RFP E-Commerce Store - Media Relations

The City of Detroit's Office of Contracting and Procurement (OCP), on behalf of the Media Services Department, is seeking proposals for an e-commerce solution to design, develop, and launch a secure website for selling branded clothing and merchandise items. The RFP (No. 540339) requires a comprehensive platform with integrated Point of Sale (POS) system functionality compatible with the City Treasurer's system, including website design, e-commerce capabilities, shopping cart and order management, payment processing, and hosting with security and ongoing maintenance. Respondents must demonstrate a minimum of four years of experience in similar projects and will be evaluated on experience and references (15 points), qualifications and technical capabilities (25 points), methodology and approach (15 points), and pricing (10 points), totaling 65 possible points. A pre-proposal conference is scheduled for January 8, 2026, at 11 a.m. EST via Microsoft Teams, with questions due by January 12, 2026, at 12 p.m. EST through the Supplier Portal. The final proposal submission deadline is January 20, 2026, at 3 p.m. EST via the EUNA Bonfire Procurement Supplier Portal, with the contract term set for two years and potential renewal options subject to Detroit City Council approval.

The City offers Equalization Credits of up to 10 additional points for businesses with specific Detroit-based certifications, including Detroit-headquartered businesses, Detroit-based businesses, Detroit resident businesses, Detroit small businesses, Detroit micro businesses, joint ventures, and mentor ventures. Certified businesses can receive equalization credits ranging from one to five percent, with Detroit Headquartered and Resident Businesses receiving the highest five percent credit. Respondents must be registered in the City of Detroit Vendor Portal and submit comprehensive documentation, including notarized affidavits, certificates of authority, non-collusion statements, and detailed disclosures of interests. While no specific budget range is explicitly stated, the RFP requires vendors to complete a detailed pricing template covering website design, development, e-commerce functionality, POS integration, payment processing, hosting, security, maintenance, staff training, and project management. The City anticipates awarding one contract and reserves the right to request oral presentations and demonstrations from potential vendors.