Health Services Advisory Group, Inc.

Health Services Advisory Group, Inc. (HSAG), a Phoenix-based healthcare consulting firm, delivers Medicare and Medicaid program evaluation, quality improvement, survey administration, and healthcare measurement services as a prime contractor to federal health agencies, competing exclusively in full-and-open procurements with no set-aside designations. The company operates as a for-profit corporate entity with deep CMS specialization across a $2.22 billion combined-potential-value prime footprint (77 of 81 awards, 95%), with secondary exposure through subcontract work to The Rand Corporation on CAHPS survey implementation programs.

HSAG's customer concentration is dominated by the Centers for Medicare and Medicaid Services, which accounts for 62 awards and $1.99 billion (90%) of the vendor's combined potential value across all customer agencies. The Office of Personnel Management follows with 3 awards valued at $16.3 million, primarily for healthcare and insurance plan performance assessment services. GSA Federal Acquisition Service ranks third by dollars ($184.4 million across 3 awards) and reflects HSAG's $100 million Multiple Award Schedule (MAS) contract awarded June 16, 2023, through June 15, 2028, which serves as the parent vehicle for multiple task orders across OPM and CMS. Recent representative work includes a $78.6 million cost-plus-fixed-fee delivery order from CMS issued May 28, 2025, under the Network of Quality Improvement and Innovation Contractors (NQIIC) IDIQ (completion date May 27, 2030); a $38.1 million delivery order under the Measure and Instrument Development and Support (MIDS 2) IDIQ for inpatient and outpatient healthcare quality systems development (awarded May 16, 2024, completing May 15, 2029); a $20.8 million delivery order for National Implementation of Hospital HCAHPS (awarded August 1, 2022, through July 31, 2027); and a $10 million delivery order for Medicare Health Outcomes Survey (HOS) and HOS-Modified (HOS-M) data cleaning, preparation, and dissemination (awarded May 19, 2026, through March 18, 2031).

HSAG's principal IDVs are the Multiple Award Schedule (18 task orders, $121.6 million combined potential value), the Network of Quality Improvement and Innovation Contractors IDIQ (12 task orders, $217.7 million), the Quality Innovation Network–Quality Improvement Organizations vehicle (12 task orders, $127.5 million), and the Measure and Instrument Development and Support IDIQ (9 task orders, $192.9 million). Work is performed at HSAG facilities in Phoenix, Arizona and Washington, DC. Award activity has remained modest in recent years—two awards in 2026, two in 2025, one in 2024, three in 2023, and two in 2022—with only two awards (combined potential value $28.8 million) reaching ultimate completion inside the next twenty-four months, indicating limited near-term recompete exposure.

On the GSA MAS schedule, HSAG lists 47 labor categories spanning administrative, analytical, project management, and senior subject matter expert roles, with hourly rates ranging from $61.19 (Administrative Assistant I) to $439.93 (Subject Matter Expert Senior) and education requirements from high school to PhD. SCI-reported invoicing on federal services contracts shows growth from $42.7 million and 145 FTEs in FY2022 to $63.6 million and 176 FTEs in FY2024, with a median government-paid hourly rate of $146.58/hr across the 10th percentile ($122.60/hr) to 90th percentile ($211.29/hr) spectrum. Across SCI-reportable prime contracts, HSAG performs approximately 96% of contractor hours internally, with subcontractors accounting for 4% of total hours and 13 named subcontractors reported across the portfolio. HSAG's subcontractor role includes CAHPS hospice survey implementation, CAHPS surveys for the Merit-Based Incentive Payment System and Medicare Shared Savings Program, and Medicare Advantage and Prescription Drug Plan CAHPS survey re-award work under Rand Corporation primes.