Federal Supply Schedule GS35F0399Y

Active Awarded Last action

Contract number
GS35F0399Y
Awardee
Awarding agency
Task orders
434

Award facts

Opportunity
Last date to order 96% complete
IDV ceiling
$77,521,150.00
Award type
Multiple award
Who can order
All agencies
NAICS code
511210 Software Publishers
Set-aside
No set-aside
Competition
Full and Open Competition Negotiated Proposal / Quote
Pricing
Firm Fixed Price

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The General Services Administration (GSA) issued a Federal Supply Schedule contract to Medtel Services, LLC on May 9, 2012, under the Multiple Award Schedule (MAS), with a ceiling value of $77.521 million and period of performance through May 8, 2027.

Medtel Services holds approval across multiple Special Item Numbers covering general-purpose commercial IT equipment, software, and services, including purchase of equipment, maintenance, software licenses, and training. The price list encompasses CERATO switching systems, power supplies, software packages, and accessories, with tiered quantity discounts available for higher-volume orders.

Medtel Services, a for-profit limited liability company based in Sarasota, Florida, specializes in private automatic branch exchange (PABX) systems, voicemail infrastructure, and telecommunications equipment. The company operates as a prime contractor and does not subcontract; its federal footprint is concentrated almost entirely within the Department of Justice Bureau of Prisons ecosystem across nationwide correctional facilities.

Recent delivery-order activity under this MAS contract includes a $140.237 thousand PABX system upgrade (20-20 IXP 1024 to CERATO VCSE 1280 redundancy) at Federal Correctional Institution Phoenix awarded April 29, 2026; a $135.335 thousand voicemail system replacement at Federal Correctional Complex Butner awarded December 19, 2025; a $149.494 thousand PBX system replacement at Federal Correctional Institution Greenville awarded November 27, 2024; and a $23.948 thousand voicemail system replacement at Federal Detention Center Philadelphia awarded September 1, 2026, with performance in Sarasota, Florida.

Medtel Services holds a single-award Blanket Purchase Agreement valued at $8,427,376.92 under the MAS through September 30, 2028, which serves as the parent vehicle for most task orders and anchors the company's Bureau of Prisons ordering activity. The contractor manufactures and deploys telephone apparatus, switchboard systems, and voicemail platforms and performs all work at its Sarasota facility or at customer correctional institutions nationwide.

