12825ExhE-References.docx

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Attached to
Fuel Station Inspection and Repair Services
Solicitation number
12825
Issued by
Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington

About this file

Exhibit E is a Bidder's Reference form for Competitive Solicitation No. 12825, issued by the Washington State Department of Enterprise Services for Fuel Station Inspection and Repair Services. The document is a reference form designed for potential vendors to have previous clients complete, providing detailed feedback about their experience working with the vendor across multiple performance dimensions including response time, scheduling, repair quality, communication, customer service, and overall satisfaction. The form is time-sensitive, with a requested return date of November 20, 2025, and vendors must submit three completed reference forms with their bid or risk being deemed nonresponsive and disqualified.

The referenced statewide contract covers comprehensive inspection and repair services for fuel station infrastructure, specifically targeting systems that store, monitor, and dispense fuel and potentially hazardous substances. These systems include underground storage tanks (USTs), aboveground storage tanks (ASTs), fuel pumps, and related equipment like sensors and alarms. The procurement process requires vendors to demonstrate past performance through detailed reference checks, with the Department of Enterprise Services potentially following up on submitted reference information. The contact for procurement-related questions is Bernadette Connor, who can be reached at DESContractsTeamMaple@des.wa.gov or 360-407-7955.

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Other files

File Type Posted
12825SolAmd1.docx DOCX document
12825ExhB-ScoredNonCost.docx DOCX document
12825ExhF-DivBusPlan.docx DOCX document
12825PreBid.pdf PDF
12825ExhA-BidderCert.docx DOCX document
12825-CompSol.docx DOCX document
12825ExhD-Contract(11-13-2025).docx DOCX document
12825ExhC-BidPrice.xlsx XLSX spreadsheet
12825ExhD-Contract.docx DOCX document
bidder-contracting-guide-DES.docx DOCX document

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EXHIBIT E – BIDDER’S REFERENCE

Competitive Solicitation:
No. 12825 – Fuel Station Inspection and Repair Services
Bidder:
_________________________________

Type/print full legal name of Bidder

Reference Name:

INSTRUCTIONS

BIDDERS:

Provide a copy of this exhibit to each of the three (3) references listed on section 25 of Exhibit A – Bidder’s Certification to fill out. Collect the three completed Exhibit E – Bidder’s Reference and submit them with your bid. Failure to supply all three (3) references may result in your bid being deemed nonresponsive and disqualified from further consideration.

REFERENCES:

The vendor listed above is submitting a bid for a competitive solicitation to procure fuel station inspection and repair services and has provided your organization as a reference.

Please provide the following information about your experience working with the vendor. Once complete, return this exhibit to the vendor. This is a time sensitive document and should be returned before November 20, 2025.

Name: Click or tap here to enter text.

Company: Click or tap here to enter text.

Telephone: Click or tap here to enter text.

Email: Click or tap here to enter text.

· How long have you worked with this vendor? Click or tap here to enter text.

· How would you rate the vendor’s response time for scheduling inspections and/or repairs? Click or tap here to enter text.

· How would you rate the vendor’s ability to perform inspections as scheduled and/or complete repairs within the estimated timeframe and cost? Click or tap here to enter text.

· How would you describe the quality of the vendor’s inspections and/or repair work? Click or tap here to enter text.

· How would you rate the vendor’s communications and ability to resolve issues? Click or tap here to enter text.

· How would you rate the vendor’s overall customer service? Click or tap here to enter text.

· Were invoices accurate and received in a timely manner? Click or tap here to enter text.

· How would you describe your overall satisfaction? Click or tap here to enter text.

· Is there any additional Information you would like to bring to the attention of the Department of Enterprise Services about your business relationship with this vendor? Click or tap here to enter text.

Thank you for taking the time to fill out this form. If you have any questions, please contact the procurement coordinator Bernadette Connor at DESContractsTeamMaple@des.wa.gov or 360-407-7955. Please note that someone from the Department of Enterprise Services may follow up with you regarding your responses.

12825 EXHIBIT E – BIDDER’S REFERENCE PAGE 5

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