13-Evaluation Criteria BLD2131488P1.pdf

EVALUATION CRITERIA

Risk Management and Claims Administration System

Submit responses to all Evaluation Criteria. Vendors who fail to submit the information and/or documentation required by any Evaluation Criteria by the solicitation’s closing date and time—excluding Reference Forms—may receive no points (if applicable) for the corresponding Evaluation Criteria.

Refer to Instructions to Vendors, Section K, for additional information. Vendors should structure proposals to align in the order of the Evaluation Criteria.

Evaluation Criteria

1. Ability of Professional Personnel Maximum Points Describe the qualifications (including any licenses or certifications) and relevant experience of Project Manager and all key staff, including Subconsultants/Subcontractors (Project Team) assigned to this Project. Include resumes for each Project Team member. Relevant experience includes license and/or certification.

A. Provide Project Team’s Organizational Chart, identifying key staff, showing roles and/or position titles, firm name, staff names, and lines of authority.

2. Project Approach Maximum Points

A. Describe the Vendor's approach to the project system design, installation, data integration/migration, implementation, and deliverables based on the project requirements and Scope of Work, including but not limited to the below:

i. What is your level of commitment to continuous system improvements

(upgrades), expansion of system capabilities and providing client support?

Include information regarding enhancements or additional modules expected to be available within the next year.

ii. Describe the levels and types of ongoing system support and maintenance provided by your firm. Specify the current version of your system, next major upgrade, how often the system is upgraded, and how the upgrades are accomplished.

iii. Describe how support will be provided (hotline telephone support, email, on-site, helpdesk, etc.). Describe the support escalation process should initial methods of support not adequately address the issue(s).

iv. The proposer must demonstrate the capability to evaluate and convert all historical claims data from the County’s current RMIS system, totaling approximately four hundred thousand (400,000) claim records. The proposal must include the complete migration of all historical data, including but not limited to claim records, claim financial details, Medicare-related data, EDI First Report of Injury (FROI) and Subsequent Report of Injury (SROI) records, member and customer records, events, custom letters, reports, and all other associated data elements.

Evaluation Criteria

B. Describe how Vendor will achieve the Project timeline, final testing, acceptance, and ongoing maintenance and support.

i. Project Plan: Vendor shall complete sample plan for this project. Include your firm’s approach to project management, implementation, migration, and training. Describe the implementation strategy that would be employed to successfully complete the project as well as meet the requirements of the County within the required timeline.

ii. Project Schedule: Include a sample project schedule based on the above project plan. Indicate the significant “milestones” in a project of this nature and magnitude.

3. Past Performance Maximum Points A. Describe Prime Vendor’s experience on projects of similar nature, scope and duration, along with a detailed description of completion, both on time and within budget, for the past five years.

Provide a minimum of three (3) references for projects described. Refer to Vendor Reference Verification Form and submit as instructed (with proposal) or within three business days after County’s request. Only provide references for non-Broward County Board of County Commissioners’ contracts. For County contracts, the County will review performance evaluations database for previous or current contracts with the County.

The County considers references and performance evaluations in the evaluation of Prime Vendor’s past performance.

i. Provide a history of the development of the application system you are proposing, the current version, and number of major upgrades.

B. Describe the Project Team’s specific past experience(s) within the last five (5) years in similar projects. Include project description, role of each Project Team member, and whether Prime Vendor or Subconsultant/Subconsultant), project dollar value and project length.

4. Functionality Checklist and Demonstrations Maximum Points A. Provide completed responses on Functionality Checklist (Excel), indicating whether the proposed solution provides the functionality as stated in the Scope of Services, and whether any customization or configuration is required.

B. Provide a Demonstration of the solution in accordance with the Demonstration Script.

Refer to Instructions to Vendors, Section N Demonstrations for additional information.

5. Location Maximum Points A. Refer to Location Certification and submit as instructed. Points shall be allocated as follows based on the Prime Vendor’s selection of one of the five options in the Location Certification Form: Option 1 (0 points); Option 2 (5 points); Option 3 (3 points); Option 4 (points range from 0-5 depending on the composition of the joint venture); and Option 5 (0 points).

6. Pricing Maximum Points Proposed price is being used for evaluation purposes. Refer to Instructions to Vendors for additional instructions and BidTable BLD2131488P1 in BPRO to submit as instructed.

Total points awarded for price will be based on the aggregate total of all items for the 5-year initial term determined by applying the following formula: (Lowest proposed price/Vendor’s price) x 20 = Price Score

TOTAL POINTS 100

Form Date 9/23/25