Integrated Maintenance And Bus Services LLC

Integrated Maintenance And Bus Services LLC, doing business as Imbserv, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing specialized transportation services to the Department of Veterans Affairs as a prime contractor across multiple VISNs, operating as a self-certified small disadvantaged business and DOT-certified disadvantaged business enterprise headquartered in Locust Grove, Virginia. The vendor competes predominantly under SDVOSB set-asides and full-and-open competitions; 100% of recent awards are prime contracts with zero subcontractor activity.

Imbserv delivers concrete transportation capabilities grounded in a deep VA customer relationship: wheelchair van services, hired car transportation, paratransit operations, patient transport for specialized medical programs (liver and heart transplant recipients, mental health services), valet parking, motor coach services, and equine therapy transportation. Representative work includes a $2.7 million SDVOSB sole-source purchase order from Veterans Integrated Service Network 6 (VISN 6) for wheelchair van transportation services in Richmond, Virginia (October 2025), a $1.56 million competitive delivery order from VISN 10 for Indianapolis paratransit services through October 2029 (January 2026), a $6.26 million total small-business set-aside definitive contract from VISN 22 for bus transportation services through December 2029 (January 2025), and a $550,291 delivery order from VISN 5 for FARMS Mental Health Program transportation through April 2027 (June 2025).

Customer concentration is extreme and monolithic. The Department of Veterans Affairs accounts for 98% of recent awards by count and 99% by potential value. Within VA, VISN 6 (Richmond, Virginia operations) dominates the portfolio with 26 awards totaling $44.1 million in combined potential value — representing 52.7% of total awards and 52.7% of combined potential across the entire portfolio. VISN 5 (Baltimore, Maryland and Maryland/Virginia/West Virginia region) represents 10 awards and $13.1 million. VISN 22 (Locust Grove location) carries 2 awards at $12.8 million. VISN 10 (Indianapolis) holds 5 awards at $10 million. VISN 15 (Kansas City) accounts for 4 awards at $3.2 million. This concentration reflects Imbserv's positioning as a sole-source or primary SDVOSB transportation provider to specific VA regional networks.

Imbserv holds a portfolio of single-award and multiple-award indefinite delivery contracts serving as parent vehicles for delivery orders. The top vehicles include IDC 36C24622D0043 (10 task orders, $573 thousand combined value), IDC 36C24522D0029 (5 task orders, $1.4 million), IDC 36C24622D0001 (3 task orders, $6.9 million), IDC 36C24622D0050 (3 task orders, $7.9 million), and IDC 36C24625D0020 (2 task orders, $5.2 million). These vehicles primarily serve VISN 6 and VISN 5 transportation requirements with ceilings ranging from $210 thousand to $7.15 million for wheelchair van services, hired car services, and FARMS mental health program transportation running through 2027 and 2031.

Activity has remained modest but consistent, averaging 8.8 awards per year from 2022 to 2026, with 9 awards in 2022, 6 in 2023, 10 in 2024, 11 in 2025, and 8 in 2026 through mid-July. Combined potential value sits at $83.6 million across 48 prime awards, with $41.6 million obligated (50%). The recompete cliff is minimal: only 5 awards totaling $1.4 million in combined potential value carry ultimate completion dates within the next twenty-four months, indicating low near-term recompete pressure.

SCI-reported invoicing data covering federal service contracts above $150 thousand shows $15.1 million across fiscal years 2023 and 2024 (FY2022: $0). FY2023 invoicing ran $7.2 million across 69.5 FTEs (contract-level), while FY2024 invoicing reached $8 million across 5.4 FTEs. The FTE decline from FY2023 to FY2024 reflects the contract-level reporting convention in SCI, not a workforce reduction. Government-paid hourly rates on prime SCI contracts span a median of $138.33 per hour, with the 10th percentile at $40.90 per hour and the 90th percentile reaching $907.31 per hour, reflecting a mix of driver-level labor and supervisory or management positions. Imbserv performs substantially all work with its own workforce; across SCI-reportable prime contracts, subs account for roughly 4% of total hours, with one named subcontractor reported.

Imbserv operates through four named subsidiaries — Integrated Trans Joint Venture LLC, Imbs Trans Joint Venture LLC, Integrated American Prime Joint Venture LLC, and Republic Facilities Joint Venture LLC — each structured as a service-disabled veteran-owned small business joint venture, reflecting potential teaming or capacity-expansion arrangements with other SDVOSB or small disadvantaged business entities, though the source provides no detail on the strategic intent or operational structure of these entities. The vendor's NAICS footprint centers on special needs transportation (38 awards), interurban and rural bus transportation (7 awards), and all other transit and ground passenger transportation (2 awards), with PSC codes reflecting motor passenger, taxicab, and other transportation services. Imbserv's federal footprint is tightly bound to VA regional medical center operations across the Eastern and Midwest United States, with no direct DoD, civilian agency, or GSA customer relationships evident in the award record.

Founded in 2018, IMBServ is an SDVOSB (Service-Disabled Veteran-Owned Small Business) that brings together a senior team with many years' experience in a wide range of contract transportation, ranging from NEMT (Non-Emergency Medical Transportation) with wheelchair and gurney vans and sedans to local shuttles (university campuses and parking lots), employee commuter transportation, convention and event shuttles, transit, and other fixed route transportation. IMBServ has experience with all sizes of vehicles with all types of fuel and currently operates contracts in locations across the United States. We also provide valet and parking lot management.