Title IV financial aid origination and disbursement (tivod) systems and customer service transition services

Active Definitive Contract Awarded Last action

Contract number
91003125C0013
Awardee
Awarding agency
Obligated
$383,121,393

Award facts

Opportunity
Contract value 35% obligated
  • $468,932,431.86 Current, with exercised options
  • $1,101,987,560.51 Potential, with all options
Completion date 21% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Two Step
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22203, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00030 · The purpose of this modification is to provide incremental funding. $85,811,039
Supplemental Agreement for work within scope P00029 · The purpose of this modification is to add CR 8760 (COD-PCS), CR 10584 (COD-PCS), CR 10931 (COD, nslds), revise the billing schedule. $9,931,518
Supplemental Agreement for work within scope P00028 · The purpose of this modification is to add CR 9930 (edmaps, edwa), CR 10769 (nslds), CR 10837 (nslds, edmaps, edwa), add no-cost CR 10837 (ftidm), revise the… $580,041
Supplemental Agreement for work within scope P00027 · The purpose of this modification is to add CR 10453 (edwa), CR 10838 (nslds), CR 10572 (edmaps, edwa), CR 9974 (edmaps), CR 10565 (edmaps, edwa), add no-cost CR… $963,009
Supplemental Agreement for work within scope P00026 · The purpose of this modification is to DE-obligate CR 7399 (edmaps) unused funding, update the use of service request hours, adjust base year clin values to… -$196,812
Supplemental Agreement for work within scope P00025 · The purpose of this modification is to add funding for CR 7499 (nslds), CR 10453 (nslds), CR 10522 (COD customer service), CR 10683 (nslds), cognos decommission… $2,110,636
Exercise an Option P00024 · The purpose of this modification is to exercise option year 1, replace wage determinations, revise the billing schedule. $100,072,250
Supplemental Agreement for work within scope P00023 · The purpose of this modification is to add funding for CR 7399 edmaps, add no-cost CR 10590 (nslds), CR 10099 (COD, edwa, nslds), CR 7499 (COD, edmaps, edwa),… $384,024
Supplemental Agreement for work within scope P00022 $2,059
Supplemental Agreement for work within scope P00021 · Title IV originations and disbursement services. The purpose of this modification is to adjustments to CR 7366 (edmaps, edwa), add no-cost CR 9966 (COD, edmaps,… $0
Supplemental Agreement for work within scope P00020 · The purpose of this modification is to add funding for CR 8670 (edmaps, edwa & enterprise document repository), CR 7509 (edmaps & edwa), CR 8690 (edmaps &… $245,370
Supplemental Agreement for work within scope P00019 · The purpose of this modification is to add funding for CR 9028 (edmaps, edwa, pmdm, enterprise document repository), CR 8844 (ftidm o & m reduction), add… -$180,784
Funding Only Action P00018 · This contract is for title IV originations and disbursement. The purpose of the modification is to add incremental funding for tivod operations & maintenance… $30,136,507
Supplemental Agreement for work within scope P00017 · The purpose of this modification is to add no-cost CR 8729 (edmaps), CR 9028 (COD), CR 9847 (edmaps, nslds), CR 8844 (edwa), CR 7488 (edmaps, edwa, FTI), CR… $0
Supplemental Agreement for work within scope P00016 · The purpose of this modification is to add funding for CR 8670 (nslds), CR 8947 (nslds), add no-cost CR 7371 (ftidm), CR 7504 (edmaps, edwa), CR 7509 (ftidm),… $422,849
Supplemental Agreement for work within scope P00015 · The purpose of this modification is to add funding for CR 7486 (nslds), CR 7492 (COD), add no-cost CR 7263 (COD), CR 7504 (nslds), CR 7503 (COD), revise the… $308,952
Supplemental Agreement for work within scope P00014 · The purpose of this modification is to add funding for CR 7482 (nslds), CR 7463 (nslds), revise the billing schedule. $243,982
Funding Only Action P00012 · This contract is for title IV originations and disbursement. The purpose of the modification is to add incremental funding for tivod operations & maintenance… $39,794,639
Supplemental Agreement for work within scope P00011 · The purpose of this modification is to add funding for CR 7444 (COD), CR 7444 (edmaps, edwa), CR 7366 (edmaps), CR 7366 (nslds), add no-cost CR 7444 (ftidm), CR… $3,251,455
Supplemental Agreement for work within scope P00010 · The purpose of this modification is to add funding for CR 7444 (nslds), revise the billing schedule. $2,781,240
Supplemental Agreement for work within scope P00009 · The purpose of this modification is to add funding for CR 7426 (edmaps & edwa), CR 7441 (nslds), CR 7454 (COD), add no-cost CR 7454 (nslds), CR 7469 (edwa),… $3,372,157
Supplemental Agreement for work within scope P00008 · The purpose of this modification is to add funding for CR 7438 (COD), add no-cost CR 7412 (COD, nslds), CR 7461 (COD, edmaps, edwa, nslds), CR 7462 (COD), CR… $44,722
Supplemental Agreement for work within scope P00007 $0
Supplemental Agreement for work within scope P00005 $1,810,034
Funding Only Action P00004 $36,750,988
Supplemental Agreement for work within scope P00003 $645,742
Supplemental Agreement for work within scope P00002 · This contract is for title IV originations and disbursement. The purpose of the modification is to add funding for CR 6621 (nslds), CR 6654 (COD), CR 6851… $2,855,531
Supplemental Agreement for work within scope P00001 · The purpose of this modification is to add funding for COD clin 0002 authority to operate (ATO), remove far clauses 52.216-25, 52.216-25, update tivod… $283,532
Original award $60,495,032
Show all 29

About this award

Written by GovTribe AI ·

The Office of Federal Student Aid, Department of Education, awarded a $970.829 million definitive contract to Accenture Federal Services LLC for Title IV Financial Aid Origination and Disbursement (TIVOD) Systems and Customer Service Transition Services on August 1, 2025, with an ultimate completion date of July 31, 2031.

The contract modernizes legacy federal student aid processing systems, including the Common Origination & Disbursement system (COD), the National Student Loan Data System (NSLDS), the Enterprise Data Warehouse & Analytics (EDWA) and Enterprise Data Management and Analytics Platform Services (EDMAPS), the Federal Tax Information Datamart, and centralizes customer service capabilities. The solicitation, posted in August 2023, requested industry capabilities for improving operational flexibility, reducing system complexity, and enhancing stability and cybersecurity across federal student aid infrastructure.

Performance is located in Arlington, VA. The contract is priced on a firm fixed-price basis and carries no set-aside designation.

This modification adds four change requests—CR 9930 (EDMAPS, EDWA), CR 10769 (NSLDS), CR 10837 (NSLDS, EDMAPS, EDWA, and no-cost CR for FTIDM)—and revises the billing schedule. The contract's subcontractor base includes Carahsoft Technology Corp (software licensing), Trans Union LLC (identity verification and student aid delivery), CTG Federal LLC (IT hardware and storage), True Zero Technologies LLC (software and IT services), Pennsylvania Higher Education Assistance Agency (federal student loan servicing), and a multi-vendor team providing digital platforms, software renewals, and specialized technical services.

In FY2025, the contract invoiced $25.4 million across 36.1 FTEs and 75,145 contractor hours at a derived blended government-paid rate of $338.23/hr, with 5% of hours subcontracted.

Subawards

Subcontractor Amount Awarded
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $78,241
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,660,688
CTG Federal, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $159,650
Pkware, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $334,375
V3Gate, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $60,000
Trans Union LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $657,131
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $142,000
Radyant Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $62,040
Fierce Software Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $90,165
Pennslyvania Higher Education Assistance Agency Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $416,863
Blue Rose Consulting Group Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $361,683
Agsi, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $51,950
Veris Group, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $365,353
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $290,507
EC3 Federal Services LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $214,725
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $80,344
Advanced Computer Concepts, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $65,039
Calabrio, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $66,900
Lumiture, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $2,862,880
True Zero Technologies, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $191,871
West Publishing Corporation Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $57,420
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $58,800
Govsmart, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $181,993
Oracle America, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,195,052
International Business Machines Corporation Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $877,196
Executive Information Systems, L.L.C. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $212,377
Fierce Software Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $87,507
Advanced Computer Concepts, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $106,656
International Business Machines Corporation Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $485,628
Fierce Software Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,336,119
Blackwood Associates, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $293,432
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $926,515
Software Information Resource Corp. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $120,410
Equifax Information Services LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $2,038,482
Trans Union LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $154,258
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $488,706
True Zero Technologies, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $532,806
Jazz Solutions Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $2,475,209
Trans Union LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $103,756
True Zero Technologies, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $2,692,384
Blue Rose Consulting Group Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $3,268,519
Innovative Object Solutions Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,458,738
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,157,764
Equifax Information Services LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $380,131
AMS Networks LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $674,335
Carahsoft Technology Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,463,282
EC3 Federal Services LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $59,490
Protegrity Usa, Inc. Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $1,387,832
Widepoint Cybersecurity Solutions Corp Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $257,294
True Zero Technologies, LLC Title IV financial aid origination and disbursement (tivod) systems and customer service transition services procurement in support of the SOW $598,744
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Quick answers

Who was awarded contract 91003125C0013?

91003125C0013 was awarded to Accenture Federal Services LLC by Office of Federal Student Aid (Department of Education) on August 1, 2025.

How much is contract 91003125C0013 worth?

The government has obligated $383,121,393 on 91003125C0013. Its current value, with exercised options, is $468,932,432. Its potential value, with all options, is $1,101,987,561.

Was contract 91003125C0013 competed?

The extent of competition for 91003125C0013 was full and open competition. The government received 1 offer.

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