15437_Mar_17_25_solicitation_doc.pdf
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- Solicitation number
- 15437
- Issued by
- Hartford County, Connecticut
About this file
This is a Request for Proposal (RFP) issued by the Hartford Housing Authority for a Small Purchase Solicitation (SPS) numbered 15437, seeking an after-hours answering service contractor. The solicitation was released on May 08, 2023, with a proposal submission deadline of June 01, 2023 at 2:00 PM EDT. The contract aims to provide live answering services for HACH Customer Service to cover phone calls from community residents outside normal business hours, including lunch breaks, leave time, and holidays. The service will support approximately 1,000 residences across several communities managed by 3 property managers. Vendor questions were accepted from May 09, 2023 to May 22, 2023.
The solicitation is open to all vendors, with delivery terms specified as Free On Board Destination and payment terms to be vendor-specified. The primary contact for the solicitation is Kim Cotharin at the Hartford Housing Authority, reachable at 860-723-8435 or bids@hartfordhousing.org. No estimated total value was provided in the document, and the solicitation has been designated as having no specific line items. Interested vendors can review additional documents including multiple addenda that were part of the solicitation package.
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Text version
Solicitation Number: 15437
Small Purchase Procedures 2067-23 After Hours Answering
Service
Request for Proposal (RFP)
Hartford Housing Authority
May 08, 2023 - June 01, 2023
Page:2
General Header Information
This bid has no questions defined.
15437
No. 15437 Title: Small Purchase Procedures 2067-23 After Hours Answering Service Start Date: May 08, 2023 at 9:30:00 AM EDT End Date: June 01, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date: May 09, 2023 at 7:15:00 AM EDT Vendor Q&A End Date: May 22, 2023 at 3:00:00 PM EDT Estimated Total Value:
Who can respond to this bid? : All Vendors Description: The Housing Authority of the City of Hartford (the “Authority”) is issuing this Small Purchase Solicitation (“SPS”) seeking to contract with one ( “Contractor”) to provide after-hours, live, answering service(the “Answering Service”). The Answering Service is needed to cover phone calls made by HACH community residents to HACH Customer Service after normal business hours (including lunch hours, leave time, and holidays). HACH Customer Service responds to several communities which, in total comprise approximately 1,000 residences with 3 property managers.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Hartford Housing Authority
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Contact Details: If you have any questions, please contact:
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Selected Categories:
Page:3
Documents:
2067-23 After Hours Answering Service 5.4 kc.pdf
Addendum 1 2067-23 with report.pdf
Addendum form 2 2067-23 After Hours Answering Service.pdf
Addendum 3 2067-23 After Hours.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .