15437_Feb_10_25_solicitation_doc.pdf
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- Solicitation number
- 15437
- Issued by
- Hartford County, Connecticut
About this file
This is a solicitation document (RFP #15437) issued by the Housing Authority of the City of Hartford seeking a contractor to provide after-hours live answering services. The service will handle phone calls from HACH community residents to Customer Service during non-business hours, including lunch hours, leave time, and holidays, covering approximately 1,000 residences with 3 property managers. The solicitation opened on May 8, 2023, at 9:30 AM EDT and closed on June 1, 2023, at 2:00 PM EDT, with a vendor Q&A period running from May 9, 2023, to May 22, 2023.
The solicitation is structured as a Small Purchase Solicitation (SPS) with delivery terms of Free On Board Destination. The document indicates there are multiple addenda attached to the solicitation, though their specific contents are not detailed in the main document. The bid is open to all vendors, and inquiries are to be directed to Kim Cotharin at the Hartford Housing Authority.
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Text version
Solicitation Number: 15437
Small Purchase Procedures 2067-23 After Hours Answering
Service
Request for Proposal (RFP)
Hartford Housing Authority
May 08, 2023 - June 01, 2023
Page:2
General Header Information
This bid has no questions defined.
15437
No. 15437 Title: Small Purchase Procedures 2067-23 After Hours Answering Service Start Date: May 08, 2023 at 9:30:00 AM EDT End Date: June 01, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date: May 09, 2023 at 7:15:00 AM EDT Vendor Q&A End Date: May 22, 2023 at 3:00:00 PM EDT Estimated Total Value:
Who can respond to this bid? : All Vendors Description: The Housing Authority of the City of Hartford (the “Authority”) is issuing this Small Purchase Solicitation (“SPS”) seeking to contract with one ( “Contractor”) to provide after-hours, live, answering service(the “Answering Service”). The Answering Service is needed to cover phone calls made by HACH community residents to HACH Customer Service after normal business hours (including lunch hours, leave time, and holidays). HACH Customer Service responds to several communities which, in total comprise approximately 1,000 residences with 3 property managers.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Hartford Housing Authority
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Contact Details: If you have any questions, please contact:
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Selected Categories:
Page:3
Documents:
2067-23 After Hours Answering Service 5.4 kc.pdf
Addendum 1 2067-23 with report.pdf
Addendum form 2 2067-23 After Hours Answering Service.pdf
Addendum 3 2067-23 After Hours.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .