The Northridge Group, Inc.
Rosemont, IL
- UEI
- JQN3A951FGK1
- CAGE
- 3U8B2
- SAM.gov registration
- Active through
Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- NAICS codes registered in SAM.gov
-
- 541611 Administrative Management and General Management Consulting Services Primary
- 517810 All Other Telecommunications
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- 541512 Computer Systems Design Services
- 541519 Other Computer Related Services
- 541613 Marketing Consulting Services
- 541614 Process, Physical Distribution, and Logistics Consulting Services
- 541618 Other Management Consulting Services
- SAM.gov registration date
- Physical address
- 9700 W Higgins Rd #600, Rosemont, IL 60018, USA
- Website
- northridgegroup.com
- Founded
- 1999
- Employees
- 51-250
- Estimated annual revenue
- $10M-$50M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- Consulting
- SIC code
- 87 Engineering & Management Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Recent federal awards
| Award | Agency | Obligated | Awarded |
|---|---|---|---|
| Complaint handling & continuous improvement support servies | Consumer Financial Protection Bureau | $3,341,280 | |
| Customer service quality assurance services. | Pension Benefit Guaranty Corporation | $1,943,012 | |
| Stakeholder quality assurance support services | Consumer Financial Protection Bureau | $2,665,307 | |
| OBA customer service quality assurance support services | Pension Benefit Guaranty Corporation | $2,760,816 | |
| Modification to make administrative changes only | National Nuclear Security Administration | -$844 |
About The Northridge Group, Inc.
The Northridge Group, Inc. is a top management consulting firm specializing in customer experience, contact center management, and operational analytics for Fortune 200 companies. It is registered in SAM.gov as a corporate entity, for-profit organization, and woman-owned business. The Northridge Group delivers actionable strategies for improved business outcomes to its clients.
The Northridge Group has won several prime federal contracts to provide management consulting services to government agencies. In September 2022, it was awarded a $7.6 million firm-fixed-price delivery order contract by the Consumer Financial Protection Bureau to provide complaint handling and continuous improvement support services through September 2027 under the GSA Multiple Award Schedule (MAS) vehicle with a total small business set-aside designation. Additionally, in March 2022, the Pension Benefit Guaranty Corporation awarded The Northridge Group a $2.8 million firm-fixed-price delivery order contract for customer service quality assurance services through March 2027, also under the MAS vehicle with a total small business set-aside.
The Northridge Group holds a GSA Federal Supply Schedule contract awarded in March 2022 by the GSA Federal Acquisition Service to provide management consulting services, including contact center consulting, customer experience management, quality monitoring, telecom and technology management, and business process improvement under SIN 541611. This 5-year contract has a potential value of $18 million and has no set-aside designation, making it available for use by all federal agencies. The two delivery order contracts mentioned previously for the Consumer Financial Protection Bureau and Pension Benefit Guaranty Corporation were issued as task orders under this Federal Supply Schedule contract.
Contract vehicles
SBA capabilities narrative
Call Center Quality Monitoring, Quality Assurance, Customer Experience, Customer Satisfaction, Telecom/IT/VoIP/Call Center consulting; Assessment/Analysis; Benchmarking; Metrics; Telecom Expense/Optimization; Acquisition support: requirements, development,vendor selection,implementation. Broadband grants. Process improvement. Program & project mgt.
Quick answers
What is The Northridge Group, Inc.'s UEI?
The Northridge Group, Inc.'s Unique Entity ID (UEI) in SAM.gov is JQN3A951FGK1.
What is The Northridge Group, Inc.'s CAGE code?
The Northridge Group, Inc.'s CAGE code is 3U8B2.
What is The Northridge Group, Inc.'s primary NAICS code?
The Northridge Group, Inc.'s primary NAICS code is 541611 (Administrative Management and General Management Consulting Services).
Where is The Northridge Group, Inc. located?
The Northridge Group, Inc.'s physical address in SAM.gov is 9700 W Higgins Rd #600, Rosemont, IL 60018, USA.
Is The Northridge Group, Inc. registered in SAM.gov?
Yes. The Northridge Group, Inc.'s SAM.gov registration is active through December 12, 2026.
Which contract vehicles does The Northridge Group, Inc. hold?
The Northridge Group, Inc. holds a place on 2 federal contract vehicles, including MAS and PSS.
What is The Northridge Group, Inc.'s most recent federal award?
The Northridge Group, Inc.'s most recent federal contract award is Complaint handling & continuous improvement support servies (9531CB22F0092), from Consumer Financial Protection Bureau, on September 27, 2022.
On GovTribe
See The Northridge Group, Inc.'s full federal record
- Federal contract awards
- IDV awards
- Contract vehicles
- Funding analysis by agency, NAICS and set-aside
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