PMC Integrity, LLC
Waterloo, IA
- UEI
- ZL4GJP9U5T31
- CAGE
- 85B99
- Primary NAICS
- 561422 Telemarketing Bureaus and Other Contact Centers
- SAM.gov registration
- Active through
Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- Other NAICS codes in SAM.gov
- SAM.gov registration date
- Physical address
- 531 Commercial St #1000, Waterloo, IA 50701, USA
- Website
- pmcintegrity.com
- Founded
- 2018
- Employees
- 11-50
- Estimated annual revenue
- $1M-$10M
- Industry
-
- Financials
- Diversified Financial Services
- Financial Services
- SIC code
- 73 Business Services
- Profiles
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Featured vendor
From the company
Trusted Federal BPO & Customer Operations Partner
Capability statement
PMC Integrity LLC is a Certified Woman-Owned Small Business (WOSB) providing nationwide customer operations and Business Process Outsourcing (BPO) solutions to government and commercial organizations. Our capabilities include inbound and outbound contact center operations, customer experience (CX), back-office processing, case management, administrative support, remote workforce recruitment and management, quality assurance, performance reporting, and contract compliance. PMC Integrity has proven experience supporting complex federal programs, including U.S. Department of Education Federal Student Aid programs such as Aidvantage, DMCS, and NextGen. Our veteran-led executive team delivers scalable U.S.-based operations with direct executive involvement, agile decision-making, strong compliance, and a commitment to integrity, accountability, and long-term partnerships.
Teaming interest
Subcontracting
Contract subawards
| Prime contractor | Prime award | Amount | Awarded |
|---|---|---|---|
| Maximus Federal Services, Inc. | 91003125C0011 | $7,444,375 | |
| Maximus Education LLC | 91003125F0040 | $2,279,225 | |
| Maximus Education LLC | 91003126F0018 | $9,583,691 |
Similar vendors
| Vendor | Location | Primary NAICS |
|---|---|---|
| Hubfirst LLC | Pine Bluff, AR | 561440 Collection Agencies |
| Radius Global Solutions LLC | Minneapolis, MN | 561440 Collection Agencies |
| Maximus Education LLC | McLean, VA | 522390 Other Activities Related to Credit Intermediation |
| Central Research Inc. | Lowell, AR | 541611 Administrative Management and General Management Consulting Services |
| Nelnet Business Services | Lincoln, NE | 522390 Other Activities Related to Credit Intermediation |
About the company
PMC Integrity, LLC is a woman-owned small disadvantaged business based in Waterloo, Iowa that delivers student loan servicing and default management support to the Department of Education as a subcontractor (100% of recent awards). The vendor operates exclusively as a sub on education-sector federal contracts, with no prime awards in the source data.
PMC Integrity's customer base is concentrated in a single agency. The Department of Education Office of Federal Student Aid accounts for all three awards (100% of the vendor's recent federal footprint), with a combined obligated value of $18.5 million. All three sub awards fall under the Unified Servicing and Data Solution (USDS) parent contract vehicle, with two task orders awarded in April 2024 and one in April 2025.
The vendor subcontracts to Maximus Education LLC and Maximus Federal Services, Inc. on student loan servicing operations and maintenance. Two April 2024 task orders under Maximus Education LLC called for contact center support and back-office processing for USDS student loan servicing; a more recent April 2025 sub award under Maximus Federal Services, Inc. involves furnishing qualified service center personnel for customer service and back-office processing for the Default Loan Management and Collections (DMCS) system, which manages the default loan portfolio and provides student loan debtors with account information under the Higher Education Act.
Activity in the source dataset spans two calendar years with one award in 2024 and one in 2025. According to Service Contract Inventory data, PMC Integrity reported roughly 80 FTEs in FY2022 and 84 FTEs in FY2024 across named subcontractor roles on federal service contracts above the $150,000 reporting threshold. SCI records are a strict subset of the vendor's total federal services activity and exclude goods, micro-purchases, and non-federal revenue. The vendor's federal footprint remains narrow and concentrated — a single education agency customer, all work routed through two related Maximus entities, and exclusively sub-award positioning with no direct federal prime relationships visible in the source data.
SBA capabilities narrative
PMC Integrity is a WOSB and veteran-led firm specializing in BPO, contact center operations, and administrative support. With 45+ years of federal contracting expertise, we deliver cost-effective, compliant services for agencies nationwide, including the IRS, VA, and Department of Education.
Quick answers
Is PMC Integrity, LLC registered in SAM.gov?
Yes. PMC Integrity, LLC's SAM.gov registration is active through May 5, 2027.
On GovTribe
See PMC Integrity, LLC's full federal record
- Subcontracting relationships
- Funding analysis by agency, NAICS and set-aside
- Similar vendors