This Blanket Purchase Agreement (BPA) was awarded by the Federal Emergency Management Agency (FEMA) to Maximus Federal Services, Inc., a subsidiary of Maximus Inc., a leading provider of government services and technology solutions. The contract has a total ceiling value of $201,562,440 and a period of performance through June 21, 2025.
The BPA is for turnkey call center support and temporary call agents to handle up to 147,000 production hours per week in the event of a declared disaster throughout the United States. Under this IDV, FEMA has issued multiple task orders with Maximus Federal Services for disaster response contact center operations, program management oversight, and other related services. These task orders utilize the Multiple Award Schedule (MAS) contract vehicle and do not have small business set-aside designations. The contract allows FEMA to rapidly deploy Maximus' expertise in contact center management, IT modernization, and other critical capabilities to support emergency response efforts.
Generated 11/6/24, 9:04 AM