HHI Services, Inc.

HHI Services, Inc., an AbilityOne non-profit organization headquartered in San Antonio, Texas, provides healthcare environmental cleaning, custodial services, and janitorial maintenance to federal agencies exclusively as a prime contractor. The vendor operates across a portfolio of 71 federal awards with combined potential value of $4.6 billion, competing in full-and-open procurements without socioeconomic set-asides, leveraging its non-profit status and over fifty years of operational history in facilities maintenance.

Customer concentration is heavily skewed toward Defense Health Agency programs. The top five customer agencies account for 89% of awards by count, with Defense Health Agency anchoring 11 awards worth $4.37 billion in combined potential value—nearly 95% of the vendor's total federal pipeline. The Department of the Army Medical Command follows at 37 awards valued at $181.3 million, driven by recurring six-month housekeeping delivery orders at Madigan Army Medical Center in Tacoma, Washington. The Department of the Air Force Air Education and Training Command holds 9 awards (25.9 million) for custodial services at Joint Base San Antonio Lackland. This concentration represents execution risk for HHI: nearly all dollar value flows through two Defense agencies, with Medical Command awards carrying seasonal turnover and short option cycles.

HHI holds two large single-award indefinite delivery contracts that dominate vehicle positioning. The $4.1 billion Defense Health Agency Healthcare Environmental Cleaning IDIQ (awarded September 30, 2024, through May 31, 2031) is the primary revenue engine, generating a $118.3 million delivery order issued October 1, 2025, for healthcare environmental cleaning at Joint Base Lewis-McChord and Madigan Army Medical Center and outlying clinics. Under parent vehicle W81K0415D0002 (a Medical Command IDC), HHI has received 29 task orders totaling $72.8 million; under W81K0420D0006 (a second Medical Command IDC), 14 task orders valued at $97.9 million. At Air Education and Training Command, HHI places task orders under FA301622D0005 (5 orders, $17.3 million) and FA301621D0015 (2 orders, $4.3 million), all for Joint Base San Antonio Lackland custodial work. A Department of Energy custodial and janitorial IDIQ (awarded May 23, 2024, ceiling $282,994.60) carries two small delivery orders totaling $103 thousand.

Recent activity has slowed: awards per year dropped from eight in 2024 to one in 2026 (as of March 2026), though the data window shows sparse 2025–2026 capture. Only five awards face ultimate completion in the next twenty-four months with combined potential value of $4.7 million—a modest recompete exposure given the vendor's $4.6 billion pipeline, suggesting most active IDCs and delivery orders extend well beyond the near-term recompete window. A Defense Health Agency delivery order for housekeeping at Madigan (ceiling $118.3 million, October 2025 award) carries an ultimate completion date of March 31, 2031.

Service Contract Inventory captures only $1.2 million in prime invoiced revenue across FY2022–FY2024, reflecting the SCI reporting threshold of $150,000 and the vendor's focus on service-delivery contracts below that threshold in scattered fiscal years. FY2022 invoiced $529 thousand across 4.5 FTEs; FY2023 shows zero invoiced amount; FY2024 invoiced $696 thousand across 4.6 FTEs. On reported SCI contracts, median government-paid rates run approximately $64.84 per hour, with a spectrum from $58.06 per hour at the 10th percentile to $71.61 per hour at the 90th percentile. The vendor performs all labor internally—across SCI-reportable prime contracts, zero percent of hours flow to subcontractors. HHI competes as a 100% prime operator with no sub-award activity in the source data; it neither subcontracts to larger primes nor engages named teaming arrangements. Award categories concentrate on Janitorial Services (70 awards) and Housekeeping (68 awards combined across PSC detail), with a single award in All Other Support Services.