Task orders

Task order Ordering agency Obligated Awarded
Replace voicemail system WO >25 15B21726F00000054 Federal Detention Center Philadelphia (BOP) $23,948
MNA - b & f 26Z3AX4 - upgrade voicemail system 15B30826F00000095 Federal Correctional Institution Marianna (BOP) $23,948
FCI phoenix- upgrade pabx system 20-20 IXP 1024 PT red.to cerato vcse 1280 PT red. System 15BBNF26F00000038 Bureau of Prisons $140,238
Dual line analog cortelco telephone 15B30126F00000036 United States Penitentiary Atlanta (BOP) $32,710
FY26 B1 medtel services - control center repair 15B11826F00000052 United States Penitentiary Big Sandy (BOP) $10,320
B & f project to replace the voice mail system in the PBX at the FMC 15B10626F00000048 Federal Correctional Complex Butner (BOP) $135,336
Scro & gpoc medtel voice mail equipment and installation. 15B50025F00000024 BOP South Central Regional Office $71,844
FY26 pabx maint and repair (BPA 15BNAS24A00000102) OY1 15BNAS26F00000074 Central Office (BOP) $2,074,802
PBX replacement parts 15B11925F00000103 Federal Correctional Institution Gilmer (BOP) $140,238
FCI three rivers medtel services against BPC 15BNAS25F00000042 15B51625F00000127 Federal Correctional Institution Three Rivers (BOP) $136,189
25Z5AG4 replace PBX low 15B50825F00000166 Federal Correctional Complex Forrest City (BOP) $140,238
FCI lewisburg order various items related to PBX system and its replacement contract number #15BNAS24A00000102 BPA call 15B20725F00000120 United States Penitentiary Lewisburg (BOP) $146,447
Elders replace PBX FY2024 PZ24ZAV6 replace PBX phone system. Document BPQ 15B40724PR000296 reversed on 09/25/2024… 15B40725F00000032 Federal Correctional Institution Greenville (BOP) $149,495
B & f - MAR - replace PBX - 24Z4AV5 document BPQ 15B40924PR000283 reversed on 09/25/2024 modification to reestablish… 15B40925F00000022 United States Penitentiary Marion (BOP) $134,781
24Z3A1F - medtel - PBX upgrade USP 1 15BGCS25F00000001 Federal Correctional Complex Coleman (BOP) $133,149
Pabx maintenance and repair 15BNAS25F00000042 Central Office (BOP) $2,014,371
24Z1AY2 replace PBX FCI 15B12124F00000108 United States Penitentiary Hazleton (BOP) $134,781
Serial #402017 GSA contract #GS-35F-0399Y contract #15BNASARCA00125 in the event of any inconsistency between the terms… 15B50424F00000180 Federal Correctional Institution Beckley (BOP) $135,732
FY-24 project 24Z6AT8 replace (pabx) private automatic brance exchange. 15B60924F00000062 Federal Correctional Institution Safford (BOP) $134,781
Supply/install phone system at FCI mcdowell b & f project - 23Z1AK1-replace PBX 15B12224F00000044 Federal Correctional Institution Mcdowell (BOP) $143,299
B & f project 24Z3A1E replace PBX- $134,780.96 15B31824F00000048 Federal Correctional Institution Aliceville (BOP) $134,781
24Z6AT9 - upgrade PBX - FCI herlong 15B61924F00000082 Federal Correctional Institution Herlong (BOP) $134,781
FY24 new medtel PBX phone system upgrade project 24Z2A1F 15B21824F00000058 Federal Correctional Institution Berlin (BOP) $132,076
Voicemail system 15B31024F00000089 Federal Detention Center Miami (BOP) $27,423
Copiers for FMC lexington 15B10924F00000096 Federal Medical Center Lexington (BOP) $145,695
B & f project - 24Z5AW3 - replace PBX 15B51724F00000052 Federal Detention Center Houston (BOP) $126,619
Medtel voicemail system 15B21124F00000059 Federal Correctional Institution Otisville (BOP) $27,423
Replace pabx switch b & f project 23Z3AK2 15B31224F00000005 Federal Prison Industries Pensacola (BOP) $133,234
Pabx systems maintenance services OY4 task order 15BNAS24F00000022 Central Office (BOP) $2,014,371
Voicemail enterprise edition (EE) 16-port w/text to speech (TTS) & automatic speech recognition (ASR) 15B50223F00000148 Federal Correctional Complex Beaumont (BOP) $27,423
SSA system upgrade for FCI talladega. 15B31323F00000082 Federal Correctional Institution Talladega (BOP) $16,504
P1MEDTEL voicemail system july 2023, USP marion 15B40923F00000128 United States Penitentiary Marion (BOP) $27,423
B & f project 23Z1A9J replace PBX 15B11023F00000050 Federal Correctional Institution Manchester (BOP) $131,818
Repair FMC PBX voice mail system 15B10623F00000119 Federal Correctional Complex Butner (BOP) $27,423
Upgrade of PBX system for USP-medium project 23Z3AK1 GSA # GS-35F-0399Y field notice # 0004 15B31523F00000068 Federal Correctional Complex Yazoo City (BOP) $134,073
Provide supplies and services to upgrade FMC devens PBX. Upgrade 20-20 IXP 1536 PT red. To cerato vcse 1792 PT… 15B20523F00000109 Federal Medical Center Devens (BOP) $137,625
Upgrade 20-20 IXP 1024 PT red. To cerato vcse 1280 PT redundant system 15B41523F00000027 Federal Correctional Institution Waseca (BOP) $134,125
Upgrade the PBX at the FCI 1 15B61623F00000076 Federal Correctional Complex Victorville (BOP) $127,136
Upgrade the PBX at the USP 15B61623F00000077 Federal Correctional Complex Victorville (BOP) $127,136
Upgrade 20-20 IXP 1024 PT red. To cerato vcse 1280 PT redundant system 15B50823F00000142 Federal Correctional Complex Forrest City (BOP) $129,984
Replace PBX 15B50123F00000060 Federal Correctional Institution Bastrop (BOP) $126,095
Medtel PBX upgrade with voice mail system 15BBR023F00000011 Metropolitan Detention Center Brooklyn (BOP) $261,862
Pabx systems maintenance services 15BNAS23F00000081 Central Office (BOP) $1,955,700
Nationwide pabx maintenance service contract 15BNAS21F00001082 Central Office (BOP) $1,898,733
Communication supplies 15B20721FWP110350 United States Penitentiary Lewisburg (BOP) $21,742
Medtel tolee voicemail system upgrade 15B12121FWP150324 United States Penitentiary Hazleton (BOP) $82,269
Phones system upgrade 15B51921FW6C50001 Federal Correctional Complex Pollock (BOP) $140,572
FDC philadelphia: upgrade of institutions LAN line phone switch and voice mail system with 20-20 IXP 1024 PT red. To… 15B21721FWPZ30001 Federal Detention Center Philadelphia (BOP) $120,320
Pabx systems maintenance services see attachment for line item breakdown 15B12021FWDQ90001 United States Penitentiary Mccreary (BOP) $140,655
Pabx systems maintenance services 15B30621FW4E50001 Metropolitan Detention Center Guaynabo (BOP) $140,655
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IDV awards

IDV Agency Ceiling Awarded
15BNAS24A00000102 Pabx maintenance and repair Central Office (BOP) $8,427,377
15BNAS20ARCA00125 Pabx maintenance support Central Office (BOP) $9,501,974
DJBP0700CC00000035 Firm fixed price requirements, multiple year (base, plus 4 options) contract. To provide private branch exchange (PBX) systems equipment & maintenance. Central Office (BOP) —

Transactions

Action Obligated Date
Other Administrative Action PSA920 $0
Other Administrative Action PS0046 $0
Other Administrative Action PSA917 $0
Other Administrative Action PSA914 $0
Other Administrative Action PA0045 $0
Other Administrative Action PA0044 $0
Other Administrative Action PS0043 $0
Other Administrative Action PSA907 $0
Other Administrative Action PS0042 $0
Other Administrative Action PSA905 $0
Other Administrative Action PA0041 $0
Other Administrative Action PA0040 $0
Other Administrative Action PSA904 $0
Other Administrative Action PSA897 $0
Other Administrative Action PSA893 $0
Other Administrative Action PA0038 $0
Other Administrative Action PA0037 $0
Other Administrative Action PA0036 $0
Other Administrative Action PSA888 $0
Other Administrative Action PSA887 $0
Other Administrative Action PSA885 $0
Other Administrative Action PSA883 $0
Other Administrative Action PSA882 $0
Other Administrative Action PSA869 $0
Vendor Address Change PA0035 $0
Other Administrative Action PSA863 $0
Other Administrative Action PSA856 $0
Other Administrative Action PA0034 $0
Other Administrative Action PA0033 $0
Other Administrative Action PSA853 $0
Other Administrative Action PA0031 $0
Other Administrative Action PA0032 $0
Other Administrative Action PA0030 $0
Other Administrative Action PSA847 $0
Other Administrative Action PA0029 $0
Exercise an Option PO0027 $0
Other Administrative Action PSA842 $0
Other Administrative Action PSA839 $0
Rerepresentation PO0028 $0
Other Administrative Action PSA837 $0
Other Administrative Action PSA834 $0
Other Administrative Action PSA832 $0
Other Administrative Action PA0026 $0
Other Administrative Action PSA826 $0
Other Administrative Action PSA824 $0
Other Administrative Action PSA821 $0
Other Administrative Action PSA815 $0
Other Administrative Action PA0025 $0
Other Administrative Action PSA812 $0
Other Administrative Action PA0024 $0
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Quick answers

Who was awarded contract GS35F0399Y?

GS35F0399Y was awarded to Medtel Services, LLC by Federal Acquisition Service (General Services Administration) on May 9, 2012.

How much is contract GS35F0399Y worth?

GS35F0399Y's own ceiling is $77,521,150.

How many orders have been placed under contract GS35F0399Y?

434 orders have been placed under GS35F0399Y, the latest on September 1, 2026.

Who can order from contract GS35F0399Y?

GS35F0399Y is a multiple award federal supply schedule. All agencies can place orders on it.

Is contract GS35F0399Y part of a contract vehicle?

Yes. GS35F0399Y is part of Multiple Award Schedule (MAS).

Was contract GS35F0399Y competed?

The extent of competition for GS35F0399Y was full and open competition.

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