Hearings under this contract will be conducted by SSA OHO at HOS, prss, and COV sites in region 10, which encompasses oregon, washington, and alaska.
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- 28321323DR1060001
- Awardee
-
Business Support Services Of Salem, Inc. UEI NX7LRYFNB4F3
- Awarding agency
-
Social Security Administration
- Task orders
- 4 $2,537,208 obligated
Award facts
- Opportunity
-
- Solicitation for Region 10 VHR Services Solicitation · 28321323QR1000001 · Posted May 12, 2023
- Combined order value
- $2,537,208 Current and potential, with all options
- Last date to order 96% complete
- IDV ceiling 70% used
- $3,601,220.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 561410 Document Preparation Services
- Set-aside
- Total Small Business
- Competition
- Competed under SAP · 2 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
About this IDV
The Social Security Administration awarded a total small business set-aside indefinite delivery contract to Business Support Services Of Salem, Inc. with a ceiling of $3,601,220 on August 1, 2023.
Place of performance encompasses Region 10 (Oregon, Washington, and Alaska) with work performed in Portland, Oregon and Seattle, Washington. The contract provides verbatim hearing recorder services—digital audio recording and transcription of Social Security Disability Insurance and Supplemental Security Income disability appeal hearings conducted in multiple formats including in-person, video teleconference, telephone, and over-video proceedings at SSA hearing offices and remote sites.
Performance extends from August 1, 2023 through November 30, 2026. The originating solicitation, posted May 12, 2023 with closure June 12, 2023, sought these VHR services for the Social Security Administration's Office of Hearings Operations.
This is a single-award contract. Recent delivery orders issued under this IDIQ include a firm fixed-price order for $775,880 awarded December 1, 2025, covering approximately 13,855 hearings with performance in Seattle; a prior order valued at $733,526 issued December 1, 2024 for 17,541 hearings (subsequently modified to add 342 hearings); and an $881,368 order dated December 1, 2023 for 9,043 hearings (modified to add 2,703 hearings) performed in Portland. Delivery orders are structured as firm fixed-price awards.
Business Support Services Of Salem, Inc. is a small business headquartered in Salem, Oregon specializing exclusively in verbatim hearing recording and transcription services for SSA disability appeal operations.
Task orders
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $15,000 |
Show all 11
Quick answers
Who was awarded contract 28321323DR1060001?
28321323DR1060001 was awarded to Business Support Services Of Salem, Inc. by Social Security Administration on August 1, 2023.
How much is contract 28321323DR1060001 worth?
Orders under 28321323DR1060001 have obligated $2,537,208. 28321323DR1060001's own ceiling is $3,601,220.
How many orders have been placed under contract 28321323DR1060001?
4 orders have been placed under 28321323DR1060001, the latest on October 13, 2026.
Who can order from contract 28321323DR1060001?
28321323DR1060001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract 28321323DR1060001 competed?
The extent of competition for 28321323DR1060001 was competed under sap. The government received 2 offers. It was set aside: Total Small Business.
On GovTribe
See this IDV's full record
- Every order and transaction
- The awardee's other awards and teaming partners
- Similar IDVs and recompete opportunities
- Ask GovTribe AI about this IDV