13. Exhibit K_PastPerf Questionnaire_VA-GP.docx

DOCX document 44 KB Posted

Attached to
Request for Lease Proposal (RLP) Grants Pass OR
Solicitation number
36C24W24R0017
Issued by

About this file

This is a Past Performance Questionnaire template used to collect contractor performance evaluations for federal lease contract opportunities. The document is specifically associated with Solicitation Number 36C24W22R0053 for a VA Community Based Outpatient Clinic (CBOC) lease in the Olympia, WA area, managed by RPO West Leasing and the Veterans Health Administration (VHA).

The questionnaire is structured in two sections: Section A requests contractor information including the prospective contractor's name, point of contact, contract award number, services description, contract amount, and period of performance; Section B is completed by assessors and uses a five-point rating scale (Exceptional, Satisfactory, Marginal, Unsatisfactory, and Neutral/Unknown Risk) to evaluate contractors across three primary performance categories: Quality of Service (compliance with contractual requirements and overall service quality); Schedule (timeliness of delivery and cost control/invoice submission); and Business Relations (business practices, working relationships, reporting timeliness, and complaint resolution responsiveness). The questionnaire requires assessors to provide written rationales for any Marginal or Unsatisfactory ratings and includes a subjective question asking whether the assessor would recommend awarding future contracts to the contractor. This template establishes standardized evaluation criteria for past performance assessments in VA lease contracting decisions.

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Text version

12/30/20 Exhibit L

PAST PERFORMANCE QUESTIONNAIRE

SECTION A: Contractor Information (to be completed by the contractor for whom past performance information is being collected, prior to forwarding to assessors)

Solicitation Number
36C24W22R0053
Project/Requirement
VA/CBOC in the Olympia, WA Area
Customer/Agency
RPO West Leasing / VHA

1. Prospective Government Contractor’s ______________________________________

Name and Address:______________________________________
______________________________________
______________________________________

2. Contractor Point of Contact: ___________________________________________

3. Phone number (with area code): ___________________________________________

4. Assessor Contract Award number: _________________________________________

5. Description of Services provided under contract: ________________________________________________________________________

6. Contract award date: ___________ Contract Amount: Initial ___________Final ____

7. Period of Performance or Delivery Date: _________________________

ASSESSOR INFORMATION:

Assessor Name

Title

Phone Number/Email Address

8. Authorization is hereby granted to provide the information requested in this questionnaire to RPPO West Leasing, Deborah Greer, Lease Contracting Officer, via email at Deborah.Greer@va.gov.

(Signature)

_______________________________________________________________________
(Name and Title of Authorizing Official)(Date)

SECTION B: Assessors Information (to be completed by assessors).

RATING SCALE Definitions Past Performance Ratings and Definitions

E
Exceptional/Very Low Risk
Offer’s past performance record provides essentially no doubt that the offeror will successfully perform the required effort.
S
Satisfactory/Low Risk
Offer’s past performance record provides little doubt that the offeror will successfully perform the required effort.
M
Marginal/Moderate Risk
Offer’s past performance record, although satisfactory, provides some doubt that the offeror will successfully perform the required effort.
U
Unsatisfactory/High Risk
Offer’s past performance record provides substantial doubt that the offeror will successfully perform the required effort.
N
Neutral/Unknown Risk
The offeror has no relevant past performance record. A thorough search was unable to identify any past performance. Will not rate favorably or unfavorably.

The questions on the survey (see below) shall be rated in accordance with the definitions provided in the Rating Scale. Any unsatisfactory or marginal rating shall be supplemented with an explanation in the space provided.

QUALITY OF SERVICE

1. Rate the contractor’s compliance with contractual requirements. _________ (E /S /M /U /N)

2. Overall rating of contractor quality of service. _________ (E /S /M /U /N)

PLEASE PROVIDE RATIONALE FOR ASSIGNED RATING:

SCHEDULE

1. Delivery of service was within required time period specified by contract requirements. _________ (E /S /M /U /N)

2. Rate the contractor’s ability to control cost and submit invoices.

Are invoices complete, accurate, and timely? _________ (E /S /M /U /N)

BUSINESS RELATIONS

1. Overall rating of contractor’s business practices (e.g., maintaining A positive working relationship, business ethics, timely and effectively Resolution of any problems, etc.) _________ (E /S /M /U /N)

2. Rate the working relationship between contractor’s management, and your company (i.e., contractor’s history of reasonable and cooperative behavior, commitment of customer satisfaction; concern for the interest of the customer). _________ (E /S /M /U /N)

3. Rate the contractor's ability to submit required reports and/or invoices in a timely manner. _________ (E /S /M /U /N)

4. Rate the contractor’s responsiveness to customer complaint resolution. _________ (E /S /M /U /N)

5. Overall rating of contractor’s business relations. _________ (E /S /M /U /N)

PLEASE PROVIDE RATIONALE FOR ASSIGNED RATING:

How would you feel about awarding another contract to this contractor? (Mark with an “X”)

______Would not hesitate to award another contract to this contractor.
______Would most likely award another contract to this contractor.
______Would think twice about awarding another contract to this contractor but would do so if no better alternative existed.
______Do not wish to award another contract to this contractor.
______Would not award another contract to this contractor.

Overall Rating of Contractor’s performance (quality, schedule, business relations,) on contract being assessed.

Exceptional
Satisfactory
Marginal
Unsatisfactory
Neutral

VII. General Comments:

ASSESSOR:

Identify your role in the contract award or administration and the period of your involvement.

Role
Period of Involvement

Contract Specialist/LEASE CONTRACTING OFFICER

Technical Project Lead/Project Officer

OTHERS

____________________________________________________________________
(Signature)(Date)

(Typed or Printed Name) (Organization Name)

_____________________________________________________
(Phone Number)(Email)

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