFP process including title, telephone number, mailing address, and email address.

2. A detailed description of Respondent's organizational structure.

3. A detailed description of Respondent's business development over the past two (2) years, including the location and financial statements for each business developed.

4. The organizational and financial history including the past two (2) years of financial statements prepared in accordance with generally accepted accounting principles and with an independent CPA's statement attached.

5. A completed Affirmation of GRAMA Understanding and Compliance, Attachment A of this RFP.

C. Past Performance and Experience of Proposed Personnel

Provide a detailed description of the following in paragraph form:

1. The Respondent’s past experience in providing automated teller and currency exchange machine services at airports or similar locations.

2. The past performance and experience of proposed service managers.

3. The names and qualifications of key personnel.

D. Fee

Complete and submit the "Proposal Form–Minimum Annual Guarantee," which is attached to this RFP as Section 12.

E. Schedule

Submit an installation schedule with sufficient detail to demonstrate Respondent's ability to begin operations no later than September 1, 2027.

F. Financial and Business References

Submit references from the following:

Locations referenced above in Section 8.C.1, including name, e-mail, and phone number.

Automated Teller and Currency Exchange Machine Services

Section 9 Evaluation Criteria and Basis for Award

A. EVALUATION CRITERIA

Initially, a review of each proposal will be completed by SLCDA staff to ensure compliance with the terms, conditions and requirements of the RFP. Any proposals that fail to meet all of the Minimum Qualifications listed in Section 5.C of the RFP may be deemed non-responsive.

Each member of the selection committee shall use the evaluation criteria and percentage weights below to establish their own ranking of the Respondents. The committee shall then use these individual rankings to establish an aggregate ranking of all the acceptable proposals.

1. Proposal Approach - (25%)

2. Past Performance and Experience of Proposed Personnel - (25%)

3. Compensation to City - (40%)

4. Schedule - (10%)

B. INTERVIEWS

The SLCDA reserves the right to conduct interviews with the highest ranked Respondents. Interview requirements and scoring methodology will be provided to those Respondents selected for further consideration. Respondents are reminded that the selection committee shall look at the reasonableness of all aspects of the proposal and shall, in the selection committee’s sole judgment, choose the Respondent with the best overall proposal.

Automated Teller and Currency Exchange Machine Services

Section 10 Service Requirements

A. MINIMUM SERVICE AND OPERATING REQUIREMENTS

Following are minimum service requirements for the automated teller and currency exchange machine services:

1. The automated teller and currency exchange machines will be available to the public twenty-four (24) hours per day, seven (7) days per week. The selected Respondent shall provide install, operate and maintain all automated teller and currency exchange machines in the approved locations.

2. The automated teller and currency exchange machines must be sufficiently stocked to accommodate patrons at peak utilization periods. A minimum inventory of currency shall be maintained and monitored at all times at an amount to be determined by the selected Respondent and the Airport.

When the inventory reaches the minimum inventory level, it shall be replenished immediately by the selected Respondent.

3. The selected Respondent shall submit detailed renderings of the automated teller and currency exchange machines, showing what the machines look like, along with a description of the machines features and functions.

4. The automated teller and currency exchange machines are prohibited from having any illuminated signage on the equipment, and there shall be no audio or active video on any of their monitors.

5. In most if not all cases the equipment shall not be bolted or secured to the floor.

6. The operator will select and employ a full-time, experienced manager, fully authorized to represent and act on behalf of the selected operator in all matters pertaining to the day-to-day operation of the automated teller and currency exchange machines.

7. The operator will provide regular monitoring and timely response for repair of equipment and reimbursements resulting from malfunction.

8. Deliveries of supplies and cash to the automated teller and currency exchange machines shall be made at such times, by such routes, and at such locations as the Airport may reasonably approve. Delivery and pick-up will be restricted to the parking garage level 2. Curbside delivery and pick-up is prohibited.

9. The automated teller and currency exchange machines shall be kept in a clean, neat, businesslike, and orderly condition at all times. The operator will provide for timely disposal of trash and debris off Airport. Routine maintenance for repairs, cleaning, and sanitizing must be performed on a regular basis to ensure clean, safe, and operational equipment.

10. The selected Respondent shall submit to the Airport for approval, on or before the commencement date, detailed written operating and security procedures. The Airport shall have a minimum of twenty-one (21) days to review such procedures. The operator shall comply with all requirements of the 1990 Americans with Disabilities Act (ADA).

11. The selected Respondent shall comply with all Federal Aviation Administration (“FAA”) regulations and with all SLCDA rules and regulations. The selected Respondent’s employees shall comply fully with the FAA’s FAR Part 107.

B. AUTOMATED TELLER AND CURRENCY EXCHANGE MACHINE SPECIFICATIONS

Following are minimum operating requirements for the automated teller machine services:

1. All automated teller and currency exchange machines must fit within the following physical dimensions:

• Nineteen to Twenty (19” to 22”) inches in width

• Twenty-six to Twenty-eight (26” to 28”) inches in depth

• Seventy to Seventy-two (70” to 72”) inches in height

2. All automated teller and currency exchange machines shall be new, attractive, functional, and resistant to rough usage and vandalism, and must meet the design standards established by the Airport. No refurbished or used automated teller and currency exchange machines shall be acceptable at any Airport location.

3. All automated teller and currency exchange machines employed at the Airport shall meet Americans with Disabilities Act (“ADA”) regulations for approach height and reach and shall accommodate use by the visually impaired.

4. All automated teller and currency exchange machine locations shall, at a minimum, support inquiries, withdrawals, and cash advances.

5. The Concessionaire must support the use of Plus and Cirrus and partner with the leading credit/debit card companies in local, national, and international markets, including but not limited to Visa, MasterCard, Discovery, American Express, and Diner’s Club cards.

6. The automated teller and currency exchange machines must have the capability of being programmed in several foreign languages to meet the needs of foreign travelers.

7. The automated teller and currency exchange machines shall be designed to comply at a minimum with Attack Test per UL 291. The units shall be equipped with an alarm system. The Concessionaire may also provide and install surveillance camera systems when approved by the Airport. Color display monitors are required.

8. The automated teller and currency exchange machines must be able to verify PCI-DSS compliance.

C. RESTRICTED USE OF CONCESSION SPACE & PROHIBITED ITEMS

The following is a list of restrictions that the SLCDA requires all concessionaires/ tenants to follow in connection with the use of Airport facilities.

1. No cryptocurrency is to be issued or exchanged.

2. Any form of advertising for persons/firms other than the successful Respondent unless otherwise pre-approved in writing by SLCDA.

3. Banner ads or similar displays.

4. Advertising Restrictions. In submitting proposals, Respondents acknowledge that a separate contract for advertising at all of Airport's facilities is in effect, and that all signage, including promotional material and activities of Respondent, whether or not in connection with its business at Airport, may be subject to the provisions of the advertising contract. The successful Respondent will cooperate with SLCDA in establishing appropriate signage standards and guidelines that will enhance the overall appearance and operation of the automated teller machine services.

5. Storage. Storing hazardous or combustible materials in the Premises or anywhere else at the Airport except as used in the normal course of business; storing merchandise outside of or adjacent to the Premises; and storing or placing merchandise, trash, or other materials so as to impair access into the Premises or about the aisles thereof.

6. Prohibited Items. The Transportation Safety Administration (TSA) maintains a list of prohibited items that are not allowed in the sterile areas of the Airport. The selected Respondent is required to comply with all rules and regulations and have procedures in place to ensure compliance by all

Concession personnel. A full list of current prohibited items can be found by visiting http://www.tsa.gov/public/interall/editorial/editorial_1012.xml on the internet. This list is updated and modified periodically. It is the responsibility of the selected Respondent to monitor these items and ensure compliance.

D. UTILITIES AND MAINTENANCE

The successful Respondent will be responsible for bringing in power, cable, and other utilities required, if necessary, at its sole expense.

E. CHARGES TO THE PUBLIC

The maximum transaction fee or surcharge that may be charged to the public, for the use of the automated teller machine services under this proposal, shall be three dollars ($3.50), and shall remain the same throughout the term of the Agreement.

F. NON-EXCLUSIVITY

Although SLCDA does not currently intend to have more than one automated teller and currency exchange machine services in the terminal areas, Respondents are advised that airline tenants and others may offer services to the general public that are the same as or similar to those contemplated in this RFP. SLCDA may, at any time, solicit proposals or enter into negotiations for additional automated teller and currency exchange machine services in the sole discretion of SLCDA.

http://www.tsa.gov/public/interall/editorial/editorial_1012.xml

Automated Teller and Currency Exchange Machine Services

Section 11 Concession Location

Automated Teller and Currency Exchange Machine Services

Section 12 Proposal Form

PROPOSAL FORM

Submitted by:

Name:

Address:

Telephone:

Facsimile:

Federal Tax ID Number:

The undersigned Respondent, promising that it is representing only itself and no other third party, hereby submits to Salt Lake City Corporation this proposal for the operation and management of automated teller and currency exchange machine services at the Salt Lake City International Airport:

Respondent:

By:

Signature:

Title:

Date:

[SEAL]

(Note: If a partnership, a general partner must sign; if a corporation, an authorized corporate officer must sign.)

For the privilege of operating and managing automated teller and currency exchange machines at the Salt Lake City International Airport, Respondent agrees to pay City a Minimum Annual Guarantee (“MAG”) for ATM $USD transactions and a percentage of each currency exchange transaction as follows:

Respondent’s Proposed Exchange Percentage _________________________%

Base Term – Contract Years 1 through 5 Minimum Annual Guarantee

September 1, 2027 through August 31, 2028 $_________________________

September 1, 2028 through August 31, 2029 $_________________________

September 1, 2029 through August 31, 2030 $_________________________

September 1, 2030 through August 31, 2031 $_________________________

September 1, 2031 through August 31, 2032 $_________________________

Optional Years 1 & 2 Minimum Annual Guarantee

September 1, 2032 through August 31, 2033 $_________________________

September 1, 2033 through August 31, 2034 $_________________________

Respondent’s Acknowledgement of Addenda Received: By signing and submitting this RFP, Respondent acknowledges that it has registered on the City’s procurement website at https://utah.bonfirehub.com/portal/?tab=openOpportunities and has viewed all materials on the Utah Public Procurement Place Portal (“U3P”) website, including any addenda to this RFP.

Automated Teller and Currency Exchange Machine Services

Section 13 Affidavit of Non-collusion

NON-COLLUSION AFFIDAVIT

Salt Lake City Department of Airports

I, of (Name of Person Signing) (County / State) of lawful age, being first duly sworn, on oath says, that s/he is the agent authorized by Respondent to submit the attached proposal. Affiant further says that the bid proposal filed herewith is not made in the interest of or on behalf of any undisclosed person, partnership, company, association, organization or corporation; that such bid is genuine and not collusive or sham; that said bidder has not, directly or indirectly, induced or solicited any other bidder to put in a false or sham bid, and has not, directly or indirectly, colluded, conspired, connived or agreed with any bidder or anyone else to put in a sham bid, or that anyone else shall refrain from bidding; that said bidder has not in any manner, directly or indirectly, sought by agreement, communication or conference with anyone to fix the bid price of said bidder or of any other bidder, or to fix any overhead, profit, or cost element of such bid price or that of any other bidder, or to secure any advantage against City or anyone interested in the proposed contract; that the bidder has not been a party to any collusion with any official of the Salt Lake City Department of Airports or any employee of Salt Lake City Corporation as to quantity, quality or price in the prospective contract, or any other terms of said prospective contract; that the bidder has not been a party to any collusion in any discussion between bidders and any official of the Salt Lake City Department of Airports or any employees of Salt Lake City concerning exchange of money or other things of value for special consideration in submitting a sealed proposal for the privilege of operation and management of automated teller machine services at the Salt Lake City International Airport; that all statements contained in such bid are true; that bidder has not, directly or indirectly, submitted her/his bid price or any breakdown thereof or the contents thereof, or divulged information or data relative thereto.

