15437_Jun_30_25_solicitation_doc.pdf
PDF 15 KB Posted
- Solicitation number
- 15437
- Issued by
- Hartford County, Connecticut
About this file
The document is a Request for Proposal (RFP) issued by the Hartford Housing Authority (HACH) for a Small Purchase Solicitation (SPS) numbered 15437, seeking an after-hours live answering service. The solicitation aims to contract with a single vendor to provide phone coverage for HACH community residents outside normal business hours, including lunch periods, leave time, and holidays. The project covers approximately 1,000 residences managed by 3 property managers, with the solicitation period running from May 8, 2023, to June 1, 2023, and a vendor Q&A period established from May 9 to May 22, 2023. Proposals are due by 2:00 PM EDT on June 1, 2023, with all vendors eligible to respond.
The solicitation specifies delivery terms as Free On Board Destination, with payment terms to be vendor-specified. No estimated total value is provided, and the document does not detail specific evaluation criteria or set-aside designations. The procurement is structured as an open competition for a comprehensive after-hours answering service, with interested vendors directed to contact Kim Cotharin at bids@hartfordhousing.org for any questions. The solicitation package includes multiple documents and three addenda, suggesting potential refinements to the original requirements, and appears to seek a holistic pricing approach for the entire scope of after-hours answering services without line-item specifications.
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Text version
Solicitation Number: 15437
Small Purchase Procedures 2067-23 After Hours Answering
Service
Request for Proposal (RFP)
Hartford Housing Authority
May 08, 2023 - June 01, 2023
Page:2
General Header Information
This bid has no questions defined.
15437
No. 15437 Title: Small Purchase Procedures 2067-23 After Hours Answering Service Start Date: May 08, 2023 at 9:30:00 AM EDT End Date: June 01, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date: May 09, 2023 at 7:15:00 AM EDT Vendor Q&A End Date: May 22, 2023 at 3:00:00 PM EDT Estimated Total Value:
Who can respond to this bid? : All Vendors Description: The Housing Authority of the City of Hartford (the “Authority”) is issuing this Small Purchase Solicitation (“SPS”) seeking to contract with one ( “Contractor”) to provide after-hours, live, answering service(the “Answering Service”). The Answering Service is needed to cover phone calls made by HACH community residents to HACH Customer Service after normal business hours (including lunch hours, leave time, and holidays). HACH Customer Service responds to several communities which, in total comprise approximately 1,000 residences with 3 property managers.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Hartford Housing Authority
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Contact Details: If you have any questions, please contact:
Kim Cotharin 180 John D. Wardlaw Way Hartford CT, 06103 United States Tel: 8607238435 Fax:
bids@hartfordhousing.org
Selected Categories:
Page:3
Documents:
2067-23 After Hours Answering Service 5.4 kc.pdf
Addendum 1 2067-23 with report.pdf
Addendum form 2 2067-23 After Hours Answering Service.pdf
Addendum 3 2067-23 After Hours.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .