1-A. Bonfire Instructions Procurement Portal.pdf

PDF 118 KB Posted

Attached to
Building Automation Systems - Maintenance and Repair Services
Solicitation number
269-2026-147
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document provides procurement portal instructions for the City of Charlotte, North Carolina, related to a Building Automation Systems Maintenance and Repair Services contract opportunity. The City of Charlotte's Facility Operations Division, which maintains approximately 180 buildings including offices, fire houses, police division offices, equipment shops, and cultural facilities such as museums and arenas, seeks to contract with one or more companies to provide routine Carrier-based building automation systems maintenance, repair, and support services. The solicitation requires vendors to submit all questions electronically through the Bonfire procurement portal's Vendor Discussions section and submit proposals via the portal's opportunities section prior to the posted deadline. The City recommends submitting documents at least one week before the deadline to allow adequate time for upload completion and finalization.

The Bonfire procurement portal is accessible through Microsoft Edge, Google Chrome, or Mozilla Firefox with JavaScript and browser cookies enabled. Vendors should contact Bonfire support for technical assistance via the help forum at vendorsupport.gobonfire.com, by email at Support@GoBonfire.com, or by phone at 1-800-354-8010. A five-minute training video on vendor registration and submission is available through Bonfire's support resources. Companies responding to the Request for Proposal must meet specified qualifications to be considered for the Carrier Building Automation Systems Support Services Contract, though detailed pricing terms, set-aside information, award dates, contract terms, and renewal options are not provided in these instructions.

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Text version

CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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