Further, affiant saith not.

(Name of Organization, (if applicable))

(Title of Person Signing, (if applicable))

(Signature)

NON-COLLUSION AFFIDAVIT

ACKNOWLEDGEMENT

Select applicable form:

(Company/Corporation)

STATE OF ______________________)

) ss

COUNTY OF_____________________)

On _____________________, 2018, personally appeared before me _______________________, who being by me duly sworn, did say that s/he is the ____________________________ of

_________________________________, a entity validly existing under the laws of the state of

________________________; and that said instrument was signed on behalf of said entity;

and said person acknowledged to me that said entity executed the same.

Subscribed and sworn to me this _______ day of _____________________, _______.

NOTARY PUBLIC

Residing at

My commission expires ______________

Automated Teller and Currency Exchange Machine Services

Section 14 Statistical and Airport Bank Information

STATISTICAL INFORMATION

Bank Information

The Airport has one Delta Credit Union branch located in the main terminal level one.

This is not a public bank, but a branch dedicated to Delta Airlines employee use.

It is the responsibility of each Respondent to examine carefully this RFP and to judge for itself all of the circumstances and conditions which may affect its proposal and subsequent operation of the automated teller machine services concession pursuant to the agreement. Any statistical or other data furnished by City is for informational purposes only and is not warranted. Respondent’s use of any such information shall be at Respondent’s own risk. Failure on the part of any Respondent to examine, inspect, and to be completely knowledgeable of the terms and conditions of the agreement, operational conditions, or any other relevant documents or information shall not relieve the selected Respondent from fully complying with this RFP or the agreement.

Automated Teller and Currency Exchange Machine Services

Section 15 Letter of Credit Checklist

LETTER OF CREDIT CHECKLIST

The following special provisions are required by the Salt Lake City Attorney’s Office for all letters of credit.

1. An original standby letter of credit with signature and seal.

2. The standby letter of credit shall indicate that it is for any default under the applicable agreement, activity, or ordinance at Salt Lake City Corporation and its Department of Airports.

3. Authorized signatures.

4. The standby letter of credit shall be available for total or partial draws in the event of default or non-payment under the terms of the agreement, activity, or ordinance.

5. The standby letter of credit shall automatically renew until cancelled.

6. The standby letter of credit must be irrevocable without possibility of cancellation.

7. Salt Lake City Corporation must be named as the beneficiary.

8. Please use one of the following addresses for the delivery of all documents:

Mailing Address: Physical Address:

Salt Lake City Corporation Department of Airports Attn: Real Estate & Commercial Development PO Box 145550 Salt Lake City, UT 84114-5550

Department of Airports Attn: Real Estate & Commercial Development Administrative Offices, Third Floor 3920 West Terminal Drive Salt Lake City, Utah 84122

Failure to meet any of the preceding provisions will result in the return of the letter of credit for corrective action.

APPENDIX

AGREEMENT FORM

The agreement form is provided for information purposes only. City may modify the terms of the agreement at any time prior to execution.

Concession Lease

Between

And

______ 202_

CONCESSION LEASE PAGE ii

Salt Lake City Corporation and ____________________

Table of Contents

SECTION 1: DEFINITIONS AND AGREEMENT

1.01 Definitions

1.02 Agreement

1.03 Interpretation

SECTION 2: TERM

2.01 Base Term and Options

2.02 Holding Over

2.03 Termination of Rights under Prior Agreements

SECTION 3: AGREEMENT TO LEASE PREMISES

3.01 Lease of Premises

3.02 Transition Period

3.03 City’s Right to Construct New Facilities

SECTION 4: PAYMENTS DUE FROM CONCESSIONAIRE TENANT

4.01 All Amounts Due

4.02 Concession Fees

4.03 Additional Amounts Due

4.04 Gross Revenue Defined

4.05 Payment and Reports

4.06 Record Requirements

4.07 Audits

SECTION 5: USES AND OBLIGATIONS

5.01 Right to Operate

5.02 Use of Premises

5.03 Use of Public Spaces

5.04 Use of Brands

5.05 Service Standards

5.06 Advertising

5.07 Signs

5.08 Response to Complaints

5.09 Liquidated Damages

5.10 TSA Airport Security

5.11 Safety

5.12 Assignment and Subletting

5.13 Licenses Permits and Taxes

5.14 Cooperation with Airport Development Activities

5.15 Wi-Fi Access

SECTION 6: LEASED PREMISES RIGHTS AND OBLIGATIONS

6.01 City’s Access to Premises

6.02 City’s Inspection and Repair of Premises

6.03 City’s Right to Relocate Premises

CONCESSION LEASE PAGE iii

6.04 Installation and Operation of Service Equipment

6.04 Repair and Maintenance

6.05 Telecommunication Service

6.06 Interruption of Services

6.07 Damage or Destruction of Premises

6.08 No Liens

SECTION 7: INDEMNITY, INSURANCE AND SECURITIES

7.01 Indemnity Provisions

7.02 Insurance

7.03 Security for Performance and Payment

SECTION 8: ENVIRONMENTAL REQUIREMENTS

8.01 Comply with All Requirements

8.02 Status and Acceptance of the Premises

8.03 Environmental Indemnification

8.04 Hazard Communication Standard

SECTION 9: TERMINATION

9.01 Default by Concessionaire Tenant

9.02 Remedies

9.03 Past-due Amounts

9.04 Default by City

9.05 Surrender Upon Termination

SECTION 10: DISPUTE RESOLUTION (For Private Entities Only.)

10.01 Dispute Resolution Process Required

10.02 Dispute Resolution Process

SECTION 11: MISCELLANEOUS PROVISIONS

11.01 ACDBE Contract Goal

11.02 ACDBE Joint Venture Requirements, (if applicable)

11.03 Agreement Subject to Agreements with United States

11.04 Right of Flight/Airport Protection

11.05 Right to Amend

11.06 Comply with All Laws

11.07 Damage to Property

11.08 Ethical Standards

11.09 Government Records Access and Management Act

11.10 Employment Status Verification System

11.11 Non-exclusive Remedies

11.12 Survival

11.13 Approvals

11.14 Time of the Essence

11.15 Relationship of Parties

11.16 Force Majeure

11.17 Notice Addresses

CONCESSION LEASE PAGE iv

11.18 No Third-Party Beneficiaries

11.19 Further Assurances

11.20 Severability Clause

11.21 Covenants, Conditions, and Restrictions

11.22 Joint and Several Obligations

11.23 Limitation on City Liability

11.24 No Limit on City’s Powers

11.25 Non-Waiver

11.26 Nonliability of Agents and Employees

11.27 Representations by the Concessionaire Tenant

11.28 Complete Agreement

11.29 Governing Law and Venue

11.30 Federal Provisions

CONCESSION LEASE PAGE 1

CONCESSION LEASE

THIS CONCESSION LEASE AGREEMENT (“Concession Lease” or “Agreement”) is between SALT LAKE CITY CORPORATION, a Utah municipal corporation (“City” or

(“Sponsor”), and ____________, a ____ (state incorporated), _________[corporation, LLC, etc.] authorized to and doing business in Utah, (“Concessionaire Tenant”) and is dated as of the date the City Recorder attests the applicable City signature which date shall be the…