0200000 C Management and Administration rF.pdf

Section C – 0200000 Management and Administration

0200000 – Management and Administration Table of Contents

Spec Item Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Directives, Instructions, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Items

2.4.1 Government-Furnished Property (GFP) –N/A

2.4.2 Government-Furnished Facilities –N/A

2.4.3 Government-Furnished Vehicles and Equipment –N/A

2.4.4 Government-Furnished Utilities

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Safeguarding Information

2.6.2 Dissemination of Information

2.6.3 Work Reception

2.6.4 Work Control

2.6.5 Work Schedule

2.6.6 Deliverables

2.6.7 Service Interruptions

2.6.8 USMCMax Maximo

2.6.8.1 Maximo Data

2.6.8.2 Maximo Method of Data Entry

2.6.8.3 Maximo Access

2.6.8.4 Maximo Training

2.6.9 Quality Management System (QMS)

2.6.9.1 Quality Management (QM) Plan

2.6.9.2 Quality Inspection and Surveillance

2.6.9.3 Quality Inspection and Surveillance Report

2.6.10 Property Management Plan – N/A

2.6.11 System and Equipment Replacement

Spec Item Title

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.2.1 Quality Control Personnel

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager – N/A

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Service Contract Reporting (SCR)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.2 DBIDS Credentials

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Controlled Unclassified Information

2.8.9 Access to Government Information Technology (IT), Operation Technology (OT), and Facility

Related Control Systems (FRCS)

2.8.10 Access to Navy Marine Corps Intranet (NMCI)

2.8.11 Employee Status

2.9 Contractor Safety Program

2.9.1 Contractor Safety Requirements

2.9.1.1 Contractor Experience Modification Rate (EMR)

2.9.1.2 Contractor OSHA Days Away From Work Restricted Duty, or Job Transfer (DART) rate

2.9.2 Accident Prevention Plan (APP)

2.9.3 Activity Hazard Analysis (AHA)

2.9.4 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.4.1 Alcohol and Drug Abuse Prevention Plan

2.9.4.2 Chemical Hazard Communication Program

2.9.4.3 Confined Space Program

2.9.4.4 Critical Lift Plan – N/A

2.9.4.5 Fall Prevention and Protection Plan

2.9.4.6 Pathogen Exposure

2.9.4.7 Control of Hazardous Energy (lockout/tagout)

2.9.5 Crane Operations

2.9.5.1 Crane Inspections

2.9.5.2 Rigging Gear

2.9.5.3 Crane Operators

2.9.6 Accident and Damage Reporting

Spec Item Title

2.9.6.1 Accident Reporting and Notification Criteria

2.9.7 Fire Protection

2.9.8 Monthly On-Site Labor Report

2.9.9 OSHA Citations and Violations

2.9.10 Safety Inspections and Monitoring

2.9.11 Safety Certification

2.9.12 Safety Apparel on Jobsites

2.9.13 Emergency Medical Treatment

2.9.14 Excavations

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Sampling, Testing and Laboratory Services

2.10.2.2 ODS Requirements for Refrigerant Recycling

2.10.2.3 Solid Waste Management and Recycling

2.10.2.4 Non-Regulated Waste Disposal

2.10.2.5 Regulated Waste Disposal

2.10.2.6 Universal Waste – N/A

2.10.2.7 Spill Prevention, Containment, and Clean-up

2.10.2.8 Hazardous Material Management

2.10.2.9 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.10 Noise Control

2.10.2.11 Salvage

2.10.2.12 Asbestos Containing Material (ACM)

2.10.2.13 Clean Air Act (CAA)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Bio based Products

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Recurring Work Preparation of Proposals

2.14.2 Notification to the Government for Work Above the Recurring Work Limitations

2.14.3 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-Recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated)

2.15.2.1 Non-recurring Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Direct Material and Construction Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-Recurring Work ELINS

0200000 - Management and Administration Spec Item Title Description 2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours The Government's regular working hours are from 0700-1600, five days per week, Monday through Friday, except observed Federal holidays.

Exceptions to the regular hours of operation are detailed in subsequent sections of this Performance Work Statement (PWS). Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to Contractor

Working Hours

Work may be restricted to be performed during specific time windows due to security or operational requirements.

If the Contractor wishes to work outside of the Government’s regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Wage Determinations See Section J-0200000-11 Wage Determinations.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1, and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

All maintenance trade personnel shall have specialized experience and training in safety and in the operation, maintenance, and repair identified in each annex.

Identify and report existing and anticipated problems with the customer Performing and witnessing tests, and prepare reports and records.

Respond to unplanned events.

Two-Man Rule: Wind technician personnel working on wind turbine generators shall be required to work, at minimum, in two-man teams, Lockout/Tagout (LOTO) system shall be employed before starting maintenance.

LOTO shall be posted with information as to date and time disabled, and the wind technician name and POC phone number.

Site Safety Officer: Contactor Site Safety Officer or Competent Persons is required to be physically on site and ensure all safety practices are in place and technician is qualified to complete assigned maintenance task.

Implementation of a like ISO 9000 set of standards to measures for planning, doing, checking and acting is considered a value added element of the contractor’s quality control program.

2.3.1 Required Conferences

and Meetings

See Section J-0200000-02 - Required Conferences and Meetings

Attendees of this meeting will include various stakeholders. The Contractor shall be represented at this meeting by the Project Manager (PM) and Quality Control Manager (QCM). The purpose of these meetings are to discuss status of project and any issues that have arisen.

The Contractor shall be responsible for preparing an agenda per Section F. The Contractor shall provide draft and final meeting minutes to all meeting participants per Section F

2.3.2 Training for Maintenance

and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractor’s teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

1. The first goal is to develop a cohesive team with common purpose, commitment, and established communication processes.

2. The second goal of partnering is contract specific, identifying risks, and opportunities for the team to address.

3. The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Informal Partnering The Contracting Officer shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award, and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session will be conducted and facilitated using electronic media (a video and accompanying forms) provided by the Contracting Officer. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering.

The Charter should be in place as early as possible, so issues arising, even before work begins, can be resolved using the issues resolution process.

Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire, or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

*President/Vice President

* Project Manager (PM)

* Quality Control Manager (QCM) *Site Safety and Health Officer (SSHO)

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of Permits and Licenses before work commences per Section F and when requested by the KO.

2.3.5 Insurance The Contractor shall furnish the KO a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar day’s written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause, Per Section F.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

Other as required by state law

2.3.6 Protection of Government

Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Directives, Instructions, and References

Applicable Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other directives, instructions, and references are listed in J-0200000-03. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing Procedures Invoicing procedures are identified in J-0200000-04.

The Contractor shall use WAWF for all of the invoicing.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included in J-0200000-05.

2.4 Government-Furnished

Items

Except for items identified below as Government-Furnished, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services described in this Performance Work Statement (PWS).

Government-Furnished Items will be provided in "AS-IS" condition and their use is at the option of the Contractor. The total or partial breakdown or failure of Government-Furnished Items shall not relieve the Contractor of the responsibility to perform the requirements of this contract.

The Contractor shall provide periodic servicing, maintenance, and repair of the Government-Furnished Items accepted for use at no additional cost to the Government. Servicing, maintenance, and repair shall be provided in accordance with the manufacturer’s recommendations. The Contractor shall generate work orders in USMCMax per Spec Item 2.6.6 for all servicing, maintenance, and repair activities performed on Government- Furnished Items.

At the completion of the contract, all Government-Furnished Items shall be returned to the Government in the same condition as received, except for reasonable wear and tear. Government-Furnished Items, which becomes worn out due to normal wear and tear, shall be returned to the Government and its replacement shall be the responsibility of the Contractor at no additional cost to the Government. The Contractor shall be responsible for the cost of any repairs or replacement caused by Contractor negligence or abuse.

The Government may inspect Government-Furnished Items at any time and without notice.

Refer to J-0200000-06 for additional information.

2.4.1 Government-Furnished

Property (GFP) N/A

2.4.2 Government-Furnished

Facilities

N/A

2.4.3 Government-Furnished

Vehicles and Equipment

N/A

2.4.4 Government-Furnished

Utilities

The Government will make available water and electricity at existing outlets required for the work to be performed under the contract. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site.

Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

The Contractor is responsible for the cost of all utilities at all Government-provided facilities and any additional Contractor-owned facilities, at prevailing MCMWTC Bridgeport rates. The Contractor will be billed directly for all utilities provided to all Contractor occupied facilities. Utility rates billed to the Contractor will be at the following rates:

1. Electrical - the current rate for electrical services is $111.82 MWH

2. Water - the current rate for water is $13.23 per KGAL

3. Wastewater (Sewage) - the current rate for sewage services is $14.06 per KGAL, based on 100% of the water consumption

Variations in Rates: Utility rates are subject to change. Changes in one or more utility rates shall not be basis for adjustment to the contract price or a claim unless the deviation from the quoted price for a utility rate exceeds 15%. When a utility rate varies by more than 15%, the contract price will be adjusted to reflect the amount the actual charge exceeds the rate quoted; however, the Government will only be liable for the amount of cost exceeding 15% of the rate quoted. For example, if a quoted rate increases by 16%, the Government will only be liable for 1% of the rate increase. Vice versa if the quoted rate decreases by 16%.

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

Refer to J-0200000-07 for additional information.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Safeguarding Information The Contractor shall safeguard controlled unclassified information and information associated with Government property in accordance with the latest revision of CNSSI 1253, DoDI 8582.01, NIST SP 800-53, NIST SP 800-171, SECNAV Defense Industrial Base (DIB) Memo, and applicable contract clauses. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800-171.

Contractor information and data systems that contain information associated with Government property shall comply with DoD Risk Management Framework (RMF).

The Contractor shall develop Plans of Action and Milestones (POA&Ms) per NIST SP 800-171, track accomplishment, and submit to the Government per Section F.

If a cybersecurity incident is encountered or suspected related to any (Contractor or Government) Information Technology (IT) or Operating Technology (OT) systems, including Monitoring and Control Systems, the Contractor shall notify the Government per Section F.

2.6.2 Dissemination of

Information

DoD policy limits the dissemination of certain information. Instructions, Directives, and References not releasable to the public, e.g., Floor Plans, Maps, Post Orders, and Standard Operating Procedures, will be made available after contract award to the successful offeror with appropriate credentials and a need to know.

2.6.3 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours, and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours. It is the Government’s expectation to be able to reach a contractor representative with the necessary authority and means to resolve system failures, and coordinate effective response of key personnel related to definable features of work pertaining to this contract, twenty-four (24) hours a day, seven (7) days per week for the awarded contract performance period(s).

2.6.4 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO. A written status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following workday for inquiries after regular working hours.

2.6.5 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases, where some interference is unavoidable, the

Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.6 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission, which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.7 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers in writing within 21 calendar days. If the discontinued service is due to an emergency breakdown, the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.8 USMCMax Maximo Maximo is the Computerized Maintenance Management System (CMMS) used by the Government for work order history, asset management, and condition assessment.

The Contractor shall provide all required data for USMCMax as identified below:

The contracting employee shall conduct a full asset and equipment inventory in all buildings. The Contracting employee will ensure all assets and equipment are correctly uploaded into USMCMax, all data fields that can be filled out shall be complete as required. The Contracting employee shall build a PM program and schedule within USMCMax for all equipment and assets inventoried. PMs within USMCMax will detail all aspects of the PM based on manufacturers’ recommendation and industry standards. PMs within USMCMax will have fully detailed job plans, asset information, parts requirements, location data, and routes.

End result must be a fully functional PM program that can be executed by the Facilities Maintenance Director and the Production controller.

The Contractor is required to provide work order, asset, specification, and condition assessment data for USMCMax. The data is required for the Government’s use in long term asset management and planning.

Work order, asset, specification, and condition assessment data created by the Contractor is recorded in USMCMax for ALL WORK PERFORMED on any asset listed in this contract.

Work order and asset data created by the Contractor is recorded in USMCMax for all work performed in 1502000 Facilities Investment and maintenance requirements specified in 1503010, 1503020, 1503030, 1503050, 1503060, Facilities Support sub-annexes.

Informational Note:

Not all assets listed in this contract are included in USMCMax in the asset pool. Not all of the modules available within the Maximo application are utilized by Government and the modules utilized may not be fully implemented. USMCMax does not include a detailed inventory of all assets, components, and equipment that the Contractor is required to service under this contract and may include inaccuracies, omissions, and redundancies. Contractor is required to submit an asset discrepancy summary with the invoice for Government QA representative to enter or modify any additional asset info in a monthly basis.

2.6.8.1 Maximo Data Required data fields for work orders are indicated in the Service Provider Information provided in each Task Order.

Further instructional information detailing the process for submitting the specified information for USMCMax Data Reporting is provided by government representative via annual training section.

The Service Provider, Asset, Specification, and Characteristic Meter Reading Interfaces are used in multiple processes for loading data into USMCMax by the Government and the format may be updated periodically.

As part of the update the Contractor may be asked to modify the file to add/move columns in their submission. The Contractor shall provide up to 10 extra data elements or columns with as many as 150 characters per element for the Government to define during contract performance at no additional cost to the Government. The Government will provide the Contractor 60 calendar days’ notice of modifications to the Service Provider, Asset, Specification, or Characteristic Meter Reading Interfaces file format.

2.6.8.2 Maximo Method of Data

Entry

The Contractor shall provide data for USMCMax using the methods detailed below:

DIRECT ENTRY: The Contractor shall manually enter required work order and condition assessment data directly into USMCMax. The Contractor shall ensure all information is updated by the end of each workday for all work performed.

If the Contractor does not have access to USMCMax at contract start, work order and condition assessment data shall be documented by Contractor and submit to government on weekly base or upon request.

Contract shall backfill all information once USMCMax access is granted.

Contractor shall backfill all data into USMCMax database within 60 calendar days after the access is granted.

2.6.8.3 Maximo Access The process for obtaining access and establishing USMCMax accounts are detailed in the USMCMax System Access Procedures provided by Government representative.

Once accounts have been established, USMCMax can be accessed at https://usmcmax.usmc.mil/

The Government will provide access to contractor to access the USMCMax system. Contractor shall submit all required information to get USMCMax and security access to Government within fourteen (14) calendar days within contract start. Government will provide Common Access Cards (CAC cards) with USMCMax access permission to contractor; Contractor shall acquire the adequate computer system(s) and compatible CAC card reader to login and access the USMCMax system.

2.6.8.4 Maximo Training The Government will provide or make available initial training on USMCMax to Contractor personnel responsible for direct entry of work order, asset, specification, and condition assessment data. Additional training will be provided by the Government when there are significant changes to the USMCMax software or data entry requirements. Training due to changeover of personnel will be the responsibility for the Contractor. The Contractor will be provided a general user guide, local instructions, and other materials by the Government as reference material for the use of USMCMax.

Government will to provide initial training / annual refresher training for contractor. Contractor shall coordinate all entry personnel / alternate entry personnel to attend the annual training. Government will only provide one (1) section of training to the contractor.

2.6.9 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

1. Accurate documentation of work processes, procedures, and output measures.

2. A systematic procedure for assessing compliance with performance objectives and standards.

3. Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

4. Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.9.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan (Also commonly referred to as a Quality Control Plan) per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract.

If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications (to include subcontractors and technicians licenses, certifications, and training)

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation, and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection, and analysis o Corrective action, preventive action, and, continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

The contractor shall model their QM Plan per NAVFAC and Army Corps of Engineers requirements, directives, and standards.

2.6.9.2 Quality Inspection and

Surveillance Response

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

Inspections and Surveillance occurs through Government quality control specialists/CORs. The Contractor shall ensure that the work is performed according to all Federal, State and local regulations. If the work fails to comply and the inspections indicate a performance deficiency, the Contracting Officer will inform the Contractor, and the Contractor shall submit a response per Section F, indicating how the deficiency will be corrected, and how to ensure that compliance will be maintained. The Contractor shall then correct the deficiency within 72 hours after submitting the email response.

2.6.9.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Sections F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed with assessment-driven corrective actions and process adjustments made during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.10 Property Management

Plan

N/A

2.6.11 System and Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation, or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the Project

Manager (PM), Quality Control Manager (QCM), Site Safety Health Officer (SSHO)/Competent Person, on-site supervisor(s), and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract and any change of key personnel shall be reported to the KO immediately. For key personnel replacements, the contractor shall update their Organizational Chart and submit a revised version to the KO within one (1) calendar day to ensure compliance and continuity of services.

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM and designated alternate, as applicable, who has have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM or alternate shall have a designated contact available at work locations.

The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope, and complexity. The PM’s qualifications with a detailed record of experience shall be submitted per Section F in writing, in the “Training and Qualifications” section of their QM Plan for Government review.

The PM may be the same person as the Site Safety and Health Officer (SSHO) The PM may be the same person as the SSHO, as long as double hatted PM/SSHO person possess the appropriate experience, qualification, and training.

2.7.1.2 Quality Control Manager The Contractor shall provide a Quality Control Manager or qualified designated alternate shall be on-site during the Government's regular working hours, and shall be available on-site within two hours after the Government’s regular working hours. The Quality Control Manager must report directly to a senior corporate official and shall not report directly to the Project Manager.

The Quality Control Manager shall have fulfilled the following pre-requisite training, and experiences before being hired as the Quality Control Manager under this contract:

The Quality Control Manager shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope, and complexity. In addition, the Quality Control Manager shall possess a current NAVFAC / Army Corps of Engineers Construction Quality Management for Contractors certification. The QCM’s qualifications with a detailed record of experience shall be submitted per Section F in writing, in the “Training and Qualifications” section of their QM Plan for Government review.

2.7.1.2.1 Quality Control Personnel The Contractor shall provide Quality Control personnel whose primary duty and responsibility is to enforce the Contractor’s Quality Management System on this contract. The Quality Control personnel shall be on-site at all times when the Contractor is performing work during the Government's regular working hours. The Quality Control personnel shall report directly to the Quality Manager and shall not report directly to the Project Manager.

Quality Control personnel shall have fulfilled the following pre-requisite training and experiences before being hired as Quality Control under this contract:

Quality Control personnel shall have at least three years of experience in enforcing QMS programs on contracts of similar size, scope and complexity.

2.7.1.3 Site Safety and Health

Officer (SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

The contractor shall provide a Safety oversight team that includes a minimum of one Competent Person at each project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally qualified Designated Representative alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. The contractor shall provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past, or three years’ experience if the individual possesses a Certified Safety Professional (CSP), or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent, and maintain competency through 24 hours of formal safety and health related coursework every four years. The SSHO may be the same person as the Quality Control Manager, but shall have fulfilled the pre-requisite qualification and experience.

The SSHO’s qualifications with a detailed record of experience shall be submitted per Section F in writing, in the “Training and Qualifications” section of their QM Plan as well as in the Accident Prevention Plan (APP) for Government review.

SSHO may be the same person as the Project Manager, as long as double-hatted PM/SSHO person possess the appropriate experience, qualification, and training.

2.7.1.4 Environmental/Energy

Manager N/A

2.7.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

The Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs. At a minimum, all Contractor personnel shall have attended the OSHA ten

(10) hour safety course, or equivalent. The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications, and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan (APP), as required in Spec Item 2.9.2.

The Contractor personnel shall understand site specific work and weather conditions due to location.

2.7.2.1 Employee Certification

and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current, and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four hours of request. Certifications, licenses, and training required for contract performance shall be included in the “Training and Qualifications” section of the Contractor’s QM Plan.

2.7.2.2 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges. Each employee shall wear an outer garment with a distinctive company emblem and / or name on the front and back.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous, and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.5 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal Residency No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is furnished.

2.7.3 Service Contract

Reporting (SCR)

The Contractor shall report total dollar amount invoiced and all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

https://www.sam.gov.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.sam.gov.

2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

The Contractor shall ensure that Contractor personnel do not present a risk to security. By entering the installation, Contractor personnel are subject to installation, state, local and federal regulations and laws, including but not limited to debarment and criminal prosecution.

2.8.1 Employee Listing The Contractor shall maintain and provide upon request a current Employee List. The list shall include as a minimum, employee’s name, supervisor, company, and level of security clearance and social security number.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code.

Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain Common Access Cards (CAC) in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within ten calendar days.

2.8.4 Access to Installation All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric Identification System (DBIDS).

The Contractor shall provide the KO with the name of their designated Service Contractor Administrator (SCA) for enrollment in DBIDS. Once enrolled, the Contractor must provide the DBIDS Registrar with an approved employee list and then direct their employees to register into

DBIDS.

2.8.4.1 DBIDS Program DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit. There are no fees associated with obtaining a

DBIDS credential.

The Government performs background screening and credentialing.

Throughout the year, the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

2.8.4.2 DBIDS Credentials Contractor employees shall furnish a completed copy of the SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at: https://www.cnic.navy.mil/om/dbids.html.

The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding Officer will be the final waiver determination authority.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

1. That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

2. That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas.

The Contractor shall comply with security requirements, plus those imposed by the…