Sol_140R2026Q0014_Amd_0002.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: is not is required copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7.ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

PAGESOF

Contractor

The hour and date specified for receipt of Offers to sign this document and return

Mouang M. Phan

See continuation page

Bureau of Reclamation Mid-Pacific Region Regional Office Division of Acquisition Services 2800 Cottage Way, Room E-1815 Sacramento CA 95825-1898

R20

140R2026Q0014

07/17/2026

07/07/2026

1 14

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

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ITEM NO.

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(C)

NSN 7540-01-152-8067

140R2026Q0014/0002

The solicitation cited in block 9A above, CGB-400 Geographic Information System (GIS)

Technical Service Support

Purpose: The purpose of this amendment is to answer the questions received:

Question 1: Can the Government confirm that the

Offeror should submit the completed Vendor

Information Sheet and signed SF30 Amendment forms as appendices as part of Factor 1:

Technical PDF?

Answer 1: Offerors (prime contractor) must complete page 3 of the Combined

Synopsis/Solicitation and submit signed copies of all associated Standard Form (SF) 30 to acknowledge receipt of amendments completed.

These items are not part of Factor 1:

Technical, but are required with quote submission. For more details ensure 52.212-1 and 52.212-2 are followed.

Question 2: The Government's response to

Question #9 permits the submission of Past

Performance Questionnaires (PPQs) when CPARS evaluations are unavailable; however, the solicitation does not include a PPQ template or instructions. Will the Government provide a standardized PPQ form or otherwise clarify the required format and content for PPQ submissions?

Answer 2: The Government is not using a standard PPQ form for this requirement.

Offerors may submit any type of past performance reviews or evaluations that are relevant to this requirement. Ensure documents are in .pdf format.

Question 3: In response to Question 7, the

Government advised that offerors may create a separate sheet within the Pricing Schedule

Attachment to provide the breakdown of indirect rates and profit. In cases where an offeror proposes subcontractors or joint venture partners that consider their indirect rates, Continued...

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

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ITEM NO.

(A)

QUANTITY

(C) profit, or other pricing support to be proprietary, would the Government permit those entities to submit their proprietary pricing information directly to the Government under separate cover? If so, please provide guidance regarding the preferred submission method and any applicable labeling requirements?

Answer 3: The pricing schedule is required to be completed by the prime contractor.

Proprietary information that is provided to the prime contractor by the subcontractor(s) is solely between the prime contractor and subcontractor(s). Subcontractor(s) must not submit any quotes or provide any separate documents to the Government on behalf of the prime contractor. Completed submissions must only be provided by the prime contractor.

Question 4: In previous procurements, the

Government has typically provided a completed

SF30 for vendors to sign and return. Will a completed SF30 be made available for this solicitation, or should offerors prepare the form themselves?

Answer 4: The SF30 for Amendment 0001 and any future amendments can be found on SAM.gov under the 'Document' section of the above noted

Solicitation. Box 15A and 15B requires completion. Ensure all signed SF30's are submitted with the completed quote.

Question 5: Is there currently an on site

Service Manager/Site Supervisor?

Answer 5: Yes.

Question 6: Who is the current incumbent supporting this program?

Answer 6: The incumbent is Mikiba, LLC

(140R8123P0044).

Question 7: Do on-going projects count for project narratives and customer references?

Answer 7: Yes.

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

Question 8: Please confirm whether the four identified positions represent an expected four separate full-time equivalents throughout the base and option periods.

Answer 8: The four (4) GIS positions listed within the Performance Works Statement (PWS) are each required to be full time (40 hours per week) for the duration of the contract period.

They are four (4) separate positions for four

(4) different personnel.

Question 9: Task 3.7, in the

DELIVERABLE(S)/DELIVERY SCHEDULE table is defined as 'Biweekly Progress and Status Report

(GIS Labor Admin.mdb)' but the Frequency is listed as 'Weekly.' Can the Bureau clarify the expected frequency? Is it Weekly or Biweekly?

Answer 9: Refer to Amendment 0001 dated

7/10/2026.

Question 10: Is there intended to be any planned transition or overlap with the incumbent contractor?

Answer 10: No.

Question 11: Will incumbent documentation, source code, system inventories, operating procedures, project backlogs, and knowledge-transfer support be available to the awardee?

Answer 11: Yes. Access levels, software, and any information that is required to perform tasks on this contract will be available to the awardee. Reclamation realizes there will be a learning curve in a number of these areas, and that it will take time to understand business workflows and processes.

To support the incoming team during this transition:

1. Access & Software: The government will provide the necessary software access, NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

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ITEM NO.

(A)

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(C) licenses, and government-issued laptops/monitors to ensure the team can perform all required tasks from day one.

2. Intellectual Property & Code: In accordance with Section 18 (Data Rights) of the

Performance Work Statement (PWS), all data, databases, programming code, and scripts created under the previous contract are the property of the United States and will be fully available to the awardee.

3. System & Workflow Documentation: Existing system configuration records, maintenance logs, operating procedures, and active project backlogs will be shared to help the awardee map out and learn the Service Center's daily workflows.

4. Collaborative Onboarding: Reclamation IT and

CGB program staff will work closely with the awardee during the initial period to facilitate knowledge transfer, guide them through complex business processes, and assist with the onboarding and security credentialing process.

Question 12: Are contractor personnel required to reside within 50 miles of one of the offices listed in Attachment 5, or within 50 miles of any DOI or Bureau of Reclamation facility in the 17 Western states? Please clarify how the

50-mile distance will be measured.

Answer 12: Remote personnel are required to be a resident of no more than 50 miles from any of the addresses listed on Attachment 5 - DOI BOR

Addresses. Refer to 52.212-1 - Instructions to

Offerors - Commercial Products and Commercial

Services for resume details.

Question 13: Can the Bureau of Reclamation please provide a current-state inventory that includes the ArcGIS Enterprise version and topology, hosting environment, database platforms, ArcGIS Online organization, number of servers and published services, approximate data volumes, active custom applications, NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C) source-code repositories, and major integrations.

Answer 13: Current-State CGB GIS Technical

Inventory:

Historical Context: This GIS implementation spans 40 years, containing over 50,000 maps and thousands of completed analytical, software, and web development projects. Many projects are related to legal proceedings so all projects are retained.

ArcGIS Enterprise: The California-Great Basin

(CGB) region's enterprise portal is currently at version 11.5 and exists on the Department of the Interior's (DOI) Geo-Platform. This is a

Windows-based, 2-server implementation:

Server 1 hosts ArcGIS Server and ArcGIS

Enterprise Portal.

Server 2 hosts SQL Server.

On-Premises Servers (10 Total):

4 File Servers

2 IIS Web Servers (1 Production, 1 Development)

2 SQL Servers (1 Production, 1 Development)

2 Imagery/LiDAR Servers (lower-frequency backup schedule)

ArcGIS Online (AGOL): The AGOL organization name is "usbr"; however, it is restricted to internal use with limited public access.

Public-facing regional data is instead served via Data.gov. There are hundreds of projects and maps on AGOL.

DOI Geo-Platform Published Services:

Hosts approximately 50 services (composed of both vector and imagery services).

On-Premise Data Volumes:

Currently maintains approximately 30 TB of file system data.

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

Active Custom Applications (not comprehensive):

Reclamation Lands Explorer (Experience Builder)

Tessel- access to agency data layers

(Experience Builder)

Water District Inclusion/Exclusion Application

(ASP.NET)

Native American Lands Proximity Analysis

(Experience Builder)

Wildfire Notification System and Dashboard

(Python, Dashboards, Hub Site)

Web-based Document Management System (ASP.NET

Core linked to custom apps)

Shasta Dam Inundation Level Analytics

Application (Experience Builder)

Enterprise Geospatial Operation (EGO)

Information Finding Application (ASP.NET MVC)

Enterprise Expectations: The awardee may also be asked to participate in agency-level data management efforts and possibly enterprise portal administration tasks.

Availability of Transition & Onboarding

Support:

Yes. Access levels, software, and any information required to perform tasks on this contract will be available to the awardee.

Reclamation fully realizes there will be a learning curve in a number of these areas and that it will take time for the incoming team to understand our unique business workflows and processes.

To ensure a smooth transition, the following resources will be fully available upon award:

Code and Documentation: In accordance with

Section 18 (Data Rights) of the Performance

Work Statement (PWS), all source code, custom applications, and databases are government property and will be fully transitioned.

Administrative Records: Incumbent documentation, up-to-date system inventories, NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C) operating procedures, and current projects and backlogs will be handed over to the awardee.

Knowledge-Transfer Support: CGB program staff and Reclamation IT will provide active knowledge-transfer and onboarding support during the initial phase of the contract to help the awardee master regional workflows and systems.

Question 14: The PWS identifies VB.NET, C#, ASP.NET, MVC, ArcObjects/COM, JavaScript, Python, Arcade, Bootstrap, Breeze, jQuery, and

Dojo. Please identify which of these technologies are currently in production and require active maintenance and which are illustrative, historical, and/or anticipated.

Answer 14: To help clarify the technical environment and software architecture of the

California-Great Basin (CGB) GIS Service

Center:

Active Production (Require Active

Maintenance/Development):

ASP.NET Core MVC, C#, HTML, JavaScript, JSX

(React), Python, Arcade (ESRI), Bootstrap, and jQuery. These represent the core technologies currently utilized in active workflows and development.

Legacy/Historical (Rarely Revisited):

ArcObjects/COM, Breeze, and Dojo. These exist in legacy applications that have been deprecated. On rare occasions, an old application utilizing these frameworks may need to be revisited or modernized.

Note on Legacy Expectations: Reclamation does not expect advanced proficiency in these legacy codebases. Using modern tools, such as AI assistants, is perfectly acceptable and encouraged for translating or refactoring these legacy elements when they occasionally arise.

Question 15: Please provide available

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C) historical workload information, including the number of supported users, average help-desk requests, recurring operational activities, active development projects, current backlog, typical task size, and the approximate division of effort between California-Great Basin (CGB) regional support and Reclamation-wide enterprise support.

Answer 15: Number of Supported Users - The CGB

GIS Service Center currently supports approximately 40 active GIS users across the region and enterprise.

Average Service Center Requests: We receive an average of 15 new map/analysis requests or

ArcGIS technical support requests per month, but that can vary significantly. Some are complex, others are not.

Recurring Systems Operational Activities:

Geospatial Cloud services management and system administration.

Collaboration with Reclamation IT for routine server maintenance, patching, system configuration, security, and backups.

SQL Server database maintenance, ArcGIS Online administration, and printer/plotter maintenance.

Bi-weekly progress/status reporting.

Active Development Projects: There are currently 10 active software/application projects, and several web service development projects underway. The applications include but are not limited to:

Reclamation Lands Explorer (Experience Builder)

Tessel- access to agency data layers

(Experience Builder)

Water District Inclusion/Exclusion Application

(ASP.NET)

Native American Lands Proximity Analysis

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

(Experience Builder)

Wildfire Notification System and Dashboard

(Python, Dashboards, Hub Site)

Web-based Document Management System (ASP.NET

Core linked to custom apps)

Shasta Dam Inundation Level Analytics

Application (Experience Builder)

Enterprise Geospatial Operation (EGO)

Information Finding Application (ASP.NET MVC)

Current Backlog:

We normally don't run at a deficit as projects are usually completed in a timely manner except for long term projects. There is an application available for users to submit requests to the service center and show project status (in progress or completed).

Typical Task Size: Tasks vary in size, but typical task divisions are:

Small (User support): Minutes to hours.

Medium (Data analysis, more complex mapping efforts): Days to weeks.

Large (Application development, analysis/modeling): This can be months or in perpetuity.

Approximate Division of Effort Between CGB and

Reclamation Wide:

This can vary monthly but it is approximately

50/50. A lot of the work at the Reclamation wide level is data management and software/application development and some research. At the regional level the tasks fall into application development, data management and portal administration.

Question 16: The QASP requires technical support and questions to be answered within the

'required timeframe,' but the PWS does not appear to define response or resolution times.

Please provide the applicable service levels, priority definitions, operating-hour coverage, NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

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ITEM NO.

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(C) escalation requirements, and system-availability targets.

Answer 16: To ensure clear alignment between the Performance Work Statement (PWS) and the

Quality Assurance Surveillance Plan (QASP), the following service levels, operating hours, priority definitions, and support frameworks are established as guidelines:

Operating Hour Coverage & System Availability:

Operating Hours: 8:00 AM to 5:00 PM Pacific

Standard Time, Monday through Friday, excluding

Federal Holidays.

System-Availability Target:

Infrastructure Tier: The operational target is

99% uptime (measured monthly). While external variables such as network outages, emergency security patching, or enterprise-level updates may impact this target, the primary objective is active coordination with all relevant IT teams to restore system availability as rapidly as possible.

Application Tier: The target is 99% uptime. In practice, complex application-specific issues may require troubleshooting and diagnostic time. In these events, the team's priority is to immediately evaluate the operational impact, notify the affected user base, and work diligently to restore the application to full service as soon as reasonably possible.

Priority Definitions & Service Levels

Important: While these priorities are a general guideline, the systems are complex and problems occur at various levels. Ultimately, the highest priority is for staff to actively troubleshoot problems, keep affected personnel informed, and work collaboratively across all teams to resolve issues as quickly as possible.

Priority 1 (Critical Infrastructure): System is down; critical business functions are

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(C) completely halted. For example, network is down, DNS down, hardware failure or third-party communications failure.

Response target: 1 hour.

Resolution target: 4 hours. Some issues may be out of our control.

Priority 2 (High): Important applications are offline; certain operations are significantly impacted.

Response target: 2 hours.

Resolution target: Depends on application. For notification systems, the target is 1 day. For project analysis applications, the target is 2 days.

Priority 3 (Medium): Non-critical system issue;

standard operations are functional with workarounds.

Response target: 1 business day.

Resolution target: 3 business days.

Priority 4 (Low/Info): Standard support, minor bugs, or routine information requests.

Response target: 1 business day

Resolution target: 1 week or more depending on issue.

Escalation Requirements

Level 1 (Initial Intake): Reporting is usually handled by email or Teams notification to service center staff. There is also a Service

Center request site where notifications can be submitted by bureau personnel. The request site sends messages to all service center personnel.

Level 2 (Technical Escalation): Triggered if unresolved within 50% of the target resolution time, at which time additional technical resources are determined and contacted.

Sometimes ESRI is contacted if appropriate.

Usually, the Regional GIS Coordinator is

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(C) notified at this point

Level 3 (Management Escalation): Triggered if unresolved within target resolution time, escalating to Regional GIS Coordinator, appropriate Program Managers and/or Regional

Director's office, with the Government COR kept informed of critical system status and recovery progress.

Question 17: Could the Government please confirm what the selection criteria is for this opportunity?

Answer 17: Refer to 52.212-1 Addendum -

Instructions to Offerors - Commercial Products and Commercial Services and 52.212-2 -

Evaluation - Commercial Products and Commercial

Services within the Combined

Synopsis/Solicitation. This requirement is a

100% set aside for Service Disabled Veteran

Owned Small Business (SDVOSB).

Question 18: The ask: A capability briefing before the July 20 solicitation, focused on the

CGBGIS Management Plan scope. Capability statement and GSA pricelist attached.

Answer 18: The Government is not meeting individually with any interested vendors on this requirement. This requirement is open market therefore a GSA pricing list is not needed. If interested, the submission deadline remains the same and no extensions will be granted.

Question 19: We would like to inquire if the

Service-Disabled Veteran-Owned Small Business

(SDVOSB) set-aside designation will be re-evaluated.

Answer 19: No, the set aside designation will not be re-evaluated and the Government will only make an award to a Small Business

Administration (SBA) certified SDVOSB for this requirement.

Question 20: Can the Government please identify

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C) the key staff among the 4 LCAT (Labor Category) and allow Offerors to submit only those key resumes?

Answer 20: Refer to Performance Work Statement

(PWS) Section 7 and 52.212-1 and 52.212-2.

Question 21: Can you confirm the anticipated base period and option period structure for this requirement?

Answer 21: Refer to PWS Section 12 & Attachment

1 - Pricing Schedule.

Question 22: Does the solicitation require the prime contractor to have key personnel (e.g., GIS Project Manager) with prior Bureau of

Reclamation or BORGIS-specific experience, or is relevant enterprise GIS program experience sufficient?

Answer 22: No, the prime contractor is not required to have key personnel with prior

Bureau of Reclamation or BORGIS-specific experience.

The submission due date remains unchanged.

The contractors must acknowledge this amendment by submitting a signed copy of the Standard

Form (SF)-30 along with the quote.

Sponsored by GSA FAR (48 CFR) 53.110