Region 10 (oregon, washington, and alaska) verbatim hearing recorder (VHR) services. Provide digital recording for disability hearings. Task order for 17,541 hearings.
Ended Awarded Last action
- Contract number
- 28321325FR1030001
- Awardee
-
Business Support Services Of Salem, Inc. UEI NX7LRYFNB4F3
- Awarding agency
-
Social Security Administration
- Obligated
- $733,526
Award facts
- Contract value 100% obligated
- $733,526.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 561410 Document Preparation Services
- Set-aside
- No set-aside
- Competition
- Competed under SAP Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Seattle, WA 98104, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $19,836 | |
| Supplemental Agreement for work within scope | -$303,688 | |
| Funding Only Action | $593,398 | |
| Funding Only Action | $84,796 | |
| Funding Only Action | $169,592 | |
| Funding Only Action | $84,796 | |
| Funding Only Action | $84,796 | |
| Original award | $0 |
About this award
The Social Security Administration awarded a delivery order valued at $733,526 to Business Support Services of Salem, Inc. for Verbatim Hearing Recorder (VHR) services covering Region 10 (Oregon, Washington, and Alaska). The award, issued on December 1, 2024, with completion targeted for November 30, 2025, encompasses digital recording services for 17,541 disability hearings, with a subsequent modification adding 342 additional hearings to the task order. This is a firm fixed price contract with no set-aside designation, and the services will be performed in Seattle, Washington. Business Support Services of Salem, Inc. is a small business based in Salem, Oregon, that specializes exclusively in providing verbatim hearing recording and transcription services to the SSA's Office of Hearings Operations.
This delivery order is issued under Business Support Services' larger Indefinite Delivery Contract with the Social Security Administration for Region 10, valued at approximately $3.7 million and covering the period through December 2025. The company currently holds three single-award IDCs with the SSA across different regions, collectively worth approximately $22.5 million, all focused on capturing digital audio and providing verbatim transcription for disability appeal hearings conducted in various formats including in-person, video teleconference, and telephone proceedings. The VHR services support the SSA's adjudication process by providing accurate digital recording of hearings at SSA offices and satellite locations throughout the Pacific Northwest region.
Quick answers
Who was awarded contract 28321325FR1030001?
28321325FR1030001 was awarded to Business Support Services Of Salem, Inc. by Social Security Administration on December 1, 2024.
How much is contract 28321325FR1030001 worth?
The government has obligated $733,526 on 28321325FR1030001.
Is contract 28321325FR1030001 an order under another contract?
Yes. 28321325FR1030001 is a delivery order under 28321323DR1060001, an indefinite delivery contract.
Was contract 28321325FR1030001 competed?
The extent of competition for 28321325FR1030001 was competed under sap.
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