15437_Jun_16_25_solicitation_doc.pdf
PDF 15 KB Posted
- Solicitation number
- 15437
- Issued by
- Hartford County, Connecticut
About this file
This is a Request for Proposal (RFP) issued by the Hartford Housing Authority for a Small Purchase Solicitation (SPS) numbered 15437, seeking an after-hours live answering service contract. The solicitation, released on May 8, 2023, aims to secure a contractor to handle phone calls from HACH community residents outside normal business hours, including lunch periods, leave time, and holidays. The service will cover approximately 1,000 residences across multiple communities managed by 3 property managers. The proposal submission deadline is June 1, 2023, at 2:00 PM EDT, with a vendor Q&A period running from May 9 to May 22, 2023. All vendors are eligible to respond, and the delivery terms are Free On Board Destination.
The solicitation does not specify a total estimated contract value or provide detailed pricing requirements, with payment terms left to vendor specification. No incumbent vendor information is disclosed, and there are no explicit set-aside designations or restrictions on responding organizations. The procurement documents include multiple addenda, suggesting potential refinements to the original requirements. Interested vendors are instructed to contact Kim Cotharin at the HACH Procurement Department located at 180 John D. Wardlaw Way, Hartford, CT 06103, with any questions. The contract appears to be a comprehensive service agreement without line-item specifications, indicating that vendors should provide a holistic pricing approach for the entire scope of after-hours answering services.
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Text version
Solicitation Number: 15437
Small Purchase Procedures 2067-23 After Hours Answering
Service
Request for Proposal (RFP)
Hartford Housing Authority
May 08, 2023 - June 01, 2023
Page:2
General Header Information
This bid has no questions defined.
15437
No. 15437 Title: Small Purchase Procedures 2067-23 After Hours Answering Service Start Date: May 08, 2023 at 9:30:00 AM EDT End Date: June 01, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date: May 09, 2023 at 7:15:00 AM EDT Vendor Q&A End Date: May 22, 2023 at 3:00:00 PM EDT Estimated Total Value:
Who can respond to this bid? : All Vendors Description: The Housing Authority of the City of Hartford (the “Authority”) is issuing this Small Purchase Solicitation (“SPS”) seeking to contract with one ( “Contractor”) to provide after-hours, live, answering service(the “Answering Service”). The Answering Service is needed to cover phone calls made by HACH community residents to HACH Customer Service after normal business hours (including lunch hours, leave time, and holidays). HACH Customer Service responds to several communities which, in total comprise approximately 1,000 residences with 3 property managers.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Hartford Housing Authority
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Contact Details: If you have any questions, please contact:
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Selected Categories:
Page:3
Documents:
2067-23 After Hours Answering Service 5.4 kc.pdf
Addendum 1 2067-23 with report.pdf
Addendum form 2 2067-23 After Hours Answering Service.pdf
Addendum 3 2067-23 After Hours.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .