Attachment 13a - FEPIB 2020-06.doc

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Patent Data and Document Management (PDDM) Federal contract opportunity
Solicitation number
1333BJ20R00151004
Issued by
Department of Commerce US Patent and Trademark Office

About this file

This Front-End Processing Information Bulletin provides instructions for accessing patent application documents submitted through the Patent Center system. The bulletin amends the Front-End Processing Manual with a new Appendix Fourteen detailing how to search for submissions using the Patent Center Support - Customer Support tool. Only evidentiary copies of submissions filed via Patent Center are viewable in this internal USPTO tool, which can be accessed from any USPTO network computer by navigating to the Patent Center website and signing in with USPTO credentials. Searches can be conducted by application number, attorney docket number, Patent Center identification number, customer number, or email to find associated applications and submissions containing documents that can be previewed or downloaded as PDFs. Requests for access to the Patent Center Support system should be emailed to the Patent Center team with login and organization details.

The related federal contract opportunity is a solicitation from the USPTO seeking contractor support to manage the full life cycle of patent application processing from initial filing through final disposition. Offerors must thoroughly review the solicitation, statement of work, references, attachments, and glossary in Section J to fully understand the requirements, which include application intake, docketing, examination support, publication, issuance, and maintenance services.

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Text version

F r o n t - E n d P r o c e s s i n g

I n f o r m a t i o n B u l l e t i n FEPIB No. 2020-6 July 15, 2020

APPENDIX FOURTEEN INSTRUCTIONS FOR

ACCESSING DOCUMENTS SUBMITTED THROUGH THE PATENT CENTER

The information in this bulletin will be included in the next revision of

FRONT-END PROCESSING MANUAL.

***This bulletin is effective immediately.*** The FEP Manual is hereby amended by the addition of APPENDIX FOURTEEN: INSTRUCTIONS FOR ACCESSING DOCUMENTS SUMITTED THROUGH THE PATENT CENTER shown on Pages 2-7 of this bulletin.

APPENDIX FOURTEEN

INSTRUCTIONS FOR ACCESSING DOCUMENTS SUBMITTED THROUGH THE PATENT CENTER

This guide provides a high level overview on how to get started in the Patent Center Support - Customer Support tool, which allows internal USPTO users to look up patent applications and submissions filed via Patent Center. Only evidentiary copies (as-filed documents) of submissions filed via Patent Center are available in this tool. Evidence copies for submissions filed via EFS-Web can be retrieved using EFS-Web Support – http://efsweb-supportweb.uspto.gov/EFSSupportWeb/. For examination of official patent applications and correspondences, please use PE2E: Docket and Application Viewer (DAV) – http://dav.uspto.gov/webapp/index.html.

Requesting Access To request access to Patent Center Support - Customer Support, please email Patent_Center_PMTeam with subject line “Request Access: Patent Center Support – Customer Support tool”. Provide USPTO Login ID, supervisor or contractor officer, and business unit or program area, e.g., Office of Petitions, OPAP, RTIS/EFS-Web QC. When requesting access for multiple users, please submit information in an excel spreadsheet.

Accessing Patent Center Support – Customer Support Patent Center Support – Customer Support can only be accessed by a computer connected to the USPTO intranet (on campus) or VPN (telework).

1. Using a standard web browser, navigate to https://patentcenter.uspto.gov/ and Sign in.

2. Sign in using your USPTO account credentials. Click Next to receive an email sent to your USPTO email address with an authentication code.

3. Once you receive an email from no-reply@uspto.gov with the authentication code, enter it into the Two-step authentication dialog. If you want to skip two-step authentication for additional sign-ins for the next 24 hours, select the checkbox “This is a computer that I trust and use regularly”

4. After signing into Patent Center, select Support from the top menu, then Customer Support.

Searching for Submissions by Application #

1. To search for submissions by application number, enter Application # and click the search icon .

2. On the search results page, select the Patent Center # to view each submission and its accompanying documents.

3. Click the preview icon or PDF to download documents.

Other Search Options

1. Additional search options are available: Attorney docket #, Patent Center # (unique submission identifier, equivalent to EFSID), Customer #, and Email.

2. For example, searching by Customer # returns a list of applications submitted with that customer number. Click on the Application # to view each application submitted and then click Patent Center # to view each submission and its accompanying documents.

For More Information If you have any questions, issues, or general feedback, please email the Patent Center team at Patent_Center_PMTeam.

FEPIB No. 2020-6 Page 1 of 7

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