Tyler Federal, LLC

Tyler Federal, LLC Federal Division, operating as Micropact and a subsidiary of Tyler Technologies, Inc., is a software and IT services prime contractor that delivers case management, data analytics, equal employment opportunity tracking, and administrative workflow platforms to federal agencies on a full-and-open competitive basis with no set-aside posture. The company is headquartered in Herndon, Virginia, and competes across all civilian and defense agencies; 99% of its federal footprint is prime work, with software licensing, cloud hosting, maintenance, and professional services as the dominant revenue drivers across primary NAICS 541512 (Computer Systems Design Services) and PSC categories for software and IT support.

Tyler Federal's customer concentration is highly diversified across 173 distinct agencies. The top five by potential value—Social Security Administration ($144.3 million across 22 awards), Department of Treasury IRS ($89 million across 65 awards), Department of the Navy ($26 million across 52 awards), Department of Justice ($12 million across 26 awards), and Department of the Air Force ($10.1 million across 18 awards)—account for 38% of combined potential value. Awards-per-year volume shows modest growth (26 in 2022, 36 in 2024, then 26 in 2025 with only 6 in the first half of 2026), with 42 awards worth $14.6 million facing recompete within the next twenty-four months. Tyler Federal's largest customer relationships anchor to multi-year case management modernizations: Social Security Administration work includes Extended Support Coverage and DDS eforms maintenance across the Micropact platform; Treasury IRS awards span the ADS TYLER system renewals; and Navy Information Warfare Systems Command awards support application development and IT infrastructure.

On vehicle positioning, Tyler Federal maintains three named parent vehicles. The GSA Multiple Award Schedule contract ($1 million ceiling, awarded July 28, 2023, through July 27, 2028) has generated over $9.3 million in cumulative task order activity and serves as the workhouse vehicle, carrying 596 task orders valued at $276.9 million. The schedule offers 60 labor categories ranging from associate-level roles at $96.95/hr to bachelor's-level senior practitioners at $236.99/hr, with no security-cleared positions. A $7.4 million single-award Indefinite Delivery Contract with the Department of the Army National Guard Readiness Center (awarded September 27, 2023, through September 27, 2028) supports Diversity, Equity, and Inclusion complaint tracker database services using Micropact, with four delivery orders totaling approximately $4.33 million issued through mid-2025. A $1.5 million Department of Commerce Blanket Purchase Agreement (awarded September 15, 2021, through September 14, 2026) procures IT and telecommunications products, storage hardware, and software perpetual licenses. Tyler Federal also sits on the 8(a) STARS III GWAC, which has generated 43 task orders worth $14.6 million.

Representative prime work includes a $54.2 million firm fixed-price definitive contract with the Department of State Bureau of Diplomatic Security (awarded September 30, 2022, through September 29, 2029) for Information Systems Services and Support to Herndon, Virginia; a $2.121 million order from USDA Office of Hearings and Appeals (September 30, 2024, through September 29, 2029) for the OHA Case Tracking System; a $1.441 million delivery order from the Merit Systems Protection Board (March 31, 2024, through March 30, 2029) for Entellitrak application modernization and case management platform annual support; a $1.391 million Department of Treasury purchase order (August 10, 2022, through August 9, 2027) for Equal Employment Opportunity Complaints and Reasonable Accommodations Tracking System; and a $1.308 million USDA award (September 29, 2022, through September 29, 2026) for the Civil Rights Enterprise System cloud application supporting case management across hierarchical organizational levels. Recent 2025–2026 awards include a $1.047 million National Archives delivery order for Security Clearance Tracking System (June 26, 2026, through June 30, 2031), a $787.278 million Department of Education order for Software-as-a-Service case management (September 28, 2025, through September 27, 2030), and a $415.554 million Nuclear Regulatory Commission order for Entellitrak software licenses (September 4, 2025, through August 31, 2030). Small awards for training, software renewals, and platform enhancements flow continuously from agencies such as the Equal Employment Opportunity Commission, U.S. Patent and Trademark Office, Defense Health Agency, and Office of Personnel Management.

In its subcontractor role, Tyler Federal delivers Micropact software maintenance, case management support services, and data system operations and maintenance to large integrators. Named primes include Accenture Federal Services (nine sub awards spanning FY2023–FY2025 for Pathfinder procurement, Integrated Enterprise Contract portal services, and PTIN support); General Dynamics Information Technology (six sub awards for OMHA ECAPE e-appeal portal modules, ECOSPHERE services, and office of Medicare hearings appeals support); Booz Allen Hamilton (two sub awards for OHIC data system operations and maintenance SaaS); and Peraton Inc. (one sub award for WWHWSW transition-out bridge Micropact software maintenance renewal with a $3.028 million economic change proposal component). SCI-reported invoicing totaled $24.2 million across FY2022–FY2024 ($15.1 million in FY2022 and $9 million in FY2024, with zero in FY2023), spanning roughly 26.5 FTEs in FY2022 and 25.6 FTEs in FY2024. Across SCI-reportable prime contracts, subcontractor hours account for an average 2% of total delivery, and government-paid hourly rates median around $254/hr, with the 10th percentile at $51.80/hr and the 90th percentile at $444.40/hr.

Tyler Federal is a subsidiary of Tyler Technologies, Inc., based in Plano, Texas, a leading provider of integrated software and IT services to the public sector. The parent company's federal footprint spans 1,160 total awards (1,145 prime, 15 sub) worth $743.9 million in potential value across a twenty-eight-year award history, with primary concentration in software publishing (700 awards), custom computer programming services (105 awards), and other IT services. The Federal Division focuses entirely on federal civilian and defense agency customers through proprietary Entellitrak and Micropact platforms that anchor civil rights, case management, and administrative workflow modernizations across the government.