NIGP 83839: Consoles and Racks, Security

NIGP 83839 Consoles and Racks, Security is an Item code that covers dispatch consoles, emergency operations consoles, and security control furniture for public-safety and correctional facilities. State and local governments procure complete console systems under this code—including sit/stand adjustable workstations with integrated monitor arrays, equipment cabinets, cabling infrastructure, and installation services. Recent solicitations show demand for mission-critical 911 dispatch console systems (four to twelve stations per facility) configured for continuous 24-hour operations, as well as security control systems and secure-door-and-lock replacement work in correctional facilities. Issuing bodies are predominantly county governments and regional 911 emergency-services authorities, with occasional state-level coordination through cooperative purchasing vehicles. Butts County Board of Commissioners, Fayette County, Collin County, and Orange County, Florida have posted requests in the past four months; the State of Texas Department of Information Resources also uses the code for security operations and infrastructure services to eligible state and local entities through the Shared Technology Services Program.

Recent activity concentrates in the Southeast, particularly Georgia and Texas, with secondary presence in Florida. Representative opportunities include Butts County's RFP for five dual-lift, sit/stand dispatch consoles with 85-inch center and four 24-inch side monitors per station, proposals due November 19, 2026; Fayette County's RFP for design, procurement, and installation of twelve mission-critical console positions with ten-year warranty and engineering continuity guarantees, proposals due September 9, 2026; Orange County's IFB for corrections-facility security controls and secure-door-and-lock replacement at an estimated cost of $7 million, bids due July 21, 2026; and Sourcewell's cooperative RFP #061626 for law enforcement equipment available to participating entities across multiple states, proposals due June 16, 2026. Evaluation criteria across these solicitations emphasize layout and spatial utilization, console design and monitor configuration, technology integration, warranty and service support, and vendor experience. Bonding requirements (5 percent bid bonds; 100 percent performance and payment bonds) and insurance minimums ($1 million to $2 million general liability) are standard. Most jurisdictions require firm, all-inclusive pricing covering labor, materials, freight, delivery, installation, testing, commissioning, training, and warranty.